Lennar Reviews

We are so happy we bought a Lennar home. Everyone on the Lennar team has been outstanding starting with Arie, Cameron and Bryce. The house is well built and we love the 1-2-10 warranty. Everyone has been so professional and responsive. Highly recommend.

Overall quality is OK, but we had some bad experience with HVAC Furnace keep on troubling after closing and delivered bad quality of Landscaping while closing the home, no proper caring of the Landscaping by Lennar homes, and also observed some electrical ceiling lights design issues, even not addressed by Lennar, Lennar team is responding well before closing, once closed your home, construction team is not that much of responsiveness with home buyer. so i had mixed feeling of home buying experience with Lennar. Thanks!

Take time to inspect the property before you move in.

Poor from the moment we closed So many issues. Such poor finishing. Such a slow unprofessional service getting the house as it should have been. Even untidy, broken tiles everywhere, pool green etc etc Couldn’t have been worse

John did not take my third party inspection report seriously. He brushed everything off and basically told me that this was not going to be a "perfect" house. Even for a new build, this house had a ridiculous number of imperfections and I was rushed into closing. Even after moving in, I have submitted over 4 warranty claims, and the Lennar representative just tells me that everything is not covered. I have a garage door that doesn't close, an A/C unit with a bad filter after less that 60-days of move in, and so many more issues. Not pleased with Lennar cutting corners and not taking customer concerns seriously both before and after move-in. ... More

The person who sold us the home told us many false things to make the sale. There are a lot of things that were changed out during the process to a lower quality. However, our house price did not change. The quality is awful and we have had to spend the first 60 days reaching out to Airtron, GE, Lennar, etc. to get things fixed. Not very enjoyable when you’re trying to move into a house and unpack boxes. The sad thing is we have plenty more, that will be done at the 12 month mark. This is the third house that we have built and has been by far our worst experience.

Toook a long time for everything

Overall it was a really good buying experience. The onsite sales rep, Heide was very impressive.

I will highly advise any new buyer to get their own finance, Lennar finance department is a joke!! We almost walked towards the end because they couldn’t get on the same page between their own company! Building department is ok, I definitely suggest visiting your property during construction as much possible! We bought from out of town and I wish I would’ve been able to walk the property at least biweekly, could’ve save a lot of headaches and problems I now have to deal with, bad tile cuts and grout, lots of drywall issues and a lot of trim not finished properly among other things!

Price for value is totally awesome. Some nice features too. More reliable warranty support system would be nice.

Everyone but Norman and the Construction MGR were Great! Je is a Liar

Linnar was easy to work with and responded quickly to all my questions. It was quick and easy to upload the documents Linnar needed even for someone not tech savvy! All issues discovered from the home inspections were corrected quickly and to my satisfaction. Linnar offered a great one stop shop for buying my home and offering mortgage and insurance companies. I am totally satisfied with Linnar’s home buying experience.

Fast process of buying, adjusting of price and accessibility was very convenient. Till now, no mayor issues with the house quality/material used to build. Only thing I will highly suggest or highlight is for Lennar to keep an eye on the labor quality. It’s was obvious to see that the work/building crew did some mediocre job. Some electric wires were crossed and wrong installed. Fence was not completely closed in, shower drainage cover was glued to the floor instead screwed.

Buying a home is one of the largest purchase an average person makes in their lives. Unfortunatley for me, my experience with the sales agent I was assigned was not positive. I found the sales agent misleading at times, very pushy. Home buyers concierge's primary job is to communicate, update the customer, which she hardly did. had a hard time getting a response from her. Mortgage department cant give you a final number until the day of closing which I found surprising. Workmanship and quality is supbar. I already have cracks on the trim and corner of the wall. I picked a date suggested by the sales agent for inspection. When the inspection came by , certain items were not ready. I let the team know of my scheduled inspection. Why was I not notified that I probably should postpone it so I can get everything inspected? ... More

My first contact with Lennar was not good. I was supposed to meet a representative at a model house, I arrived ands she was not there. I tried to contact her and she said she was sending someone to meet me. I left since she was deceptive about the whole thing. If it were not for the Real Estate agent I used, I would not have bought a house from them. Their customer service is worse than the DMV. IF you email a question, they do not respond. You have to blast email them and everyone else involved in the process to get a response. The house is not badly constructed, they will use the cheapest materials they have at hand, but at least the construction is sound. I have had one service request after the purchasing of the home and they responded in a fair time frame to resolve it. The purchasing of the house was the biggest disappointment, but the home itself is very decent. ... More

Bad buying experience with Lennar

From the first visit to the closing, the entire process was seamless, and the Lennar team did a great job keeping it stress-free. Regular updates on the build and walkthroughs made the overall experience simply amazing.

The overall process was very easy. Everything was pretty much done online at the convenience of own time on my phone such as the closing documents was done on my phone, so that was pretty neat. I would honestly say that these homes are built very cheap. The materials and labor that go into the home can be so much better. It’s like they are instructed to get the cheapest materials possible for everything that goes into your home but charge the homeowner an arm and a leg for the mortgage. Other than that, my Collier home is a pretty decent home for a couple or very small family.

The people from Lennar promised me if I close the house they fix all the problems in the house in one week I did the closing and then start my nightmare to this guy’s . Do your job.

Lennar has gotten so big they have lost sight of customer service and quality home building. It appears to be more about the sale and getting the houses up as fast as possible no matter what. Quality of the homes is seriously lacking. The interior finish work is extremely sloppy. The materials used are sub-standard. The interior paint job is one thin coat of flat paint. After third-party home inspection multiple areas were not to code and had to be redone. The home buying process is cumbersome and not buyer friendly.

Our overall experience with Lennar was great. From The beginning everyone we worked with provided us with great service. The loan process was quick and fast. They informed you of every step. Our Lennar Home specialist Ana was very patient and allowed us to tour as many model Homes and floor plans needed to male a good decision. Home was built as scheduled. I only wish they would allow us to upgrade on appliances or add bathroom add on. We were From Michigan so our walk through was great as our Realtor was able to attend on our behalf and see the property virtually. All the staff from beginning to end were amazing even the building supervisor and the person who helped us when we notice small issues in our home when we moved in. I have heard some horrible stories about Lennar but our experience was great and i would highly recommend them ... More

Door bell isn’t ringing, there is a power short in the master bedroom and bathroom that needs to be fixed . When I put in a warranty ticket it takes forever to get an answer .

Multiple issues upon moving including massive unfinished hole in pantry wall in which ants swarmed the kitchen less than a week upon moving in. Leaks in sinks. Problems with scheduling people to come out for repairs. The people that have come for repairs have been polite and overall helpful, however, in a new home these issues are disappointing. These are on top of the lack of communication from sellers and mortgage and issues that my realtor has never seen. And losing home insurance because Lennar never paid the first prior to selling installment.

Our overall experience was going smoothly until our closing day. Lennar did not have keys to our own home and wanted us to sign off on the walk thru. It took over 2 hours to get our keys. We were diligent in our walk thru with the Lennar rep prior to closing. Point out defects that need to be fixed. 2 days before closing they still had not completed all of the issues. We hired our own home inspector which I highly recommend. Lennar’s warranty claim process is a joke. We have a one year warranty to report any issues. We filed a claim for the Ring Doorbell. This was a joke. The home warranty rep was of no help. We had to have the electrician come to check the wiring. The wiring was perfect. Then we had to contact Ring. Lennar did not tell us to call their dedicated Ring account. After several hours in the phone with Ring we were shipped a new unit. Ring gave us a free code to redeem installation after the new unit was received. The tech came out and installed the new doorbell and we were finally up and running with our doorbell security cam. This took us over 6 weeks to get resolved with no assistance from Lennar. Our second issue was with the pavers. We did not catch at inspection that about 12 or so are not exactly the same color. I am not sure if the ran out of pavers when installing ours and used some they already had or what. When they are wet you do not notice the mismatch as much. However when dry it is obvious. Filed a warranty claim again. The rep they have for warranty claims is a very. Rude and angry individual. He does not care about your issue. He told us we should have caught this at walk thru and it was not covered under warranty. I r Requested the page number from the warranty that states this. He then started being aggressive to the point we just had to ignore him. It seems from our point of view that the quality control at Lennar is minimal. We understand that been new builds will have flaws. However, when you have a one year home warranty from the builder it should not be a challenge to get it resolved. We do love our home and we have met some wonderful neighbors. Please make sure you check every nook and cranny at your walk hour and hire a third party unbiased home inspector. Our inspector had and 85 page report which included pictures. Be educated and be aware. ... More

I worked with Joe to buy my Villa. he was amazing he helped me and continues to help me if I have question. Every person I have worked with have been professional, helpful, informing, and friendly. I had issues with closing in my other home and each Lenar team member I worked with me through the whole stressful process. My only Negative is that I was 3 day over my Closing date and the Company charged me $3,249.00 for not being able to close.