Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 17720 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Elson was great
- Mark T.
- Verified HomeBuyer
- July 04, 2023
- Mount Holly, NC
Elson was great as was Angela with the mortgage I am very disappointed that no one can tell us when the boat slips are to be finished or how they are to be allocated. I have seen NOTHING done to build them and that is one reason we moved here
Total Score 5
Quality 4
Trustworthiness 5
Value 3
Responsiveness 3
LOTS OF ISSUES.
- Lawrence L.
- Verified HomeBuyer
- June 27, 2023
- Myrtle Beach, SC
Buying the home was easy , I DID NOT expect to have SO MANY issues with a NEW home.
Total Score 5
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Good
- Wilfredo M.
- Verified HomeBuyer
- June 20, 2023
- Newark, DE
Sales and mortgage processing was Top Notch Walk through, attention to customer satisfaction needs improvement Overall experience was Good Sales and Mortgage team Top Notch Contractors used to finalize work on the could use improvement.Quality of the work on some areas was below average.
Total Score 5
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Mortgage lending team and sales were top notch .
- Terri F.
- Verified HomeBuyer
- June 19, 2023
- Greer, SC
This builder is the first builder I have built with that does not have a one year warranty punchlist, fix items, including cosmetic flaws in sheetrock and dry wall nail pops. I have found many flaws since moving in tgat I will now have to spend money on out of pocket to correct. This is totally unexceptable. I came from a builder in Tennessee that hung beautiful doors with beautiful woodwork and a wonderful one year walk through punch list check off. Ryan homes, Parkside Builders, SK builders, D R. HORTON builders all do this. My handrails never got a top coat of polyurethane in my home. ...
Total Score 5
Quality 3
Trustworthiness 5
Value 3
Responsiveness 4
New home not wired for cable
- Keisha M.
- Verified HomeBuyer
- June 13, 2023
- New Caney, TX
Thank goodness for streaming services because my home, and NEW houses in the Tavola community are not wired for cable. I was shown an eye sore on the side of the house “claiming” to be the cable source and ready to go. I learned that was a lie. The cable wiring stops on the basement and does not go throughout the house. When I tried to inquire about it I was told that’s how all the houses are done. If we weren’t in an age of streaming service I would not have access to cable or internet. I really wish this were not the case because my experience was extremely positive up until this point.
Total Score 5
Quality 3
Trustworthiness 3
Value 2
Responsiveness 4
Good experience in general
- Alfredo E.
- Verified HomeBuyer
- June 13, 2023
- Pilot Point, TX
The bad experience that I have is that they move the closing day 3 times and the playground never have been build at the moment and Lennar told. Me that going to enjoy the amenities at this summer and them a person from Lennar told me that they are going to have ready the amenity for the next year that is to bad because my kids are waiting for the pool how they offered when we decided to move there.
Total Score 5
Quality 4
Trustworthiness 3
Value 4
Responsiveness 4
Overall experience good
- Deborah A.
- Verified HomeBuyer
- June 13, 2023
- Surprise, AZ
Overall home buying experience is very good. After closing their response to issues is not very good.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 2
Beautiful home but watch out for quality and finishing work
- Anonymous
- Verified HomeBuyer
- June 13, 2023
- Lakewood Ranch, FL
The staff at Lennar are wonderful and the buying process was made as simple as possible. The real issue that Lennar needs to work on, is the finishing work and hire contractors that deliver a much higher quality of craftsmanship than they do today. We had a terrible walk through and closing experience due to the bevy of unresolved items that our project manager didn’t handle. If Lennar had a quality coordinator to review and follow through on work prior to presenting a home to a new owner it would greatly improve the process in our opinion. People shouldn’t spend this kind of money on a home ...
Total Score 5
Quality 3
Trustworthiness 4
Value 3
Responsiveness 3
No se great compared to previous new construction purchases
- Isabel B.
- Verified HomeBuyer
- June 07, 2023
- Carver, MN
This is my 3rd new construction home and my experience with Lennar has opportunities for improvement related to craftsmanship and responsiveness . We had carpet tacks all over beyond any experience we had before and the response we received is that is normal which is not. The sliding door in the kitchen was missing the lock. The lock was not there at alll and two months in the air conditioner is not working when is hot and the feedback is that an appointment is set for two weeks later to have someone to just check. This is not the experience I was looking to have specially when this is my ...
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 2
Last Home purchase
- Richard D.
- Verified HomeBuyer
- June 06, 2023
- Summerville, SC
We are very happy with our last home purchase. Our salesperson Karl, our Customer Service rep Isaiah who is absolutely the best and Missy our home construction contact were very communicative, attentive and resolved problems. The quality of the home is ok, homes sat for a while awaiting inspection due to the heavy building in the area. It's a stick home and you have very little or no options, you get what you get that is on that plot. Great open design and very accomodating for 55 over. They have a tremendous amount of activities and clubs and can't wait for the amenity center to be built. In ...
Total Score 5
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Very attentive and well organized buying process
- Parkridge P.
- Verified HomeBuyer
- May 30, 2023
- Morrison, CO
The whole process of home buying was very easy, organized and easy. Photos of the house going up at every stage was punctual and available; the person in charge of Contruction, sales manager, concierge and liaison person were all very available and attentive. This made the whole process less stressful especially because we are out of town a lot .
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Quick responses
- Denise F.
- Verified HomeBuyer
- April 25, 2023
- Rialto, CA
Lots of problem with new builds
Total Score 5
Quality 3
Trustworthiness 3
Value 2
Responsiveness 5
Unable to get mail
- Tiffany K.
- Verified HomeBuyer
- April 21, 2023
- Mooresville, NC
USPS will not deliver mail for those of us on Eden Ave. our mailbox location in the wrong location for the mail carrier our street uses. USPS says they can’t get Kenner to do anything about it. It’s been months of having to go to usps location to pick up ourselves.
Total Score 5
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Lennar home product is reasonable based on price
- Jennifer E.
- Verified HomeBuyer
- April 18, 2023
- North Las Vegas, NV
There were a lot more little things that need to be fixed/resolved in the house and there are items like light fixtures that were done the "easy" way not necessarily the right way.
Total Score 5
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
No kids play area
- Ananth R.
- Verified HomeBuyer
- April 18, 2023
- Spring City, PA
This Community don't have kids play area and school bus stop is not near by
Total Score 5
Quality 5
Trustworthiness 3
Value 1
Responsiveness 5
Closing issue not fixed
- Kaylon W.
- Verified HomeBuyer
- April 18, 2023
- Baytown, TX
Overall great experience buying my fist home. One thing I’m still waiting to be replaced is my driveway. I was told on closing day it would be fixed and here I am over a month later and my driveway is still not fixed. The incline is too steep I can only reverse into the driveway and the massive crack (that happened before I even used it) is still an issue.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 1
Experience was fine
- Carol Z.
- Verified HomeBuyer
- April 12, 2023
- Fort Myers, FL
Home buying experience was excellent sales person Ryan
Total Score 5
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
First Time Homebuyer
- Elisha W.
- Verified HomeBuyer
- April 04, 2023
- Tucker, GA
Steve was amazing through out this home buying experience. Great all around person! The responsiveness was always prompt. The home has been great and the neighborhood peaceful. Some of the areas around the home have been disheartening. I have glue on the floors in several threshold that won’t come up and scratches on the floor tiles unrelated to moving as no furniture was moved into the bathrooms. Paint imperfections exist throughout the house. I expected better appliances/fixtures for the money paid for the home.
Total Score 5
Quality 3
Trustworthiness 5
Value 2
Responsiveness 4
The actual buying process was excellent!
- Veronica N.
- Verified HomeBuyer
- March 30, 2023
- Land O' Lakes, FL
This is the second Lennar home I’ve bought within four years. From my experience, Lennar has greatly improved their services. I do like the educational videos, and their process for warranty requests have greatly been improved. I do like my home, but workmanship still has a lot to be desired. For example, my pavers at one spot keep collapsing, and I have noticed that there isn’t as much as a speck of the white polymer sand applied on the surface to fill in the spaces. As a result, the spaces are enlarging. I have had a couple tickets called in for repairs in certain spots, which were done, ...
Total Score 5
Quality 3
Trustworthiness 4
Value 4
Responsiveness 2
Like Buying a Car - Does Anyone Enjoy It?
- Steven S.
- Verified HomeBuyer
- March 28, 2023
- Haslet, TX
The sales lady was great. The man in charge of the build was great. Both super friendly and made the process tolerable. It was much better experience than we had with Ryan Homes. Decent value with the fence, blinds, sod, and watering g system included. Quality is a concern - back door leaked, water bib not put on correctly so it blew the control valve out. Other small things that are frustrating on an expensive house. The garage is barely long enough for our cars so it is really tight and for as much money as we paid, that is unacceptable. Some fixtures are cheap. Again, some nice features ...
Total Score 5
Quality 3
Trustworthiness 4
Value 1
Responsiveness 5
Very good buying experience and follow up
- Jasbir C.
- Verified HomeBuyer
- March 21, 2023
- Morris Plains, NJ
Lisa and Anita are both very professional and responsive.
Total Score 5
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Excellent Customer Service!
- Juan L.
- Verified HomeBuyer
- March 13, 2023
- Bulverde, TX
Please contact buyer, to discuss overall process.
Total Score 5
Quality 2
Trustworthiness 5
Value 3
Responsiveness 4
Love our new home
- Elsa C.
- Verified HomeBuyer
- February 22, 2023
- Indio, CA
We love our new home and the buying experience was a breeze. Starting with Merry. She’s always available to answer questions. The only downfall have been the touch ups and repairs we need. 90% of which were pointed out on our initial walk through. It’s been almost 2 months since we moved in and only 2 repairs have been done. Some repairs have done more damage. The heat didn’t work and there was no thermostat prior to moving in. We were told they would be fixed. Wall are thermostat is so dirty from installation. Heat didn’t work after moving in. When they finally fixed it, the attic access is ...
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 1
Latif
- Latif K.
- Verified HomeBuyer
- February 14, 2023
- Leesburg, FL
Everything went very well but they are taking long time to come fix when infector put green and blue taps in the house to fix it. Its been 2 months and we are still waiting for it
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 1
My overall experience was good. The workmanship on these homes are TERRIBLE!
- Mona B.
- Verified HomeBuyer
- February 12, 2023
- White Plains, MD
Ok experience with Lennar. The Closing process was a breeze, the level of professionalism was immaculate. On the other hand the workmanship on my home was poor. I can still feel the padding underneath the carpet. It was not a easy transition as I thought it would be.
Total Score 5
Quality 1
Trustworthiness 4
Value 4
Responsiveness 5
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