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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21143 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21143 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Walk through home orientation

  • Luan N.
  • Verified HomeBuyer
  • October 10, 2024
  • Menifee, CA

Home orientation and walk through is excellent. All issues and repairs were addressed quickly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Olatunde

  • Olatunde A.
  • Verified HomeBuyer
  • October 10, 2024
  • Crandall, TX

The buying process was convenient and easy from the beginning to the end. The house is of good quality and I believe I have a good value for my money. The buider's team is very responsive to any of my concerns and they took care of them in a timely manner. You should know that the builder builds standard homes and they make no room for upgrades. You will have to do your upgrades on your own after you close.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar townhouse review

  • Anthony B.
  • Verified HomeBuyer
  • October 10, 2024
  • Madison, AL

Blue taped items not fixed before move in. Plumbing full of gravel, caused dirty water to leak from toilet and submerge bathroom. Was initially given wrong keys and neighbor was given my keys. Garage was dented and refuse to fix Can hear neighbors talk through shared walls.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Was all well communicated and on time.

  • Yelena K.
  • Verified HomeBuyer
  • October 10, 2024
  • Plumsted Township, NJ

Easy process. Quality was good. Any minor issues after closing were addressed promptly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Never Again

  • Anonymous
  • Verified HomeBuyer
  • October 10, 2024
  • Caldwell, ID

This whole process was extremely frustrating and unprofessional. Thank you, but I will never buy from Lennar again.

Lennar responded:
Thank you for sharing your experience with us. We sincerely apologize for the frustration and unprofessionalism you encountered throughout the process. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Experience ok with builder-loan officer was horrendous

  • Lisa E.
  • Verified HomeBuyer
  • October 10, 2024
  • Arlington, TX

I have purchased about 15 homes in my adult life due to job moves. This by far was the worst loan experience I have ever had. Our loan officer, Amanda Claxton, gave incorrect information each time a question was asked. She has no eye for detail and is “ok with things not being exactly right”. I have never heard those words from someone working in finance. She told us things that simply were not true in multiple occasions and when we called her out she denied it even though I have it in email. When she doesn’t know the answer to a question she just makes one up. Simply the worst experience.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Not a great experience

  • Anonymous
  • Verified HomeBuyer
  • October 10, 2024
  • Selbyville, DE

Too many delays, too many expectations not met

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Home location and value and price

  • Roger T.
  • Verified HomeBuyer
  • October 10, 2024
  • Las Vegas, NV

It was a wonderful experience to purchase the home with Lennar. The process was quick and efficient. We love the home and we are glade that we made the right decision. We would recommend Lennar to our friends and relatives.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worst buying experience of my life

  • Terry K.
  • Verified HomeBuyer
  • October 10, 2024
  • Las Vegas, NV

Every aspect of buying a Lennar home was met with a challenge, and even once moved in, there are still issues and challenges. From initially trying to view the home at an advertised open house where there was actually no open house at all, to dealing with the completely incompetent lender which made mistake after mistake on the paperwork and their communication was awful, to the blue tape walk thru where there was a ton of items that needed to be "fixed" such as paint, grout, cabinet fronts, appliance issues etc, that were only half completed on the final walk thru and so we are still ...

Lennar responded:
Thank you for sharing your experience with us, Terry. We sincerely apologize for the challenges you faced during your homebuying journey.
We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.
Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Easy Buying Process

  • Deborah C.
  • Verified HomeBuyer
  • October 10, 2024
  • North Fort Myers, FL

Our Sales Agent Cody found our perfect home, at the right negotiated price for us, and made our home buying process stress-free! He explained the entire process and was quick to respond to our questions. Prior to closing, there were a few items in the home that we asked to quickly be addressed/fix and they were done for our move in date. We love our home and the Community!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall very happy with the quality of work.

  • Anonymous
  • Verified HomeBuyer
  • October 10, 2024
  • San Diego, CA

From the time we signed papers Lennar finished the house with in the time frame. Throughout communicated very well.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

investor

  • Anonymous
  • Verified HomeBuyer
  • October 10, 2024
  • Williamsburg, VA

Lennar was very difficult to work with... Many of the documents were incorrect. We did not use Lennar Mortgage or Lennar Title because of the issues. We are still receiving an alert to sign an incorrect document in the portal even though we closed August 23rd. Thankfully, our renter is just moving in this weekend. The final issues were just resolved and our walk-thru was August 5th. We still have a leaky toilet which will be repaired tomorrow.

Lennar responded:
Thank you for sharing your experience with us. We sincerely apologize for the difficulties you encountered with the documentation and the issues that led you to not use Lennar Mortgage. We understand how frustrating it must be to still receive alerts for incorrect documents even after closing. We are glad to hear that your renter is moving in this weekend and that the final issues have been ...

Total Score 2


Quality 2

Trustworthiness 4

Responsiveness 2

Poor experience through the whole process!

  • Robert V.
  • Verified HomeBuyer
  • October 10, 2024
  • Williston, FL

A lot of promises to get us in the house. No one knows what the right hand is doing through the whole process. Lack of communication with sells people to loan officer to contractors! Signing day shows up and no one from Lennar was there, called them and they said it’s normal for us not to be there for signing day that the title company will walk you through everything you need to know! Promise us some of our closing cost back and said, oh in the middle of your contract the state changed your closing cost and we can’t give you back your money! Should have had an attorney with us!

Lennar responded:
Thank you for sharing your experience with us, Robert.
We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 2

Amazing Team from Sales till closure

  • Rajnikant B.
  • Verified HomeBuyer
  • October 10, 2024
  • Fort Worth, TX

Amazing experience with Lennar . I like the freebies provided with new Movein homes . Like washer dryer , fridge . I would appreciate if they provide blinds too . These are must essentials

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Eric

  • Eric F.
  • Verified HomeBuyer
  • October 10, 2024
  • Otsego, MN

Multiple issues when I moved in but after communicating with lennar they scheduled people to come fix the issues. Paint left on floors, lights, door frames, screen door was broke also kitchen cabinet was broke.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Great experience

  • Fernando S.
  • Verified HomeBuyer
  • October 10, 2024
  • Hanford, CA

My experience buying my first house with Lennar was great the whole team help us with everything that we needed they answered all our questions since the beginning. me and my wife we are happy with everything.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

I have purchased 9 new homes before this one and I have never had the problems I had with dealing with LENNAR.

  • Randy B.
  • Verified HomeBuyer
  • October 10, 2024
  • Foley, AL

I had over 90 emails and texts before I closed on my home. Most of the correspondence was deputed. Mary helped as much as she could but her hands were tied on a lot of the problems. David was my go to guy and he had to check when problems came up.

Lennar responded:
Thank you for sharing your experience with us, Randy. We sincerely apologize for the numerous emails and texts you had to deal with before closing on your home. We understand how frustrating it must have been to encounter so many issues and ...

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 2

Good experience but

  • Marie L.
  • Verified HomeBuyer
  • October 10, 2024
  • Indianapolis, IN

Buying the house with Lennar was great but after buying the home you don't have much support from the team and you have a lot of companies calling you to let you know they are from Lennar and offering you services to pay.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

smooth transaction

  • Richard M.
  • Verified HomeBuyer
  • October 10, 2024
  • Summerville, SC

I had a couple small home issues. There warranty dept. responded quickly. Very impressed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Extremely disappointed

  • Harish P.
  • Verified HomeBuyer
  • October 10, 2024
  • Chesterfield, VA

I am extremely disappointed with the quality of construction in my brand-new home from Lennar. The HVAC system is not working properly and fails to provide adequate air circulation to the second floor, making it uncomfortably warm and nearly uninhabitable. This is a basic issue that should have been addressed before the home was handed over. Despite multiple attempts to resolve this issue, the builder has not provided a satisfactory solution. I expected much better quality and service for a new home and am very frustrated with this experience. I do not recommend this builder to anyone ...

Lennar responded:
Thank you for sharing your experience with us, Harish. We’re sorry to hear that the quality of your home has not met your expectations.

If you have any warrantable items or additional questions, please don’t hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar account. This ensures your request is properly documented and prioritized for a prompt resolution.
Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Chris C

  • Aileen I.
  • Verified HomeBuyer
  • October 10, 2024
  • Myrtle Beach, SC

My experience was flawless, Lennar help and guide throughout the process. I am so happy with my new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

muy bien, excelente

  • Cristian E.
  • Verified HomeBuyer
  • October 10, 2024
  • Davenport, FL

buena asesoría, ágil y oportuna

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Great Home Buying Experience with Lennar

  • Anonymous
  • Verified HomeBuyer
  • October 10, 2024
  • Menifee, CA

My overall experience buying a home with Lennar was great. The house and the community are beautiful, and the process was mostly smooth. However, the only negative aspect of the experience was dealing with Lennar Mortgage. In the final two weeks before closing, the mortgage process caused a lot of anxiety due to delays, ober the top strict underwriting, and miscommunications, ultimately leading me to switch to another lender. Despite this hiccup, I’m very happy with my new home.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar home quality and my experience

  • Anonymous
  • Verified HomeBuyer
  • October 10, 2024
  • Troutman, NC

The finish work on Lennar homes is sloppy and the materials used are cheap. I have had to replace 4 lights in the 4 weeks I have lived in the brand new home because the lights are of poor quality. The front door is already coming apart and the dishwasher has a work order in to be repaired. The upstairs floors pop when walking across them. The materials used in Lennar homes are inexpensive and will not last the life of the home. I will have to spend my own money to replace all of the recessed lights because they are bad quality. These are things that should not be breaking in a brand new home.

Lennar responded:
Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered with the finished work and materials in your new ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Terrible

  • Anonymous
  • Verified HomeBuyer
  • October 10, 2024
  • Zebulon, NC

Would absolutely not recommend. Cut corners at every possible turn. The material used was as cheap as possible and absolutely 0 attention to detail, to the point they messed up the install of several appliances and little things like the electrical outlets aren't even flush with the wall. The buying process was no better and should have served as my first warning. Once I paid my deposit, my realtor and myself recieved absolutely no communication from the representative. I also went with them for the loan due to promotional interest rate and there were numerous issues even in this ...

Lennar responded:
Thank you for sharing your detailed experience with us. We sincerely apologize for the issues you encountered during your homebuying journey. We are sorry to hear about the poor quality of materials, the installation issues, and the lack of attention to detail. Additionally, we regret the communication problems you faced during the buying process and the challenges with your ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 5

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