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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 20969 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

20969 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Enjoyed not getting bugged down with various options and expenses. Just on price.

  • Mohammad T.
  • Verified HomeBuyer
  • October 04, 2021
  • Saratoga Springs, UT

Made home buying an easy process.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

Lennar - We love the neighborhood.

  • Mary R.
  • Verified HomeBuyer
  • October 03, 2021
  • New Braunfels, TX

We love the neighborhood.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 4

Lennar - Max with construction was very helpful with any and all questions

  • Anonymous
  • Verified HomeBuyer
  • October 03, 2021
  • Cedar Lake, IN

Max with construction was very helpful with any and all questions I had pre and post closing.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - Everything about this purchase was quick and easy.

  • Shalynn O.
  • Verified HomeBuyer
  • October 03, 2021
  • Henderson, NV

Everything about this purchase was quick and easy. Everyone that is onsite is very helpful, too.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

Lennar - Very good workmanship and design.

  • Prakash N.
  • Verified HomeBuyer
  • October 02, 2021
  • Cary, NC

Very good workmanship and design.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Overall home buying experience was really good.

  • Rajesh K.
  • Verified HomeBuyer
  • October 02, 2021
  • Plumsted Township, NJ

Overall home buying experience was really good. Lennar is a very trustworthy builder. Only issue in the Carriage home is the quality of flooring is not as good as we expected and make popping / squeaking noises when stepping on some parts of the floor.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 4

No communication between customer and builder.

  • Roland G.
  • Verified HomeBuyer
  • October 02, 2021
  • San Antonio, TX

Love the layout of the house, communication between site manager and Mortgage was horrible experience. The model home and your home should be exactly the same. Everything that is included is not included. The Wi-Fi throughout the house was never installed and was told it was not available anymore but on the website it’s included also in the model homes signs inside the house it says it’s included. Five months into the house we are still having major problems.

Lennar responded:
Hi Roland, thank you for your review. We appreciate you taking the time to share your experience and we would like to apologize for communication issues you shared. If you still have outstanding items that need to be addressed, please send us a note at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Lennar - This is our second and last lennar home.

  • Anonymous
  • Verified HomeBuyer
  • October 02, 2021
  • Fort Myers, FL

This is our second and last lennar home. The Constructon quality has gone down from the drywall finish, paint, trim ect. Every punch item is pushed back and you fight to get every repair done. We are not happy with any part of this long process.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Hard to contact LENNAR ASSOCIATES FOR QUESTIONS .

  • Pamela L.
  • Verified HomeBuyer
  • October 01, 2021
  • North Las Vegas, NV

Hard to contact LENNAR ASSOCIATES FOR QUESTIONS . Problems setup ring and door lock. Plants in the yard dying before one month of being here. We had to pay someone to look at the sprinkler and replace plants

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 2

Customer Service

  • Jackson C.
  • Verified HomeBuyer
  • October 01, 2021
  • Rosenberg, TX

Jose our customer service rep has been doing an amazing job, fixing issues that have came up with the house. Thank you Jose!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Disappointment in finished product, communication and followup.

  • Andrea P.
  • Verified HomeBuyer
  • October 01, 2021
  • Fate, TX

Disappointment in finished product, communication and followup.

Lennar responded:
Hi Andrea, thank you for this review. We would like to apologize for the disappointment you've outlined with quality, communication and follow-up. If we can do anything to help, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Lennar - Our team kept us informed on the status.

  • Susan W.
  • Verified HomeBuyer
  • October 01, 2021
  • Lino Lakes, MN

Our team kept us informed on the status. Knowing this, helped us understand the delay on completion. They were timely in responding to identified issues. The carpet padding and some of the wall socket cut outs are not as satisfying, but, overall, extremely satisfied with our new home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Courteous staff, quality built house with latest upgrades

  • Sathyanarayana K.
  • Verified HomeBuyer
  • September 30, 2021
  • Sparks, NV

Courteous staff, quality built house with latest upgrades

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - Great agents , Gina and Kathy .

  • Anonymous
  • Verified HomeBuyer
  • September 30, 2021
  • South Jordan, UT

Great agents , Gina and Kathy .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Alot of attention to detail issues, wood trim gaps, rough drywall

  • Samuel M.
  • Verified HomeBuyer
  • September 30, 2021
  • Holly Springs, NC

Alot of attention to detail issues, wood trim gaps, rough drywall spots, uneven trim, tile work is very bad, uneven floors, uneven paint and colors, gaps in drywall, crown moulding on cabinets were way off, small damage to several cabinet pieces. Besides that the overall experience was ok. We had an issue with the plot size that wasn't disclosed to us and after signing the contract we brought up the issue and the sales person said "I didnt know" which to me is not an excuse as they gave me an answer to the question before like that had known. Regardless we ended up losing over 6500sqft of ...

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 4

Great Home at a Great Price

  • S. W.
  • Verified HomeBuyer
  • September 30, 2021
  • Arlington, TX

Love the layout and the "everything's included" program. Great workmanship. Entire staff, from sales, Title personnel, construction and maintenance have been great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Make sure you read and understand all the CC&R's gor the community

  • Miguel C.
  • Verified HomeBuyer
  • September 30, 2021
  • Menifee, CA

Make sure you read and understand all the CC&R's gor the community your are buying in...HOA. They can be real petty with common home-owner practices.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 3

Quality abounds

  • Candace D.
  • Verified HomeBuyer
  • September 30, 2021
  • Buckeye, AZ

Our construction manager was so thorough we had very few items on our punch list after orientation. Since then everything has been prompt ly addressed. I’m thrilled with my new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Lance is the most efficient worker!

  • Kiara M.
  • Verified HomeBuyer
  • September 30, 2021
  • Davenport, FL

Lance is the most efficient worker! Helped me throughout the process and made my experience go smooth! Highly satisfied!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - As a first time home buyer, my experience with Lennar was great.

  • Monica S.
  • Verified HomeBuyer
  • September 30, 2021
  • White Plains, MD

As a first time home buyer, my experience with Lennar was great. My home buying team was wonderful! With the many questions I had my team took the time to answer my questions and assist me with completing documents. I’ve heard many horrible stories of purchasing a home but my experience with Lennar was exciting. I love my mew home!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Communication process

  • Brad W.
  • Verified HomeBuyer
  • September 30, 2021
  • Yorkville, IL

We were walked through every step of the way with complete guidance. Made the process easy and stress free.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Very satisfied with quality of our home and overall experience

  • Bernard R.
  • Verified HomeBuyer
  • September 30, 2021
  • Barnegat Township, NJ

Very satisfied with quality of our home and overall experience

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good Starter But Construction Was Challenging

  • Anonymous
  • Verified HomeBuyer
  • September 30, 2021
  • Ruskin, FL

My husband and I chose Lennar because we were drawn to the "Everything Included" package and the community was very nice, quiet, and family oriented. Sadly when we got close to our closing date, the original construction manager quit and left MANY things undone. He failed to oversee some of the work done and the new construction manager had to come into MANY problems to try and get things going. He performed miracles, but in the end, beyond control we had some cosmetic things that were done with excellence. Painting was not clean and pristine, some base boards were damaged and simply ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

The representatives were very friendly and understanding

  • Robert K.
  • Verified HomeBuyer
  • September 30, 2021
  • Thornton, CO

The quality of the kitchen cabinets and the concrete work leaves a lot to be desired. Not representative of a home at this price point.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

I love the area

  • Jacqueline D.
  • Verified HomeBuyer
  • September 30, 2021
  • Davenport, FL

Beautiful community, quite and very clean

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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