Lennar Reviews

Overall a good experience though out the process. The Quality of the home is good and we're very happy with the area and the results

Lennar Homes is a typical large volume driven home builder. Cuts corners to keep cost down for them. Paint quality is horrible. Watered down paint is barely on the walls. Adding floodlights in front and back is great, but for $15 more per light they could have added motion sensors. Floors are uneven, baseboards are all over the place and not straight at all. Hardware on kitchen cabinets installed wrong. Fireplace is nice, but a blower to push the hot air out would have been a nice touch at a very low cost. Overall the home is nice but they just cut so many corners that had they put a little extra cost and thought into the home it would definitely have a greater value and appeal. They do have some nice touches and this is definitely an upgrade to other large volume builders, but they could really separate themselves from that large volume builders pack if they just spent a little extra thought, time, and money. And they are little fixes and adds that make a world of difference. ... More

We chose Lennar due to the quality of their building products and value for the price paid. They had better flooring, baseboards, cabinetry, etc. The best part was the warranty division after the sale. We found about 10 imperfections that were missed during the walk-throughs. They have a website where you upload descriptions and pictures. Scott from the warranty division was very prompt, courteous and professional. He called or texted me many times during the process and made sure the repairs were made on schedule and to my satisfaction. I highly recommend Lennar due to their commitment to high standards for the home building and buying process. ... More

The entire Lennar team were great during the buying process and were very responsive to questions or concerns we had. Highly recommend Lennar and the Shannon Woods team!

Was not happy communication was kind of poor only thing that I recommend is really talking to the consumer and when you promise to do something or when you do a walk-through, make sure everything gets done before you sign anything went through a motorhome figured my kitchen cabinets were going to look like that and I end up Getting into my house. It was not what I wanted. And I moved into my house. I thought they will have the construction control next to me, but there’s two by fours laying out with nails on my grass nails all over the place trash the grass got lifted out about three times already they keep running the machines over everything Someone end up using the bathroom right in front of our house right where we leave the door it was so poor and unacceptable just really upset at my first time ever buying a house experience with Lennar. I will not recommend anyone to buy homes for Lennar ... More

Response to new home 2nd walk through have never been corrected. Sliding door handle is very small making it hard to open from outside. Painters did not pay attention to finishing doors they are peeling and paint has stuck to frame.

Would do it again. Only negative was some title insurance expenses.

Buying the house so good everyone at Lennar was helpful and professional. Once moved in get anyone to simply finish the repairs that were agreed upon on the walk thru has take multiple attempts. Many miss appointments no call backs no reschedules. Very disappointing and frustrating. I guess getting the house funded and closed was the most important part of the process for Lennar not customer service and support.

No patio, garage doesn’t smooth it with joint compound . Yard s a lot of water aeration .

We have looked at Lennar for over 5 years, had a new home built by a competitor 3 years ago, when Lennar built in West View Crossings, that was our ideal location, bought the last home on the north side and we are loving our new home and finally did get our forever home from Lennar! Thank you Lennar!

We love our new home. We downsized and selected a convenient ranch home. My favorite features are the fireplace and the flex room. The flex room is now our library. Lennar helped make our purchase easy and flawless. We closed quickly and without incident. Wonderful people work for Lennar and really do care about their customers. 5 stars!

Our realtor were great, people are nice but all in all when we did our blue taping we were told that we will receive a small set up on the table for us for buying the home with Lennar and never did see that so guess that’s not true. They told us they will put out nobs on our cabinets and we have been here a month and still haven’t received our nobs. Our power box keeps tripping out when we start out microwave and our stove and for it to be a ready to move in home it shouldn’t be that way. The people at the pool area that deals with the HOA are really awesome folks. Kids do love the area.

Love the home but would have loved better quality and a little personalization.

House is great as far as space & layout but the workmanship is awful. Attention to detail is very poor and many things needed fixed and still do! So many things equipped in home with no box, no instructions, and setting up items is virtually impossible with no one willing to help! Why install a ring camera when you don’t have the box, screw tool or instructions? Hurry up & purchase & goodbye is how I felt. Sales people are great but builder, PM’s & work orders are a nightmare. House wasn’t clean upon move in & just overall disappointed in the lack of anyone helping get resolution to problems.

It was a great experience. Best home buying experience we've ever had.

A pleasant experience, qualified staff and very committed to the service

We paid for a 3rd party inspection report which was sent to the construction manager to take care of prior to our closing the day of our final walkthrough half of the items weren’t taken care of and he promised he would take care of them if we signed off on the home. The biggest item that I am still upset about is our driveway which was not properly leveled prior to laying the pavers and it has dips throughout. I have copies of written communication from Chase our construction manager saying it will be taken care of both prior to our closing and after and that “the price has been approved” but here we are 3 months after our closing with no resolution. This whole experience confirms to me that our satisfaction as buyers was totally set aside just so Lennar could squeeze another home closing in at the end of November at fiscal year end. ... More

If you have a model plan in place and you decide to go with it and don’t get everything you saw at the model home that will make you upset, need to have a better communication from beginning to end and have some accountability to make it right for your customers. Some items were find after move in and we summited a work order and we was told that those issue had to be addressed before closing and now we have some damage window.

Overall the experience was good. The beginning of the process is the part we could look back on and feel frustrated/a little taken advantage of. The first time we looked at a Lennar house we knew we really liked it and were very interested. We were definitely rushed at this part of the stage by the sales rep. We shouldn’t have allowed ourselves to feel rushed by him but it was our first time buying a new home and we allowed him to make us think there was risk in not getting the house (even though it was November and things were moving quite slowly). We decided to represent ourselves to save a little money on the purchase. Although Lennar did give us a small sellers credit, it was not nearly what they would have paid to a real estate agent. This is by far the most frustrating aspect of the purchase for me. At the time of the agreement we asked for a certain amount of credit (still less than they would have paid our realtor) and we only got half of it. Later when we were no longer negotiating and I was thinking more logically, this clicked in more. I confronted the sales rep and explained that there was no reason to not give me a credit equal to the amount of an agents commission (we hadn’t closed yet by the way) and he tried to explain it away and said they refused to alter the deal. We were definitely taken advantage of in this regard, and I am sure Lennar and their sales rep had a little party over selling a house to a young family without a agent and only giving a small credit. The other parts of the process were fine. Make sure you get an independent 3rd party inspection! They found a significant issue that had to be fixed. We were pretty pushy when we had questions and needs leading up to closing and that was important and I can’t recommend enough to others, be annoying! Get what you deserve. When negotiating, don’t allow them to scare you or make you think there’s an imminent risk of losing a house you like. The market is much slower right now and you have leverage unlike 2020-2022. Push them for what you deserve in the negotiation. You can save some money by representing yourself (and I don’t think it was risky), just make sure you PUSH them for a credit FULLY EQUAL to the amount they would have paid a real estate agent. ... More

Happy with the overall experience. Very helpful sales agent and construction manager. They kept me up to date on progress and sent pictures (I moved from another state). Noah with Lennar Mortgage was fantastic and made the mortgage process simple.

Adriana and Miguel made my home buying experience a great adventure and success. I truly appreciate all of their hard work and efforts.

Sales person was great! The customer service and handling issues is quite disappointing. I'll stop there...

Houses not build good

From the friendly greeting at the sales office to the day we received our keys to our new home, we were very pleased with how available all employees were to our needs. Even when we thought a problem arose which would have setback our closing date, everyone stepped up and corrected the issue and we closed ontime!

Poor quality homes, they use the cheapest materials and perform sloppy work. They don’t own up to mistakes. They constructed the property lines wrong by 5 feet on one side and they would not take ownership of it, said that they don’t make mistakes. Well thankfully my husband called the city surveyor out who confirmed the mistake and forced Lennar to redo the lines. Another example: when we removed the tile in kitchen we found patchy concrete that wasn’t the correct type and would cause long term uneven floors because they had forgotten to put in piping for the fridge. When we confronted the construction manager again he said it wasn’t them, they wouldn’t do that. They just constantly do a rushed job and you need to overlook the whole process of building not just the final cosmetic inspection. I don’t trust them and know we will find lots more issues down the line. ... More