Lennar Reviews

Overall, I think the process went very well. I was able to pick my lot in Drumwright and watch the home being built. Regular meetings with site supervisor and then upon move in great communication with Jessica who helped navigate any repairs after 30 days. I think people forget that this is not a custom built home. It’s well built, but you don’t get all the choices you might see in custom. I think Lennar is one of the better builders in this area and it’s turning out to be a nice subdivision.

I purchased two properties. First one had a massive hvac leak causing ceiling damage within 30 days of purchase. Second one, wren we moved the cooking range to clean, we found the area behind that was not caulked or treated properly. Both cases, we had to submit warranties claim,. First one was fixed quickly. Waiting for response on second one since claim was recently submitted

Buying a house with Lennar is super easy and the process is very friendly.

Bad mortgage experience like the Keystone cops!

I had a disappointing experience with this labor warranty. The quality of their work was subpar, with noticeable labor issues. When I requested and submitted a repair ticket, they refused to address the problems and gave excuses instead. I expected better service and responsibility for their workmanship

Regarding value for price paid, I have some reservations. For example, this $405,000+ house didn’t come with toilet paper holders! They had to be installed after I moved in! The bigger issue for me is the almost complete lack of follow up and prompt fixing of structural and other issues found after I moved in. Two emails, regarding structural and other issues that need to be addressed, sent more than two weeks ago, to the Customer Care Representative, have not even been acknowledged leave alone responded to. I would have given zero stars to Responsiveness to issues if that option was available. I hope a live person will read this and get back to me soon. ... More

This was my first time going through home buying & when I tell you first off Jason Was the BEST! Whatever I needed to know he helped me with it explained everything, broke down everything I wanted to know. And what I love the most everyone in the office was so nice & they greeted me when I came in. And Jason was a 10/10! I love my Lennar home!

The overall buying experience with Lennar very bad, you wont feel respected in their office. I could have responded them in different if i want back out for my purchase, but i liked the location Carolina Springs community. And later i was never interested to talk to them in any manner because of their behaviour. Construction manager is not even ready to do small changes while doing the construction even we are ready to pay for that. I felt their legal and construction teams are so worried on their quality of work that preventing them taking these kind of small works. I will recommend this community just for its location, and if they allow some small enhancements. ... More

I have been very pleased with how quickly items are resolved. It's a pleasure to deal with great reps.

Everything was going great until someone from Lennar ordered a 6 ft high vinyl fence to be installed blocking a water view of a beautiful pond after everyone closed on their property. Supposedly the salespeople didn't know that a fence was going up. They sold us the property with a premium for that view. So they took our money then blocked the view with the fence! Someone at Lennar needs to be held responsible and fired. It's a shame because of this situation it has ruined a great home buying experience for many of us. They need to take the fence down!

Had a bad experience with the sales guy. Felt like a military recruiter - made promises that I would get certain things included in the house and on the papers I had to sign, he purposefully left that out. Told me I had nothing in writing which was very sketchy. Talked to some neighbors and at least 4 others had a similar experience. I really did not want to give him the commission on this sale but I had to get the house. The finance team was also a nightmare. More times than I can count I was asked for docs that were supposedly due the next day and they would be sent to me at midnight (or later). My calls and emails were constantly ignore or I would receive an extremely delayed response. Overall, this was a really bad experience especially for it being my first house. There was a couple people on the construction team that made it better when doing walk throughs and such but other than that, I would not deal with the Lennar team again. I was hoping to have a much better first time homebuying experience. ... More

Disappointed as to how unprofessionally Lennar handled the sale. What was stated and what was said were not correct. Extremely disappointing to keep getting feedback that this is not a custom home, so we need to expect this poor quality of work. Cracks in the tile and imperfect paintings and not aligned walls....first time buying a Lennar Home....maybe the last time too.....

The sales associates filled out our contracts incorrectly with simple mistakes and would not correct them when they were pointed out. Example incorrect contact information. They along with the mortgage team gave us understated estimates due to interest rates that did not match the offered interest rates. This was also not corrected when it was pointed out. The Lennar employees across multiple departments did not pay attention to the details and made sloppy mistakes that made the home buying experience difficult and frustrating. Once upper level management got involved to correct the mistakes things went smoothly. ... More

I cannot express how i feel about my experience because @Trust Builder and @lennar block my experience. Don't understand why you ask for my experience if i cannot express myself, I suppose you want only good rating are the ones you make public,

I think that Lennar builds a good home. The one subcontractor that I think could improve is their concrete pouring contractor who they used in our subdivision. The concrete slab on back patio has holes and rocks exposed on sides and cracks already in front driveway. They tried to skim coat some of walkway in front which is now chipping away. Overall the concrete peeps get a 2 out of 10. I’ve purchased a new home before out of state so I’ve experienced much better workmanship in the concrete. The drywall is pretty thin throughout the build so you can hear pretty much everything in the next room. Wish there was insulation on interior walls to muffle noise. Besides those two things mentioned above there are some good features. The layout and 9’ ceilings and everything included are amazing! Overall good experience!! ... More

The amount of cosmetic defects and the amount of time it has taken to fix these issue has been the worst experience of my house buying experience. We were rushed through the final walk through a lot of things were missed and the whole process just felt rushed! From the financial stand point all the way through closing. Miscommunication with the entire staff from sales to closing escrow agents. Worse experience ever. Never again will I get a Lennar home

Too many different people involved in the process and a lack of accountability. Move in items were not completed timely and still finding issues.

Great New Home Experience

Easy process when I call for service

Original sales person okay, but the last one left in the development is awesome!

I cannot stress this enough: stay as far away from Lennar as possible. My experience with them has been an absolute nightmare. From the very beginning, they were unprofessional and unreliable. Deadlines were consistently missed, communication was terrible, and the quality of the work was horrendous. The house they built for me is riddled with issues—poor craftsmanship, cheap materials, and countless problems that should have been caught during construction. It's clear that they cut corners wherever they could, and now I'm left with a house that needs constant repairs. The customer service is non-existent. Every time I tried to raise concerns, I was met with excuses, delays, or outright ignored. It's clear that once they have your money, they couldn't care less about the quality of their work or your satisfaction. If you're thinking about building a home, do yourself a favor and avoid Lennar at all costs. You'll save yourself a lot of time, money, and headaches by going with a more reputable builder. ... More

Easy to work with most of the time. Quality of home is extremely poor. Contractors need to pay closer attention to detail. Poor workmanship. The “integrity“ of Lennar is poor Would not recommend your company to anyone else

The staff are not that good. Very bad material quality considering that the price of the house is almost half a million dollars Issues started to appear after just one week of closing. Their warranty are scam. It doesn't cover the roof the fence the irrigation system. Overall experience BAD

Very good sales attention. Slow attention on closing day

The Lennar team was amazing. From my first meeting with Heidi, I knew this was gonna be the place I call home. She answered all my questions and helped me navigate the process. I was very in decisive on which house plan I wanted and probably visited with Heidi 10 times before making a decision, she was super patient and understanding . Then I started the mortgage process with Laura, who probably has a million loans going at one time but she made me feel like I was her only customer. Laura answered all of my questions and knows her stuff which gave me confidence I made the right choice using Lennar Mortgage. I got consistent updates from Lisa who made this process so much fun and gave me something to look forward to. Lisa made herself available to me at anytime and always got back to me promptly. Shane walked me through my home pre-closing and explained all of the functions and pointed out final touches (I didn’t even notice) that he would make, then made sure I was happy with the home prior to closing. I have had no issues 90 days in however Mike, my warranty person has been extremely responsive and professional if I have any questions post close. My home is stunning and the amenities are top notch. Thank you Lennar team for making my first home buying experience one I will never forget. I am over the moon still to this day!! ... More