Lennar Reviews

The Lennar team helps you satisfy your need and always makes ways for it to to be easy and helping.

We had a fantastic experience with Lennar! Our home was delivered on time, in excellent condition, and the entire process was smooth from start to finish. Since moving in, we’ve had a few minor issues, such as sprinkler adjustments and breaker replacements, but Lennar’s team has been incredibly responsive, with each request taken care of within a day. We truly couldn’t be happier with our home and the support we’ve received from Lennar. If you're considering a Lennar home, we highly recommend them for their quality, efficiency, and great customer service!

Good and excellent work keep it up

I've bought a lot of new tract homes and this has been the worst experience.

Good service and material is good

Horrible finish work, drywall, paint, carpentry. They really cheap out on the finishes...no towel bars, no mirror in the powder room. Have had 2 warranty claims already for electrical outlets not working.

I have been impressed with LENNAR since they were a competitor of my employer. My LENNAR home is by far the finest new home construction that I've had the pleasure of inspecting. LENNARs sub contractors are some of the finest & their pride shows in their work & their job sites. I have several visitors who have been equally impressed as I have with my LENNAR home. Please feel free to share my LENNAR experience as needed & I'm a very happy customer who recommends a LENNAR home to a future neighbor of my LENNAR community.

Very nice when you expressed interest in a home. After offer accepted, customer service disappears all through the close of the home. No one returns phone calls. Over promise under deliver. Sales person answers her phone when either at the gym or cleaning home and cannot assist. Did not receive gate remotes until eighth day after close. Would not and will not refer Lennar Homes to anyone.

Nice home and reasonable price, friendly sales rep and professional team backing with transaction.

Ana and her team were spectacular! They walked us through each step in the purchase of our home. We felt very supported and informed throughout the process.

House wasn’t ready for the walkthrough. Quality of the workmanship was not what I expected out of Lennar and with the price of the home. With a lot of community things got resolved. After the closing the whole process of getting house keys, mailbox keys, gate pass and getting everything changed into our names and learning all the process and multiple sites has been stressful. I feel things could be streamlined so the whole process is not so stressful with closing and moving.

We couldn’t be happier with our experience! From the beginning, their team was professional, communicative, and truly committed to quality craftsmanship. The entire process—from selecting our floor plan to the final walkthrough—was smooth. The attention to detail in our home is impressive, and the quality of materials and finishes exceeded our expectations. Any questions or concerns we had were addressed promptly, making the home-buying experience stress-free. We love our new home and highly recommend Lennar to anyone looking for a beautifully built, high-quality home. Thank you for making our dream home a reality! ... More

Overall process was relatively simple, with all of it being conducted through their online applications. The part of the process that ultimately left a bad taste was after closing. The house was not cleaned as our representative Bert had assured me. The bathrooms (especially showers) were filthy, the floor in the hallways were muddy, baseboards dirty, etc. After multiple messages, the construction manager finally arranged for a cleaner to come, who by the looks of it only swept the floor. My family and I ultimately were responsible for the cleaning after closing since my messages to Bert and emails to other members of the team went unanswered. Last but not least, there was an issue with the sewer clean-out being flush with the ground, as it should be at a minimum of 4 inches above the ground (every other house on the street follows this). Our representative Bert along with our construction manager Cesar assured me before closing that that issue would get taken care off when the sod was installed, and as I expected, it did not. Ultimately my fault for taking them at their word and signing. That’s my advice for any future owner. ... More

My experiences were horrible when it came to get items that were falling apart repaired. It has been an inconvenience with the scheduling to get things fixed. Not available on the weekends and in order to get things repaired you must take a half of day off losing income for the issues that came with a new build

We love Webbs Reserve. Closing did not go smoothly and the lack of communication from Lennar was disappointing. They have been responsive to requests for service since we closed. Make sure to go through the fine details of the contract to look for additional “hidden” charges.

Overall, my wife and I love our new home. But buyer beware, the sheetrock, painting and trim work sucks. Never realized we had to get our own garage door opener. Was told garage was paint ready, it's not. it's primer ready at best. Between giving first and second deposit, garage floor developed cracks. Was told it was within Lennar's tolerances, lol. It's not within mine. Lennar did put down an epoxy floor when I was ready to walk away from the deal. We were told the pool would be ready in April, not looking like it at this point. It was a total joy working with Chris J in the Lennar mortgage Dept. The worst was the home quality Dept. Instead of Lennar doing a quality walk through, we had to. The process is to put a small piece of tape on each issue, it took over a roll and a half. There are still many issues that shouldn't be. As much as we would buy another Lennar home, we feel that Lennar could do a better job. ... More

From start to finish the process was great. Easy to follow directions and knowledgeable people. So much better than some of the other experiences we have had.

It was really a seamless experience that we experienced with Lennar while we purchased our investment home. Price was also reasonable.

Lights blinkers, washers not working, and no water coming out of kitchen faucet.

I purchased a home Lennar. They did not pressure wash my driveway. They didn’t clean my yard after I purchased it. I had to ask them twice. The “free grass” I got is actually making me pay extra to get treated and my landscaper just told me I need to get all new grass. The HOA is asking me to get my yard treated

It was pretty straightforward and they had good incentives.

Lennar was a great home for my investment purchase

The purchase process was more difficult than expected. Had to make numerous requests because the electronic system was challenging. Identified numerous blue and green tape items and some were missed or not repaired. QA/QC Program is in need of revamping or people really need to administer it. Upon closing keys did not open my doors. Dishwasher was not installed correctly. They are working to address these things now.

Thanks, our tenants are happy with the home.

I have a “swale” in my backyard that remains constantly wet, regardless of dry weather. Despite multiple dry days, the area never dries out. When I walked outside, I found not only standing water but also frogs and mosquitoes breeding in what has essentially become a stagnant puddle. I was assured by the builder and the seller that it was nothing to worry about but the issue has become worse and no one seems to want to help resolve the issue.