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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21144 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21144 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Great Service, but Quality Issues

  • Juan P.
  • Verified HomeBuyer
  • June 28, 2024
  • Bulverde, TX

I am very satisfied with the builder's responsiveness, attention, and service. Unfortunately, I am disappointed with the quality of the house. I am currently experiencing electrical problems with my panel, which has been quite concerning.

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 4

Really enjoy our Eleanor home

  • Mark T.
  • Verified HomeBuyer
  • June 28, 2024
  • Henderson, NV

We just bought an Eleanor and are very pleased with the property. The transaction went very well and I do recommend them. We also did the mortgage loan through Lennar as well. If there was any knock I thought the communication through the loan process could have been a little tighter; however it was not bad and everything did come together on time. The home is beautiful and we are happy with the Lennar team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Ease of purchasing process.

  • Francisco G.
  • Verified HomeBuyer
  • June 28, 2024
  • San Antonio, TX

I purchased home in my late 70s with my Wife. The only issue I have is I am not computer literate nor my Wife. Filling out a work order for a plumbing issue was a royal pain in the behind. Technology is great, but at my age and lack of knowledge how it all works makes it more complicated for me personally. I think another way of helping the elderly such as myself and many others would enhance the importance of your company's commitment too not just the young, but old as well in all communities they are building in.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

First time buying a house

  • Ariel A.
  • Verified HomeBuyer
  • June 28, 2024
  • Davenport, FL

I was not expecting to have such a great experience with Lennar, the house is shining and I am really happy with it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mrs.

  • Laura H.
  • Verified HomeBuyer
  • June 28, 2024
  • Wimauma, FL

2 Months in and still working to have punch list items from a week prior to closing corrected. Fixed some small, simple items myself. Lennear Mortage had major issues, limited or delayed communication and issues they had were Lennar Mortgage created, they dropped the ball. Quality, low end builder grade appliances, carpeting, cabinets, etc.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Good experience overall with the purchase and process of loan

  • Keyssa D.
  • Verified HomeBuyer
  • June 28, 2024
  • Clermont, FL

Great experience overall; I had a bad experience in the beginning with the home design; but the staff, construction team, and loan officer and processor was able to assist when needed and provide a great service. Overall I am very happy with my new home and the type of loan I was able to receive. Will definitively recommend it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall good

  • Rene G.
  • Verified HomeBuyer
  • June 27, 2024
  • Bastrop, TX

The experience was fast and great. Did have some issues with the consultant at the start of picking our new house. It worked out for the best. When choosing our house the advisor rep that showed us told us everything included but towards the end she did not add it to the addendum as promise. I spoke to the concierge and other reps and they got it resolved and got me what was originally promised. I’m loving the new house.

Total Score 4


Quality 5

Trustworthiness 3

Responsiveness 4

So so experience

  • Gaurav S.
  • Verified HomeBuyer
  • June 27, 2024
  • Raleigh, NC

Got few issues which should have been take care of on priority but it didn’t happen.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Happy old girl

  • Cynthia W.
  • Verified HomeBuyer
  • June 27, 2024
  • Statesville, NC

I have only been here for 6 weeks and the problems I found have been fix except for appliances, backyard rubble the builders are letting fly into my yard. So I think ill let you know more in 6 months.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Construction Quality

  • Anonymous
  • Verified HomeBuyer
  • June 27, 2024
  • Arlington, TX

Found that the quality of material used during construction are not the level expected based on price paid for home. Make sure that every part of the house is checked and perform a final walkthrough to double check that all issues have been resolved before closing.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

project forman

  • Vincent J.
  • Verified HomeBuyer
  • June 27, 2024
  • Smyrna, DE

There were a few things that needed to be fixed and i had to wait almost a week for them to be address.

Lennar responded:
Good afternoon ...

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 3

Mixed emotions about my experience

  • Maria M.
  • Verified HomeBuyer
  • June 27, 2024
  • Fort Worth, TX

My experience with Lennar Homes was mixed. On one hand, Omar, the builder rep, was incredibly helpful and available to answer questions. His guidance throughout the home buying process made things a bit smoother. However, one aspect that I found slightly inconvenient was their complete reliance on electronic documentation. I personally prefer having some paper documents for reference, not just QR codes to look everything up on a screen or log into a portal. Issues that were found during inspection were addressed prior to move-in, there were a couple of items that required attention ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Not happy.

  • MJ E.
  • Verified HomeBuyer
  • June 27, 2024
  • Raleigh, NC

Lennar team work is worst. Sales team , builder , lender , attorney all are pointing others not helping to buyer in right time. Lender and builder are not cooperative. Helpless. Overall experience is worst about Lennar team work. First name : MJ Eshwars.

Lennar responded:
Good morning Mr. Eshwars,

Thank you for taking the time to share your feedback. We are sorry to hear about your experience. We're constantly working to improve our Homebuyer's experience, and your feedback could be very helpful in making sure similar issues are resolved quickly and efficiently in the future. If you'd like to share details of your Homebuyer's experience, please send us an email to LennarNews@Lennar.com.
Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Our new home

  • Michael J.
  • Verified HomeBuyer
  • June 27, 2024
  • Smyrna, DE

1-extremely disappointed in the lawn. Sod looks like it was laid by a child because there are gaps galore! The seed that was laid on the sides and back almost refuse to grow because it was not watered properly or regularly prior to us moving in. There are brown areas all over. The dirt used was the wrong dirt and wasn't graded because there are so many rocks and stones like construction dirt was used. I had to throw down more seed, i water twice faily, and am only getting patches of grass. Whoever the lawn company is, why don't they come on the same day of the week? We were told it would be ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Quick and professional

  • Natasha S.
  • Verified HomeBuyer
  • June 27, 2024
  • Kerrville, TX

Quick to respond and very caring and professional. Amazing experience so far!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor Workmanship and fake promises

  • Jose L.
  • Verified HomeBuyer
  • June 27, 2024
  • Ranson, WV

I was sold one thing the day of the contract and delivered another on closing day. Walls and ceiling look like waves. Unfinished walls and poor customer service.over 2 months after closing no solutions or repairs.

Lennar responded:
Good morning Jose,

Thank you for taking the time to share your feedback with us and I apologize for any inconvenience you may have experienced. I will share your comments with the appropriate team for their review. Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Terrible sellers agent

  • Anonymous
  • Verified HomeBuyer
  • June 27, 2024
  • Raleigh, NC

Had an absolutely horrible experience with the sellers agent in getting the unit that I wanted. The agent would not respond to my agent and then I lost out of 3 different properties I was ready to sign and go under contract on. There were no accommodations made which was ridiculous. I also had many issues with Lennar trying to play the role as my Lender making the entire process absolutely horrific. Due to this I will likely never buy with Lennar again, nor would I recommend.

Lennar responded:
Good ...

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

smooth until move in

  • Jessica L.
  • Verified HomeBuyer
  • June 27, 2024
  • Blaine, MN

It was great until we moved in. Laura tommy and whitney all so helpful. Cannot say enough about customer service leading up to closing date. Once moved in has not been great. Have found a lot of poor work and things not working with a poor response. We made a complaint about a lennar staff who came out and referred to same staff to make complaint. been disappointed

Total Score 5


Quality 2

Trustworthiness 2

Responsiveness 2

Very stressful and a horrible experience.

  • Anonymous
  • Verified HomeBuyer
  • June 27, 2024
  • Huntley, IL

Not a good idea to write a review here at Talamore

Lennar responded:
We are sorry to hear that you feel it is not a good idea to write a review at Talamore. If you would like to share any further details, please send us an email to LennarNews@Lennar.com. Your feedback is valuable and will be used to train our team and improve the homeowner ...

Total Score 1


Quality 4

Trustworthiness 5

Responsiveness 1

The whole process went smoothly and uneventful.

  • Emigdio M.
  • Verified HomeBuyer
  • June 26, 2024
  • Marion, TX

Everyone involved was helpful during during buying process. After closing we reported two problems that have not been corrected. But we are very happy with the house and the location.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 1

Continuing Problems with Air Conditioner

  • Brenda H.
  • Verified HomeBuyer
  • June 26, 2024
  • Mustang, OK

Today is probably not a good day for me to review Lennar. It is a very hot day and my air conditioning unit is not working. I tried calling Hadley Heating and Air - they have told me I have a one year warranty on my air conditioning unit. I called them at 5:52 p.m. this evening. I was told a technician would call back and talk me through possible solutions. It is currently 7:24 p.m. and I haven't received a phone call back from them. The first time I had problems with my air conditioner, it kept "tripping" the breaker. They had to put a bigger amp in for it to not trip every day. Needless to ...

Lennar responded:
Good afternoon ...

Total Score 1


Quality 1

Trustworthiness 4

Responsiveness 1

Environmental is good and quite place

  • Duc P.
  • Verified HomeBuyer
  • June 26, 2024
  • Madison, AL

This is quite place, good environment place with neighbor friendly. Just for lawn landscape, most of them grow very slow and died.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Below Average

  • Venkata M.
  • Verified HomeBuyer
  • June 26, 2024
  • Land O' Lakes, FL

It was not that easy as I assumed to buy a home with Lennar, very poor and little cooperation from seller and especially the mortgage team.Due to the unavailability of the Mortgage person i had to go with higher rate of interest. Very little information was provided on house construction status and have refused to change closing date to 2 days before due to my availability. Apart from it I have referred 5 of my friends who bought the house and no referral bonus was provided. The issues addressed during the orientation were not even addressed. Overall it was a bad experience.

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 1

Underwhelming SLOW customer care

  • Kelly G.
  • Verified HomeBuyer
  • June 26, 2024
  • Cottage Grove, MN

Concrete sidewalk poured 2 hours before heavy rain. Sod not staked down and all moved during rain. Dead tree planted in backyard. Ants everywhere inside. No one from Lennar cares to make it right.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Nice Finishes

  • Anonymous
  • Verified HomeBuyer
  • June 26, 2024
  • Berlin, MD

well thought out an executed build

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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