Lennar Reviews
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 20908 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Poor Quality
- Brian S.
- Verified HomeBuyer
- November 26, 2019
- Vero Beach, FL
I wish that I never purchased a Lennar Home
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - Not at all satisfied.
- Keerthi N.
- Verified HomeBuyer
- November 26, 2019
- Cumming, GA
Not at all satisfied. Poor workmanship
Lennar responded:
Hello Kerthi, thank you for taking the time to share your comments with us. If you would like to share more about your experience, please send us an email to corporatecustomercare@lennar.com with details of your concerns, your contact information and home address.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar bit more than they could chew when they took over Cal Atlantic
- Anonymous
- Verified HomeBuyer
- November 25, 2019
- Atlanta, GA
After moving into my first new home, I quickly learned that I should have done much more research on homebuilders before signing the initial contract. 15 of 17 of my neighbors, myself included, who all bought brand new $400k+ townhomes, have had the WORST first home buying experience with Lennar. Starting from our unreliable and gossiping builder to the terrible corporate warranty request process and service. During closing, the real estate attorney even stated that many other buyers have had similar complaints and issues with Lennar. While sharing my home despairs, I also learned of a family ...
Lennar responded:
Thank you for sharing your comments about your new home buying experience. We are sorry to hear about the issues you described and hope that you've been able to get some assistance with the issues you described. Please email us at corporatecustomercare@lennar.com with any outstanding items or additional details, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar not the way it use to be
- Michele F.
- Verified HomeBuyer
- November 25, 2019
- Vero Beach, FL
We bought 2 Lennar homes in the past. We had no real issues with them. This home in Verona Manor has been a headache for us, from broken appliances to water leakage. The response time on getting things fixed is the worst I have ever experienced. I would have love to have given Lennar a great review, but I feel that to make a company great you need to know what your workers are doing and that can hurt a reputation that Lennar held for so long.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
We’re still waiting for our 30 walk though and we moved to our home in May!
- Kristoffer S.
- Verified HomeBuyer
- November 25, 2019
- Phoenix, AZ
Lots of our concern were not address and still waiting for answer
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Subpar
- Timothy B.
- Verified HomeBuyer
- November 24, 2019
- Margate, FL
The materials used are cheap. The craftsmanship put in to the home is cheap. There’s so many peoples and the customer service line refuses to fix them. Always finding a loophole. My first review was denied. Concrete is crumbling. Grout is crumbling. The home is 6 months old.
Lennar responded:
Hi Timothy, thank you for sharing your experience. We apologize for the issues you have faced with your home over the past 6 months. If you could please send us additional details for your home to corporatecustomercare@lennar.com, we will follow up for you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Bad
- Maria M.
- Verified HomeBuyer
- November 22, 2019
- Orlando, FL
Terrible. Never buy again with you
Lennar responded:
Hi Maria, we would like the opportunity to follow up on your experience. Please send us a message at corporatecustomercare@lennar.com with more details, thank you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - Until today I am trying to change the door of the house entrance
- Alexandra M.
- Verified HomeBuyer
- November 21, 2019
- Saint Cloud, FL
Until today I am trying to change the door of the house entrance because it is a shame and nobody is responsible and I never really through that I would have such a bad experience for different reasons at home
Lennar responded:
Hi Alexandra, we appreciate you taking time to leave a review of your experience. Could you please send us a note at corporatecustomercare@lennar.com, so we can follow up on the issue with your door? - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
The design of the house is beautiful
- Cesidio T.
- Verified HomeBuyer
- November 21, 2019
- Orlando, FL
The house has many problems and of which many have not been solved most of the problems are minor
Lennar responded:
Hi Cesidio, thank you for taking time to share a review. I apologize for the issues you have faced with getting items resolved. Please email any outstanding items to us at corporatecustomercare@lennar.com, so we can follow up for you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 1
Lennar - 5 different managers.
- Bruce P.
- Verified HomeBuyer
- November 21, 2019
- Harmony, FL
5 different managers..100 calls before response...then weeks before something is complete
Lennar responded:
Hi Bruce, thank you for sharing your comments. We are sorry to hear about the issues with your service team. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items and we will follow up with the management team. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
The worst experience I had in my life.
- Jose R.
- Verified HomeBuyer
- November 21, 2019
- Kissimmee, FL
I bought to houses with Lennar I still got damage in both.the do not fixed and managers and employees treat people like garbage.
Lennar responded:
Hi Jose, thank you for taking time to share your experience. I apologize for the issues you have faced regarding your homes and personnel. Please email us at corporatecustomercare@lennar.com, so we can follow up with the management team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
A lot of issues for a new house
- Kenneth J.
- Verified HomeBuyer
- November 21, 2019
- Haslet, TX
I chose a house that was already built. They never did anything I asked on the final walk. After I moved in, I had a lot of issues. They had to replace the vinyl flooring in the house. That was a nightmare experience. I fence is falling apart after only 5 months. I have to have the structure evaluated for a possible foundation issue. I wish they would just take the house back.
Lennar responded:
Hi Kenneth, we are sorry to hear about the issues with your home. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 1
Broken pipe
- Mehmet E.
- Verified HomeBuyer
- November 19, 2019
- Austin, TX
I had a terrible warranty request experience with Lennar Homes
Lennar responded:
Hi Mehmet, thank you for taking time to share your experience. I would like to apologize for the issues you have experienced with warranty requests. Please email any outstanding issues to corporatecustomercare@lennar.com and we will follow up for you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
New home
- Anonymous
- Verified HomeBuyer
- November 17, 2019
- Charlotte, NC
Definitely did not do quality work. Fir as much as I paid I could have chosen a better builder.
Lennar responded:
Thank you for sharing this feedback about your new home. Please email us the details regarding your experience to corporatecustomercare@lennar.com, so we can follow up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
Would not recommend to anyone
- Brian H.
- Verified HomeBuyer
- October 25, 2019
- New Braunfels, TX
LENNAR has no oversight or process to follow up on issues after the sale. Had 30 day walkthrough to see what need to be addressed haven’t been back since. That was 4 months ago. Wish they had a negative star all categories would receive a negative rating workmanship was poor at best. But they don’t care not there house just a paycheck for the workers.
Lennar responded:
Hi Brian, thank you for taking the time to share your comments. We are sorry to hear about the difficulties you've had. If you could please share any outstanding items with us at corporatecustomercare@lennar.com, we will review and follow up for you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Poor craftsmanship!!!!!!
- Raul O.
- Verified HomeBuyer
- October 10, 2019
- Homestead, FL
the worse in getting warranty repairs completed. This is the first and last time I buy a Lennar home
Lennar responded:
Hi Raul, thank you for your feedback. We are sorry to hear about your difficulty in having warranty repairs completed. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
BEYOND HORRIBLE DO NOT BUY FROM THE BUILDER
- Anonymous
- Verified HomeBuyer
- October 04, 2019
- Federal Way, WA
VERY POOR COMMUNICATION WITH ON SITE SELLING STAFF. HAVE NOW BEEN INFORMED IT IS MY RESPONSIBILITY TO MAINTAIN THE GRASS ON THE PARKING AREA ON THE STREET NEXT TO MY HOME. NEVER TOLD THIS BY LENNAR. NO WATER SOURCE NEAR THE AREA IF I HAD BEEN TOLD THIS I WOULD HAVE NEVER BUILT ON THIS LOT. NOW I AM GETTING FINED AS THE GRASS IN DYING.
Lennar responded:
Thank you for your feedback about the communication related to your new home purchase. We are sorry to hear about this matter. Please email us at corporatecustomercare@lennar.com if you have any items you would like us to review for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Reprehensible
- Walter S.
- Verified HomeBuyer
- October 03, 2019
- Henderson, NV
Too much to write .
Lennar responded:
Hi Walter, thank you for your comments. We are sorry that you are not happy with your experience. Please email us at corporatecustomercare@lennar.com if you have any items you would like us to review for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Still waiting for repairs
- Elizabeth C.
- Verified HomeBuyer
- October 03, 2019
- Sparks, NV
I have filled out 2 customer care complaints with lists of things that still need to be fixed over the last 2 weeks. I have received no calls or emails regarding the lists. Everytime I fill out a form I get an email stating someone will be in contact within 48hrs, yet I received nothing.
Lennar responded:
Hi Elizabeth, thank you for sharing these comments about your experience. We are very sorry to hear about the difficulties you described in having items addressed. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Regret purchasing my first home with Lennar.
- Anonymous
- Verified HomeBuyer
- October 02, 2019
- Riverview, FL
It all starts with lies. First, they sent you emails stating you need to change all utilities before the closing date only to allow you to be responsible for all the water and electricity used to finish the home. Then, you are faced with a high bill to congratulate you on your new home. Many minor issues you begin to see in the home that you didnot grasp during the 20 minute walk thru. All good and beautiful till you add a service to your home and then they claim you violated your warranty and they scratch it off the list as if you screwed yourself and they were waiting for you to fall. They ...
Lennar responded:
Thank you for sharing these comments about your experience. We are sorry to hear about the difficulties you described. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar is the worst.
- Brian J.
- Verified HomeBuyer
- October 01, 2019
- Charleston, SC
Wow?! Can’t even leave a bad review.... I’ve tried multiple times. They don’t want to hear anything that may be negative. I guess that’s how you get voted number 1.... delete and discard any bad press. Do Not Buy from Lennar!!!!
Lennar responded:
Hi Brian, thank you for sharing your feedback. We are sorry to hear about the experience you have had. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Disappointed
- Anonymous
- Verified HomeBuyer
- October 01, 2019
- Orlando, FL
I had such high hopes when I put my downpayment on my new townhome. I loved the idea of something that was all mine and that no one had ever lived in before. Additionally, the fact that my home would be a smart home and Lennar's promise that Everything Is Included made it that much more exciting. Sadly, the reality was far from the dream. I'm typing this 5 months after moving into my home and I still have a laundry list of items that need to be addressed from my punch list. I've spoken to countless people with hopes of getting things done, and yet all that tends to happen is that trades ...
Lennar responded:
Thank you for your feedback about your experience. We are so sorry to hear about the issues you've had with your new home. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Poor craftsmanship
- Amy G.
- Verified HomeBuyer
- October 01, 2019
- Riverview, FL
This isn't my first home with Lennar and I was very happy with my previous purchase but not so happy with my recent purchase. The home has had numerous problems including roof leak. I'm very unhappy and filled with buyer remorse. This will be my last Lennar home.
Lennar responded:
Hi Amy, thank you for your feedback about your new home purchase. We are sorry to hear that this purchase did not measure up to your previous experience with Lennar. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 3
Lennar - They don't contact us.
- Luis A.
- Verified HomeBuyer
- October 01, 2019
- Saint Cloud, FL
They don't contact us.
Lennar responded:
Hi Luis, thank you for comments. Please email us at corporatecustomercare@lennar.com with any outstanding items or questions you have, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Very poor service
- Anonymous
- Verified HomeBuyer
- October 01, 2019
- Morrisville, NC
They won't listen. They don't have any respect for customer.
Lennar responded:
Thank you for your comments about your purchase. We are sorry to hear about the issues you've had. Please email us at corporatecustomercare@lennar.com with your concerns, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 2
Responsiveness 1
Narrow Reviews by Area
- Allentown-Bethlehem, PA (10)
- Anniston, AL (12)
- Athens, GA - Coming soon!
- Atlanta, GA (378)
- Austin, TX (288)
- Bakersfield, CA (74)
- Baltimore, MD (162)
- Birmingham, AL - Coming soon!
- Boise, ID (88)
- Boulder-Longmont, CO (43)
- Brazoria, TX (17)
- Bremerton, WA (54)
- Broward County-Ft. Lauderdale, FL (45)
- Bryan-College Station, TX (10)
- Central Oregon, OR (15)
- Charleston, SC (545)
- Charlotte, NC (645)
- Chattanooga, TN - Coming soon!
- Chicago, IL (389)
- Clarksville, TN - Coming soon!
- Colorado Springs, CO - Coming soon!
- Columbia, SC (47)
- Corpus Christi, TX (55)
- Corvallis, OR (20)
- Dallas, TX (866)
- Daytona Beach, FL (50)
- Decatur, AL - Coming soon!
- Denver, CO (613)
- Destin-Fort Walton Beach, FL - Coming soon!
- Dover, DE (62)
- Eastern Shore, MD - Coming soon!
- Eugene-Springfield, OR - Coming soon!
- Fort Collins-Loveland, CO (44)
- Fort Myers, FL (406)
- Fort Worth, TX (273)
- Fresno, CA (233)
- Gainesville, FL (11)
- Gary, IN (129)
- Greensboro-Winston-Salem-High Point, NC (27)
- Greenville-Spartanburg, SC (165)
- Harrisonburg, VA - Coming soon!
- Hickory, NC (42)
- Hilton Head, SC (25)
- Houston, TX (1011)
- Huntsville, AL (136)
- Indian River County, FL (19)
- Indianapolis, IN (713)
- Jacksonville, NC - Coming soon!
- Jacksonville-St. Augustine, FL (212)
- Kansas City, KS - Coming soon!
- Killeen, TX - Coming soon!
- Lakeland-Winter Haven, FL (380)
- Las Vegas, NV (826)
- Los Angeles, CA (158)
- Macon, GA (11)
- Madison, WI (13)
- Martin-St. Lucie-Okeechobee Counties, FL (115)
- Melbourne, FL (51)
- Merced, CA (17)
- Mercer County, NJ (28)
- Miami-Dade County, FL (153)
- Middlesex County, NJ (79)
- Minneapolis-St. Paul, MN (580)
- Mobile, AL (79)
- Modesto, CA - Coming soon!
- Monmouth County, NJ (28)
- Montgomery, AL - Coming soon!
- Morris County, NJ (52)
- Myrtle Beach, SC (463)
- Naples, FL (246)
- Nashville, TN (227)
- Norfolk-Newport News, VA (54)
- Oakland-Alameda, CA (28)
- Ocala, FL (141)
- Ocean City, MD - Coming soon!
- Ocean County, NJ (112)
- Oklahoma City, OK (15)
- Olympia, WA (22)
- Orange County, CA (191)
- Orlando, FL (689)
- Palm Beach County, FL (74)
- Panama City, FL - Coming soon!
- Passaic County, NJ - Coming soon!
- Pensacola, FL (62)
- Philadelphia, PA (164)
- Phoenix-Mesa, AZ (384)
- Portland-Vancouver, OR (281)
- Provo-Orem, UT (102)
- Punta Gorda, FL (575)
- Raleigh-Durham-Chapel Hill, NC (719)
- Reno, NV (217)
- Richmond-Petersburg, VA (17)
- Riverside-San Bernardino, CA (622)
- Rochester, MN - Coming soon!
- Sacramento, CA (235)
- Salem, OR (42)
- Salt Lake City-Ogden, UT (67)
- San Antonio, TX (1110)
- San Diego, CA (300)
- San Francisco, CA - Coming soon!
- San Jose, CA - Coming soon!
- Sarasota-Bradenton, FL (497)
- Savannah, GA (30)
- Seattle-Bellevue, WA (133)
- Sherman-Denison, TX (16)
- Somerset County, NJ - Coming soon!
- Spokane-Coeur d Alene, WA (47)
- St. George, UT - Coming soon!
- Stockton-Lodi, CA (45)
- Sussex, DE (177)
- Tacoma, WA (97)
- Tampa-St. Petersburg, FL (1382)
- Tucson, AZ (53)
- Tuscaloosa, AL - Coming soon!
- Vallejo-Napa, CA - Coming soon!
- Ventura, CA (36)
- Visalia, CA (58)
- Washington, WV (442)
- Wilmington, NC (53)
- Wilmington-Newark, DE (47)
- York, PA (27)
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.