Lennar Reviews

We started the homebuying process the homebuying process in October. The overall process took a very long time. Initial closing was supposed to be mid January, but it got pushed out a number of times. End of January, then early February. And all final closing "certifications" from Lennar didn't happen until beginning of February. Being on credit lock down for 4 months is a LOT. To have to wait 4 months to do anything because the final approval on the mortgage was delayed was more than a little stressful.

Concrete work is subpar, and the tolerance for Lennar's acceptance is unacceptable. Finance bounce is a game. The broker can't read the tax return and treats the customer like trash because of the bounce. Lennar should do something about it. I lost $10000, maybe the loan officer didn't like my accent.

I'm sure others have covered all the typical pros & cons of the home itself. The one area I find highly frustrating is moving into a new home and it backs to a future phase that has been postponed. That land which many new homeowners view everyday since it's right in their back yard has piles of trash and debris 2 stories or higher. It also has mountains of dirt at least 3 stories high. There's more but I'll digress. My understanding is that it will be a year or more before anything is done with this mess. Lennar needs to address this in Horizon's at Summers Corner even if it's just removing the trash & huge steel containers and then leveling out the dirt. Anything would be an improvement to make this eyesore less painful to us new homeowners. ... More

I was satisfied with prompt assistance from Lydia Seidita, a sales resource. Everytime I asked questions about Lennar home purchase process, she stayed on top of the requests. I really appreciated it. However, for Lennar mortgage application, I was confused and puzzled due to lack of communication and clarity from Lennar mortgage manager. Overall, I liked a new home

The Lennar experience during purchase was fine. Once we moved in, a BAD wind storm pushed through and our roof torn apart because it was not installed correctly. The adhesive tabs were still on the shingle. When I reached out for support, I was told, it is your problem contact the insurance company. Every house on our street had roof damage...seems like a systemic problem to me, yet Lennar is not upstanding enough to assist residents who have lived in a home for less than 2 weeks.

Considering this is a 55+ community the access to the A/C unit is in the attic. OK if you have a 2 story model. I don’t but A/C is still in the attic with access pull down stairs in the master closet. The last step to reach the attic floor is approximately 3 feet. An extremely dangerous and for most older people impossible to accomplish. As a former Appraiser I have a reasonable understanding of building codes. I find it hard to believe that this is code compliant. Additionally we have an enormous amount of dead trees throughout the development. I have one on my front lawn. When I spoke with the management company I was told Unless it is discovered at the time of the walkthrough Lennar will not replace it. When you close in January all the trees are dormant. How are you supposed to see if all the trees are dead or alive. ... More

We enjoyed the process. The sales agent was very welcoming and knowledgeable. The closing day was longer than usual but the misunderstanding was cleared and we finally closed the same day. The meetings with the house manager were very helpful.

My home seller and loan officer were awesome in the process and guided me through.

Had an amazing experience buying our Lennar house. Jeremy, Brett, and Shanna were all amazing. Brett went far above and beyond to make this amazing. I have recommend everyone to this team when looking for a new home. Even after we bought, the construction manager Kevin is there and willing to answer any and all question we have. Thank you for everything we love our new home.

Just recently purchased a Lennar townhome in Myrtle Beach,SC. Everyone from Jen the sales agent to Michael who did our final walkthrough was superb and very customer-focused. I really could not be happier with the service i received. Sorry, for the less than perfect score for quality, ask me again in a year!

Everything was easy, from the home buying experience to the closing. The staff at the title company were phenoms!

i paid 320 dollars for a proffesional home inspector , and they said the house was ready.. the water was not on, toilets full of feces, the ac never worked til a day after closing bad wiring according to the technician that made the repair, i have issues with microwave oven tripping, i spoke to an associate after the first survey and assured me i was going to get my 320 inspection back, been a month and still waiting for a check in the mail

At the entrance of my home, there are two stone post(wall), this job was pretty bad. I've been notified the sales agent number of times, but no correction was made. Hope, the construction company response quickly.

This was a great experience all doc was sent to me on time and was I able to contact my agent as much as possible.

Love my Villa ! Moved in February and it is awesome, People are amazing here a special Adalberto who helped me with my Villa, Thanks!

I didn’t use Lennar’s lenders. I closed with my own. The customer service has been great and everyone I’ve worked with. However, what I don’t appreciate is them allowing investors to come in and make the neighborhood I bought in mostly renters. I chose the neighborhood and area because I wanted a nice place to raise my family but now there will be a revolving door or renters.

Working with Jenna was amazing. She went way above her job title to help me through the steps to complete the purchase. She was there for me from day one, and is still there to help with all I need. I’m happy with the home, so far no issues. Everything with Lennar was great, except going through the mortgage experience.

I bought this home, thinking that it was a quality built home. However, after my walk-through and their repairs were done, they left paint speckles all throughout my floor in my home. When I called to let them know about these paint speckles all over the floor of my brand new home. I was told it was my problem now. 2) Wind storm came through less than a month after I bought my home. I was told they would not cover it because there was an excess of 70 mph wind gusts. However, after the insurance inspection and an inspection by a professional roofing company, I was told that the roof was improperly installed. There were overdriven nails, under driven nails, shingles that were placed upside down, shingles that are not straight aligned(they go down and up) and shingles where the plastic was not removed so they will not adhere properly. I have yet to hear anything back from Lennar. and being that it is the season of rain and hail and wind. I am now risking further damage to my brand new home. Lennar does not seem to care about this since they’ve already sold me the home. Getting them to honor their poor workmanship seems impossible. This experience has been horrible and I will never buy Lennar again. In fact, I encourage anyone else to steer clear from buying Lennar. In my experience, they do not back their workmanship on their brand new homes. ... More

Multiple problems not addressed or fixed

We’ve moved in since 2/15, roof inspection for inverter done on 3/19, I called and emailed many times to get Docusign for interconnect, there’s response, the number we called are super busy and chatbot told us to be patient. This is ridiculous since we paid for solar panels, I never experienced such bad customer service. I would not recommend my friends to buy Lennar due to Sunnova experience.

Upon house hunting, I visited a few different builders. All with different wonderful options for those wishing to become homeowners. However, Lennar stood out most from the very beginning of seeing different floor plans with Adrianne, to the loan officer Regina, to the very end when we did our celebration date (the walk thru of the home). Everyone was pleasant, helpful and always answered any question without seeming frustrated or too busy. Lennar staff made it a pleasant experience. Overall satisfied with the experience and would highly recommend and refer them to anyone.

Bought a new home for my mother. Nice house but appraisal was far below the list price causing me to have to Mortgage insurance. The Mortgage company was horrible to deal with. Lied at every turn. Had to use an outside lender to get the deal done. Would never work with Lennar Mortgage company. Had a few cosmetic issues with the house that were fixed immediately.

Love the home! But the process wasn’t all that great. No one told me the area didn’t have lights/gas so my closing was pushed back 4 months because of it. My Loan officer was GREAT!

My experience with Lennar was not great at all. Yes we got a lot of incentives but communication was horrible. They were not up front about what came with the home, the sales representative lied to us about anything and everything. Keep in mind that this is my first time buying a home. It was supposed to be a smooth process and one of the happiest moments of our lives but we felt robbed from that moment. Not only that they would not communicate with my realtor at all. Just when dates were pushed for walkthroughs which were changed at least 5 times. Overall communication was terrible with Lennar. Would I buy a second home with Lennar absolutely not. ... More

The process was a bit strange that you had to be pre-approved before being able to make an offer on the home. Actually worked out better for us in the long run. Second time we bought a Lennar home. HATE that you. Ant modify anything as it’s being built. I understand they want to keep the price down but really should put a cabinet above the space for the refrigerator and who still uses drop in sinks for new builds? Happy with everything else would just love to not have carpet in rooms and then have to pull it out to put the other flooring in that’s already installed in the house. Still, a good buy in a great location. ... More