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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21007 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21007 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - They were friendly and helpful.

  • Junqian H.
  • Verified HomeBuyer
  • September 07, 2021
  • Arcadia, CA

They were friendly and helpful.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - The customer service team is responsive and friendly.

  • Cesar R.
  • Verified HomeBuyer
  • September 07, 2021
  • Lake Forest, CA

The customer service team is responsive and friendly.

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 3

Lennar - Cumming is definitely a friendly family environment!

  • Ronnie C.
  • Verified HomeBuyer
  • September 07, 2021
  • Cumming, GA

Cumming is definitely a friendly family environment!!

Lennar responded:
Hi Ronnie, thank you for your review. We appreciate you taking the time to share your experience. If there is anything we can do to help, please reach out at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 2

Lennar - Overall we're really happy with our new home.

  • Dennis H.
  • Verified HomeBuyer
  • September 07, 2021
  • Broomfield, CO

Overall we're really happy with our new home. But there seems to be a huge rush to build as quickly as possible so there were problems initially that were difficult to resolve.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Trustworthy, clear, transparent and thorough

  • Sundus S.
  • Verified HomeBuyer
  • September 07, 2021
  • Lorton, VA

We had a great experience buying a new construction home with Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good communication with builders!

  • Anne V.
  • Verified HomeBuyer
  • September 07, 2021
  • Henderson, NV

The builder site managers communicated well throughout the process. I was invited to check on the house at any time and all concerns were addressed

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The one star says it all!

  • Anonymous
  • Verified HomeBuyer
  • September 07, 2021
  • Haslet, TX

The one star says it all!

Lennar responded:
Hi, thank you for your review. If there are any issues we can help address, please reach out at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Love our construction manager Steve and the office staff our

  • Brandie M.
  • Verified HomeBuyer
  • September 07, 2021
  • Apex, NC

Love our construction manager Steve and the office staff our great! Any issues they have been on top of it!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Purchasing a new home from Lennar was a great experience.

  • Kelley H.
  • Verified HomeBuyer
  • September 07, 2021
  • McHenry, IL

Purchasing a new home from Lennar was a great experience. Sarah was our amazing sales agent and I would recommend her to everyone!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - They are a good home builders

  • John G.
  • Verified HomeBuyer
  • September 07, 2021
  • Lewes, DE

They are a good home builders

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - We are happy in the new house with lot of open issues.

  • Balaji P.
  • Verified HomeBuyer
  • September 07, 2021
  • Cumming, GA

We are happy in the new house with lot of open issues. It was promised the exception issues will be closed in a month while closing , and still most of them are still open. Not sure if this survey is just a drama or will be taken seriously.

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 1

Everything's included

  • Anthony P.
  • Verified HomeBuyer
  • September 07, 2021
  • Plumsted Township, NJ

So far so good. No Complaints.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - Overall I am happy with the home quality and materials my only

  • Alvin U.
  • Verified HomeBuyer
  • September 07, 2021
  • Marysville, WA

Overall I am happy with the home quality and materials my only complaints are I am not a huge fan of the bathroom countertops and the paint used on the interior seem a little low quality.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Was a good easy experience.

  • Helen S.
  • Verified HomeBuyer
  • September 07, 2021
  • Murfreesboro, TN

Was a good easy experience. We didn’t visit the building site very often as they did what they said. When we did the walk through they were quick to fix the few things that needed fixing. Overall, very pleased

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Brittney the sales associate. Dave the construction man that did the final walk through.

  • Steven M.
  • Verified HomeBuyer
  • September 07, 2021
  • Bonney Lake, WA

We would have like to up grade the Applience package and A/cc’s to be offered at the sales point.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

I love everything about my home

  • Rena L.
  • Verified HomeBuyer
  • September 07, 2021
  • Katy, TX

We loved all the extra items such as soft close toilet seats. Blinds, landscaping, granite counter tops, covered porch at Bach of house, single story, the two crape mirtles in front. Land and trees along side yard fence. Magnolia floor place is spacious.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Shoddy workmanship. Poor customer service

  • Richard B.
  • Verified HomeBuyer
  • September 06, 2021
  • Georgetown, TX

Took over a year after we signed a contract to get the house finished. Construction was rushed and workmanship was woeful. Roofing done wrong and they refuse to fix it. We had to spend our own money for a new floor because the one they put in was such poor quality. Communication is, and has been, virtually non-existent We have to make repeated requests just to get a reply, let alone having things fixed. This whole thing has been a terrible experience. We would not buy from Lennar again.

Lennar responded:
Hi Richard, thank you for taking time to write a review. We would like to apologize for the inconvenience and frustration caused by the communication issues you have described. Please send us an email at corporatecustomercare@lennar.com, if there is anything we can do to help. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Excelent great good very nice

  • Mayra C.
  • Verified HomeBuyer
  • September 05, 2021
  • Homestead, FL

Excelent great good very nice

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Dream Retirement Home!

  • Cheryl A.
  • Verified HomeBuyer
  • September 04, 2021
  • Henderson, NV

I was so thrilled to find my dream retirement home in a 55+ Lennar community in NV! Every person I worked with from the sales rep to the construction manager were so helpful and so supportive. I was disappointed that the appraisal came in significantly lower than the selling price, but I have no regrets about my purchase decision.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Didn't like that irrigation system goes in after turf. Should be offered before!

  • Consuelo N.
  • Verified HomeBuyer
  • September 04, 2021
  • Charlotte, NC

Not at all flexible with changes in plan. Can change after completion - does that make sence?

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - We had a good experience with everyone we worked with.

  • Michael S.
  • Verified HomeBuyer
  • September 04, 2021
  • Noblesville, IN

We had a good experience with everyone we worked with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Cookie cutter

  • Donald K.
  • Verified HomeBuyer
  • September 03, 2021
  • Escondido, CA

no flexibilty in customer changes

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great Experience

  • Erik C.
  • Verified HomeBuyer
  • September 03, 2021
  • Denver, NC

The Lennar team made home buying easy. It was a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Need more quality material and proper finishing.

  • Lakshmi N.
  • Verified HomeBuyer
  • September 03, 2021
  • Carver, MN

Need more quality material and proper finishing. Lots of gaps in back yard fencing where manager trying his best to resolve. But should taken care initially itself. 1. Window are not sound proof at least there are should stop small sound from out side. 2. Wood finishing is very cheap and work is not upto mark. 3. No proper updates on plans and schedule on pending work to be completed. 4. Lennar should have provided small change options in interior which make more difference from customer point of view. 5 . Quality of Steps to unfinished basement id worst when compared to other ...

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 3

Lennar - Our Construction Manager has been very responsive throughout

  • David R.
  • Verified HomeBuyer
  • September 03, 2021
  • Holly Springs, NC

Our Construction Manager has been very responsive throughout the home building process as well as getting things done on our checklist once we were moved in. Now the sales people although they were nice, there were a couple things that we found out after the fact that would’ve changed our option choices & we would’ve been happier with our purchase having the proper knowledge during the buying period.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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