Lennar Reviews

Buying a home should be a time for celebration of a great achievement, instead, with Lennar Homes, this was a frustrating and disheartening experience. I paid cash so this should have been a seamless experience. However, with the exceptionally poor communication with all Lennar employees I worked with, the closing nearly didn't happen. Lennar staff refused to give me the keys to my home hours after funds had been wired, because I would not fraudulently sign paperwork of things they had not done. I understand that Lennar is a lower cost builder, but that shouldn't mean you get discounted and poor customer care. ... More

Between AC not working day of move in after multiple issues prior to closing, ants, overall bad workmanship, shower needing to be replaced, sewage smell, faulty wiring, faulty plumbing, and almost everything being “not covered after closing. Would not recommend. They build these houses so fast and don’t care what happens after closing. Only nice people are the Sale Agents, after that it’s no good. If they do come out for “warrantable” defects, it’s “we’re doing you a favor”. Need some sense of responsibility.

It was a great experience from the build to the final walk through. The home was over priced initially, but the team at Lennar mortgage and the team onsite really took care of things and made me feel at ease with how the appraisal came back lower than expected. Was glad to have Austen and TK to work with. I would recommend Lennar for sure!

My experience with Lennar was effortless from the beginning. The process was very easy and stress free.

Love our home. Qualities is great for the price. There were some minor things that could have been done better (like some of the caulk work), but overall, a great house in a great location. All the new neighbors that I have talked to seem to like their new homes as well.

The main reason I'm going to the trouble of writing this is to state my displeasure at one aspect of the purchase, but I'll save that for now. First I'd like to state what a good value for price my home was. It seems to be quite well made with an unusually generous part of budget having been devoted to excellent ambient lighting and electrical outlets. One generally must pay a premium for that. That's where it ends. The lovely garage comes without a garage door opener. Seriously. And zero trim work with white paint everywhere. Barren as a baby's behind. Now for my complaint. The mandatory appliance package is awful, being very clearly builder's grade and black. And inexplicably, Lennar refuses to just keep their appliances and permit me to bring my own, which I did anyway, but now it's taking up valuable space in my garage and I must go to the trouble of trying to sell it myself. This seems utterly unreasonable to me and makes me snot blowing mad. ... More

If it’s not too late. Look elsewhere. I have had and will probably continue to have issues with this New home. I have so many pictures to prove it. Make sure you check that your home has been painted and I don’t mean with just primer. The landscaping company is horrible as well. After filing a report with the landscaping company that my so called Bermuda sod was dead and dry when they finally installed it , because it was just sitting across the street for weeks, the company adjust there picture to look green, however they couldn’t adjust the tree that was dead. So just aware..

Never finished cocking in restroom And grass installed was very poor all dry and died

We have been so disappointed in the quality of our brand new home. We have only been here a little over a month and we have uneven floors, wood boring beetles, malfunctioning appliances, broken roof tiles, construction debris, and more. Every time we have Lennar come fix something, they either miss the appointment, show up with the wrong materials, or can't fix the issue. It took them 4 tries to fix a single dented panel on the garage. 3 times to fix a small area of drywall. Moreover, they first try to tell us, we are mistaken and that it isn't an issue. We do not trust Lennar or our customer service representative, and every single tradesperson they have sent has been mediocre. ... More

Enjoyed meeting all the reps to close my escrow and house inspections etc. very nice people.

Quality control and workmanship is below avarge and a lot of mistakes.Close on house and had to spend 1500.00 to have tile floors cleaned and not the only one.

This is our first buying experience with the Lennar and i would say i will buy it again with them in the future although our escrow closing has been delayed 3months and materials that used for the new home seems bare minimum quality products. Im saying this so hopefully the Lennar will consider this into for the future home buildings. The reason i would buy it again is people who are working for the Lennar. Lindsey Chavers homebuyer concierge was there to address my issues and support so i could put up with 3months delay problems.A huge thanks to her! And once we have moved into the new home we have faced and are facing problems in my new home but the Lennar service team is kind and there to support and try to fix my matters asap so i feel confident of my new home. Although im hoping the home warranty can be 2years rather than 1year! And there are still Lennar people onsite to work but they are all friendly and kind. I love my home and i appreciate all Lennar employees. Thank you and please build more nice homes! ... More

The folks at Lennar Corp., Customer Service, the individual development(s) agents, Lennar Mortgage, Title, insurance services were very professional, responsive, knowledgeable and courteous in the San Antonio and Dallas Market s. They have put together a streamlined, turnkey, top to bottom experience to make home buying so much easier, faster, and less frustrating than I have previously experienced. There use of today's technology makes the process so much easier and faster. If you run across Michael, Korina, or Serenity you are in good hands!

I moved from out of state so I relied on my realtor and Lennar sales rep to assist me thru the process. There were some issues at walkthrough which were addressed by bldg mgr such as dead sod replacement before closing. I drove for 2 days to get to DE and upon arriving at the sales office to pick up my keys I was handed my keys by the sales agent. There was no welcoming feeling from her which I thought was odd. How about welcome to the community or welcome to Delaware. All she said was “I wonder when you were getting here”. Moving on, I got to the house and within 48 hrs my water was shut off. Again, every state does water a little different and I was in the middle of moving in. Lennar, how about knocking on my door to let me know that in Delaware you need to set up an acct with Artesian water. My daughter moved into her home and was told that she didn’t need to call. Some confusion there but again I called to have it turned back on. A week passed and I went to use the oven for the 1st time and flames shot out throughout the entire oven. Scary but immediately turned it off and called our customer care person Chris. He stopped by, made a phone call and had someone out to my house same day to install properly sized converter for oven. Chris was pleasant and helpful. Several weeks now passed and weeds were up to my knees. No grass was being cut until pics were taken on top of the grass becoming brown again. I was watering daily but between drought conditions and heat wave grass was struggling to take root. Fast forward to September and I have a lawn company out to see if they can fertilize/aerate/seed grass. Keeping fingers crossed that they can save the lawn. Meanwhile neighbors have made comments about my lawn. (Embarrassing). Moving forward, to late September and my water meter’s not recording the water usage. Called Artesian and they sent a technician out to see what was going on. Well, he told me that meter wasn’t working so he replaced but told me that the underground area where meter was installed was collapsing and that I need to contact builder to have that addressed. He thought maybe it was damaged during the grading process. I took pictures and emailed Chris again. He did respond and said that he’s not sure it’s a Lennar or HOA issue but wanted to see the pictures of the broken meter and ground so I sent them. So here we are. Next week will be 2 months. I am hoping that I made the right decision to purchase a Lennar home. Overall, I am staying positive and maybe Lennar will reach out and speak to me. ... More

When looking at the home, we were told that ALL lawn and landscape maintenance was covered - lie. We were told that the gates would start to be closed for security - lie. We were told that the amenities we are paying for are for use of only residents - lie, because the gates are left open anyone can and do come in to user our sports courts, pool, and trespass fish. I have submitted two requests to get the swamp that is the drainage area on the side of my home - nothing. If anyone reading this is considering buying from Lennar, look elsewhere. You will be told anything to get you to buy only to find out that you have been lied to. ... More

The process was very smooth and quick. I was in my new home within 45 days.

Every person I have come in contact with through the entire proces has treated me with kindness, respect, knowledge, and professionalism.

We’ve been in our home for two months now. So far, so good. The neighborhood is amazing and we love the details. By the time of our walkthrough, there was nothing to blue tape. The attention to detail was great.

Our first homebuyer experience could have been much better had the sales team been much more responsive and kept us up to date on the status of the home. We missed out on the initial home we wanted due to the first sales person, Sheri, not responding to us in a timely manner. The sales person for the 2nd home, Corina, was very friendly once you were able to get ahold of her. After the contract was signed though, we only heard from her if we reached out several times with a question or concern. Even then, we sometimes had to reach out to other people to get an answer. Our closing date was missed as the builder did not provide the necessary items to escrow in a timely manner. We even had to provide documents to the escrow company ourselves as the sales person was not responding to the escrow team. When we picked up our keys we were advised there was an issue with our mail box which was being worked on. We got the run around from the post office and the builder on this issue and had mail and packages returned to sender for several weeks. We had to open a PO Box just be able to get our mail. We eventually got someone high up in the post office to respond to us and stated they had already been in contact with our sales person and was waiting on documents. After many weeks the sales person finally responded with what was needed to get this matter resolved. The home has been great but you can tell some of the construction team rushed thru some items such as the shower not being caulked properly and leaking, brand new lights in the house going out - even though they are supposed to last for many years, needing a new ac compressor after living in the home for only 2 months, the sprinkler system not being set up correctly and many of the plants dying. Although I will say the repairs have been done in a timely manner. ... More

the lennar team did a great job with my entire home buying process. from start to finish. from sales to closing. so glad I caught them building my house that I didn't know I needed, until I actually needed to move into it right away when I sold my home. the timing was impeccable, couldn't make this up if I wanted to. thank you lennar - chef's kiss!

Beautiful house, everything was done very well

With all the things going on in my life nothing is easy. I came from a home that a friend built and I loved for 22 years and I had people I could call to fix things but not so here. I have to register my own appliances-there are staples in the carpeting and it is hard adjusting but I will get there. The neighbors are nice and I am taking it day by day.

Tom was my first contact and he helped me navigate the buying process Not all things were explained clearly. But by asking questions I figured things out. Using Lennar title was also helpful but the online portal is not easy to navigate.

Great home buying and overall building experience. But I would encourage you the buyer to get your own home inspection done and stay on top of things broken prior to your first through

It was extremely easy buying this house. I mentioned to several that this was the smoothest purchase we've ever had. Our mortgage person was on the ball. We didn't have to jump through hoops as some unprepared mortgage lenders are