Lennar Reviews

For me, buying a house with Lenar was a very short experience. It was easy. They have super trained staff and they will help you every step of the way! I recommend it 100%

People are very nice at the site,they are very helpful and friendly. Buying it’s very easy with them.

Guess is currently attending to our customer service needs. She is very dependable, punctual and reliable.

I got my keys but didn’t get my garage door opener or my mailbox key. As a first time home buyer it was not only annoying but very difficult to deal with . I didn’t like the roughness and the figure it out mentality that I slowly came to realize. It was a very rushed process and I had to find out or contact them about my keys which should have been explained to me.

Lennar uses a blind bid process to purposefully obfuscate what a reasonable price is. It leads to buyers massively overbidding. Of course, they run a business, so it's understandable, but it massively disadvantages prospective buyers. Their team is good - fairly responsive (at least up until close of escrow - not sure how responsive they will be post closing). Materials used are VERY cheap. For example, cabinets have a LOT of issues, scratches, holes, etc. Really disappointing for a "luxury" homebuilder like Lennar. Cheap materials throughout entire home!

There are a lot of negatives that I could highlight about my home buying experience with Lennar but instead I will just say make sure you have a Good realtor, hire your own inspector and Fact Check everything.

Mike is good, quick response and very responsible person

Home experience has been good. However attempt to use on line closure was terrible. They could not seem to get paperwork correct. One issue was listing my son as my husband. Along with several others.

The home was delivered clean and move in ready. The very few items were handled through warranty quickly

Have not lived here long enough to critique response to builder issues

My agent Bill was excellent. This home needed much better and modern fixtures.

Unresponsive to claims, an outlet in my living room wasn’t connected properly and I haven’t even recorded a confirmation email of my claim yet from 3weeks ago. Also my street still doesn’t exist two months in!! Can’t change my address on any accounts or receive certain packages or deliveries.

Visible nails left on carpet, sockets have cross connections , instead of turning on plugs were turning off, poorly wired house, getting shocks when touching the switches, it is so bad that i am facing power outage after exercising the ‘go off the grid’ function of tesla, system is not coming back on and I am living without electricity, has incorrectly fitted bathtub faucet, sloping problem on the kitchen island. All the above are the issues discovered in first 45 days, I am really concerned about the situation of the construction. I have the experience buying from other builder and I was expecting better from Lennar but it felt short on comparison. ... More

My experience with Lennar construction team couldn't have been worse

Construction Superintendent and most of the sales staff were awesome. Quick to respond and good communication

Patient with me through my financial issues. Sent in help ticket for heating issues, have not received help. Sitting in cold house while trying to get settled.

You have very good people to work with. John, TJ and all the people working on this were outstanding. I really appreciate them

Great design and build for the price and location. Surprised to see couple of issues in electrical fixtures within months so can’t confirm on the quality overall until after some time. Everything was on warranty so not a big issue and their response has been pretty quick.

Every thing went easy and quickly

The closing process went smoothly. But the builders did not do great job and is disappointing. There were many issues mentioned at the time of closing, such as not enough hot water on master bedroom shower, floor tile broken, HVAC units not functioning properly, Landscape both front trees died already and spoiling front look. Builder assured in final walkthrough that they will take care of these issues after closing. My mistake for trusting them and sign on closing documents. Now it is been 45 days since we moved in. Still no one came from builder to repair cracked floor tiles/LVT. Plumber came and said since the shower valve is behind the valve, nothing can be done to bring hot water pressure to normal. Unless I agree to break bathroom wall and agree to make a mess after move in. Called twice for Hvac service call, only one time the Hvac subcontractor showed up, and said "Oh Freon was low, now you should have cold air and better air supply". Nothing changed in 10 days since they last visited. Still there are areas on both floors does'nt get enough air supply and hot areas. Even when turn on heating, same issue; few cold spots even after 3 hours of heating running. There is hardly any air coming out of few supplies. Landscaping half plants fully died. And front of driveway, always muddy water standing due to colder sac elevation issues which is messing up the driveway every time the car go over the ponding water. ... More

I had high expectations when buying from lennar been looking to buy lennar since 2019 i have seen multiple lennar south and west texas neighborhoods but when it came to buying our first home this year 2024 I was very disappointed in lennar, when we went through our inspection walk, our inspector Abdul was great and he helped us find a lot of issues and mistakes with the home, we felt very confident in him that these issues were gonna get resolved. There was damage to the kitchen cabinets, trim that was bulging around the island, doors not properly latching, missing touch ups on the paint and the grass was not evenly laid out. There were many gaps in the grass and some boards on the fence were also missing nails. The driveway and patio concrete was dirty in the back yard. I'm not sure how they prepare the home for move in but our flooring came with scratches and was filthy when we moved in. When we met the construction manager Marcus M., he assured us that everything was going to get fixed and there was no need to have a secondary walk through which we trusted but turned out to be a huge lie and mistake of our part because when we moved into our home none of the items were fixed. I believe that these homes were rushed to built just so that there could be inventory homes to sell. I'm not sure if there is even inspection of the framing and foundation. For the quality of the home, I feel like we overpaid. If anyone is looking to buy a lennar home, I highly recommend you get your own inspector to inspect the building process prior to move in. ... More

Dont even respond to emails.

Moving to El Dorado Hills after 39 years in our previous home in Sonoma County was a major decision. Lennar’s step by step process, the personnel assigned to us from sales, move-in to customer care has helped make our transition a smooth move. The floor plan we chose meets our criteria to include an open plan with 9 foot high ceilings, generous windows, large sliding glass doors, energy efficient construction and appliances, fire sprinklers and solar panel system.

Buying a Lennar home was easy straightforward process. I’m so happy with my home.

Given what we know now and experience during the home buying process, we wish we had gone another direction. The workmanship leaves a lot to be desired. And the use of cheap materials in the house construction and finishing is very poor_ eg cheap paint which easily stains and peels off when wiped with a wet cloth. Nice walk-in shower cubicle but no shower doors. Door paint chips and dirt on inside walls not repaired as promised after final inspection.