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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 20890 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

20890 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - Did what they needed to do to make thing right

  • Kadeem A.
  • Verified HomeBuyer
  • September 23, 2021
  • Ruskin, FL

Did what they needed to do to make thing right

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Frist time buyer experience was extremely stressful.

  • Latasha K.
  • Verified HomeBuyer
  • September 23, 2021
  • Ennis, TX

Frist time buyer experience was extremely stressful. I felt like I was being bullied for using my own Lender which I had stressed using from the beginning. Hone feels like it was just thrown together. I've already had to tighten up cabinets, toilet paper rack fell off, had to purchase extra power for garage, no gutters included so rain just runs o to porch, super small garage.

Lennar responded:
Hi Latasha, thank you sharing your experience with us. We would like to apologize for the added stress you mentioned through the buying process and subsequent items that needed attention after closing. If there are any items you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 4

Lennar - It's frustrating that the subs try to shortcut things and it

  • Sonya S.
  • Verified HomeBuyer
  • September 23, 2021
  • Algonquin, IL

It's frustrating that the subs try to shortcut things and it reflects on Lennar; do it right the first time!

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

Lennar - No home is going to be without some craftsmanship issues after

  • Billy S.
  • Verified HomeBuyer
  • September 23, 2021
  • Port Charlotte, FL

No home is going to be without some craftsmanship issues after completing. We have been pleased with builder attention and response, and correction of same.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Thank you -Agents

  • Nelsen C.
  • Verified HomeBuyer
  • September 23, 2021
  • Fort Pierce, FL

Easiest home buying experience thus far. I love lennar all in one service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - If I ever bought another home, it would be with this builder

  • Annette R.
  • Verified HomeBuyer
  • September 23, 2021
  • Fishers, IN

If I ever bought another home, it would be with this builder

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - professional, transparent, trustworthy and caring.

  • Philiph N.
  • Verified HomeBuyer
  • September 22, 2021
  • Fridley, MN

professional, transparent, trustworthy and caring.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Lennar was easy to work with

  • Matt C.
  • Verified HomeBuyer
  • September 22, 2021
  • Aubrey, TX

Lennar was easy to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Buying a Home SHOULD be a Happy Experience

  • Jacqueline B.
  • Verified HomeBuyer
  • September 22, 2021
  • Summerville, SC

The overall quality of the workmanship and warranty repairs are a joke. Dealing with the constant repairs and all too familiar "no call no shows" are a full time job. I've lost count of the number of repair tickets I submitted and I've burned through all of my vacation time rescheduling appointments because it is almost guaranteed that there's going to be a no show. I regret this purchase and I will never purchase another Lennar.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Not enough attention to detail Calling about problems no follow

  • Linda W.
  • Verified HomeBuyer
  • September 22, 2021
  • Durham, NC

Not enough attention to detail Calling about problems no follow through.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Lennar - I was told the Community Activities Center would be ready to

  • Anonymous
  • Verified HomeBuyer
  • September 22, 2021
  • Punta Gorda, FL

I was told the Community Activities Center would be ready to open in late 2021 and would be like National, I now hear they may not be identical and the opening has now been moved to the 3rd quarter of 2022. That's a big miss

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 4

Lennar - From first visit to the sales office through move in day just

  • James M.
  • Verified HomeBuyer
  • September 22, 2021
  • Lewes, DE

From first visit to the sales office through move in day just an easy experience - most notably with Tom G. Construction Manager!! I'm telling family and friends about the Lennar experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything’s included was a big plus

  • Anonymous
  • Verified HomeBuyer
  • September 22, 2021
  • Fontana, CA

They build really fast and sometimes the quality and workmanship suffer. However they do their best to resolve issues.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 5

Best builder in California.

  • Stefon J.
  • Verified HomeBuyer
  • September 22, 2021
  • Menifee, CA

We shopped around with many pre owned homes and other builders and Lennar absolutely gives you more for your money. The quality of craftsmanship is great and if you have any issues the problems are resolved quickly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Good, but Room for Improvement

  • Emely V.
  • Verified HomeBuyer
  • September 22, 2021
  • Bulverde, TX

Our overall experience was good, the Lennar team at Hidden Trails have been very responsive and helpful and therefore, they've made things better. However, I feel some the sub-contractors they use are careless and sloppy. We've had a lot of issues, and although most have gotten rectified in a timely manner, they could've been avoided entirely with better workmanship and materials.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Responsiveness

  • William C.
  • Verified HomeBuyer
  • September 22, 2021
  • Westfield, IN

The sales staff were top notch. They stayed with us through the entire process. Once we moved in, the responses to our issues have been quick and effective.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Terrible

  • Nicky K.
  • Verified HomeBuyer
  • September 22, 2021
  • Princeton, TX

Not to buy from you ever

Lennar responded:
Hi Nicky, thank you for sharing a review. We apologize for not meeting your expectations. If there is anything we can do to help, please do not hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Everything Sucks

  • Anika O.
  • Verified HomeBuyer
  • September 22, 2021
  • Denver, NC

There is really too many things to write a review on and the things we have submitted for work orders do not get fixed, I feel like I put my money into the wrong homebuilding company.

Lennar responded:
Hi Anika, thank you for sharing a review. We are disappointed to hear about the frustrations you have experienced with work completion in your new home. If you have any outstanding items that need follow-up, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - I have had multiple issues since moving in.

  • Douglas K.
  • Verified HomeBuyer
  • September 22, 2021
  • Woodbury, MN

I have had multiple issues since moving in. A/C was out for almost two weeks in June. Dishwasher needing a technician to come out due to improper installation. Outside siding falling off and the cutting of my Internet/cable line due to not being marked. Almost forgot, a missing drawer in my bathroom vanity when I moved in. They ship the drawer to me in four different packages and I have to assemble it and install. And they never sent me the hardware for the drawer assembly or asked if everything is okay. My recommendation would be to go somewhere else

Total Score 5


Quality 1

Trustworthiness 2

Responsiveness 1

Professional, responsive and friendly sales staff and construction manager.

  • Dean R.
  • Verified HomeBuyer
  • September 22, 2021
  • Lakewood Ranch, FL

We had a great experience thru the purchase and closing process. Sales staff is very friendly and responsive. The Lennar Mortgage team was slow to respond and had rates higher than other lenders, and therefore were not used. Construction, appliances and finishes were of sub-par quality compared to other new construction in similar price ranges. Issues found during closing walk thru were not completed before closing and were thus sent to the warranty team which was initially slow to respond. I love the neighborhood and amenities, but wished there was more focus on quality vs speed to ...

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 3

Lennar - I.

  • Franciscan P.
  • Verified HomeBuyer
  • September 22, 2021
  • Cedar Lake, IN

I. Have some problems and waiting for help getting things fixt

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Super service and expert advice

  • James L.
  • Verified HomeBuyer
  • September 22, 2021
  • Lakewood Ranch, FL

Joey Destefano and John Vanleeuwen are true proffessionals. Their attention to the customer is off the chart. Both men never failed to meet our needs. I cannot say enough about how easy they made everything. They made me feel like they were only working for me..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I am satisfied with Lennar builder

  • Chi P.
  • Verified HomeBuyer
  • September 22, 2021
  • Las Vegas, NV

I am satisfied with Lennar builder

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

The workmanship is horrible

  • Anonymous
  • Verified HomeBuyer
  • September 22, 2021
  • Plumsted Township, NJ

They are rushing and missing important parts of quality to the home. The construction management is not knowledgeable.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 2

Lennar - Will not buy a Lennar home again.

  • Anonymous
  • Verified HomeBuyer
  • September 22, 2021
  • Sun City Center, FL

Will not buy a Lennar home again. Quality and craftsmanship no longer exist because its about producing as many cookie cutter homes as possible. Home River is a joke and the HOA cares more about a weed in someone's yard then the roads being filled with parked cars to where people cant get through or sometimes get out of the driveway in a safe manner. Numerous times the trash truck cannot get through so our trash sits full.

Lennar responded:
Hi, thank you for writing a detailed review. We would like to apologize for the frustrations you have experienced since closing on your new home. If there is anything we can do to help, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

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