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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21143 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21143 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Sales

  • Sandra M.
  • Verified HomeBuyer
  • September 18, 2024
  • McKinney, TX

Danny was great!! He always returned my calls and listened well to my concerns. He was very helpful in connecting me to the mortgage process. My main concern with my Lennar experience was the delay of my closing. I did not have any items to correct after my orientation. Construction would not move the closing up and said they needed more time !!!!! My daughter came half way around the world to help me move. I believed the letters that Lennar sent saying that Lennar never misses a closing. Nothing made sense other than no one wanted in construction wanted to bend.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Worst home builder/contractor.

  • Victor T.
  • Verified HomeBuyer
  • September 18, 2024
  • San Antonio, TX

Actually pretty horrible experience. Timeliness was horrible. Updates were never given. Loan officer and associates would never answer the phone. Blue tape walk through issues weren’t fully addressed. Overall build and quality of the home is terrible. The flaws are starting to show. Major corners were cut and the integrity was compromised. Grass install was terrible and even after watering multiple times a day, it still died. Fencing was constructed terribly. No straight lines or even sections. It’s already falling apart. Ceiling insulation wasn’t complete. This list can go on about how ...

Lennar responded:
Good afternoon Victor, Thank you for sharing your feedback and bringing the unresolved issues to our attention. We sincerely apologize for the inconvenience. Your concerns have been shared with upper management for review and to ensure a more timely resolution process moving forward.
Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Love my new home

  • Sheldon G.
  • Verified HomeBuyer
  • September 18, 2024
  • Edgemoor, SC

Love my new home. Thanks Lennar

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Ian was very helpful

  • Cheryl B.
  • Verified HomeBuyer
  • September 18, 2024
  • Summerville, SC

As this was my first home I had many questions and concerns. All my questions and concerns were handled in a prompt and concerned way.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Not very good options for townhomes!

  • Joe C.
  • Verified HomeBuyer
  • September 18, 2024
  • Wimauma, FL

The prebuilt town homes have very cheap appliances. I had to replace all of the appliances. The town homes also do not come with can lights throughout, so expensive to add on a town home with upstairs. It is a dark place later when the sun goes down. I had a lot of issues since I moved in which is not normal, as I have purchased 3 new homes in the past from different builders without any issues.

Total Score 4


Quality 1

Trustworthiness 4

Responsiveness 3

I don’t like construction updates

  • Srinivasa M.
  • Verified HomeBuyer
  • September 18, 2024
  • North Chesterfield, VA

I don’t like construction manager updates

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

So-so experience overall

  • Anonymous
  • Verified HomeBuyer
  • September 18, 2024
  • Conway, SC

Really a 2.5-2.75 star rating for me. I want to start by saying I really love the community and my home. I have found some of the materials and initial painting to only be so-so. There was some patch work done in our master bathroom that wasn't painted over just before we moved in. Not a huge deal, but as a brand new build you expect perfection and don't expect small projects with your home right out of the gate. I have also noticed the paint on the walls is very easy to scuff and when cleaning seems to strip away very easily. Almost as if their wasn't good priming done first. Same with ...

Lennar responded:
Good morning, We appreciate you sharing your feedback and are sorry to hear that some materials fell short of your expectations and that you felt harassed by the loan team. We are happy to hear that you love your home and your community. We hope that moving forward, you will continue enjoying your home while we strive to provide a great Homeowner experience. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Loan officer and home Concierge

  • Porcha L.
  • Verified HomeBuyer
  • September 18, 2024
  • Crandall, TX

Here’s a more concise version of your review: “My experience with Lennar was mostly positive, from start to finish. The team, especially my loan officer and home concierge, was responsive and helpful, ensuring we closed on time and addressing any questions—even after moving in. However, there were a few minor concerns that impacted my experience. During the initial walkthrough, I was told my home would have tile flooring, but it was completed with laminate instead, which was a disappointment as I had been looking forward to tile. Additionally, there were minor chips on the cabinets that ...

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Terrible

  • Philip K.
  • Verified HomeBuyer
  • September 18, 2024
  • Wimauma, FL

Our salesperson didn’t know what was going on, i had a different person for every step which was annoying, I want one person to deal with through out the process! Terrible company and miss managed badly. Thank goodness i had my own realtor to help deal with all the different people at Lennar. I’ll never buy another Lennar home. Oh nothing is square in the house, I’m having other work done and there having to make adjustments to install things because nothing is square. Cheap track built home

Lennar responded:
Good morning Philip,
We appreciate you sharing your feedback and apologize for the issues you experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 3

Responsiveness 4

Fast purchasing process

  • Alana B.
  • Verified HomeBuyer
  • September 18, 2024
  • Wimauma, FL

The construction manager was amazing and the home inspector was extremely thorough. The closing process was quick and Lennar has responded quickly to any concerns we’ve had.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Great buying experience

  • Saravana D.
  • Verified HomeBuyer
  • September 18, 2024
  • Spring Hill, TN

I am a first time home buyer. The Lennar team was great in answering my queries and helping me with all the queries with mortgage or closing

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar, for me, is a solid mix of quality and quantity.

  • James M.
  • Verified HomeBuyer
  • September 18, 2024
  • Marble Falls, TX

My experience with most of their employees was 5 stars. Helpful and attentive with a "call, if you have any questions."

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Better than average.

  • James G.
  • Verified HomeBuyer
  • September 18, 2024
  • Statesville, NC

Make sure you do a good home inspection prior to final.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

C

  • Anonymous
  • Verified HomeBuyer
  • September 18, 2024
  • Elmendorf, TX

The walls are buildt with only insulated card board and hardi plank.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 3

Take the Money & Run

  • Christopher F.
  • Verified HomeBuyer
  • September 18, 2024
  • Summerville, SC

Workmanship on the home is marginal. I keep saying "is it cost/time effective to do it correct the first time?" that to keep coming back to repair the issue. Also, we've had experiences with warranty matters when we've been told the trade is scheduled to come out, they don't show or communicate.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Not happy regarding the process

  • Antoinette G.
  • Verified HomeBuyer
  • September 17, 2024
  • Apopka, FL

Some things is better left unsaid. I moved in the home and I'm over it!!!!

Lennar responded:
Good morning Antoinette, Thank you for sharing your feedback. We sincerely apologize for the issues you experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

JW's house

  • Jimmie M.
  • Verified HomeBuyer
  • September 17, 2024
  • Lockhart, TX

Our experience in buying in Summerside was fantastic! This was a very good value for the price!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Candleberry Place

  • Anonymous
  • Verified HomeBuyer
  • September 17, 2024
  • Sharpsburg, GA

We had a great experience overall with Lennar at their Candleberry Place development. A lot of the finishes are good quality, with just a few things that were “cheap”. Master shower enclosure is flimsy, the fireplace could have been upgraded beyond builder grade, paint was Sherwin Williams, but flat - should have used eggshell or satin finish for the ability to clean. Love the appliances, counter tops, tub and shower tile, flooring, the garage is a nice size for two cars with room to walk around. The delayed opening of the pool has been disappointing. We are waiting to see if they honor ...

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Not bad just minor issues

  • Anonymous
  • Verified HomeBuyer
  • September 17, 2024
  • San Antonio, TX

Everything was good except my bathroom somebody used it and didn't even bothered cleaning it up, place was very dusty, no shower rod in master bathroom but guest bathroom has one, and some scratch marks on the wall. I guess all in all everything is good.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

All around positive experience with a couple exceptions

  • Anonymous
  • Verified HomeBuyer
  • September 17, 2024
  • San Diego, CA

From sales to move in, everyone was kind, knowledgeable, and helpful. There are two areas of improvement. One is the electronic documents. Many get posted with titles that don't fully make sense to the buyer. Please use plan language rather than acronyms or other wording that a buyer would not understand. Our biggest issue was with the outsourced underwriter. Although Lennar Mortgage was excellent, the underwriting company made the mortgage process painful. For buyers with excellent credit, they went overboard. For example, asking for the source of a $50 deposit and wanting to see a ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Buyer's remorse

  • Lashanki S.
  • Verified HomeBuyer
  • September 17, 2024
  • Wimauma, FL

I was familiar with lennar homes because family members had purchased homes with lennar. However the buying experience was less than ideal. The selling agent, lennar lenders, title company... none were on one accord. We kept getting conflicting information regarding the closing date, what we needed to close, etc. Once we moved in, we realized that issues that we were told would be fixed before closing had not been addressed. The stove did not work, a piece of the refrigerator was missing that was present during our walk through, the kitchen sink had scratches that were not present ...

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 3

very pleasant home buying experience

  • Aaron S.
  • Verified HomeBuyer
  • September 17, 2024
  • Monroe Township, NJ

very pleasant home buying experience... all questions answered... minor issues all rapidly responded to and fixed... no major issues

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Best Investment I've Made

  • Nancy B.
  • Verified HomeBuyer
  • September 17, 2024
  • Foley, AL

I absolutely love the Aberdeen Community in Foley, AL. By the time this community is finished, I honestly believe my investment will increase with the value of the homes going up in the next 2 years.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Home for great price

  • James G.
  • Verified HomeBuyer
  • September 17, 2024
  • Junction City, OR

I just moved into my new home about 3 weeks ago. I love the neighborhood, and the location is sweet with a view of a city park and ranch land behind me. Jim

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I don't know

  • Noah E.
  • Verified HomeBuyer
  • September 17, 2024
  • Cypress, TX

I have been in this building for a month and we have an electrical issues with the breaker since the beginning of the closing. They have already changed the breakers 2 times and it has not solved the issue there is still a problem. It hasn't been a month, we have a leak in the sprinkle system which caused us to have a large amount in the water bill. We also just had a problem in the floor lamination. This really frustrates me to the point where I have to fill up a different warranty claim for a different problem every single week.

Lennar responded:
Good morning Noah,

Thank you for taking the time to share your experience of getting items resolved with us. We apologize for the frustrations you have encountered. Your concerns have been shared with upper management for their review and action. Moving forward for any general request for information or warrantable issues, please submit a service/warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 3

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