Lennar Reviews

Beautiful home that meets the needs of our multi-gen family. Great locations and planned community

Lennar is an untrustworthy home builder. Communication is poor, response time is slow or nonexistent. Promises are made and not kept. I would not recommend them.

Overall, the experience was good. However, after the home walk through was done, it was never explained to me how to submit requests for warranty. I had to google it up myself. I reached out to the Sr Construction manager (POC for the walk through) at least 2-3x and I noticed that he read my message but it was just ignored and I never received a response. If he wasn’t the POC, at least he could have directed me to the right person. Also, when we initially made an offer, the sales POC told me that I need to make the initial deposit in less than 48 hrs and gave me an ultimatum around 1230 on a Sunday. It should be noted that my agent didn’t put in our offer until late Friday night. I understand that there’s another customer who made an offer after I did (following day) but that is certainly not a good customer service on sales agent part. ... More

This has been a seamless process compared to other homes we previously purchased. Their staff was knowledgeable, friendly and helpful every step of the way. Happy with our new home!

Overall, the quality of this new Lennar home is at best average. First off they tell you when you have your walk-through that all the issues will be taken care of that is not so at the final walk-through we were told we have to wait for the repairs for our 90 day check up, which is absolutely not acceptable. The functionality of some of the features is not good. Why does one house need two or three sliding glass doors back to back. Also now we understand why they don’t let you into the clubhouse prior to closing escrow. Not quite the community we were looking for and expecting… The gates in the community seem to function less often than they work properly. Overall, it’s been disappointing however, we will make this house work with corrections that we will make. ... More

I had a great experience buying from this builder and I am very pleased with all the process that was very smooth and quick.

The home purchase process was straightforward and the team was helpful with the entire process. I live out of state and purchased the home for my mother to live in. We had a little bit of a hiccup in regards to the sod placement in the backyard that we're hoping to get resolved. There is no real response from the builder yet to make that right.

On site sales - Ben - consistently followed up to win the business. Lennar offers a complete package, soup to nuts, of home buying. Highly recommend.

My experience was very average

It was a good opportunity to buy house from lennar

My loan officer was great, he was their every step of the way. After the sale John reached out and checked on me. Jessy was good during the walk thru but became unresponsive after the sale was final. I did not like the fact that the house I had a contract on was still been used for site tours. No walkway in the front of the house, you must walk in the grass rain or shine to get to your front door No gutters on the house bummer. The grass was installed in the winter you have more dirt than grass present day I have all weeds. I was given a water hose for irrigation. We are in 2025, and you did not offer a smart home package ? No walking path from garage to the house, inside garage unfinished. Closing was a really bad experience; construction was going on I could not hear the attorney I have to keep asking questions as he keep repeating himself. I love the house however I fell in love the first time I walked into the model, the stairwell and the big Island take the show. Ammie the sales professional did her job by getting me interested in the house welcoming me taking me on tours connecting me with John and then she was off to the next one. I was moving from and did not have a lot of time to house hunt, Lennar was the only company that hah inventory. Anyway, this feedback will not change anything I am sure it will just go to the junk mail anyway thank you all and good luck. ... More

Well it took me 3 houses before I got the house I have now. The first house the loan officer was asking me about my Zelle saying I owed Zelle and I even got an inspection for the house that Lennar sold while I was getting all my information together. Then the second house I didn’t get because I didn’t want the high interest rate. So the third house I got because they already had all my information and we closed quickly. But I really wanted the first house. This is my first time buying a house and the salesperson didn’t give a house gift. It seemed that she want interest in making sure the customer was happy. After we closed she didn’t want to answer no questions she told me to talk with someone else. I’m very disappointed by this. I was thinking you would be more than happy once the house was sold. I wish the person had a heart. They should have different sales person and not the same person in that area. ... More

My experience has been fine no problems as of yet, but my neighbors have many many problems with no response to their issues. Also, I have not received my association information

Overall I love our new home and everyone who helped in the process was amazing. Jeff was great to work with and was very responsive to all my questions and requests to view the home. I don't like the fact that the layout for the driveway was changed a few times from what I was told it would be. I know that Jeff did all he could do to help and that it was out of his control.

I have been pleased with my Lennar home, with minor exceptions—the Refrigerator was an unfortunate choice which I tried unsuccessfully to exchange for what I wanted. I did buy a new one for $1200. The toilet paper holders were practically unusable. I replaced those for less than $100 including labor. The experience with the Mortgage company was unpleasant and I wouldn’t recommend it to anyone.

Everybody was great. Everybody was on top of the game.

Very sad and unprofessional experience

The quality of some finishing materials inside the house and equipment could be better.

All staff from various departments were friendly but there were so many involved that no one seemed to know what the other departments were doing. All staff were responsive wmexcept for one concierge Hanah who often did not respond to requests. I joked with the manager that Lennar should be paying me a salary as I had to do so much work in coordinating staff between departments. It wasn’t at all seamless or efficient

Experience in rather disappointing, but since I have bought it there's no choice. For instance, any addition or modifications can only be done by their 3rd party contractors or warranty is voided. When contacted 3rd party for addition, they are charging 3 to 4 times higher.

Everything is fine until after we bought we had a number of issues and the concierge and any of our contacts with Lennar with completely unresponsive. We still are not getting mail, have no access to the gym, park, pool and have had some issues with the poor installation of a few parts in our home

This is my fourth Lennar home. This experience was easier than the last but still a bit difficult. Rushing to have people close is not a good experience. Workmanship is so so. You get what you pay for.

Great team, great company

Our new home is wonderful! Well built, spacious and pretty! Our sales lady Laura O'Rourke was so helpful and super responsive to all of our questions.

Home Buying Experience Review Our home buying experience was a mix of positives and frustrations. On the positive side, the lenders were excellent—responsive, professional, and helpful throughout the process. Customer service was also great, addressing our questions and concerns promptly. However, the workmanship and attention to detail in the home itself left much to be desired. We’ve noticed several quality issues that should have been caught before closing. From minor cosmetic flaws to more concerning construction oversights, it’s clear that quality control was not a priority. While we’re happy with the overall buying process, the lack of attention to detail in the home’s construction has been disappointing. We’d recommend the company for its customer service and lending process but advise future buyers to be extra thorough in their inspections. ... More