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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 20948 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

20948 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - Beizer.

  • Elizabeth H.
  • Verified HomeBuyer
  • October 22, 2021
  • Murfreesboro, TN

Beizer. Has beautiful external walls

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Absolutely not worth the price, and worst service.

  • Anonymous
  • Verified HomeBuyer
  • October 22, 2021
  • Morristown, NJ

Absolutely not worth the price, and worst service.

Lennar responded:
Hi, thank you for the review. We would like to apologize for the disappointment you have expressed with your new home. If we can do anything to help, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

A truly great first time buyer experience

  • Teresa G.
  • Verified HomeBuyer
  • October 22, 2021
  • Bensalem, PA

Would buy from them again. Despite the expected bumps in the road - all deadlines were met, the team is professional and extremely nice, the house is well built and lovely. Thanks Lennat

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - This is the second Lennar townhome for me (rented the first one,

  • Neil P.
  • Verified HomeBuyer
  • October 22, 2021
  • Riverview, FL

This is the second Lennar townhome for me (rented the first one, bought the second). The quality for the price is excellent and I love the fact that lawn maintenance is part of HOA. Also, appliances included is a plus. Very happy with my townhome!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

They do what they say they will do!

  • Barry V.
  • Verified HomeBuyer
  • October 22, 2021
  • Fort Pierce, FL

From start to completion LENNAR did exactly what they said they would do, and whenever they said they would. Their mortgage people returned my calls every time I called them, and on the day I called them. This is a heads up organization.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor comunication

  • Donna W.
  • Verified HomeBuyer
  • October 21, 2021
  • Fort Myers, FL

When purchasing my new home at Lennar what was presented to me was not what was delivered

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Lennar - Overall, a good experience.

  • Linda C.
  • Verified HomeBuyer
  • October 21, 2021
  • Henderson, NV

Overall, a good experience. Construction Manager's (Team) were especially attentive.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

We have issues that were never corrected after walk through

  • Randall A.
  • Verified HomeBuyer
  • October 21, 2021
  • Punta Gorda, FL

Poor follow up. The construction manager and his team must be more important than the home buyers. A customer service manager followed up by telling us to put work orders into Lennar’s website. Shameful.

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 1

Lennar - Customer service is not good

  • Gurwinder S.
  • Verified HomeBuyer
  • October 21, 2021
  • Fresno, CA

Customer service is not good

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

Lennar - Good communication, timely project completion, quality work

  • Anil C.
  • Verified HomeBuyer
  • October 21, 2021
  • Carlsbad, CA

Good communication, timely project completion, quality work

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Generally pleasant working with the teams

  • Braeden G.
  • Verified HomeBuyer
  • October 21, 2021
  • San Antonio, TX

Prices are over-inflated due to the market, but the builder cheaps out along with raising prices. Little things such as lack of outdoor lighting, no appliances, cheap materials, and unclean move in made buying the home feel less accomplishing. Myself and MANY neighbors complain about the rushed, poor quality work put into the homes, especially for paying more than the homes are really worth.

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 5

Lennar - Lovely built home design where everything is included

  • Anonymous
  • Verified HomeBuyer
  • October 21, 2021
  • Avon, IN

Lovely built home design where everything is included

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - House is built cheap and nothing was fixed that we pointed out

  • Jordan G.
  • Verified HomeBuyer
  • October 21, 2021
  • Rosemount, MN

House is built cheap and nothing was fixed that we pointed out on the wall through before we moved in.

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 5

Experiences Were Mixed

  • Walter R.
  • Verified HomeBuyer
  • October 21, 2021
  • Fredericksburg, VA

The builder has been responsive, for the most part. There are/were issues...many were taken care, some are still pending. Duane, Customer Care Rep,, is excellent. The builders, Scott and Rob, were great as well. Outside of the builders, only the finance gentleman, was excellent. Sales Rep ("New Home Consultant"), Chris, left much to be desired. Many of the things we wanted...we were told were not available...yet others who moved in AFTER us got what we wanted! Moreover, we were told that our home would be ready for "move in" by the end of May 2021. It was NOT ready until end of June. ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 4

Lennar - Very satisfied with the whole process of buying a home from Lennar.

  • Daniel D.
  • Verified HomeBuyer
  • October 21, 2021
  • Fort Myers, FL

Very satisfied with the whole process of buying a home from Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Very easy process and a great product

  • Tracy R.
  • Verified HomeBuyer
  • October 21, 2021
  • Escondido, CA

Very easy process and a great product

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Cheap appliances

  • Terry N.
  • Verified HomeBuyer
  • October 21, 2021
  • Pahrump, NV

The over all house is great, but the cheap GE appliances leave you will a questioning feeling. You should either leave out the crappy GE appliances and save the customers the aggravation of getting rid of them or have to fix them. Or give the people the option to upgrade them. You have people over and they see a beautiful house and then walk in the kitchen see the cheap GE crap and assume you have a cheap house. I think it would be better for Lennar’s reputation to just get rid of them, or only put them in your budget starter homes. Or have upgrade packages available, I bet most ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Had a great experience buying from Lennar.

  • Mark S.
  • Verified HomeBuyer
  • October 21, 2021
  • Wake Forest, NC

Had a great experience buying from Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Good home and location lacking design flexibility and execution

  • Robert S.
  • Verified HomeBuyer
  • October 21, 2021
  • Mount Holly, NC

Home purchase was straightforward but issues occurred which required multiple follow-ups. A solid house however design features were not changeable to customize house to buyer. Amenities were not shown to buyer but alluded to in literature and lacking in important areas such as beach access for community on the lake.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Customer relations were absolutely horrible

  • Brandon W.
  • Verified HomeBuyer
  • October 20, 2021
  • Bartow, FL

I would say make sure everything is the way you want it before you sign. Everything that we have submitted work orders on that was not finished I did myself. Horrible experience

Lennar responded:
Hi Brandon, thank you for your review. We want to apologize for the issues you have faced with getting work completed in your new home. If you have anything outstanding you would like us to follow-up on, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - The Lannar mortgage broker was terrible.

  • Robert S.
  • Verified HomeBuyer
  • October 20, 2021
  • Sultan, WA

The Lannar mortgage broker was terrible. Just qualifying me they ran my credit three times they were so incompetent was unbelievable. I would never use them again. In fact I’m going to write a really bad review all over social media

Lennar responded:
Hi Robert, thank you for this review. We would like to apologize for the issues you faced with the mortgage process. If there is anything we can do to help, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Customer focus towards overall satisfaction.

  • Jordan T.
  • Verified HomeBuyer
  • October 20, 2021
  • Anaheim, CA

Very easy to do business with. Professional employees. Honest associates. Fun and positive energy throughout the experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Good overall home buying experience.

  • Anonymous
  • Verified HomeBuyer
  • October 20, 2021
  • White Plains, MD

Good overall home buying experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - My wife and I were excited to be moving into our brand new home.

  • James T.
  • Verified HomeBuyer
  • October 20, 2021
  • Crosby, TX

My wife and I were excited to be moving into our brand new home. Once we moved in that excitement changed fast. We started to notice things we didn’t notice in the walkthrough. Baseboards not being caulked, paint on the floor and all over the baseboards. Glue from the floor coming up everywhere. The floor was put together badly. The carpet was just thrown down. Never swept before laying the carpet. There are many more things. I would not recommend lennar

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 4

friendly and responsive staff but could improve on the quality of the home

  • Simon W.
  • Verified HomeBuyer
  • October 20, 2021
  • Upland, CA

Overall, we are okay with our first home experience, friendly helpful staff but really wish for better quality. First, our house was delayed as SCE did not install power cables on time (or so we were told). This messed up our entire furniture delivery schedule. Second, the entire home seems way to rushed. When we moved in the roof was missing a tile, one the cabin door fell off in less than 2 months, one of our window screen was missing during move in, one of light switch was installed upside down, another switch wasn’t connected to power and just found out as the weather is getting cold ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

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