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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21144 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21144 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar house is worth for the money

  • Srihari Y.
  • Verified HomeBuyer
  • July 27, 2024
  • Noblesville, IN

Lennar houses are worth of the money. However, their system of dealing with customers is horrible. No central / nodal person. Nobody owns the responsibility of dealing with customer. You will be runnig from pillar to post in resolving the issues without proper direction. In nutshell it is a nightmare in dealing with Lennar. But their prices are reasonable.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

Valley View East Hanover NJ

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2024
  • East Hanover, NJ

Overall Lennar is very good and build beautiful homes for people to enjoy. Sales, concierge and move in service is very good. Opportunity for improvements. Fix all not some issues faster after move in. Add some custom options for floors, backsplash, cabinets. Opportunity to add electricity and hot water connections for bidets in bathrooms. Larger cement pad in the back. Paint garage, as they come unpainted. Need smart home options and better cables through house.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Good

  • Sophie K.
  • Verified HomeBuyer
  • July 27, 2024
  • Whitestown, IN

Good when the right people were involved. Some of the loan experience was poor, but Logan helped make it 10x better.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

Don’t sign if items that need to be fixed aren’t done before closing date

  • Melissa S.
  • Verified HomeBuyer
  • July 27, 2024
  • Zephyrhills, FL

On the day of closing I went to home to do another inspection and items like the cabinets that had scratches were not fixed. Was told that it will be done when I come back from closing. Never happened and it’s now been 2 months and I still haven’t gotten it fixed. So don’t sign until the items they need to fix is fix because then u will end up having to do the run around

Lennar responded:
Good afternoon, Melissa. We appreciate you taking the time to share your experience with us. We are sorry to hear there were issues in your home that were not fixed before closing and that have not been fixed yet. I will share this feedback with upper management for their review and assistance. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Issues within a week of moving in

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2024
  • Fresno, CA

I was shopping around other homes such as KB houses and Wilson houses but due to the unavailability of homes I had to look at Lennar homes. My experience was good but not great during process to close escrow as the staffs weren’t quick to response to my questions and needs, I usually have to do 2-3 response to get an answer back. After moving into the home, things started to break such as drywall, hidden cracks, hidden poor construction, a lot of nails from roof and backyard. Overall Lennar homes was not my first choice, I had limited time to find a home so I had no choice as landlord was ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Sharon

  • Sharon B.
  • Verified HomeBuyer
  • July 27, 2024
  • Harvest, AL

I am grateful to God for my new beautiful home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

great experience

  • Brian C.
  • Verified HomeBuyer
  • July 27, 2024
  • Summerville, SC

I enjoyed working with my CM Bill and my Sales Consultant Kimberly

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Everything from Lennar Mortgage to closing was very Subpar at best

  • Marcus O.
  • Verified HomeBuyer
  • July 27, 2024
  • Ave Maria, FL

To Start was not happy with Lennar Mortgage, wished I had used a different company. The communication for closing was non existent. Nobody showed us anything on how to operate pool and other features like the ring camera etc. We had to hunt down our keys and garage door opener. the Sheet rock and walls were poorly done and a lot of the holes for lights and outlets were cut too big and one light above kitchen Island was buried and had to be found and cut out after. Overall communication was just not good. Talking to the neighbors they have had the exact same bad experience.

Lennar responded:
Good afternoon,Marcus and thank you for sharing your feedback. We are sorry to hear there were so many issues during your homebuying experience We hope that moving forward we can offer you a better Homeowner's experience. If there are any outstanding warrantable issues, please do not hesitate to submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 2

Nerve wrecking, exciting, but overall satisfying.

  • Mackie S.
  • Verified HomeBuyer
  • July 27, 2024
  • San Antonio, TX

Everyone with Lennar Corporation was always accommodating, patient and professional in guiding me through the nerve wrecking process of home buying. In the end it was worth it because I love my Lennar home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was good but could have been better

  • Ryan K.
  • Verified HomeBuyer
  • July 27, 2024
  • Las Vegas, NV

The agent, Shay, was great and the team inside Lennar was pretty good. Unfortunately, Lennar is plagued with incompetence and cost cutting to the extreme at the top. The purchasing team needs to be updated and the design team needs to refocus on what matters in a successful design. I can understand removing the powder room from the RV garage to cut costs. But there was an opportunity to put tough ins for future for a sink on the back side of the master bath. The windows for the garage were removed, which was a design failure and cut very little overall cost. The door to the back yard was ...

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 4

Not so great

  • Magda S.
  • Verified HomeBuyer
  • July 27, 2024
  • McKinney, TX

For title, I didn’t know when I was going to sign until it was about two days before it was very hectic, I had to wait a long time when I went to the office because they didn’t have everything ready, and then after they wanted me to go back and sign more papers And I live like 45 minutes away so I said no, so a very nice lady came to my house so I could sign more papers, purchased many houses throughout my life. I have never had an experience like this should Communicate better, since people are anxiously waiting to know when it’s going to close and not Just two days before we close, because ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Everyone we came in contact with throughout the whole buying and closing process was amazing and very helpful. They kept us informed throughout the entire process

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2024
  • Anna, TX

Lennar is a great builder their product is great and affordable. They truly care about their customers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bad

  • Elyssa T.
  • Verified HomeBuyer
  • July 27, 2024
  • Wimauma, FL

Closing was a nightmare , got ripped off , house is not built for storms

Lennar responded:
Good afternoon Elyssa, We appreciate you taking the time to share your feedback and are very sorry to hear this you feel your home was not well built. We hope that moving forward we can change your sentiment to a more positive one as a Homeowner. If you have any questions or warrantable issues, please do not hesitate to submit a warranty/service request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Y

  • Yanick C.
  • Verified HomeBuyer
  • July 27, 2024
  • Wimauma, FL

I am very disappointed with the quality of materials and finished products that I received from Lennar.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Great experience!

  • Anthony M.
  • Verified HomeBuyer
  • July 27, 2024
  • San Antonio, FL

Eddie and Cameron have been wonderful to work with. They were very professional and nice. Thank you, Tony

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pedro

  • Pedro G.
  • Verified HomeBuyer
  • July 27, 2024
  • Kissimmee, FL

The house is not bad, but there was a lack of attention to many details, apart from an unjustified delay in its delivery. The best has been Mrs Maria Gonzalez in addressing questions and complaints. THANKS MRS MARIA!! It will be difficult for me to buy houses from Lennar again.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Melissa was amazing!! Alex and Marlo were great!!

  • Duane L.
  • Verified HomeBuyer
  • July 27, 2024
  • Henderson, NV

Melissa, The real estate agent on site was amazing, I’m very grateful for her professionalism and courtesy. I showed up without an appointment on my lunch hour and she treated me wonderful even though she had another appointment showing up she took care of me. She is a valued asset to you are company. Alex was a great lender and was able to get the house closed within 30 days which was pretty impressive. Marlo the gentleman on site showing the property to me during the 30 days and was here for the walk-throughs. Did an excellent job. he’s very thorough and very professional. The craftsmanship ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Because it’s new doesn’t mean better… should’ve stayed in Texas!!!

  • Andre D.
  • Verified HomeBuyer
  • July 27, 2024
  • Crown Point, IN

Highly disappointed in buying a lennar home, spoke with neighbors everyone had a problem at closing and property isn’t worth the value

Lennar responded:
Thank you, Andre. We appreciate you taking the time to share your feedback. We are very sorry to hear you are highly disappointed as a Homebuyer. We hope that moving forward we can change your sentiment to a more positive one as a Homeowner. If you have any questions or warrantable issues, please do not hesitate to submit a warranty/service request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

First house

  • Brian H.
  • Verified HomeBuyer
  • July 27, 2024
  • New Caney, TX

This being our first purchase and it being a new build, Lennar helped us along the way every step, the quality of the house is above others, when you have questions or concerns they respond quickly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience!

  • Twanna W.
  • Verified HomeBuyer
  • July 27, 2024
  • Cantonment, FL

My journey started with my husband and I just looking and dreaming. Credit wasn’t great. Meet Marcia, who walked us through Sagewood. She he told us about McKenzie Ridge. She was very helpful and really felt what we wanted. A couple weeks later we went to McKenzie Ridge where we met Lynn. She was so enthusiastic and made our experience exciting. She gave her loan officer my information and told me that she would help get us on the right track. If it wasn’t for Lynn’s enthusiasm, I wouldn’t have taken the steps to work towards my dream. I am forever grateful for her. I would definitely ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Super

  • Marcin K.
  • Verified HomeBuyer
  • July 27, 2024
  • Ave Maria, FL

Everything’s was great and fast .super , Marcin

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I am satisfied

  • Voguenst C.
  • Verified HomeBuyer
  • July 27, 2024
  • Lakeland, FL

I am highly satisfied about all the services that Lennar provided to my family, I give so many people information about Lennar services.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Trash experience

  • Brian S.
  • Verified HomeBuyer
  • July 27, 2024
  • Crandall, TX

If you can buy with anyone else DO IT. Issues after issue, getting information/returned calls… umm yeah right. Praying on people with no knowledge of the mortgage industry and you should steer clear.

Lennar responded:
Thank you, Brian for taking the time to share your comments. We are very sorry to hear this was your experience as a Homebuyer. We hope that moving forward we can change your sentiment to a more positive one as a Homeowner. If you have any questions or warrantable issues, please do not hesitate to submit a warranty/service request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Buyer Milton

  • Milton H.
  • Verified HomeBuyer
  • July 27, 2024
  • Hampton, GA

My experience first started was not professional at all.Inform Lennar about my concern and was immediately put me with another loan officer (Oliver Washington) who was just fantastic,very professional,very knowledgeable,very helpful individual,

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Duong M.
  • Verified HomeBuyer
  • July 27, 2024
  • Murrieta, CA

Great experience with Lennar team. Thank you.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

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