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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 20948 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

20948 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - It’s only been a few months and every day I find something else

  • Nicole W.
  • Verified HomeBuyer
  • October 19, 2021
  • Frederick, MD

It’s only been a few months and every day I find something else that was done wrong. The paint job looks like it was done by a blind person or someone who didn’t care. The bench in the primary bathroom is unusable and a host of other issues. I could not in good faith recommend a builder who would release a $400k+ home as if it was an auction as is house. Shame on Lennar!!!

Lennar responded:
Hi Nicole, thank you for taking time to write a review. We would like to apologize for the frustrations and disappointment you have expressed with your new home. If there is anything requiring additional attention, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - It was a positive experience, the lennar team was always attentive

  • Alejandro Y.
  • Verified HomeBuyer
  • October 19, 2021
  • Herriman, UT

It was a positive experience, the lennar team was always attentive and ready to answer any questions, everything was delivered on time and with quality.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - They were cool an helpful

  • Jermaine Z.
  • Verified HomeBuyer
  • October 19, 2021
  • Summerville, SC

They were cool an helpful

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Overall a pretty good experience

  • Richard G.
  • Verified HomeBuyer
  • October 19, 2021
  • Lakewood Ranch, FL

Overall a pretty good experience

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Lennar - We love the house.

  • Chris H.
  • Verified HomeBuyer
  • October 16, 2021
  • Summerville, SC

We love the house. We could not have asked to work with better people!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No Response on Community Amenities and Landscaping

  • Richard L.
  • Verified HomeBuyer
  • October 16, 2021
  • Gainesville, GA

House is OK materials are on the cheap side. Workmanship kind of haphazard. Ignores questions about amenity completion and landscaping of common areas, no one takes responsibility for these issues. Have been ignored by Builder Customer Care and HOA representatives or have received conflicting answers to other questions.

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - The New Home Sales Consultant, the construction foreman and the

  • Oscar D.
  • Verified HomeBuyer
  • October 15, 2021
  • Montgomery, TX

The New Home Sales Consultant, the construction foreman and the customer care representative all provided ample personal availability, oversight, and timely updates regarding the construction progress and completion / closing time frames.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

On time and good communication

  • Julia A.
  • Verified HomeBuyer
  • October 14, 2021
  • Waxhaw, NC

Very pleasant to work with. Overall happy experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Home

  • Paulette S.
  • Verified HomeBuyer
  • October 14, 2021
  • Murfreesboro, TN

We were pleased with the process of purchasing our new home in Blackman Station, Lennar homes is quality conscience and did a great job!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I’ve been waiting 2 1/2 months to get the sod in the back of

  • Randall T.
  • Verified HomeBuyer
  • October 14, 2021
  • Hudson, FL

I’ve been waiting 2 1/2 months to get the sod in the back of my house replaced. I moved in on June 26th and sod was dead when I moved in. Started notifying people on Aug 5th

Lennar responded:
Hi Randall, thank you for this review. We apologize for the delay you have experienced with getting sod installed in your new home. If you have anything that remains outstanding, please feel free to contact us directly at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 2

Location

  • Evelyn V.
  • Verified HomeBuyer
  • October 14, 2021
  • Raleigh, NC

Building too fast craftmanship and the inside details not living up to the Lennar name. I was so excited about moving, I love the floor plan and the community just some major misses on the building standards and interior standards.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

seriouness, credibility, location of developments

  • Danielle V.
  • Verified HomeBuyer
  • October 14, 2021
  • Kissimmee, FL

best location of developments ever!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - During the process of buying the house all staff was great but

  • Jesus R.
  • Verified HomeBuyer
  • October 14, 2021
  • New Port Richey, FL

During the process of buying the house all staff was great but costumer care is bad with the warranty stuff.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 1

Lennar - Overall, this has not been a good experience for us whatsoever.

  • Timothy H.
  • Verified HomeBuyer
  • October 14, 2021
  • Lancaster, SC

Overall, this has not been a good experience for us whatsoever.

Lennar responded:
Hi Timothy, thank you for sharing this review. We are sorry to hear about your experience and how it did not live up to expectations. If there is anything we can do to help, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

Warranty Staff was Great

  • Nancy W.
  • Verified HomeBuyer
  • October 14, 2021
  • Mount Holly, NC

The sales staff made the process seamless and the warranty staff handled issues quickly and completely.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Lennar - Lennar homes are outstanding and the spacious.

  • Oyebanke B.
  • Verified HomeBuyer
  • October 13, 2021
  • Avon, IN

Lennar homes are outstanding and the spacious. The design is one of its kind. We get compliments from visitors. There are enough spaces between the Buildings.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - Will recommend LENNAR to anyone

  • Maria C.
  • Verified HomeBuyer
  • October 13, 2021
  • Saint Cloud, FL

Will recommend LENNAR to anyone

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality of the workmanship and materials

  • Randolph H.
  • Verified HomeBuyer
  • October 13, 2021
  • Fortville, IN

Lennar do not use the best even middle of quality or workmanship and materials.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 4

Lennar - OVERALL I'M PLEASED BUT BETTER ATTENTION TO DETAIL IS NEEDED

  • Vladimir M.
  • Verified HomeBuyer
  • October 13, 2021
  • Fort Myers, FL

OVERALL I'M PLEASED BUT BETTER ATTENTION TO DETAIL IS NEEDED WHEN BUILDING THESE HOMES

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - Well built and great customer service

  • Anonymous
  • Verified HomeBuyer
  • October 13, 2021
  • Henderson, NV

Well built and great customer service

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Great Builder Agent

  • Victor V.
  • Verified HomeBuyer
  • October 12, 2021
  • Oceanside, CA

I really enjoyed working with the Lennar builder agent. She helped us connect with the loan officer. Once we pre-qualified, she put us on the waiting list and consistently informed us of our status. We love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Horrible build.

  • Stephen W.
  • Verified HomeBuyer
  • October 12, 2021
  • Thornton, CO

Windows separated from frame. Carpet cut short pulling away from floor. Walls are not straight. Bad drywall finishes. Doors don’t close right. 5 different shades of concrete, because they don’t know how to mathematics. Very poor workmanship for such an expensive house.

Lennar responded:
Hi Stephen, thank you for taking time to share your experience. We apologize for the numerous items you've mentioned and the overall craftsmanship of your home. If there are any items we can help with, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Excelent

  • Anonymous
  • Verified HomeBuyer
  • October 12, 2021
  • Las Vegas, NV

Very good quality workmanship and materials. Reasonable price. Great customer service. All issues were handled nicely and were resolved within an acceptable timeframe.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great experience with our sales rep and customer service person.

  • Mark S.
  • Verified HomeBuyer
  • October 12, 2021
  • Upland, CA

Great experience with our sales rep and customer service person.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - Melinda was great as a sales rep.

  • William B.
  • Verified HomeBuyer
  • October 12, 2021
  • Westfield, IN

Melinda was great as a sales rep. The entire crew, Jordan, Josh, JT et al just the best. If there is an issue, they are ON it quickly. Fair, responsive and responsible.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

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