Lennar Reviews

Look for dust in the basement at walk thru. have it cleaned up before you accept your home.

Overall. Not a pleasant experience from start to finish!

Good Builder , Great aminites

The individual handling the East Hanover location is very receptive and helpful - I am very pleased with Lennar - small appliance that was dented was replaced without incident and handled promptly

Experience was terrible and will never buy Lennar again

Worst experience with the builder starts from sales team till handover team. They behave like monark. Very rude. Not ready to accept any of our requests. Agreement is mostly from their side (one side ). they can change what ever they want.

We had a really good experience working with Lennar.

As a former licensed realtor and third time homeowner, this is by far the most awful home buying experience I’ve ever not only personally experienced but seen in the industry. Lennar is not well established in Idaho and is unable to find decent contractors to build their homes. While these homes have nice layouts and they buy decent materials to put in the homes, they are built horribly. Our home’s floor was never leveled and there are large gaps between the floors and baseboards and our floors bubble in places and our back sliding door is difficult to close because it’s uneven. The siding on the outside wasn’t installed correctly and has been buckling and cracking since we moved in a month ago. The HVAC system also wasn’t done correctly and the return air vent sounds like a jet engine when the AC kicks on- we can’t even have a conversation in the living room when it’s on. Our neighbors are all experiencing similar issues and nobody at Lennar is taking action to fix these structural problems that are causing safety hazards in our homes. Their warranty team seems highly unorganized and is having trouble keeping track of service tickets- everyone claims they are new and not sure what to do. We bought a Lennar home because we wanted a more unique home layout and nicer quality than CBH and love the location, but if we had known this is what we were getting into we would have stayed far away. Please learn from our mistake and run. ... More

So far I’m 100 % satisfaction.

We have no complaints about the entire process. We love, love, love our Lennar home!

Lennar not offering their standard home offers. They are taking advantage of the buyers in this area because the homes are needed. Quick builds, unskilled laborers making big mistakes and not fixing. Forcing warranty repairs immediately after closing because these workers do not do their best. Houses are way over priced for materials and quality of work done. Work sites are a mess, constant garbage and debris.

Did not enjoy our experience.

We had a laundry list of issues with our home and the quality of the work that was done. It was actually appalling the low level of quality that Lennar tried to pass down to us. My parents bought a Lennar home back in 2018 and my husband and I’s experience speaks to how drastically Lennar’s quality and customer service have declined since then. The first time we went through and noted things with tape that needed to be fixed, when we came back all of the tape was removed but literally nothing had been fixed and then a very young guy did a walk through with us and said “we don’t do that” to various items that were easily fixable or structural issues. We had to fight tooth and nail to get anything done. The construction manager was EXTREMELY rude and I hope to never see her again. Zero customer service skills whatsoever. She chastised us over the dumbest things; she refused to paint an exterior wall that was painted on every other house next to us and said “every house is different” when in fact they’re literally ALL cookie-cutter houses. She acted like everything was an enormous burden when we just wanted quality work in return for paying half a million dollars. They eventually fixed a lot of things but it should not have been so hard to get there. We’re first-time homebuyers and this experience clouded what should have been an exciting time. I wouldn’t recommend Lennar to anyone. ... More

Subject: Our Wonderful Home Buying Experience at Legacy Ridge Community, Catawba, NC We recently purchased our home in the Legacy Ridge community in Catawba, NC, and we are delighted to share our thoroughly satisfying experience. From the very beginning, the team we worked with exhibited the utmost professionalism, politeness, and responsiveness. Each interaction was met with a level of courtesy and efficiency that made the entire process seamless and enjoyable. Professionalism and Politeness The staff at Legacy Ridge went above and beyond to ensure that all our questions and concerns were addressed promptly. Their extensive knowledge of the community and the home buying process provided us with the confidence we needed to make informed decisions. Their polite demeanor and willingness to assist us at every step were truly commendable. Responsiveness One of the standout aspects of our experience was the exceptional responsiveness of the team. Whether it was answering emails, returning phone calls, or providing updates on our home’s progress, they were always quick to respond. This level of communication made us feel valued and assured that our needs were a priority. Attention to Detail The attention to detail exhibited by the team was evident in every aspect of our home purchase. They took the time to explain various features and options available to us, ensuring that we were completely satisfied with our choices. Their meticulous approach ensured that nothing was overlooked, and any issues that arose were handled swiftly and efficiently. Seamless Process The entire home buying process, from initial consultation to final closing, was remarkably smooth. The team’s organized and systematic approach ensured that all paperwork and necessary procedures were completed without any hassle. Their guidance and support throughout made the process stress-free and enjoyable. Quality of the Community The Legacy Ridge community itself is a testament to the quality and dedication of the team. The neighborhood is beautifully maintained, and the homes are constructed with exceptional craftsmanship. We are thrilled to be part of such a vibrant and welcoming community. In conclusion, our home buying experience at Legacy Ridge in Catawba, NC, was nothing short of excellent. The polite, professional, and responsive nature of the team made the entire process a pleasure. We highly recommend Legacy Ridge to anyone looking for a new home and are confident that you will be as satisfied with your experience as we are. ... More

It’s very poor quality of the products , doors , windows , flooring , roof ceiling and appliances are very bad , on first week itself leak from ceiling , doors are already showing cracks , cabinets doors are in bad condition , appliances are not great , AC throw is low , stair cases are not properly assembled it’s giving lots of sound , in carpets nails are showing it up , garage door opener is old model not eve. Sync with any WiFi openers

The building team were responsive to addressing issues prior to moving in and the customer care team have been responsive since moving in

Sales rep, lending team and customer service people were great. Could use better insulation so you don't hear everything outside while you're inside

We would never purchase a Lennar home after our experience. The process was rushed. At our walk throughs most items were not addressed. The overall craftsmanship of these homes is very poor and disappointing. We keep unveiling issues, and the contractors used for the warranty have all been low quality. Basically they are trying to put bandaids over everything rather than fixing the issue. Everything about this house is just sloppy.

Home quality is very good and delivery of the home was on time. Very professional process and no issues at all.

Very smooth and transparent process.

Honest, responsive and open

Our home was delivered on time, but with shoddy workmanship. paint droppings on the flooring and carpeting (everywhere). It was supposed to be cleaned before closing, it was not. The carpet was filthy, garage was a mess and there was fecal matter on one of the toilets (not ours)!

I haven’t had any issues with them, so far so good with no complaints.

It does not seem like Lennar values repeat business and a loyal customer base. Service was awesome up until the sale happened and then it's a downhill. Even the person that did new home orientation was amazing during that meeting, said he all the great things you want to hear, and offered to be of assistance after the closing and even asked me to save his mobile phone number to provide advice down the road and so on - I contacted him five times after and crickets... Be careful with their crew and at the end of the day there's no value for words.

Let me start off by first stating that we LOVE our new home. The quality and craftsmanship of the actual house are amazing. Bryan and his crew did a great job building the house. There was very little that we found that needed to be fixed during our final walkthrough, and the final product is gorgeous. The rest of the process was an absolute disaster. Lennar Sales(Alan), Title and Mortgage (Cody and Judith) were unorganized, a pain to work with, horrible at communicating, and overall they did a terrible job, and I wouldn't wish that process on anyone. Lennar provides a portal for you to upload any documentation they need from you. We uploaded paperwork the day they requested, then a month later they would email stating they couldn't find said paperwork and ask for us to send it again. We would then have to re-submit the same paperwork, and then they would find the original stuff we uploaded. This happened several times, and it was extremely frustrating. There were countless email back and forth, and everything they requested was always URGENT, and needed to be done immediately, but it was all stuff that had been submitted previously. They ruined the entire process and it was extremely stressful. The actual closing process was wonderful. They sent most of the documentation to us via docusign before closing, and we were able to read and sign probably 75% before we actually went to closing. We closed in person, and they were very kind, polite, and very organized. The closing process was easy and quick. We were in and out within 30 min. If you can handle the headache of dealing with Title and Mortgage, and your sales team in invested on keeping you updated, then by all means, go with Lennar. The final product is amazing and we absolutely love our new house, but the rest left a LOT to be desired. ... More