Lennar Reviews

There are not enough available characters in this box to express how completely terrible this home purchase transaction was from the beginning with the uneducated Lennar lender to the aggressive "escrow closing manager of the builder" who does not identify herself, but shows up in the email thread demanding that we close same day...and much, much more. The icing on the cake (so far) was both bathtubs filling up with literal human feces 16 days after we closed on the home and we had only been to and slept at the house 6 days/nights. 0/10 do not recommend.

[TRANSLATED FROM ES] A completely unpleasant experience

The whole Lennar staff was terrific we love our new Town house Thank you Charlotte Joe Katy

The purchasing of our home was the worst experience I’ve ever had in my whole life,something that should have been enjoyable was absolutely terrible.Our builders were our only happinesses throughout the whole process.

The house is ok. The lending process was disorganized and there was zero communication. The build is ok. There are things that are cheap which was expected. My biggest gripe is they did not install regular wiring for fans. You are FORCED to use a vendor called clean life for fans which will run you about 1k to install just two. It’s a complete set up and serves the customer in no way. I now have a home I can’t install regular fans in. I tried to use the clean life vendor but it was a nightmare. We have just purchased extra floor fans but it is highly disappointing to be without them in Texas AFTER being told by the construction manager we could buy our own fans. That was a lie. The warranty team has been very responsive but the fact that I have a home that would need to be rewired to power a fan is ridiculous and if I could go back I would’ve looked at the other builders in the area not doing this, it’s basically a scam and the only person who suffers is the buyer. ... More

We had a good overall experience.

Lennar is so good to work with! And they include so many extras.

We feel that we were rushed into closing, even though our home was not completed on the outside. We were unaware that we would have to wait such a long period for completion. We were told that everything would be done by June 1 and it’s already July. There has been absolutely no communication nor no one has contacted us to give us any updates at all. Our driveway was very very dangerous for anyone to walk on when we moved in. We had asked if someone can smooth it out to gravel versus all the large rocks which made it extremely dangerous and scary to walk on considering we also had to move in all our furniture and items with that type of a driveway. We closed without a driveway, sidewalk, and no stairs to be able to get to our front door. The couple times that we called to complain there was no one that could give us an answer as to who we can speak to regarding these issues. Zero communication. We reached out to a couple of people and basically felt like we were in the wrong for even asking any questions about the condition of our home and also one person never responded back or reached out to us. We strongly feel that we should have known upfront that our home would not be completed when we moved in instead we were told that it would all be done in a few weeks, June 1. ... More

Good brand new

Multiple instances of poor c*****nt service was the reason for my rating. -Incorrect address info on closing paperwork and held keys -Promised shelving contact for under stairs closet. Never received from builder. -We were the first residents to move in *****. All other homes received the Ring doorbell on our street but we did not. When asked if we could also receive, we were told we could not receive. This is very poor service! We are the only residents without this.

Beautiful home and great area please continue to build homes for family.

Ratings speaks for itself

It started with Sean in the office discussing my options and then to Bryan and the entire finance team. They were so easy to work with and made the experience so easy. I never thought I would have my own brand new home and this great team made it happen. Thank you!!

I genuinely appreciate the home buying experience that My Husband and I had with Lennar. Talvin, our agent was so fantastic and helped us identify the whole that would be perfect for us. You went over and beyond to show that he genuinely cared and wanted to help us get into our forever home. Katie who helped us navigate all of the financial things was also extremely responsive and helpful. We may not have ever spoken on the phone, but she responded to emails and lightning speed. Erick, the construction manager was super responsive and always willing to help us navigate issues. He took the role of ensuring our home was built to quality specifications very seriously. ... More

I didnt like my encounter with sales rep Pete. Did not respond appropriately with my questions during the home buying process. One time he was late and no apologies.

We have had a very good experience with Lennar. Alex who sold us our home has kept in touch with us and Austin who is go to guy for repairs have both responded almost immediately to any questions or problems we’ve had.

Don't use others opinions when it comes to your experience. All of them are usually based on the buyer.

Great all around experience. Everyone involved was attentive and responsive to our needs

This has been the most annoying home buying experience ever. The day before closing all of the breakers were stolen out of the garage because they leave everything wide open for everyone to see. They then said it would take a week to get a new closing date. When i asked why does it take a week to get a closing date they said oh well the window was broken. I drove by the house that day and no window was broken but every door was unlocked and the garage was wide open. This is also a brand new home so i thought the appliances would be new, but my dishwasher still doesn’t work. It took 3 weeks to get a plumber out here just for him to say it’s not a plumbing issue. Lennar has been awful. When i moved in there was paint on the floors on all the showers and mirror just dripping. All the floors aren’t properly installed. You can see bubbles throughout. They didn’t even make the hole for the drain plug in the laundry room. Grass wasn’t installed for a month after i moved in. Blinds weren’t installed till a week after i moved in. I’ve been here almost 2 months and still do not have a mailbox installed due them not placing a simple concrete pad. There are other houses being built around me and the workers just throw there trash in my yard. I am beyond frustrated. Getting them to fix their issues is like pulling teeth. They subcontract everything out so it’s never their fault on why things aren’t working properly. I also financed through Lennar they sold my loan without an notification. They sent me a letter in the mail but i don’t have a mailbox so i never received it. Honestly a total let down. The only good thing of my home buying process was my realtor and she had no affiliation with Lennar. Victoria on the other hand the liaison between the contractors and me was the absolute worst. She never notified my realtor of anything. She didn’t do her job unless either myself or my realtor held her hand to do it. Honestly so disappointing. ... More

Truly great experience, beginning to end. We had one item we needed addressed at final walk through that we still have had done. It would be great if Lennar sees this and comes to fix. Loved the team and love out home and neighborhood so much!

My experience was very disappointing. I would never recommend a purchase from this builder without going through a professional realtor.

Start to finish everything was an average to a little bit above average experience left no negative impressions on me whatsoever and everyone I dealt with was willing to go the extra mile. The only glitch in my whole experience was my closing, and it was a terrible experience. They were not prepared at all. I don’t know what happened behind the scenes. It’s hard to say, and I had a very nice attorney closing with me, but I had a very good experience with the mortgage company so this was turned into hours after hours after hours of sitting around trying to close and the attorneys on the closing team said I did not have what I needed after the mortgage company had told me I had what I needed and at the end of the day the attorneys are closing had to be corrected. I did end up closing, but it was extremely stressful. We never wish that on anyone we never wanna have to go through that again if it was not for the unbelievable kindness of my closing attorney that I’m not sure we would’ve made it through. Where the mistake was obviously made was in the preparation. I know these closing sometimes seem to come up on us and almost feel last minute, but due to my divorce, the attorneys were asking for things that was not necessary and I knew they were not necessary and at the end of the day we closed and they were not necessary. Why did we have to ask that out on closing? Why didn’t we take care of that before? I’m not sure what those answers are I walked away extremely stressed, moving stressful anyway especially when you’re going through a divorce, but I survived it and I will say I don’t believe there was intentionality in it so that’s my good and bad opinion of my experience ... More

My experience was fast, easy and love my new home. Loved Tracy our realtor for Lennar. She was so sweet and amazing! She found our dream home for us. Thanks to Lennar we got a great deal and everyone with lennar was helpful.

Great small, quiet neighborhood, good value for location.

During the buying process, we had to contact the finance team multiple times before we heard back on any questions we had or information we needed. Nearly every time, we were the ones reaching out to them to find out what needed to be submitted, as opposed to them guiding us through the process. It was a very frustrating process, and if we hadn't done that, I'm not sure we would've completed the loan requirements before closing. In the month and a half since closing, we've been in constant contact with multiple people from the warranty team because they neglected to fix major issues that were pointed out during our third-party inspection, our walk-through, and our closing (three opportunities to fix them before closing), as well as new issues that have popped up since moving in. The construction quality is done with cheap materials (multiple Lennar employees have said this to us) and is done quickly through contractors that care about speed over quality. This has led to minor issues all over the house as well as a major leak needing a new ceiling and a completely new front door within a week of being there. With each of these problems, we've had to reach out to the warranty team several times to get their help on anything, and they've had to come back multiple times for the same issues because of the poor workmanship during repairs. Overall, we're nervous about other issues that will arise over time, and it would be highly unlikely that we would recommend buying a house with Lennar to anyone we know. ... More