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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21794 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21794 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Well Built Home

  • Paul B.
  • Verified HomeBuyer
  • February 06, 2025
  • Roseville, CA

I've only been in home for a month but it seems very well built and warranty requests are taken care of promptly

Total Score 3


Quality 5

Trustworthiness 4

Responsiveness 5

Numerous rework tickets

  • April R.
  • Verified HomeBuyer
  • February 06, 2025
  • Land O' Lakes, FL

Closed two months ago and almost every single week after closing, we experienced issues with the house where we had to call the builder to send contractors out to make corrections. For the price we paid for the house, this is truly unacceptable.

Lennar responded:
Good afternoon April and thank you for sharing your feedback with us. We’re sorry to hear about the issues you have had with your new home. We truly appreciate your patience as we work to address these matters through warranty tickets. I’ve forwarded your feedback to upper management for review. For future questions or warranty requests, please continue reaching out to your local Customer Care Team by submitting requests through your Lennar Account. This ensures your concerns are documented and prioritized for a timely resolution. You’ll also be able to track the progress of your case in real-time and communicate directly with your customer care team. If you haven’t already, we invite you to download the Lennar Account App, which allows you to manage your home right from the palm of your hand. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Painless good experience!

  • Charles S.
  • Verified HomeBuyer
  • February 06, 2025
  • Englewood, FL

Got this home for my mom to retire in, great price built, sturdy hurricane resistant I have no complaints. Warranty team responds quickly. Communication with everyone was very efficient..

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Beginning to end a great experience

  • Michael S.
  • Verified HomeBuyer
  • February 06, 2025
  • Henderson, NV

From Jonathan the Lennar agent, to the mortgage dept staff, the walkthroughs and sign off, and warranty - everyone was responsive, helpful and professional. We downsized slightly after 27 years in a house we bought new in Vegas. That transaction was nowhere near the quality and ease of purchasing our new Lennar townhouse. Keep up the good work!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Absolutely hate Lenner - Houston TX

  • Paul A.
  • Verified HomeBuyer
  • February 06, 2025
  • Hockley, TX

I hate Lenner. They use the cheapest materials possible, and the quality of life of the homes they build is horrendous. They have monopolized playing in our faces: foundation cracks, appliance issues, and no resolution from Lennar.

Lennar responded:
Good afternoon ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

So happy we made the move!

  • Gina C.
  • Verified HomeBuyer
  • February 06, 2025
  • Spartanburg, SC

We have had a great experience purchasing our home in Cleveland Meadows. Our home is in a great location, we appreciate the little extras that Lennar put into the home. The initial process they are very attentive and responsive which was very helpful and appreciated. I will say after the purchase there really isn’t any follow up or much response if you have questions which is a bit disappointing. They should have post purchase agents or something like that to make sure all is well and you can have a point person to go to for any questions etc. Otherwise we definitely recommend.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Construction, sales, service and mortgage team

  • Todd W.
  • Verified HomeBuyer
  • February 06, 2025
  • Bend, OR

The entire central Oregon team were the best team so far in our family. This is our 3rd new home and our 2nd with Lennar. Doubt it will be our last either. Thanks to all for a wonderful experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No Regrets, Great Decision

  • Lester P.
  • Verified HomeBuyer
  • February 06, 2025
  • Summerville, SC

We searched for a community and company to buy with for 4 years in the Summerville area. Worth the way and best decision would could have ever made. Lanar made the experience and process very comfortable and pleasant. We thank the Lanar family for helping us through the process like family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Do not trust Lennar

  • Vicki L.
  • Verified HomeBuyer
  • February 06, 2025
  • Land O' Lakes, FL

I am totally unhappy with my experience with Lennar. They already raised my HOA fees and I’m only living here a month. Every time I turn around they are charging us for more things that were never explained either at closing or when I first looked at the community. Living in a 55t community, most of us are on a fixed income. Had I been aware of all the extra dues, I never would have bought here. Very unhappy and will consider moving.

Lennar responded:
Good afternoon ...

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 2

Responsive

  • Anonymous
  • Verified HomeBuyer
  • February 06, 2025
  • Greenwood, IN

Very fast to respond to any issues that arise which is a breath of fresh air

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Home

  • Martin M.
  • Verified HomeBuyer
  • February 06, 2025
  • San Antonio, TX

Im enjoying my new house

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Peak at Lennar is an untapped Paradise

  • Robert P.
  • Verified HomeBuyer
  • February 06, 2025
  • Valencia, CA

We looked for quite awhile and landed in paradise just north of LA. Jasmine was beyond welcoming and knew exactly where to take us - to our dream home! Like all new homes, issues come up but the process with Dru and his team are second to none. So timely with repairs, so welcoming for feedback, and exceptional with making us feel at ease in our new community. If you are looking to move out of the city and land in paradise with a team that puts you first - Lennar is second to none!

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 5

Stonehaven is a great model!

  • Anonymous
  • Verified HomeBuyer
  • February 06, 2025
  • Elizabeth, CO

This awesome floor plan features a four-car garage, five bedrooms, four bathrooms, and a two-story great room with additional room in the unfinished basement. There is no more need to say. The only thing that I would want is a lot with an acre or two to put the cherry on top.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

New home purchase

  • Tamara E.
  • Verified HomeBuyer
  • February 05, 2025
  • Smyrna, TN

Lennar professionals made our new home purchase a very pleasant experience! We were updated weekly regarding the progress of our new home build. Adam especially was a wonderful help. We now have a finished, beautiful new home that we love. The attention to detail was greatly appreciated.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Craftsmanship is very poor

  • Jenell D.
  • Verified HomeBuyer
  • February 05, 2025
  • Henderson, NV

My house was built very poorly. I don’t feel the construction team for Lennar actually cared about how the house looked cosmetic wise. The things they said were “normal” are not normal. I have areas missing paint, huge chips in the door frames that were just painted over. Baseboards that look like a 5 year old installed and painted. Uneven texture. Water heater issue that they can’t seem to fix after 5 appointments. Chips out of my kitchen cabinets that they painted over. Very disappointed and very unhappy I can’t enjoy my brand new home.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 4

Shortfall at Every Step

  • Bailey S.
  • Verified HomeBuyer
  • February 05, 2025
  • Bulverde, TX

At the start of my homebuying experience, I worked with sales rep Angel, who was terrific. He was very knowledgeable, and if he did not know the answer, he got me the answer. Angel showed me houses in four different cities around San Antonio. He never made me feel like a hassle and made it a point to help me when coming into town, as he knew I was purchasing out-of-state. When I decided to move forward with a house in Bulverde, I was told there were no sales incentives on the house because it was not included in the year-end sales event as it would not be closing by the end of the year. I ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 5

lennar

  • Michael M.
  • Verified HomeBuyer
  • February 05, 2025
  • Jarrell, TX

Awesome Cindy is fantastic they told me exactly what I needed to do to purchase a home, helped me through the process. If ever by another home it will be only with Lennar ever.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Whole experience was positive.

  • John G.
  • Verified HomeBuyer
  • February 05, 2025
  • Frankford, DE

So I will start from the beginning. We came to Milos Haven to look at a townhome. I suffer from major depressive disorder and major anxiety and the list goes on so coming to look at a town home was not something that I wanted to do. Our sales rep. Sung was a wonderful person right from the start and that made me safe around him. Sung showed us the models gave us some options and kept us in the loop until we were able to purchase a townhome at Milos Haven, Sung answered all my questions and even educated me a little about the area and the home. I felt very comfortable talking to Sung and he ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not easy to get things fixed

  • Anonymous
  • Verified HomeBuyer
  • February 05, 2025
  • East Hanover, NJ

We are still waiting on various move in, punch list items to be completed.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

Warranty Service is Lacking

  • Thomas C.
  • Verified HomeBuyer
  • February 05, 2025
  • Huntsville, AL

We’ve been in our unit about a month now and have contacted Lennar 3 times about issues we’ve had with the unit. This virtual process to addressing an issue isn’t helpful at all. One issue we raised about a design flaw they refused to send someone to look at the issue. Another issue they claim is working properly. Large bubbles of air bubbling out of both toilets while the shower doesn’t drain followed a few minutes later by all the water being suddenly sucked out of the shower and both toilets is considered “proper operation’? Not impressed.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

John T

  • John T.
  • Verified HomeBuyer
  • February 05, 2025
  • Marana, AZ

Good not great build. Mostly built to code and not above. Builders all over the nation could do a lot better on insulation, structural and fit and finish. Look at code as being the starting point and see how you can do better than code and maintain costs.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Great experience

  • Christopher C.
  • Verified HomeBuyer
  • February 05, 2025
  • Rancho Mission Viejo, CA

Everybody from agent and mortgage specialist made it real easy to buy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

James K

  • James K.
  • Verified HomeBuyer
  • February 05, 2025
  • San Antonio, TX

Loan officer Miranda was amazing. Was told corrections were being made at final walkthrough that weren’t when we moved in. Took 2 days to get access to a home we owned without explanation. After move in warranty response is unreliable including having contractor show up at 5 pm after being home all day to say he can’t do the work. No follow up after. Loan officers are super helpful and answer all emails and questions. The home is good value for price, but some parts of the process are highly lacking in customer service.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Marginal quality

  • Brian O.
  • Verified HomeBuyer
  • February 05, 2025
  • Erie, CO

Lennar just does the bare minimum. Not worth it. I will certainly let potential home buyers know about my experience on Social media where I have 1 million followers. The quality is sub par , the people who work for lennar are not experienced. The home barely meets minimum standards.

Lennar responded:
Good morning Brian, Thank you for sharing your feedback. We’re sorry to hear that your home-buying experience did not meet your ...

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Super smooth and great experience

  • Anonymous
  • Verified HomeBuyer
  • February 05, 2025
  • Gallatin, TN

Buying a home from Lennar was a great experience. Everyone was so helpful and everything was an incredibly easy process for something that can sometimes be really difficult! My new home is great and everything is just perfect!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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