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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21144 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21144 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar experience

  • Nichole A.
  • Verified HomeBuyer
  • June 12, 2024
  • Fresno, CA

Everything has been great so far. When we put in a ticket for any items needing fixing, the team is quick to respond. The only thing I feel we should have situated is our mailbox key and we don’t have that yet. Over all the experience has been good.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Love our home!

  • Michael L.
  • Verified HomeBuyer
  • June 12, 2024
  • Conway, SC

We had an excellent home buying experience with Lennar, quality and workmanship is shown throughout our new home and the community design is beautiful and well thought out! Thank you

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very poor workmanship and cheap materials

  • Daniel H.
  • Verified HomeBuyer
  • June 12, 2024
  • Ocala, FL

Would never purchase another home from them ! Poor workmanship and very cheap materials !

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Lennar homes general overview

  • Hugh L.
  • Verified HomeBuyer
  • June 12, 2024
  • Bulverde, TX

First of all, the floor plans are generally great. Spacious and open. The biggest issue that I have is that there are no drawers in the bathroom sink cabinets and there is no linen closet. I didn't think about it until I moved in and found no place to put that stuff

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

I want to think the all the people for their help.

  • Anonymous
  • Verified HomeBuyer
  • June 12, 2024
  • Fairhope, AL

What help I have reached out for has all been taken care of and in reasonable time

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Mostly decent overall. Some issues should be more clear coming from Lennar and they should have a person more easily available to talk with about some issues.

  • Philip C.
  • Verified HomeBuyer
  • June 12, 2024
  • Las Vegas, NV

This is not directly related with Lennar but the HOA has some rules which seem too strict. Also, so many things are done through a portal and sometimes there's no person to consult with, or it's not clear who you're supposed to talk with about certain issues. On the whole, though, Lennar has been very good, so far.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Easy process

  • Jose C.
  • Verified HomeBuyer
  • June 12, 2024
  • Las Vegas, NV

Everyone was on top of each process, very fast responsive team. Thank you to all of Lennar team members. You made it fast reliable and easy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Norm

  • Norman L.
  • Verified HomeBuyer
  • June 12, 2024
  • Haslet, TX

This entire experience with Lennar was almost seamless, great attention was given throughout the whole process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New Townhome

  • Anonymous
  • Verified HomeBuyer
  • June 12, 2024
  • Ramsey, MN

Recently bought a new build in a TH community and all in all it went pretty smoothly. Any issues that came up Lennar has addressed to my satisfaction. The home itself is a very good value for the price and I know I will be happy living here.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Amazing experience

  • Amy C.
  • Verified HomeBuyer
  • June 12, 2024
  • Catawba, NC

Lennar was fantastic from the moment I stepped into the office. The entire process was smooth and easy. As someone that was purchasing a home in 1 state and living in another I was a little worried at how it would go. I cannot recommend Lennar enough!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Just average. Purchased many new homes and service/communication was lacking.

  • Leslie M.
  • Verified HomeBuyer
  • June 12, 2024
  • Summerville, SC

Our sales rep Ashley was awesome but after we got into the process we were hit with so many websites and “individuals” in charge. Most never contacted us or just sent another thing to do, no consistency. Was never asked or consulted on my interest rate or points. The day of our celebratory ( not sure what that means-in other new homes the team showed up and usually had a welcome gift) walk thru the whole company was in a meeting. We had issues and nobody called back. The garage has nails sticking in the garage from the outside. First thing that happened my grandson brushed up against the wall ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

it turned out pretty well

  • Thomas R.
  • Verified HomeBuyer
  • June 12, 2024
  • Oakdale, MN

I'm very disappointed with the workmanship. There are at least 15 items that I need to discuss with the people involved with fixing cracks, cleaning lights, moldings not painted and other things that have come up.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar sales

  • Armando R.
  • Verified HomeBuyer
  • June 12, 2024
  • Las Vegas, NV

It started with Dan (sales) whose guidance made our home buying smoothly. With the help of all customer care staff it just made it easier for our transition to our new home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar is really good so far

  • Yolman T.
  • Verified HomeBuyer
  • June 12, 2024
  • Spokane, WA

Our experience was really good from the beginning. The whole Lennar team was helpful and provide us all the information we needed. It was also a quick process, something that I really liked. We will be definitely buying more Lennar houses in the future

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

David

  • Joseph J.
  • Verified HomeBuyer
  • June 12, 2024
  • Ave Maria, FL

Nothing about working with Lennar was easy or transparent. David with Lennar mortgage was the worst,

Lennar responded:
Good afternoon Joseph,

Thank you for sharing your feedback. We are sorry to hear that your purchasing experience was not up to your expectations. If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.

Sincerely,

Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Love our new home

  • John G.
  • Verified HomeBuyer
  • June 12, 2024
  • McMinnville, OR

The process was smooth and professional from the first minute to move-in day. Our point person, Tim, was absolutely magnificent. Joe, the construction manager, was communicative throughout the build. The finance department led by Kyle was friendly and informative. I would highly recommend Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall pretty good for the purchase experience and also pretty good for follow up support.

  • John E.
  • Verified HomeBuyer
  • June 12, 2024
  • Henderson, NV

Lennar has long experience as a builder and their communities are fine. One thing to know about however, is that while Lennar will do a fine job of providing their own agent for the purchase, that agent works for them, not you. You will probably get better terms in the closing cost if you bring your own agent (fiduciary) with you. Another tip is to be polite to the actual salesman handling your transaction and get to know his or her assistant. The Lennar salesman will seldom, if ever, respond to your questions or email. But their assistant will. Focus on that person. Lennar gets an 8 out of ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Easiest Buying Experience

  • Gilbert P.
  • Verified HomeBuyer
  • June 12, 2024
  • Marble Falls, TX

From beginning to end, this was without a doubt the best home buying experience we have had. Our home is beautiful and Lennar staff have been wonderful from the beginning and continue to be helpful with questions after our purchase.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Appliance Installation Issues

  • Michael B.
  • Verified HomeBuyer
  • June 12, 2024
  • Ridgefield, WA

The kitchen came equipped with 4 appliances. There were installation issues with 2 of them. Our first morning in the home, we could smell gas under the cook top. We called the emergency number provided by Lennar, only to be told this was not considered an emergency. We had the gas company come out, who said the gas line had been installed improperly. After a week, the dishwasher stopped draining. We went through the procedure required by Lennar to report the issue. It took 7 days to file a claim. A representative came out the next day to inspect the problem and determined it was a faulty ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Horrible house builders

  • Konrad K.
  • Verified HomeBuyer
  • June 12, 2024
  • Cantonment, FL

Walls are crooked and you can tell by the baseboards, how hard is it for the superintendent to put a straight edge on it to check and say something to the framers to fix the issue, plumbing issues slow drain or no drain, had 3 plumbers out here to repair issues, flooring has issues, either scratched or scuffed, doors are squeaking bc they use mdf boards as door frames and the hinges are touching it, so when you open the door they make noise. Entire home was 379k and has no brick at all, it’s all Hardieboard, above garage I had to put caulking bc the siding had a1/2” gap and I didn’t want rain ...

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 3

Our experience

  • John P.
  • Verified HomeBuyer
  • June 12, 2024
  • Land O' Lakes, FL

Thomas in the office in lake Thomas, Tampa is great.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

First new home!

  • Amber G.
  • Verified HomeBuyer
  • June 12, 2024
  • Marble Falls, TX

The process was pretty fluid, a few small bumps on closing day but nothing major. The Lennar team we have dealt with are nice and responsive to issues in a timely manner. We do wish we were able to have some choices in appliances and fixtures but overall we love our home, very satisfied!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Overall experience was good

  • Vaman P.
  • Verified HomeBuyer
  • June 12, 2024
  • East Hanover, NJ

Lennar representatives are very trustworthy and helpful nature.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Wesley L.
  • Verified HomeBuyer
  • June 12, 2024
  • Union City, GA

The experience was great ! The home materials quality are very good. I'm pleased and would buy another if I could do it again

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales person Bob was Great!!!

  • John M.
  • Verified HomeBuyer
  • June 12, 2024
  • Surprise, AZ

The best experience was with our salesperson Bob. As for Lennar mortgage they were very unorganized and the only reason we used them was because of the rates. Construction team and follow up for repairs has been unresponsive and we can't seem to get our issues fixed once we moved in.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

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