Lennar Reviews

Definitely stay on their behind if you want things done...

Last day of my possession date, I was informed to paid a debt that was affecting the closing . They moved the posseisi date and I paid fees / extra cost of moving over the dates. Sad, before it seems no one was worry about me, just trying to sell the place .

Lennar’s staff are exceptional. Unfortunately, they are dealing with too many workmanship issues that are not corrected by the trades at final inspection. It is evident that the CM, quality control and sales force have learned to accept a “production” standard that for most buyers is totally unacceptable to a buyer. Buyers expect quality workmanship when purchasing a home. Many defects have been corrected but more have materialized since occupancy. We are certain Lennar will fix the defects but it is disheartening to have to chase problems down.

When I 1st started looking for homes in Feb '24 the 1st 2 sales rep's could not answer any of my question about Prosperity Lakes. Then when I asked other sales rep's in the office "you need to ask you sales agent". I was on my way out to go home when I meet Kevin in the driveway. I asked him if he could help me and answer some questions. He was Fantastic and answered all my questions that the other did not know or would not answer. Then the following week we went to see him with more questions, he was no longer working in Prosperity Lakes - transferred out. I took a chance and asked the sale that told Kevin was no longer there to help us. Her name was Kimberly V and she was willing to help us with getting a house for us. She is why we are here in Prosperity Lake today. She is "FANTASTIC" in her job; knows all the answers to your questions; great follow up on a weekly bases or if something new opens up and great personally. Thanks to her working with us for 11 months we were able to obtain this new home that we are in now. We are so happy with Kimberly V that we recommend her to anyone looking for a home in Prosperity Lakes you with not be sorry. All the other sales rep's should learn from her play book in kindness; courtesy and follow up. ... More

Starting from sales manager to warranty services worst experience

I was unable to close on the home I originally had built due to the home not being completed on time and several building issues including but not limited to water damage in every room and a large crack in the foundation that extended across the garage floor. I had to closed on a different home which I am now finding issues with.

I found both the sales process and follow up to be second to none. Great staff and very service oriented people.

They are outstanding builders, but they need to correct some issues, insulation on the walls

Very beautiful house. Good customer service and quick response for all your questions

D. was great to work with, communicated very well and responsive. We closed over the Christmas/New Year holiday period. Due to the holidays and staff on vacation, closing was difficult. Avoid selling or purchasing a home during this time window. Our agent worked hard for us and need to pass on a thank you!

I would definitely suggest looking a the home prior to purchase, that ble tape walk thru is a MUST DO.Make sure you get it in writing that house will be CLEANED prior to move in. Make sure that you get it in writing that AFTER they place sod in your yard, they will come back and clean the dirt/mud mess off your sidewalk and driveway. There were just things that were left unexplained, and still aren't clear. This is a HOA neighborhood, so you'd expect to not have solicitors, however, for the first 15 to 20 days after closing, you will be bombarded with AT&T, security system, vacuum cleaner sales, water softener, solar panel, etc sales people. Walk right past the NO SOLICITORS SIGN, don't wanna talk I'm not interested as an answer. I was so aggervated trying to unpack and move it from the solicitors. Just do ypur homework, be picky, make them have follow-up, because if you let 1 thing slide they definitely know you are giving in too easy. ... More

I didn't realize how bad this really was but the concrete work and trim work I have seen in this house is some of the worse I have seen. Holes in the concrete were sloppily patched. There is sloppy touch caulk all over the base boards. I think it also would have been beneficial to offer at least blinds. A new house without any privacy until you get the time to install them is really annoying. This would have been a minor addition for a builder as big as Lennar.

Great experience. We also used Lennar Mortgage and Rebecca was fantastic! Some very minor things at inspection before closing but the whole team was responsive, professional, and really took care of us and still do during the warranty phase. Dakota the construction manager is amazing and always helpful. Brandon in the warranty department is all over it. Sure I’m leaving someone out but the whole team made it a pleasurable experience. I would use Lennar again in a heart beat! Love my home!

It was one of the easiest home buying experiences. I have owned multiple homes and this was so easy! It went great! Everyone we dealt with was great!

No honesty about the process, constantly giving incorrect information, a lot issues with the house. It was a nightmare of experience.

We own a Lennar home in Las Vegas that is well built, with quality materials and great attention to detail. We have been so sad to see that what we expected here was not what we got. It appears that the company saved a few bucks on the bathtub, the carpet, the trim and countless details. I spent a lot of money to have the garage textured and painted... something I expected from Lennar since my Vegas house had that. We love the porcelain tub at our house there and hate the cheap fiberglass one we got here with structural cracks in it. The fit and finish is so cheap we will have to be replacing many items soon. When half of our electricity went out, including our refrigerator, on a Friday night, we were unable to reach anyone to help. Our "customer service" rep keeps his voicemail full so that I was unable to even leave a message. The "emergency line" referred me to a phone number that was only monitored Monday through Friday during the day. I had to call in an outside contractor to get the solar system reset and get the power back on the next day. This will be our last Lennar purchase and we will let everyone know what a horrible experience we have had. ... More

This is the WORST house purchase I have experienced. This is a DIY loan and home purchase. There is NO personal contact - everything is done with text, email & e-docs. I was scheduled to close on Dec 9 but because the title wasn’t transferred I closed on Dec 23rd and I was not compensated for all my expenses I paid.

Great Company to work with. Everyone was very helpful with all the paperwork questions I had. They made my experience of purchasing a Home a pleasant one. Buying a Home can be very stressful buy they provided guidance and professionalism in everything they did. I'm very Happy to have chosen them with my house purchased. This is a place I can call Home. I will definitely recommend them. Thank You Lennar for a Great experience.

Too many emails. Shortcuts taken on…wiring, fans, lighting, trim/drywall. Response to our concerns had been positive. Not enough heating/ ac vents around the house…cold spots and hot spots. All personal we’ve felt with have been very helpful, sympathetic, and friendly.

I've been lied to continuously throughout the entire process and it's utterly disappointing that a company this large is this dysfunctional and dishonest.

Maybe a little bit pricey..otherwise it was a great experience!!

The sales rep was very helpful with the entire process. My only complaint with the property is the carpet was not cleaned and the cabinets are low quality so a few corners are mashed in. I am extremely disappointed that the builder decided to add fencing to the entire community except for the first few houses were purchased. What's worse is that although different lots can vary by price, soon after I committed the price of the same model dropped by $20K.

Everyone was very kind to us and quick to respond to any situation. We were all under the gun to perform in a very tight window and everyone was brilliant in how they succeeded in that environment.

We had a great experience with the Lennar team which helped us in closing the home smoothly.

I'm very satisfied bying my home with Lennar