Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21558 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Not happy with overall experience.
- Eden P.
- Verified HomeBuyer
- August 08, 2024
- Las Vegas, NV
Yesterday the construction guys accidentally splattered cement on our newly constructed swimming pool and the deck around it. A construction guy came but I didn’t hear the doorbell because I was in the shower. 10 min later I found out what happened and I texted the construction manager (Gerry). He didn’t even respond. I have to get someone to clean the deck and repaint the affected areas. I believe it was the responsibility of Lennar.
Total Score 3
Quality 4
Trustworthiness 2
Responsiveness 1
Great experience
- Mark B.
- Verified HomeBuyer
- August 08, 2024
- Santa Clarita, CA
We love our new home. And Heros made the home buying experience a breeze.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar Living!
- Kevin M.
- Verified HomeBuyer
- August 08, 2024
- Plumsted Township, NJ
We love our Lennar home at the Venue at Longview. We purchased the Saratoga model. I only have 2 issues. I opted out of the drywall repair offered by Lennar and did the repairs myself. But having to fix almost 40 nail and screw pops is unacceptable. I understand the home has to settle but screw pops should never happen. They use 1 1/4 inch screws. Their not long enough and their not tightened enough. Nail pops are a given but screw pops should never happen. Secondly the installation of the Shaw Sunkist hardwood flooring, specifically when it comes to applying the adhesive has to improve. ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great
- Rodney P.
- Verified HomeBuyer
- August 08, 2024
- Chula Vista, CA
Overall great experience, thank you for giving me confidence and believing in your company.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Mediocre at best
- Zachary T.
- Verified HomeBuyer
- August 08, 2024
- San Antonio, TX
Heavily implied sod and trees would be delayed until I was able to arrive at the home. Told it would be documented. Neither happened and there was no follow up on the matter. Trees were replaced but sod left to me, which will cost me $8k out of pocket to replace. Multiple breakers keep popping and have to keep submitting work orders. Garbage disposal never worked. Dishwasher stopped working. Wasn't told there wouldn't be window screens. Multiple areas still need touch up paint. Multiple areas weren't cleaned from paint droplets. Overall feel I was taken advantage of and not properly assisted ...
Total Score 3
Quality 3
Trustworthiness 1
Responsiveness 2
Would be happy to use them again but you have to be on top of things!
- Emily B.
- Verified HomeBuyer
- August 08, 2024
- Mapleton, UT
Love our new home! Lennar is good but you still need to make sure you’re on top of things. We had a lot of items that needed fixing in our walk though and even after they didn’t get everything- you need to be really diligent. We had some things come up after we moved in that needed fixing and Lennar has been really great about it. Very quick about fixes. A couple things are clearly pretty cheap like the carpet and the fake tile in the bathrooms but some other items are higher quality like the cabinets and hvac system. Over all we felt we got a great deal using Lennar and would recommend them ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Everyone very personable
- Michael W.
- Verified HomeBuyer
- August 08, 2024
- Hockley, TX
Had an amazing home buying experience. Leo was great along with the sales team
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
So easy , everything on line.
- Christine F.
- Verified HomeBuyer
- August 08, 2024
- Foley, AL
I'm a 77yr old widow who moved here from ga. Actually did everything on line except for closing and I could have done that on line also. The Lennar team helped me every step of the way. Aberdeen is close to the beach and is perfect for retired people. I love it.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Buying process not professional from product presentation to Lenard PM at final inspection to closing at law firm.
- Gary F.
- Verified HomeBuyer
- August 08, 2024
- Summerville, SC
Lennar seriously needs to look at there home buying process from the bottom up. Sales people need to know more about the product their selling, I had an independent inspection done of the newly constructed house many incompleted items, a lot code related. Some where corrected then PM said he would correct remaining issues himself after settlement. Off the record never seen PM since. If this is the way Lennar does business it’s no surprise the sued all the time. There the reason production builders get a bad reputation. If Lennars PM (Lou) dot return as promised to finish my unfinished punch ...
Lennar responded:
Good morning Gary, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you have faced during your home-buying process. We understand how important this milestone is, and we regret that it did not meet your ...
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
Gerry Lana
- Gerald C.
- Verified HomeBuyer
- August 08, 2024
- Cottage Grove, MN
From top to bottom our experience with Lennar was top notch. From start to finish. We love our new home and would definitely recommend Lennar to anyone who is looking to buy a new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Many people exelent, I feel like home
- Alexander C.
- Verified HomeBuyer
- August 08, 2024
- Katy, TX
In general terms, I think it was a good choice to choose this residence and the LENNAR construction company, very good advisors at the service of a client. thanks for the help throughout the process
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
brett was super quick to respond to any concerns or needs. We had any work after closing that needed to be completed was done in a timely manner. We love our new home. It’s beautiful
- Loretta M.
- Verified HomeBuyer
- August 08, 2024
- Bulverde, TX
Our private inspector, sad that the house was really well built everything that needed to get done after closing was done in a timely manner. I would highly recommend Lennar homes to anyone looking
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Dan is great but he’s only one man to do all the issues
- Mark S.
- Verified HomeBuyer
- August 08, 2024
- Calabash, NC
Nothing nothing nothing nothing nothing
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 4
Well organized on time has honest
- Lana E.
- Verified HomeBuyer
- August 08, 2024
- Little Canada, MN
Honest on time welcoming beautiful
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Southern charm
- Alfredo P.
- Verified HomeBuyer
- August 08, 2024
- Summerville, SC
My experience with Lennar was great. Everyone on there team was well appointed in their skill. I felt like I was in the right hands from the beginning. There were a few problems after doing the inspection but Lennar was quick to resolve them and made the process easy. I’ve had the pleasure of working with their consumer service team and I couldn’t be more happy with the experience. They were prompt and thorough with helping me take care of any problems. All in all I’ve been very happy and confident with my purchase. Thank you so much.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Good, but not Great!
- Randall S.
- Verified HomeBuyer
- August 08, 2024
- Fort Myers, FL
The sales people were great, quite knowledgable and very responsive. The closing team was amazing. It was the smoothest closing that we've ever been through. Our home could be close to amazing. The structure itself is very high quality and the designs are beautiful. On the other hand, the finishes are something else altogether. It is the absolute WORST drywall job of any house we have ever lived in. (This makes 29 homes) there are walls that curve as much as an inch from floor to ceiling! The finish on the drywall looks like a 5th grader did it. (There is a reason they use only flat ...
Total Score 5
Quality 2
Trustworthiness 4
Responsiveness 4
An Excellent Purchase
- Gary B.
- Verified HomeBuyer
- August 08, 2024
- Ocala, FL
Great People from my initial contact with Sany to finance to Jake and title with Michelle and the follow up with Nate. The quality of the home exceeds that of other competitive builders by far in my view with details included that are not offered by other builders and even at a lower price. Overall, the BEST value is with Lennar.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home
- William O.
- Verified HomeBuyer
- August 08, 2024
- League City, TX
The whole process was very good. We are pleased with every step
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar Needs to Step Up
- Carlos R.
- Verified HomeBuyer
- August 08, 2024
- Columbia, TN
No Follow through. Several quality issues pre and post closing
Lennar responded:
Good morning Carlos, Thank you for bringing these issues to our attention. We apologize for the lack of follow-through and the quality issues you have experienced both before and after closing. Your feedback is important to us, and we are committed to addressing these concerns promptly.
Please reach out to us at LennarNews@Lennar.com, referencing this review, so we can follow up on the outstanding issues and ensure they are resolved. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Average
- Heath H.
- Verified HomeBuyer
- August 08, 2024
- Henderson, NV
I would say average, not bad, but not amazing. You will get a nice house you’ll just have to work harder at some things. Still working on getting hard water stains off tile, the dishwasher was so cheap we upgraded after the first repair, the carpet was put in so bad it comes up when you vacuum, we have been and still are working hard at getting crickets out of attic, never got a straight answer about yards so that was disheartening, and apparently some get red carpet hand over, we did not, and then we had to chase down the gate remotes. Now, with all that I’d still buy the house, we like the ...
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 5
Good overall
- Brian G.
- Verified HomeBuyer
- August 08, 2024
- Lakewood Ranch, FL
First time building with a track builder. Our sales agent, Sean, went above and beyond. He was very communicative with us throughout the building process. There were some structural issues found by the independent inspector we hired and they were corrected at the pre drywall Phase. We also had a real estate agent, Christina, represent our interest during the 6 month build. She kept us well informed on the construction progress. We would highly recommend hiring an independent home inspector. We feel our home is well built and Lennar’s “everything included” saved us money. What attracted ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Was Fantastic and smooth process
- Lydiah T.
- Verified HomeBuyer
- August 08, 2024
- Fort Worth, TX
Lennar is the best builder and very understanding during the process more so very patient
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Beautiful Experience
- Uday K.
- Verified HomeBuyer
- August 08, 2024
- Parker, CO
We had a wonderful experience buying Lennar Home, thank you Stephen for very smooth, quick and Hassle free process till closing. Beautiful house with ample space for closet, kitchen and other rooms. We are enjoying and recommend everyone to go for Lennar Home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Loan officers and title company were excellent.
- Allegria S.
- Verified HomeBuyer
- August 08, 2024
- San Antonio, TX
The loan officer Adam and his team did an amazing job when my husband and I were purchasing our new home. Adam stayed on top of things to the very end and even when we had questions after purchasing the home he was very helpful. That’s when I knew he really cared. Also the people at the title company were so patient and great communicators. If I had to start all over, I would love working with them.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Josh is the BEST!
- Bryan D.
- Verified HomeBuyer
- August 08, 2024
- Aurora, CO
The ONLY reason I bought this home was because of Josh. Hands down. Only person who cared to get everything done on time, made sure everything was fixed and touched up and communicated. If it wasn’t for Josh we would not be living here now.
Total Score 4
Quality 5
Trustworthiness 3
Responsiveness 5
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