Lennar Reviews

Mark was extremely professional and friendly and made us feel very comfortable on our final walkthrough. Every item that was either noted by Lennar and (importantly) our personal inspector, was corrected. It should be pointed out that most items were very minor, but it demonstrated Lennar’s commitment to quality workmanship.

Overall our experience has been great. We love our new townhome. Any issues we had were addressed quickly and to our satisfaction.

Overall- great experience. I would say most cookie cutter homes lack some quality control, but Lennar makes it easy to address those issues and have them resolved.

My overall home buying process was simple and smooth. John was fantastic! He no longer works with the company but he was tremendous through the whole process and making sure that I got the best deal and all of the builder incentives. The only issue is that they rushed me on inspection, they got one of their ppl to inspect for me and the patio door latch was broken so it wouldn't stay closed (they did come to fix it and stated it was put in upside down) the cabinet had a knick in it but "they wouldn't fix since it wasn't mentioned prior to closing" (their person walked through for me and failed to mention it), ... More

This was our first time buying a Lennar home. Never again

The home buying experience was very good. From our initial interactions to closing day everyone did a very good job. One area they need help with is responsiveness to issues. After close we experienced three issues. One was resolved quickly. The next was not. One appointment for a repair was a no show and they rescheduled. Still waiting on resolution. The third issue we are also still waiting for resolution. We have been requesting updates for a couple of weeks with no response. Last point, although not directly an issue with the home itself but worth mentioning is with regards to Lennar mortgage. Lennar mortgage if factored into this overall experience would have brought this rating down more. Lennar mortgage was an exhausting experience. Too many questions answered multiple times. Of all the mortgages I’ve held in the past this definitely was the most work for such a minimal amount of money. Would not recommend using them. Ever. ... More

Bad experienc low quality.

Excellent sales agent (Jenifer), good price, good construction, thorough orientation/walk-through (Miguel). Solar company is slow, asked for first PG&E bill which I sent twice, but was evidently never read. The company's agents called multiple times asking for information that are on the PG&E statement. In trying to get a mailbox key, the US Post Office refused to honor our grant deed as proof of ownership because Lennar's Title Company did not include the property address, only the parcel number. It took calls and final visits to the offices of the county Recorder who referred us to the Assessor who referred us to the Tax Collector to see who can give us proof of ownership of the new home. Each one said there was nothing they could do except the Tax Collector that can provide a property tax statement in our names in September, four months from closing date. ... More

The buying process was very smooth and all aspects were beyond satisfactory. I highly recommend Lennar.

Working with Team Lennar was an incredible experience. I want to extend my sincere thanks to Marlee, Chad, Rich, Christine, Margaret, and Kenny for their exceptional support throughout the process. Thank you all for helping me turn my dream of owning a beautiful home into a reality.

The closing team was horrible. I cannot express how stressful they all made this process. We have bought and sold many properties and this by far was one of the worst. The house itself is fine, although other similar builders were better quality and better features for the same price. We needed this location/ area, so this worked for our needs in that regard.

Sales tactics to sell a house poor. Selling for less money to neighbors giving incentives and pretending they nothing about it. The walk thru rep is very poor work ethics I have went a few emails asking got tell and no response. Check out the Facebook page of customer complaints for Lennar. Amazing.

I purchased a Lennar townhouse in Tampa, Florida as an investment property to use as a rental. Overall, I have been very pleased with the experience and have no buyer's remorse. Like any new construction home, there were a few minor items that needed attention during the final walkthrough. The stove and microwave had been used by contractors and needed to be cleaned, there was a small ceiling crack between the kitchen lights, some sticky residue on the stairs, and a cosmetic mark on one of the bedroom walls. I brought these items to Lennar's attention, and they were very responsive. Their team was professional, accommodating, and addressed every issue without hesitation. The home is what I would consider builder-grade construction, which is exactly what I expected for the price point. It offers good value, a functional layout, and should make an excellent rental property. Based on my experience, I would not hesitate to purchase another Lennar home. ... More

Our experience with Lennar has been extremely disappointing. From the moment we moved into our brand-new home, we began noticing poor workmanship and quality issues. We've since discovered a significant amount of damage that appears to have been hidden before closing, which has only added to our frustration. When we brought these concerns to our project manager, she was unhelpful, dismissive, and showed little interest in resolving the issues. As first-time homebuyers, this was a huge investment and an exciting milestone for us, but instead, the experience has been stressful and disheartening. If we had known the level of craftsmanship and customer service we would receive, we would not have gone through with purchasing a Lennar home. We are deeply disappointed and hope the company takes greater pride in the quality of its homes and the way it supports its homeowners after the sale. ... More

The entire process was delayed multiple times, virtually no communication, and it was difficult to get in contact with someone to assist with whatever issue I was having at the time.

Initially the respect from Mirna came across as disturbing and fake but I figured I was stressed about finding the perfect home. Long-story shorten is I was pressured to closed 11 May on a new construction. Move in 12 May, but b/c I didn't cancel my movers on 12 May to sit in a empty house waiting for Mike to arrange delivery of the microwave I had to buy my own 2 weeks later. On 29 June, at 11:30am sod was delivered (2nd time) to my curb. It sat in 98° temps until 30 June, 3pm before a crew came to "throw" it down. Alot of the sod is GRAYish. Through the night, neighbors stole so much that there wasn't enough to complete my lawn. Of course, all the workers will only speak Spanish, I don't speak Spanish nor do I try. The warranty control individual, Jamie no longer address anything and the condescension is ridiculous. Zero Professional Courtesy. So, now I understand what I was feeling initially and I shouldn't have ignored it. This has been the most embarrassing, stressful, depressing experience ever!! I wouldn't have my worst enemy go thru this nightmare. Every time it rains, my yard is quicksand and totally a mud pit for days after it stop. Almost 2 MONTHS without sod. Who buys a house without grass? Total embarrassment, I hate this and I should've stayed at my first home. The negative reviews are true. The ONLY person that has been respectful and professional is Jordan but there's only so much he can do. My pending case is just sitting there and Lennar do not plan on making anything about this nightmare right. They claim others have closed on these homes but I've lived on this DARK street ALONE over a month and counting. It's just not a safe environment and this house is not move in ready...Totally misleading and there's nothing I can do about it but stay Prayed up. ... More

Washing machine leaked and ruined floor boards within the first month Took 45 days to get trash cans Lennar warranty website is always down Community manager does not respond

The home buying process was fast and easy.

I could have bought multiple units for cash ~ but was encouraging my 22yr old son to finance in order to build credit. * Lennar mortgage asked for the same docs multiple times in different formats. * Required FULL HOA CCNR’s on all homes. * Required FULL insurance policies on all homes. * Required proof of Sales on homes sold years & years ago. *Numerous bizarre requests that didn’t apply to the current buy.

Hello very nice community each access to the freeway and grocery store. Beautiful and fantastic home had the best air conditioning ever the appliances are very nice good quality appliances it's just nice to be home !!!

Not the place to do investment property, they are very ill prepared for this type of business. It should never take as long as it took us and closing took an entire day.

This is my second property from Lennar build after I purchased one from Lennar Northlake. Price I paid for this house is 60000 higher. The quality of everything I see at Arbor Ranch is of low quality. Following items are missing as per my expectation...Ring doorbells, Schalge Wifi keypad lock, LIftmaster garage door, GE applicances, Carrier/Lennox HVAC, Leviton electrical switches for entire house. These low quality items are given in the Arbor Ranch property...No doorbell, No keypad lock, Low quality Genie garage opener with no insulation to the door, VillaTherm HVAC, Frigidaire appliances, Non Branded electrical switches, No idea what kind of low quality electrical wires installed inside. ... More

I have water on floor at my back door. The roof is not venting the heat! It needs a fix. Insulation is over the eaves covering the vents! The lower vent on the roof is 3feet lower than the top most vent making it useless! It needs to get a fix! Higher than normal cooling bills is going to drown me in debt!!!

The house itself is beautiful but be ready for there to be paint and mess everywhere! They say they’ll clean it but dont! The team is a mix, some were amazing, others literally didn’t care. I can only say the best things about Nico who showed us the homes. They put an oven with a KNOWN recall in the house! Still waiting for them to get that fixed. Our neighbors have had the same issues one even getting carbon monoxide poisoning! The dishwasher doesn’t even open all the way. I wish they’d just replace them but right now we are in the loop of them ordering parts..

I am incredibly disappointed with the lack of communication and accountability from Lennar regarding my new home purchase. Prior to closing, I explicitly informed the home buying concierge four times in writing, and several more times over the phone, that I would not be moving into the home for a set couple of weeks. Despite this clear timeline, they went ahead and installed the yard sod anyway. Because the house was vacant during that window, the sod obviously suffered. I tried to submit a warranty claim to have this corrected, as the timing was entirely due to Lennar's negligence, but the claim was instantly denied. To make matters worse, the construction crew left a massive pile of building materials inside my garage, specifically two huge walls of house siding. When I brought this up, I was basically told that it’s my problem now. I don’t own a truck, and I have no way to haul away massive pieces of construction debris that their contractors failed to clean up. Lennar is quick to take your money, but the moment you need them to fix a mistake caused by their own poor communication, they completely wipe their hands of it. Absolutely unacceptable customer care. ... More