Lennar Reviews

The salesperson was extremely good

The fountains in the pond mysteriously "all failed at the same time" 3 months ago. Lennar continues to tell us they are being repaired yet the fountains are still missing. We can not get a clear answer when they will be repaired,or why they sent replacing them. Algae has set in, the wildlife is dying and our aesthetic is missing. Wildly disappointing the lack of accountability and misinformation.

Great experience, any concerns were addressed timely

When we moved into the house we received a faulty dishwasher, which we were told would be repaired not replaced. Also the kitchen flooring needed to be replaced because of water leakage and all this took forever and highest level of escalation. Also in four months I can see the outside paint already chipping from window rims. Seems like Lennar has compromised a lot on using quality appliances and products and not done a proper quality check before handing over the house. Though Bret was still helpful with few things and that is my reason for still giving 3 stars despite multiple issues.

Great company to buy a house from and excellent builders.

Quality work and home was done on time. But we had to wait over a month for the grass,driveway and sidewalk to be done outside. So my house was a bit dusty. The temporary driveway was sand. So I had to clean everyday the house. I would have liked everything to have been done when we closed on the house.

Lennar is great place to live

Sales Agent did not disclose property was in a flood zone. Lennar Mtg Rep figures was way off and was not meeting VA guidelines. Was forced to sign punch list stating everything was completed to be able to close. If punch out list not signed it would cost the us the buyers. Lennar promised to complete the pending items on the list from April 2021 and it is now August 2021 and we are still waiting after several request made. Very disappointed with Lennar and will never refer Lennar to anyone.

We had a wonderful experience with Lennar and would recommend them to anyone looking to build a home!

Fair price, closed on time have addressed all issues since moving in .

The location is great for us, especially having a younger family. Neighborhood is great, but the list of inconveniences was longer than I anticipated.

I’ve moved in for 4 months, yet most of my repair requests prior to closing has been pending since then. Management is not doing their job on monitoring progress.

Overall, Lennar was very responsive

The sales person was friendly and helpful . However when it came to warranty work, totally non responsive on all levels unreturned txt messages , full voicemail boxes I cannot even leave a message and after several attempts I still got no response or follow up. I want to know what good is your warranty if nobody follows through . Very frustrating and I definitely will not recommend Lennar to anyone who wants to buy a house . How can I get somebody to honor your company's warranties

Terrible Mortgage staff especially for being a first time buyer, lost me thousands of dollars for not locking me in when they were supposed to. Almost no communication, they really don’t care about you, you are just another number. Warranty People will tell you they will fix things and you have warranty but they don’t tell you what voids it and they will do whatever it takes to not fix anything… find gray lines, loops, etc. Very dishonest. Will tell you they will take care of something to your face and then never hear back from them again.

Had a private inspector inspect the house prior to closing and he said it was one of the highest quality new builds he had inspected recently. Found very few items to note and those items were taken care of immediately. Since occupying the house, any issues that have arised have been taken care of quickly by the customer care service team and the project manager. Very happy with experience.

Good experience, very minor issues with the house all of them where resolved.

We had a great experience purchasing through Lennar. Everything went very smooth

The only thing good about our experience with Lennar was the sales rep. She was very nice and extremely responsive and helpful. Once we closed on the house, Lennar seemed to not care at all. They got their money and they wiped their hands of us. There have been so many issues already. We've been in the home only 4 months and have had to make a claim with warranty over 10+ times. There seems to have been absolutely no oversight on the build and it shows.

Costumer Manager, Lance is the BEST.

Overall, a good experience working with Lennar.

I live when companies make up for their mistakes. At the end works for both parties

Honest and ethical home builder. Very responsive to the few minor issues we have called out. All resolved within about 1 week of escalation.

Our manager Steve, is an excellent human being. Very helpful and patiently always takes care of all our questions.

Our concerns were taken care of as soon as we reported something.