Lennar Reviews

My bathtub and shower floors are both stained and even after trying to clean them they remain stained. There were paint splatters all over my floors. Oven had a warped fan and the refrigerator doors are not aligned. I’ve had service people out for various repairs and none of them have been done properly.

they use the Cheapest interior paint and a lot of the drywall in the garage is Chipped on the bottom

The home is beautiful we love it. Great value for the price. Good customer service. I don’t regret my decision to buy this home. I did experience some concerning issues that could’ve been tragic - tankless water heater gas line nuts were hand tightened and cleared inspection. Gas was leaking in garage when I first walked in, at first it was a faint, vague smell, but on day two I called the gas company. They immediately identified the issue and fixed. Good thing I’m not a smoker or none of my movers smoked or we’d be gone. GFI in garage kept tripping, turning off water heater daily. Electrician was called and discovered the breaker wire in the panel was loose, he tightened it and replaced GFI switch just in case. Carpet edges had nails sticking up in various places. I was stuck by one in the foot that thankfully didn’t pierce. I then inspected the rest of the house and found several others, I fixed those myself with a hammer. Other items we’re minute compared to those two. Called customer care for other items. The vinyl fence was blown off by the winds on day two. Lennar came and reassembled it but still waiting on a missing fence post cap. It seems the fence is assembled like legos, and does not have permanent installation materials like screws or glue. Being this region is known for high winds, I would think construction would have figured out to use stronger materials to withstand. The final observation was the drywall material inside the home is very cheap. It has crumbled very easily when I install curtain rods and shelves. You have to be extremely careful working with it. ... More

The home is beautiful, the process of purchasing the house was seamless! They took care of our requests within the first couple of months. The problem came after the 3 months, we have 3 ticked open and no response or whatsoever, I am worried now about the 12 months final inspection, not sure if they just want us to wait until then or if that’s how it will be moving forward.

For being our first time, we are very satisfied with our decision. Lennar has very nice house designs and customer service support is top notch. However, there are some details that can improve, like quality of the materials- some are cheap -, finishing touches, like sockets bad positioned, corners from our garage in cement were not finished, carpeting nails could be a little less prominent, etc. my recommendation is to check these small details at your house orientation.

Make sure when you take your final walk thru that all work was performed to standards. The quality of my home was not to the standards that a Lennar home is known for and I feel that it is because they are rushing to build the homes to get more built quickly.

Buying experience was super easy. We had our inspection and everything seemed great at first. After a few days, you start to really see why the homes are inexpensive in comparison to other homes. Just under 3 weeks in, the sewer backed up and flooded our kitchen, main bath and part of the main bedroom. It took 3 weeks to get it repaired. After it was done, we were relieved but discovered that after the trim was reinstalled, our bathroom door wouldn't close. No one wants to return calls or do the work correctly. Do yourself a favor and hire a third party to do an inspection. It will be worth it. I appreciate the affordability, but man, they need better contractors, and ones who care. ... More

The mortgage and title company was excellent to work with. Then we did our celebration had a few things to fix before we closed. We closed came to the house and nothing was fixed still tape on the walls took a week after we closed for them to fix them still all isn’t fixed. Then we moved in plugged in a brand new tv into the wall and the breaker tripped the electrican came out put something into an outlet said all is good. A few days latter we were watching tv and the breaker tripped again. The next morning the breaker kept tripping wouldn’t stay on called them the electrician came out again the there were wires touching in one of the outlets. The toilet downstairs was loose at the base the Plummers came out and fixed it a week later it’s doing the same thing still waiting for them to come back. I found a bolt laying on ground in the garage and it was from the door. it came out of the garage door were the panels connect it has been over a month since the construction manager came out and looked out said he would get a hold of the garage door people and the garage door still isn’t fixed, it had been so stress full no COMMUNICATION AT ALL!!!!!! And nothing we needs fixed when we closed has been fixed… just very frustrating when we are the ones buying these and they aren’t they way they should be…things shouldn’t need to be fixed on a brand new house but I understand things come up and things happen but to be brushed off is ridiculous! ... More

Quality is very bad .. too many issues after move in and some times contractors take linger than expected times and issues goes in circles between hvac electric etc

The process to buy a house with lennar was simple and fast however one you move you start noticing that the quality and material are cheap for the price that you are paying for the house. The warranty response is quick but the contractors that they sent to do the repairs do not do a good job, always in a rush and with bad actitud. And if you found pavers or the sidewalk with missing pieces of the concrete with days to be living in the house they said it is not cover in the warranty so who is going to respond then?? If they keep coming with the big trucks on the streets?

Sales team great once you’ve closed little or no help same for construction team. Water line for sprinklers is on top of mulch-they sprayed walls and went over every outlet -concrete finish in garage and patio looks like a 12 yr old may have done patio isn’t level. We’ve only been in two weeks so I’m waiting for whatever happens next-I haven’t seen the construction team since we did final walk thru they disappear.

Sales rep amazing customer service helping me through all the issues amazing considering all the bad things about the house

All I can say is no one pays attention to detail. I don’t care what you pay for a home. You should still pay attention to details. Paint on the tile, poor caulking of the tile. Really cheap paint on the walls barely put one coat of paint on the walls ! The garage floor has all kinds of stress cracks. I’m gonna have a home inspection done on the home in the 11th month since the house has a 12 month warranty and guarantee I’m sure there will be problems found. I talked to other homeowners who had inspections done, and there was at least 20 to 30 items that needed to be taken care of under warranty I could nitpick all day long. You guys could’ve buried the gutter system instead of putting some cheap green gutter spill overs for the gutters. The garbage disposal is loud and noisy. The kitchen sink is cheap. I know you get what you pay for the placement of the toilet paper holders were not even in a good place like I said I could go on and on I could really care less at this point. The garage door is really noisy for no reason I’ve lubricated it and it’s still noisy. But who are you gonna complain to? Nobody’s gonna listen anyway. ... More

My dishwasher still has not been fixed. I have no paperwork to register my A/C unit for the full warranty. I need information I don’t have and have requested it from a Lennar builder and have not received the information I need.

Quality of the house is very low.

We recently purchased a home through Kenner, and overall, the process was smooth and professional. Everything from start to finish was handled efficiently. However, upon closing, our family did not receive any welcome gifts, basket, or signage to commemorate the occasion. We’ve seen other neighbors receive these thoughtful touches, so it was a little disappointing not to be celebrated in the same way. It’s the small things that make a big difference during such an important milestone.

Todo bien, pero los materiales de construcción y electrodoméstico no son de la mejor calidad Tampoco los pisos y las alfombras

(2/5) Stars Great Price, But Regret Rushing — Disappointed with Warranty Support I bought my Lennar home thinking I got a great deal, and at first, I was really happy. The sales team and loan officers were excellent—professional, helpful, and made the buying process smooth. But once I moved in, the issues started. I officially got my keys on May 21, and by July 1, I already had a plumbing problem. I was told the repair would happen on July 7, and here we are—nothing has happened. The warranty department has been disappointing, I’d rate them a 2 out of 5 at best. The plumbing company Lennar works with hasn’t followed through, and it’s frustrating as a new homeowner to feel ignored. It’s a shame because I was even considering buying another Lennar home for my son—but after this experience, I’ll be looking elsewhere. Lennar needs to take homeowners seriously after the sale too—not just during. ... More

I have been at the property for nearly 2 months and have not had the following issues addressed: Approval to garden in backyard (plant trees ),the sod placed did not take & has not been replaced. I inquired about installing a fence in backyard & again no response. There's no communication from the Lennar office personnel. I'm greatly dissapointed.

The whole process was smooth. Wasn’t a hard pitch at all. Homes are made with the lowest grade quality though. Already need to do some basic renovations which is a disappointment. But other than that everyone is super nice and pretty responsive.

Closet brackets cheap and rip out. Heating and cooling system inadequate. Basement floor uneven. Basement walls not straight.

I didn’t use Lennar’s lenders. I closed with my own. The customer service has been great and everyone I’ve worked with. However, what I don’t appreciate is them allowing investors to come in and make the neighborhood I bought in mostly renters. I chose the neighborhood and area because I wanted a nice place to raise my family but now there will be a revolving door or renters.

All the process before closing was amazing, great community but the post sale process is lack, some of the post sales consultants doesn’t read the cases properly or just close the cases w/o any justification.

Good team of people but worst quality of fence they have installed In backyard

House is great as far as space & layout but the workmanship is awful. Attention to detail is very poor and many things needed fixed and still do! So many things equipped in home with no box, no instructions, and setting up items is virtually impossible with no one willing to help! Why install a ring camera when you don’t have the box, screw tool or instructions? Hurry up & purchase & goodbye is how I felt. Sales people are great but builder, PM’s & work orders are a nightmare. House wasn’t clean upon move in & just overall disappointed in the lack of anyone helping get resolution to problems.