Lennar Reviews

Lennar made our move easy

So far they have been very good to work with and workmanship is very good, this is the third house we have built and it is better than the first two by a long shot so far. Only time will tell and maybe a review at 1 year can really solidify workmanship and responsiveness to issues, So far in the first 4 weeks they have been really good. they do take care of everything from Loan, to build, to insurance and made it somewhat easy.

Honestly this was my 3 home purchase but if was the worst of the three. More stressful, communication wasn’t good at all, timeline kept changing, walkthrough and final walkthrough did not repair a lot of things that were broken or damage. Plan to purchase again but it will not be with Lennar.

It is very good. Price and quality of home is good

Great deal with Lennar & low rate interest

The houses go up quick. The folks working on the houses are most likely not skilled carpenters, brick layers, etc. the numerous issues after construction have been addressed. The customer service manager is ver responsive. Wish lennar would allow you to pay for upgrades. They put a package together and aren’t flexible to needs. Finishes are nice. I would like to see them come to with a better way to keep the other new construction from being so intrusive. I get we bought new construction. Don’t remind us of it by having every worker block your drive way or blast music at 7am while they hand drywall. ... More

Most of my experiences were great. The painters were a joke and couldn’t even use the correct paint to do patches. Carpet Installers are inexperienced and need to be trained better so that way you can’t feel all the strips through the carpet.

The Lennar team was great to work with from the beginning of the sale to closing.

All aspects of Lennar home purchase was excellent, except for Lennar Mortgage poor customer service. After 3 and a half months, my loan application was not approved, and I cancelled 3 days before closing date.

Over all process was smooth. Especially Sales& Mortgage. Special kudos and appreciation to the Lennar credit score advisor. Lennar won’t dis appointment me and anyone for sure. Happy to recommend Lennar to my family and friends for sure. Regarding service team, I haven’t reached out them yet but Hoping to have the better customer support for the next 330 days.

Make sure your home is FULLY completed because once you move in they drag their feet on getting your repairs or even things that need to be completed, completed. The communication is extremely poor between their people and from the construction manager to contractors, etc.. been in my home for almost 2 months and still waiting on items to get fixed/completed. They are more concerned with selling more houses so they will try to complete those before really caring to attend to your needs although you have already moved into your home.

If I could go back I would have never bought a Lennar home. To start they act like they throw all these extras in when in reality all the homes come with them. When I walked through the home the first time there was a beer can on the kitchen counter (screams quality). You could fill up multiple pages with the amount of repairs they had to make initially. Of course now that I’ve closed I find things pretty often that were poorly done and now it’s too late for them to repair it. The carpet is coming up in a lot of the corners, especially the stairs. As well as every seam of the doors and stairs you can feel the ends of the nails. Every cabinet is uneven, they didn’t paint to the edge of the cabinets. There’s paint on the light fixtures. I went days without AC and a fridge because my power surged from whoever laid the power lines. They had to dig a giant hole in my yard to fix the problem so now I have a giant dirt patch but of course I’m already closed so they won’t replace the grass. I had 3 breakers trip that needed to be replaced. The parking is very limited, they obviously didn’t put much thought into how many people will be living there. They stained the staircase banister with two different colors so I had to redo it all. There’s paint on a few of the door knobs. I could go on and on. It’s disappointing, I paid full price for a house that is not even close to worth it. They’re mass produced, I thought I was getting a good deal but I was gullible. Some of the staff were friendly while others were just trying to make a sale. One of the sales reps irresponsibly posted a picture of my drivers license on another listing and it was online for weeks before I finally got it taken down. He said that he wasn’t good with technology and asked me to do it. Don’t trust their prices a week before closing they were selling the exact same townhouse for more than 30K less. ... More

- Quick to answer questions and address concerns - Available to fix issues promptly - Responsive to needs and provided timely solutionsHere's a summarized version: "Issues with home buying process: - E-closing process was awkward and difficult to navigate - Charged for rush documents despite no request from me - Maintain lawn during water restriction phase, resulting in high water bills

Since I don’t have an any good words about the loan officer(s) that were assigned to me. I will say the managers and underwriting team ans well ans the crew who did walk the through and inspection ,especially the onsite rep who was phenomenal. They made this experience so much better than after the shamockery with loan officers and this played a part in the score and success of a close.

Lennar kept me well informed and even accommodated a misguided shipment of refrigerated medication. James gladly put the package in the fridge for me. Above and beyond my expectations. Everyone has been quick to answer all questions.

The whole experience was stressful and not up to regular standards. I do not recommend anyone to deal with Lennar, Lennar Mortgage or Lennar Warranty nowadays

Lennar homes and the agent are great

The subs need to do the job right the first time. I’ve had 5 major issue with my lawn. 2 broken sprinkler lines, one not burried, lawn died and replaced. This is my 3rd Lennar home I’ve bought and I’m sure Lennar won’t respond to this but that’s life. So probably my last Lennar I’ll buy.

We love our new floor plan, it works great for our family. Having lived in the house for a couple of months now, however, there are several quality issues that we have noticed. Our doorbell had a blown transformer right off the bat, lightbulbs burned out within days of moving in, whoever is in charge of the caulking, grouting and paint was either a novice or moved through too fast and created quite the mess. The "construction clean" was not clean at all. There was still dust all over the house on top of light switches, counters, baseboards, floors... I'm not entirely sure that our countertops in the bathrooms were ever sealed. We've got nail hole pops coming out everywhere. One of our electrical receptacles is throwing sparks when a phone charger was plugged into it (not the charger's fault, it's okay in every other receptacle). The sinks and shower look like they were pretty scratched up during the construction process and then glossed over rather than being replaced. All this is still after we had a home inspector come through twice to handle the major items that were wrong with the home. Love the floor plan, the execution left a lot to be desired. ... More

helpful employees Would recommend Would like to see upgrades to cabinets, i.e., medicine chests and a few roll out drawers. Lots of space but not great way to utilize.

It was a simple and great experience I engage in. Highly recommended to look at Lennar if you are in the market for a new home.

Fast built but works are not neat. We got crooked attachment plugs, hole in front porch, no shower seal, paints that are already coming off, creaked doors. High ceiling is a plus but still hear people upstairs stomping and moving around so loudly. Thin walls, we can hear people walking upstairs next to our unit. Sales person, loan officers, and customer service are very professionals and answer to all our questions.

Please take your time during your walk through. Everyone is moving 100MPH to get you to closing and lots of fine details are left out. We made the mistake of doing our closing the morning of our walk through...the men were still in our home "completing" the last-minute items which were still not done. Once you close, they are not timely in sending people to your home to repair. You go with many days and hours wasted of no one coming or calling you back. You get the round around of calling A, B and C because they are no longer responsible for those items you now need repaired in your BRAND new house you purchased. I have already had a leak in my bedroom from our very 1st storm here and the person that was assigned to my case Illiana, at first told me my claim was going to be denied because we had a lot of rain! Who says that to someone that just spent several hundred thousand dollars!!!!! We didn't buy a tent, we bought a LENNAR trusted built home. Plus, you never want to tell someone flat out NO without giving them some options. The other frustration is they dont respond right away but when they do, they say we will be tomorrow at 10 and if you want this done, be there! Thats also not okay. People have jobs and jobs require notice. I just spent my whole day on Monday, waiting for someone to come from 8am-12am and no one arrived. I got a follow up call 2 days later letting me know the GC is going to come to my home today at 10am, again without asking if I am going to be home. So once again people, make sure you spend a lot of time in the home. Dont let anyone rush you. Print a checklist on line and bring with you and DO NOT close until all the work has been done. ... More

Finishing the new home isn’t good. Lot of stains left behind

From start to finish, the experience was great. I purchased a move in ready home. Communication was top tier between all players throughout the process between Lennar team, my realtors and loan officer. I’m not sure what I expected throughout the process but I’d have to say my expectations were exceeded. The only drawback for me was lack of follow up to my questions regarding options to add a few things that wasn’t included such as laundry, refrigerator, fence and patio screen door. Overall, for my family and I, we received more than we could ask for with the price we paid.