Lennar Reviews

The responsiveness of repairing the front porch cement patio is still pending. It is the first thing people see when visiting. The pointing fingers and blaming us for not putting this on the initial list of things to repair is outrageous.

The buying experience wasn’t bad - the aftermath of issues and builders not responding. The lack of communication and overall experience not recommended.

Generally a good job but some detail are overlooked. There are few or inconvenient towel rods in the bathrooms, plants and trees are few, not able to make any choices, but Lennar does build a very nice, if very cookie cutter, neighborhood

Appliances are bottom line quality. Too many web sites. Should be one portl with one usr Id and password. Too many regulations. Why do I have to pay an application fee after a project is approved. Not very responsive to some issues. Construction manager and staff make promises and take too long, if at all, to respond.

Foremost it is a lovely home, however, there is way too much paper work that creates a lot of confusion. Constantly going back and forth no one can retain all of the information. Moving in I did not have time to seal the granite so just spilling water on the counter makes it darker in spots. It should have been sealed before we moved in.

It is an excellent community

It's a decent home.

Quality of workmanship and materials Lennar Trustworthiness Value for the price paid Post sale timely responsiveness to issues.

Not caring, no following up.

I am a first time homebuyer, and I was very pleased with Lennar as my builder and lender. They were communicative and timely, and kept me abreast every step of the way. We love our new home!

I hope you don't get the same lady we had. She lied to us several times. The other people we dealt with were ok. Lennar cuts so many corners that produces a sub par quality house. The fences are complete crap. interior paint is horrible. I would not recommend buying a home from them.

Even though we did a walk through on the home most of the items on the list really didn’t get fixed. I’m pretty sure the paint in the home is only primer. You can not wipe down the walls at all or the “paint” wipes right off. The finish work in the home I would give 5/5. Most of the joints in the finish carpentry do not line up and nails holes are partially filled. Basically if I ever want to be able to wipe my walls clean if they get dirty I’m going to need to pay a painter to actually come in and use a quality paint that is able to be wiped off. Total overall experience unfortunately is 5/10 duec to the poor finish quality of the home. ... More

Quality is not great. Cheap materials used. Not satisfied with the purchase.

Home was half way built when I found it. Weekly checkups i saw good work. On final walk found mainly drywall issues and one foundation issue. Both fixed before move in. On move in found the internet cables in the wall were not connected and the back porch light wouldn't work. Lennar had light fixed on a warranty claim in a week. I had to fix the cables, the guys lennar sent out didn't know how to fix. About a month in the garage door came off track. Lennar had the installer out within a week and fixed. Your milage may vary, but so far nothing but positives to say about Lennar as a builder. ... More

The overall experience from the application, submissions of documents, inspections & closing was extremely smooth & non-stressful. Lennar Specialist & Professionals were with me at each step of the process. Excellent & Outstanding Customer Service Experience!

We have been in our home for two months and we still don't have a mailbox.

Extremely poor HOA, you are selling 3 bed homes and restricting 2 cars per home, no one mentioned these during selling time and now the selling agent Ashley doesn't even bother to respond, never going to buy from Lennar ever. We spent close to $1.5 M on properties at the community and that's the service we get Extremely disappointed and poor service

Great experience from purchasing, loan and final walk through, Riley, Andrea and Marcelino are top notch and grateful for the beautiful home in a great area!

Buying process was quick and reasonable. Everyone before purchase was friendly and informative but it was a complete mess afterwards with no one to communicate with when issues arose.

The buying experience was fine. The actual home is very disappointing. We have been living in the community for two months and have had to submit seven different requests for repairs (on a new home)! The repair request process is not very efficient. You submit the request which include pictures of the issue, they send an email for you to schedule a virtual visit (which is a waste of time because you already sent photos of the issue). Our last issue was or is very serious . During a bad storm the house develops a leek. Water was dripping onto the bed my 92 year old parents were sleeping in through the ceiling light. In summary the community is nice, the house looks nice. The workmanship is bad! Very Disappointed! ... More

Not able to provide level floors and will only fix to a certain extent. Super noticeable. Very unhappy.

Poor quality, constant issues, ghosted by Lennar when it comes to fixing issues. Everything is downplayed and not fixed. Horrible experience with every department in the process

Our sales rep was very communicative and responsive and when trouble arose she took the reins and jumped in to help us. If it were not for our sales rep Hailey, I would have walked from the deal. The home buying concierge assigned to us was so bad—she was non-responsive, didn’t return calls or emails. She was incorrectly relaying information from the project manager to me and probably from me to him. She also gave misinformation that confused and frustrated me. Overall, I would probably choose Lennar again but I would shop around with other builders as well to compare.

I love our new home but when it comes to Lennar taking care of simple issues that were clearly caused by them don’t expect much after closing. McKenna who is the Lennar employee responsible for processing the warranty repair’s is rude and unprofessional. For example she disagreed with an issue stating that it’s cosmetic and after speaking to her on the phone she AGREED TO COME OUT AND LOOK AT IT IN PERSON BUT STATED SHE WAS STILL GOING TO DENY IT even before seeing it in person. McKenna is well known throughout the neighborhood as being rude when dealing with her. I caution anyone who is going to buy a Lennar home in the Troutman area in to compare reviews to other builders in the area. I will also note that Lennar mortgage was in fact easy and a positive experience. Side note I spoke to neighbors who bought DR Horton homes in the same neighborhood and they have had a wonderful experience so far from buying to the warranty related issues. ... More

At first Lennar seems like a great company to work with. That quickly disappears once they have you under contract. They expect everything under the sun from you at a moments notice. Yet, when you have questions or concerns they take their sweet time. There were a lot of small issues we found during our new home orientation. They had 8 days to fix them yet most of them were “fixed” during the final walkthrough. We are mostly happy with our home but I would not recommend Lennar to anyone. It was a stressful experience.