Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21794 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Decent
- Willjhomglyth S.
- Verified HomeBuyer
- March 26, 2025
- Princeton, TX
It was a decent process, everyone act with ethics and professionalism!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Excellent!
- Arnel S.
- Verified HomeBuyer
- March 26, 2025
- Vacaville, CA
I’ve had a good experience buying a home at Lennar. So far I haven’t seen any issues at the house.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
JORGE
- Jorge C.
- Verified HomeBuyer
- March 25, 2025
- Brighton, CO
IS HARD TO CONTAC HOA
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 3
not transparent at all
- Harish R.
- Verified HomeBuyer
- March 25, 2025
- Folsom, CA
not transparent at all during buying and value for the home prices. I would not recommend to any of our friends
Lennar responded:
Good afternoon Harish, thank you for sharing your feedback with us. We’re truly sorry to hear that your homebuying experience did not meet your expectations. If you have any questions or warranty issues, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Corporate Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 3
Overall, very streamlined and delays were construction related.
- Anonymous
- Verified HomeBuyer
- March 25, 2025
- Cypress, TX
Lots of systems not functioning after move in: irrigation system dead, dead grass, electrical braker issue with appliance, paint peeling on front and back doors, no caulking around sinks, bathroom shower tile grout not sealed, drywall concerns.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 4
Review of our Lennar home
- Kelly S.
- Verified HomeBuyer
- March 25, 2025
- Selbyville, DE
Nice neighborhood! We like our house.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
Tickled, delighted, & happy
- Hernan G.
- Verified HomeBuyer
- March 25, 2025
- Katy, TX
Great value, great walk thrus, no post closing issues.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
WARANTY SEVICE
- Phuong T.
- Verified HomeBuyer
- March 25, 2025
- Sacramento, CA
I buy my house in 2 months already but don't see who coming for home warranty I don't even know what her or his name.
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 1
Excellent
- Lisa B.
- Verified HomeBuyer
- March 25, 2025
- Indianapolis, IN
Excellent customer service simply the best.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Osprey Purchase
- Paul B.
- Verified HomeBuyer
- March 24, 2025
- Summerville, SC
We love the floor plan. Was disappointed in 2 x 4 vs 2 x 6 studs. The build should have more insulation included. No major issues at this 3 months in. Closing was seamless. We hope to live here for many years.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Very overwhelming and didn’t get much help with my Loan Officer for a new homebuyer
- Debra S.
- Verified HomeBuyer
- March 24, 2025
- North Fort Myers, FL
I was told and so was several other people that the mulch is included with the HOA and from what I’m reading from all of them is that that is not true!! that needs to be fixed… for a first time homebuyer as I had questions and reached out to Lynn and so forth in regards to certain things then yeah I didn’t get a call back!!
Total Score 3
Quality 4
Trustworthiness 2
Responsiveness 2
The Right Home for Our Family
- Andrea R.
- Verified HomeBuyer
- March 24, 2025
- Carver, MN
I had an absolutely amazing experience with Lennar from start to finish. From the very first point of contact, their team was professional, responsive, and genuinely invested in helping our family find the perfect home. Every step of the process was smooth and stress-free, thanks to their clear communication and attention to detail. The quality of the home exceeded our expectations, and it’s clear that Lennar takes pride in their craftsmanship. We always felt like we were in good hands, and any questions we had along the way were answered quickly and thoroughly. Closing was efficient ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Superb
- Sunita J.
- Verified HomeBuyer
- March 24, 2025
- Jefferson, GA
On time response.. cooperative
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
It just seems that you will do anything to get out of fixing things that nshpould have been fixed before closing!
- Michael D.
- Verified HomeBuyer
- March 23, 2025
- Dunnellon, FL
Get it in writing because once the paper are signed you are TUFF LUCK!
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 1
We love our Lennar Home!
- Omer S.
- Verified HomeBuyer
- March 23, 2025
- Erie, CO
Purchasing our home through Lennar was truly an amazing experience from start to finish! Working with Luke made the entire process efficient, seamless, and stress-free. Luke’s transparency, professionalism, attention to detail, and dedication to ensuring we were comfortable and informed every step of the way made all the difference. The entire Lennar team was wonderful to work with and followed through on all deliverables. They were always prompt, responsive, and genuinely cared about making our home-buying journey a positive one. We are absolutely thrilled with our new home! The ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Bad
- Myungkyu L.
- Verified HomeBuyer
- March 23, 2025
- San Diego, CA
Within 3 months of moving in, these were the issues with my home: 1. Broken heater due to faulty part 2. 3rd floor bathroom clogged 3. Broken water heater 4. Unfinished door handle for bathroom 5. Leaking kitchen sink 6. Gaps in stair wood 7. Unfinished/imperfections in painting 8. Big scratch on owners suite bathroom countertop Very disappointing.
Lennar responded:
Good morning Myungkyu, Thank you for taking the time to share your feedback. We’re truly sorry to hear you have had these issues with your home, and are feeling disappointed. We hope that we have efficiently offered a resolution to your warranty requests. Please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. If you feel you need to escalate a warranty issue, please send an email to CorporateCustomerCare@Lennar.com with details of your concern. - Sincerely, Corporate Customer ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
Chris
- Dinh L.
- Verified HomeBuyer
- March 23, 2025
- Loxahatchee, FL
I am so impressed by Chris and his work. He was attentive, personable, and all around great guy.
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 5
Fast purchase process without so much inconvenience
- Melany L.
- Verified HomeBuyer
- March 23, 2025
- Mesquite, TX
For the payments they were very agile through the lennar platform and after the payments the leftover funds are returned immediately
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The best
- Catria A.
- Verified HomeBuyer
- March 22, 2025
- Wilmer, TX
All good and nothing but the best.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
The best home buying experience yet!!
- Michelle O.
- Verified HomeBuyer
- March 21, 2025
- Irvine, CA
The entire Lennar team made the home buying process simple and stress free! From the initial sales rep, to the loan officers / underwriters, and post sale team, it’s been an excellent experience. Everyone has been super responsive, helpful, and kind. Highly recommend Lennar Homes.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
We love our new Lennar home
- Angel D.
- Verified HomeBuyer
- March 20, 2025
- Tracy, CA
The moment we stepped into our new Lennar home we knew this one was the right home for our family. The location is in a community out in the country with easy access to the freeway. The view of the mountains is beautiful. Thank you Lennar for making the buying process so easy and affordable. Life is good..
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pleasant Grove
- Jack H.
- Verified HomeBuyer
- March 20, 2025
- Westmoreland, TN
Responses are very fast. Need a better Sheetrock warranty as shifting between winter and summer causes nail pops and cracks.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Very Poor Customer Service
- Chioma H.
- Verified HomeBuyer
- March 20, 2025
- Converse, TX
This was my first and likely last experience with Lennar. Our sales agent (Christian) was only looking to make a quick sale and I unfortunately did not realize this until it was too late. He became unresponsive to concerns after we signed our initial contract. The Lennar concierge (Del) was not professional and bother line rude. It took longer than necessary to have our concerns addressed after our inspection and walk through. This was purchased as a rental property and we had planned to buy another property but have since changed our minds given the experience. The only positives in this ...
Lennar responded:
Good afternoon Chioma, thank you for sharing your experience with us. We are sorry to hear that we failed to meet your expectations during your Homebuying journey. We're happy to hear that you had a positive experience with Lennar Mortgage and the Customer Care Representative. Thank you for your kind words! We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 1
Okay but a lot of trash left in yard
- Tori L.
- Verified HomeBuyer
- March 20, 2025
- Garner, NC
Overall quality is OK - biggest complaint is the sheer amount of trash left over from the builders. Rusty metal pins, screws/nails, shingles, concrete pour-over from the patio in the grass. Nightmare for anyone with kids or pets!!
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Very professional. Covered all we needed to cover
- Jeffrey Z.
- Verified HomeBuyer
- March 20, 2025
- Clermont, FL
We love the community and Clermont.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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