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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21348 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21348 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Not the best

  • Anonymous
  • Verified HomeBuyer
  • June 10, 2026
  • Thornton, CO

Not the best workmanship - I had to submit multiple warranty requests with the first few weeks of moving in. Not the best design/Architect. There are simple changes they could have made to make it better like why could not all the houses have porch entry stairs on the opposite sides? This would have made the porch space actually usable. I think they could have alternated 3 bedroom and 4 bedroom houses as much as possible for better privacy - when you have two four bedroom units next to each other, your windows align exactly and you can see each other unless you decide to keep your blinds ...

Lennar responded:
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. If you have any outstanding warrantable concerns, please submit your warranty/service request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution and allows you to track status in real time. Moving forward, we hope your home will become a place of comfort and enjoyment for you and your family.

Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 2

New home purchase

  • Maria M.
  • Verified HomeBuyer
  • June 10, 2026
  • Davenport, FL

Entire process went smoothly, Everyone involved in the was always available to answer any of my questions. I’ve owned a Lennar home in the past. The home included a ring camera. The new home does not..which would have been nice.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

BN

  • Anonymous
  • Verified HomeBuyer
  • June 10, 2026
  • San Antonio, TX

Overall not responsive and several issues

Lennar responded:
Thank you for your feedback. We regret that your experience did not meet expectations and impacted your trust in the process. We remain committed to improving the homeowner experience moving forward. For any remaining service-related concerns, please submit a warranty/service request through your Lennar Account so it can be properly documented and reviewed.

Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

lennar department

  • Herboski J.
  • Verified HomeBuyer
  • June 10, 2026
  • Eagle Lake, FL

recently purchased a home in polk county area , new community just built and when i went to inquire of a property i told the salesperson i wanted a home on the end he told me they not building anymore homes in the area i selected so few months in as i got a home i really wasnt happy i noticed that they built 3 more homes that was last, so he lied, after i closed on the home we experienced the air conditioning wasnt working after we moved in i went through 8 lennar people to explain my situation this was the worse awful experience i have ever went through as a first time buyer, my family had ...

Lennar responded:
Thank you Herboski, for taking the time to share your feedback. We regret that your experience did not reflect your expectations. If there are still outstanding warranty issues you would like us to review, please email CorporateCustomerCare@Lennar.com so we can review. We value homeowner feedback as it helps us identify opportunities to improve our processes.

Sincerely,

Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Collin

  • Oliver Plaza R.
  • Verified HomeBuyer
  • June 10, 2026
  • Woodruff, SC

Very happy and satisfied with my new home. Collin is very helpful, trustworthy and good customer service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No customer service after you sign your closing docs

  • Jeanette M.
  • Verified HomeBuyer
  • June 10, 2026
  • Port Orchard, WA

We’ve had nothing but trouble trying to get warranty service requests complete. No follow up or follow through. Before we closed, we received very prompt assistance, now that we are in the home, nobody will call us back. We’ve submitted five or six service requests for items we found that need fixing and I’m waiting here on a work day for somebody to come address our concerns. I have no idea when because customer service won’t respond to me. We are left out in the cold so to speak.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 1

Workers under their builders Not doing proper work done.

  • Anonymous
  • Verified HomeBuyer
  • June 10, 2026
  • Tracy, CA

Need monitor todo the repairs and request to dispose things.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

laison Alex was excellent in responding to issues.

  • Anonymous
  • Verified HomeBuyer
  • June 10, 2026
  • Rancho Cordova, CA

Ryan was extremely helpful in home buying process

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Best Home Purchase I've Ever Made

  • Albert Christiaan V.
  • Verified HomeBuyer
  • June 10, 2026
  • Magnolia, TX

Can't express how extremely happy I am with my new home purchase from Lennar. Great community, awesome neighbors, and quality product. I highly recommend using Lennar as they have streamlined the buying process and offer and outstanding product especially in this price range.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Extremely happy!

  • Linda V.
  • Verified HomeBuyer
  • June 10, 2026
  • Thornton, CO

The purchase of my home went smoothly. Every question I had during the process of my home being built was answered quickly and professionally. After moving in, I’ve had a few small issues and they have been taken care of within days. Everyone working for Lennar has been kind, helpful and supportive. I’m extremely happy to be living in my new Lennar home!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

1st time homebuyer

  • Tobi H.
  • Verified HomeBuyer
  • June 10, 2026
  • Wendell, NC

Trent was condescending and only responded when he was making requests and Mary is a liar. This is my first home, BUT it definitely is not my forever home.

Lennar responded:
Thank you Tobi, for taking the time to share your feedback. We value homeowner insights as they help us improve our processes moving forward. If you would like to provide additional details, please contact CorporateCustomerCare@Lennar.com.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 3

They have been pretty good in response to request issues in regards to fixing items in our home

  • Dario M.
  • Verified HomeBuyer
  • June 10, 2026
  • Aubrey, TX

Since we moved in, we’ve had a couple issues that needed to be fixed and they’ve been pretty good in response to fix, but there are other items that we are still waiting on them to be resolved, overall 3 1/2 to 4 stars...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Good

  • Judith L.
  • Verified HomeBuyer
  • June 10, 2026
  • Monroe Township, NJ

John was excellent to answer any questions we had. There is a property that doesn’t belong to The Venue that has a dilapidated pool which we can see from my backyard and was told that trees were going up to have coverage from it but the trees that were planted are situated in such an angle that more trees need to be planted in order for us not to see that horrible property. Now I have to speak with HOA to see if they can put at least 5 more trees so that when they grow out we would have full coverage.

Total Score 5


Quality 2

Trustworthiness 1

Responsiveness 2

Annie

  • Annie R.
  • Verified HomeBuyer
  • June 10, 2026
  • Summerville, SC

The ladies who helped me all the way through the process of buying my home are wonderful working women who have a great understanding of what to do. You could call them at anytime or if they weren’t available at that time, they’d called you back. They worked with me until the end and were available to continue to answer any questions I had after the closing. Ladies again I want to thank you for all your services with helping me through this process. Your guidances are greatly appreciated.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Purchasing experience was very good. Lennar was helpful in every step of the process.

  • Anonymous
  • Verified HomeBuyer
  • June 10, 2026
  • Aubrey, TX

Warranty service is seriously flawed.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Excellent construction manager

  • Anonymous
  • Verified HomeBuyer
  • June 10, 2026
  • Summerville, SC

Lennar has the best floor plans of all builders that we saw in the area. Watching our 3rd Lennar home to completion very pleased with the process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

They have some kinks they need to work out

  • Jason R.
  • Verified HomeBuyer
  • June 10, 2026
  • New Port Richey, FL

GET A THIRD PARTY INSPECTOR. I've been in the house less than a month and had an issue. Its been almost 2 months now and the issue has not been fixed. I put in work orders and they close them. I tried to reopen it and it got denied. If this is how it going to be while I own this house I would say BUYERS BEWARE.

Lennar responded:
Thank you Jason for sharing your feedback with us. We value your input. If you would like to provide additional details regarding your concern, please email CorporateCustomerCare@Lennar.com so that we may review the matter and assist you further.

Sincerely,

Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Happy Homeowner

  • Andre H.
  • Verified HomeBuyer
  • June 09, 2026
  • Las Vegas, NV

This is my third Lennar home that I have built with Lennar. I’m excited to finally have my one story as a retired Navy veteran. I actually enjoy and love Lennar Homes because this is my third Lennar home. Very nice homes that comes with everything that I want without many upgrades. The staff are very friendly and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The Whole process went smoothly

  • Desmond M.
  • Verified HomeBuyer
  • June 09, 2026
  • Port Saint Lucie, FL

Houses are fairly well made and the overall buying experience went as good as could be expected.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Nice house for 1st time buyers.

  • Kevin Wesley C.
  • Verified HomeBuyer
  • June 09, 2026
  • Princeton, TX

The layout just didnt really make any sence. Attic door is in the walkway and not in the garage. Doors are pretty thin like shoulder width? Storage could be a lot better.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 2

New home buying

  • Michael R.
  • Verified HomeBuyer
  • June 09, 2026
  • Englewood, FL

This was the second time we visited the site to look at new homes. This time they were offering a better price and quicker completion date. Jake was a very knowledgeable sales person who helped guide us to complete our purchase. It was easy to access the home throughout the completion process. The move in has been great and the few issues with the home have been resolved quickly.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Adrian

  • Adrian C.
  • Verified HomeBuyer
  • June 09, 2026
  • Los Banos, CA

En la compra todo muy bien , en la garantías no estoy satisfecho

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 1

Jose

  • Jose V.
  • Verified HomeBuyer
  • June 09, 2026
  • Manteca, CA

My wife and I are very pleased, with whole process. Wang was very helpful he walked us very smooth throughout final session very pleased with Lennar staff

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very good. Thank you.

  • Iqbal S.
  • Verified HomeBuyer
  • June 09, 2026
  • Bakersfield, CA

Refers to the buyer’s . I have great experience with Lennar. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excitement to frustrations and back again

  • Anonymous
  • Verified HomeBuyer
  • June 09, 2026
  • Henderson, NV

We put in an offer and were excited. We made sure our ducks were in a row. Sadly when we got to underwriting, communication went sparse and our hope of closing early vanished, costing us another month of rent. We could have closed sooner but they waited a week to let us know they needed more paperwork. We never received an apology or any response when we brought this complaint up. The House is solid so far but our first buying experience was not a joyous one. Grateful it is over and we can move on. Lots of good people with this lennar group just not efficient. I offered my services as it is ...

Total Score 3


Quality 5

Trustworthiness 3

Responsiveness 4

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