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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21794 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21794 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Dean

  • Tasneem D.
  • Verified HomeBuyer
  • April 09, 2025
  • Goodyear, AZ

I looked at home. The price was 403K there was some fraud found on my credit report, so I had to take care of that took me about 2 to 3 weeks to take care of my credit report called my agent again and wanted to put an offer on the same house. Within that period of time same house was $10,000 more Lennar Holmes have no sympathy on people like me who had credit compromised and found out by accident

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 1

RJ

  • Reginald J.
  • Verified HomeBuyer
  • April 09, 2025
  • Spring Hill, FL

This home buying experience was convenient and home buyer friendly

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Cheapest around for a reason

  • Anonymous
  • Verified HomeBuyer
  • April 09, 2025
  • Englewood, FL

I would never buy another Lennar home. I have owned in communities. But this experience has been unimaginably horrible. I have a serious constructionissue with the house. I’m getting the runaround. The solution has been approved three separate times but the materials never get ordered so I have to keep starting over. They just close tickets out if they don’t feel like addressing them the warranty person is the most horrible, rude nasty Power crazy person he lets you know. He’s in control of what can get done at your house, they don’t stand behind the product they act like they’re doing you a ...

Lennar responded:
Good afternoon and thank you for taking the time to share your feedback. We’re sorry to hear about the construction quality issues you’re experiencing in your home. We’d like the opportunity to follow up and assist. Please email CorporateCustomerCare@Lennar.com with the details of your concern and reference this review. Moving forward, if there are warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty/service request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Great

  • Rena M.
  • Verified HomeBuyer
  • April 09, 2025
  • Foley, AL

Had an issue with my garage door and they were out the next day fixing it. Very pleased with my new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor Quality

  • Monika H.
  • Verified HomeBuyer
  • April 09, 2025
  • Westfield, IN

I’m so disappointed with the workmanship and quality of materials used to build my home. There are so many obvious mistakes that were made and I still have issues that have not been resolved. The quality of the flooring, cabinets and countertops are horrible which will need to be replaced in a couple years. I would recommend a tape measure and level to be added to their toolbox.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Magnolia Farm Home

  • Ricky H.
  • Verified HomeBuyer
  • April 09, 2025
  • Georgetown, TX

We are very happy with our new home. The price is lower than other homes slightly and we believe it is due to the basic home builder grade and removal of what is usually a basic part of home such as some cabinets (above fridge, trim on cabinets, no medicine chest in bathrooms, no linen closet. We watched them build a new home across the street after moving in and it was amazing how it is pre built and put together so fast. Considering this the craftsmanship is pretty nice. We have upgraded many things and love our home.

Total Score 5


Quality 4

Trustworthiness 3

Responsiveness 4

None

  • Heather T.
  • Verified HomeBuyer
  • April 09, 2025
  • Liberty Lake, WA

Stay away from Lennar! Buy anywhere else!

Lennar responded:
Good afternoon, and thank you for taking the time to share your feedback. We’re committed to continuously improving our processes to provide a better homeowner experience. If there are any outstanding items you'd like us to follow up on, please feel free to share details of your concern at CorporateCustomerCare@Lennar.com and reference this review. Moving forward, if you have any warrantable items or questions, we encourage you to reach out to your local Customer Care team by submitting a warranty or service request through your Lennar Account. This ensures your request is documented and prioritized for quicker resolution. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Excelente

  • Laura D.
  • Verified HomeBuyer
  • April 09, 2025
  • Chula Vista, CA

Our experience was incredible. All the LENNAR staff were attentive at every step, from the seller to the administration of the loan process. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience!

  • Charlene C.
  • Verified HomeBuyer
  • April 09, 2025
  • Crandall, TX

Love my new home and the home buying experience was great!! I’ve recommended quite a few family and friends already.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I feel very good in my home, Lennar is the best

  • Veronica F.
  • Verified HomeBuyer
  • April 08, 2025
  • Forney, TX

It was easy and fast to get my house and the price is affordable.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer Care Team

  • Robert C.
  • Verified HomeBuyer
  • April 08, 2025
  • Rancho Mission Viejo, CA

They were professional, respectful, prompt, performed all requests at 100%, approachable and perfect follow thru!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great job!

  • Javier B.
  • Verified HomeBuyer
  • April 08, 2025
  • Ocala, FL

Lennar Corporation provides exceptional support when homeowners need it most. Their team is responsive, professional, and genuinely committed to resolving any concerns quickly and efficiently. It’s reassuring to know you’re backed by a company that truly stands behind their work. A very special thank you to Shannon for always responding so quickly, she’s the best!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Feeling out the new house

  • Tony M.
  • Verified HomeBuyer
  • April 08, 2025
  • Athens, AL

The buying process was easy we have had problems which should of never had like the dish washer wasn't even hooked up no hose for the actual water.. Also having A/C unit problems with leaking that went through the garage ceiling.. The people who come out are great I'm just hoping there not building these houses to fast and cutting back on quality..

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Very Professional & Quick Processing

  • Richard M.
  • Verified HomeBuyer
  • April 08, 2025
  • Indianapolis, IN

I needed a fast close and Lennar helped me meet my very tight timeline with ease. The quality, price, and terms of my home purchase are excellent

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Best experience

  • Hema S.
  • Verified HomeBuyer
  • April 08, 2025
  • Princeton, TX

Our experience was great and every process was followed. We will look forward to buy more thru lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Be careful with the person/people responsible for your home insurance

  • Victor A.
  • Verified HomeBuyer
  • April 08, 2025
  • Clovis, CA

Lennar, without my authorization, utilized a broker and Dilos Insurance, resulting in a $3,000 annual insurance premium. This fee was not disclosed until the contract signing with the notary, where I felt pressured to proceed. Immediately after acquiring the property, I secured alternate insurance for $850 per year. The subsequent reimbursement process from Dilos Insurance proved problematic. Dilos communicates solely with brokers, and Lennar offered no assistance. Critically, Lennar failed to take responsibility for this unauthorized and unprofessional practice of obtaining insurance ...

Lennar responded:
Good afternoon, and thank you for taking the time to share your experience with us. We're sorry to hear about the issues you've experienced with the ...

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 1

We did it together!

  • Samantha G.
  • Verified HomeBuyer
  • April 08, 2025
  • Hutto, TX

Thank you Lennar for our new home!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Would never purchase from Lennar again

  • Anonymous
  • Verified HomeBuyer
  • April 08, 2025
  • Princeton, TX

My home buying process was a roller coaster, to say the least. It started with a classic bait-and-switch tactic regarding the deal, followed by misleading information about loan qualifications. To get me interested, I was told that I qualified for a USDA loan based on my circumstances. However, after I submitted my earnest money—which is supposed to be refundable—I was suddenly informed that I didn’t meet the qualifications after all. This was particularly frustrating because my agreement to move forward was contingent on using that specific loan. Despite that, they refused to refund my ...

Lennar responded:
Good afternoon, and thank you for taking the time to share your feedback. We're sorry to hear about the issues you experienced during your Homebuying journey. We look forward to providing an improved homeowner experience and earning back your trust. Moving forward, if you have any warrantable items or questions, please don’t hesitate to reach out to your local Customer Care team by submitting a warranty or service request through your Lennar account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 3

Second time buyers not happy this time

  • Luis C.
  • Verified HomeBuyer
  • April 08, 2025
  • Kissimmee, FL

This is our second (and last) Lennar home. Our first experience was excellent, good quality in all aspects. This time has been totally different, poor quality of frames, finishes and details. Two months after moving we’re waiting for many details to be addressed by the quality department. So sad to realize how a company like Lennar has decreased its quality in such a dramatic pace. If you decide to buy Lennar be sure to do the inspection before closing.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 3

Fingers were crossed but didn't help

  • Anonymous
  • Verified HomeBuyer
  • April 08, 2025
  • New Lenox, IL

Honestly don't where to start unfortunately this has not been an enjoyable experience and continues to slide downhill. I guess on the bright side it can only get better from here wait let me cross my fingers again. When it comes to getting your hard earned money communication is over the top but once they get it nothing but crickets. It would be so beneficial if Lennar communicated to the residents when let's say the sidewalks are going to be installed, backfill your home, grass/landscape installation, brick cleaning, post construction issues etc.. etc.. but nothing while we sit in our Lennar ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Brooke

  • Kathleen B.
  • Verified HomeBuyer
  • April 08, 2025
  • Kerrville, TX

Brooke sold me my new home and is absolutely amazing to work with. My complaint is with Lennar. I informed Lennar of an issue regarding the home pulling in to much electricity and they said everything was working great. I received a 331 dollar electric bill and I reached out to the customer service representative and was told he was waiting for a response from his bosses. I have not heard anything about Lennar assisting with this bill.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 2

A different home buying experience: a well-made, beautiful home

  • Anonymous
  • Verified HomeBuyer
  • April 08, 2025
  • Dublin, CA

We had been searching for years to buy a home, and struggled. We struggled one with the lack of supply, and the supply being usually quite old, or having to move to Tracy and being too far from work. We appreciated that with Lennar you pay some market rate price and you take it or leave it: no getting outbid by 10% or by a cash offer. You give up some ability to customize anything: you take what they give you. But from what we can tell, it is not only beautiful, new, but also well made. We ended up changing out the carpet for hard floors, and it’s even better now, and this experience ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very good. Very friendly people

  • Carlos D.
  • Verified HomeBuyer
  • April 08, 2025
  • Owens Cross Roads, AL

The process was very smooth and fast

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Mark M.
  • Verified HomeBuyer
  • April 08, 2025
  • Middletown, DE

Beautiful homes here. I feel like am on vacation! Looking forward to meeting new neighbors and the opening of the club house!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worst experience out of 3

  • Richard M.
  • Verified HomeBuyer
  • April 08, 2025
  • Princeton, TX

The first day didn't go too bad. Met with someone in the sales office. All he did was spend 5 min telling me which houses I could look at and gave me a map. I went and found them on my own. I assumed all the features on the website were accurate and since nobody had spent any time with me I didn't know any different. I asked questions but it turns out much of what was advertised for the neighborhood was just flat out incorrect. No gas utilities, no granite, no tile in the bathrooms or laundry rooms. Later I asked when I was getting my smart lock, smart thermostat, and smart doorbell ...

Lennar responded:
Good afternoon, Richard, and thank you for taking the time to share your feedback. We're sorry to hear about the communication and quality issues you've experienced. We’re committed to providing an improved homeowner experience and earning back your ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

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