Lennar Reviews

Lennar was by far the best experience as a first time buyer. Always on time and willing to answer any questions. Having a realtor Adrianna to guide me to them was amazing. I 100 percent would recommend to anyone

Overall good experience. Valerie McCarney was excellent and responded quickly to any questions. Not happy with propane heating costs and would prefer natural gas. Some carpentry and painting was sloppy but is scheduled to be corrected.

Made me feel very confident and comfortable and no stress.

During the final walk through we were disappointed as many of the issues we addressed in previous walk through had not been addressed and this was our day to sign for the house to get the keys. We were scheduled for the final walk through at 0900 hours. The superintendent was told it was at noon and was thrown off by our arrival. Not his fault. There was a lack of communication with him by Lennar. We were disappointed as repairs were still in progress while the cleaners arrived. We did not like that parts of the house were poor and shoddy work. And were told we had signed a contract. We had scheduled moving the following day and were rushed to sign for the house. Obviously work was still being done after the cleaners left so the house was dirty upon taking possession. The feeling after closing was “we got your money now we don’t need to talk to you”. Josh the superintendent I believe came back later and installed blinds at the front door that were forgotten by the builder. He was great. Buying a new house should be exciting and seamless. This was far from that. We love our house but wouldn’t think about going through any contracts or signing before the build was satisfactory again. The carrot dangling of a lower interest rate and the expiration of the deal to get us to sign was a complete turn off. ... More

This was probably their easiest sale they had and even though i was very flexible with their demands it was not the same way from them. They moved my closing date without telling me juat days prior when they knew I had my airlines tickes purchased. They promised house will come with fans and it did not. Very disappointed about their service and how unflexible they were. Thwy sold a house so it is all what matters to them!!

the customer service folks are great

Great experience with Adrianne, our sales consultant. To this day, it is so special to see her in the community. She has stayed friendly with us and has graciously introduced us to our neighbors. We had some difficulties with construction following up on items. We were rushed to close on December 31 with several outstanding items; particularly landscaping agreements between Lennar and the HOA. The agreement was for the builder to clean up the "buffer" area between the lot line and the golf course. This took lots of phone calls and follow up from folks that are not part of your construction team. The area was mowed, but the agreed upon installation of pine straw has not been completed as of today. I also was not impressed with the quality of the build. You can tell people were rushed to do their jobs as painting was sloppy. There was a safety hazard with the glass shower that we had to have fixed. The support for the glass was being held by a drywall anchor, and fell out of ceiling pretty easily when the glass was removed. Some other small things that were not considered are; no light in the guest bathroom shower, the master closet door should have been placed to open on the opposite side to provide more working space and no vanity lights in the bathroom are just some of this issues we have uncovered. The appliances are cheap and will most likely have to be replaced in the near future, specifically the dishwasher and washer/dryer. Overall, we are somewhat pleased. I wish we could have been more involved in the build and had an opportunity to pick different levels of finishes. ... More

Great Buying Experience with Lennar

I recently purchased a home from Lennar Development, and I couldn’t be happier with my experience. From start to finish, the process was smooth and professional. The quality of craftsmanship in my new home is outstanding, and the attention to detail truly exceeded my expectations. The team was responsive, knowledgeable, and always willing to answer any questions I had along the way. They made the home-buying process stress-free and enjoyable. I highly recommend Lennar to anyone looking for a well-built home and excellent customer service.

The Realtor in this buy don’t work for me.

The experience was horrible. I found folks at Lennar to be unethical, rude, and somewhat hostile.

House is built cheap-I had to epoxy garage floor because lennar won’t fix it-that cost ME $2500-and the air conditioner-heater is not proper size for this size house-it’s not big enough- and that was documented by house inspector!floor tiles have lots of chips etc.etc

The experience was not pleasant it was a lot of balls drop during the process a lot of back and forth a lot of being lied to. A lot of unnecessary spending and a lot of unanswered questions or just being ignored. Communication was terrible. Would never buy from them again

The house was not cleaned when we got the keys, stains and paint on the floor, tubs, toilets and countertops, the first costumer care representative was slow to respond to our texts if we were responded to at all.

The AC was not working when we moved in. We did not get internet services for one month from the day we signed. There is a septic truck outside the house every second day. I am not sure if this home is connected to the city sewerage system . Other minor issues need not be mentioned.

So far we love our new house, we have no complaints and for the few extremely minor nit picking issues we have had, Lennar has been immediately responsive. If I were buying another home in the future, Lennar would be at the top of my list.

Warranty service team is very bad with my experience

We love our floor plan. Many items are low quality. Appliances, cabinets. The inability to make any changes is frustrating. Love the neighborhood design Lennar has done.

We were looking to become homeowners and did some research around the area. Once we stopped in and spoke to Adam at the Savannah lakes office we realized that Lennar was a step ahead of the local competition. We started a journey with Lennar that has brought us to the home of our dreams. Thanks to the Lennar team for the great experience.

Issues with A/C and people digging in our front lawn to connect power to the electrical box in our backyard with no explanation. They also used a ladder to enter our backyard with no permission nd left a pile of dirt in front of our house for a week. Our lawn was dug in so we’re not sure if they’ll fix the lawn damage.

The workers who put the homes together she be more careful with working on homes

My consultant was amazing and she did an excellent job! My loan officer was also very helpful, it was nice to have everything done under Lennar from loan applications to closing, it was a very smooth process.

Unorganized, inconsistent communication, customer journey from point A to point Z. Lennar said they experienced many “glitches” when it came to our poor customer experience…Our realtor saved this deal and it is the only reason we closed on this home.

Thought we would give Lennar a second chance. Only good thing about it was our salesman Cody. We received the home on time but it was filthy. We complained on walk thru but nothing changed. We cleaned it ourselves. Workmanship is below par as well as quality of cabinets, appliances. Disappointing.

This is my first home and I chose Lennar, but I will NEVER choose them again. My home buying experience was extremely poor from beginning to end. I started out by getting a realtor, and I would suggest a realtor for anyone, completed the paperwork portion and we went home shopping. I knew where I wanted to live so we went straight to Spring Grove. The Lennar representative,George, I first encountered seemed eager to help, but I quickly found out that he was not the rep for me; overbooking himself hours at a time and being really obtrusive. After several times of being late my realtor and I decided to find another Lennar rep, Orin. At first Orin was responsive and attentive, but that quickly dwindled after I signed the papers for a house. He stopped answering emails, text messages etc. Then came my walk thrus, my first walk thru I found a lot of imperfections, but that’s to be expected. Chris stated everything would be fixed and the home would be cleaned by my “welcome” walk thru so I said, “okay.” My “welcome” walk thru came, the house was not cleaned and there was still blue tape in lots of places. I can say that the construction manager, Kyle, was the only great part of this experience. He was extremely helpful, when he didn’t have to be, and I greatly appreciate that. Closing day came, the house was still not cleaned or up to par, but Kyle, construction manager, came in to do what he could and re-sent the cleaning crew. When the cleaning person, not crew, came she had only a towel. What is she supposed to do with no cleaning supplies?! Moving on, I opened utilities in my name as you are supposed to do. Quickly after that I got my security system in place and received my first two utility bills. I realized instantly that the construction crews were stealing my water after watching them do so on my cameras. I filed a complaint, which is not easy to do thru Lennar, and finally someone called me back. I was informed by Chris that Lennar does not reimburse. This I found interesting because I am having to pay for water that was NOT consumed by me being that I didn’t move in until December 23rd. Clearly Lennar does not take responsibility for their crews or third party crews. I am infuriated by this and don’t find this to be fair at all! So when asked how my experience was and would I refer someone to Lennar…. Never again! ... More