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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21144 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21144 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Bad experience

  • Anonymous
  • Verified HomeBuyer
  • May 28, 2024
  • Westfield, IN

We moved here hoping we will have a great experience but having bad experience as of now. We are facing major issues in Owner's suite room. Though it was repaired couple of times again we are facing same issue again and again which is very bad and worst experience. They installed cracked bath tub and they repaiered it. First place they shouldn't have installed damaged item. Very bad construction and management have to take care of these things during construction phase itself instead of troubling us.

Lennar responded:
Good afternoon,

Thank you for taking the time to share your experience of getting items resolved with us. I’m sorry you aren’t satisfied with the way your items have been handled.

If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.
Sincerely,


Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Jorge and Tom

  • Jorge K.
  • Verified HomeBuyer
  • May 28, 2024
  • San Antonio, TX

Material are cheap...we need call to repair some items

Total Score 4


Quality 1

Trustworthiness 3

Responsiveness 1

I love my home!

  • Brian C.
  • Verified HomeBuyer
  • May 28, 2024
  • Gilbert, SC

Best house ever bought and I mean ever.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Stay away from Lennar

  • James P.
  • Verified HomeBuyer
  • May 27, 2024
  • Huntsville, AL

I would never buy a house from Lennar again! Lennar cut every corner possible to increase their profit. My townhome in the Estuaries in Huntsville is missing drywall in a closet, paint is peeling from the walls, and they didn't install crown molding or kitchen pendent lights to cut costs even though they used pictures with crown molding and lights in the advertisement. Multiple cabinets are broken by what looks like someone standing on the edge of the cabinet. My neighbor's shower had mortar or concrete poured down the drain by the builder and had to have his entire shower plumbing ...

Lennar responded:
Good afternoon ...

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 1

Great Starter Home

  • Gail A.
  • Verified HomeBuyer
  • May 27, 2024
  • Corpus Christi, TX

We love our new home. It is very comfortable and has everything we need for my whole family.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great customer Service

  • Rebecca P.
  • Verified HomeBuyer
  • May 26, 2024
  • Heber City, UT

We had a great experience with Lennar both during sale and after with warranty.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - A Pathetic and Inhumane Experience

  • Neeraj K.
  • Verified HomeBuyer
  • May 25, 2024
  • Aurora, CO

I purchased a house from Lennar in the Harvest Ridge Community, Aurora, CO 80018, and my experience has been nothing short of terrible. Dealing with the sales associates and other representatives from Lennar has been a nightmare. My journey with them began in October 2023, and I booked my house in December 2023 with a closing date set for the end of February. Unfortunately, I encountered some delays in obtaining a few necessary documents from my office. Instead of understanding my situation and the six months I had already invested working with them, Lennar's staff chose to harass me ...

Lennar responded:
Good afternoon Neeraj,

We are sorry to hear that your purchasing experience was not up to your expectations.

If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.

Sincerely,

Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Could be better!

  • Kevin K.
  • Verified HomeBuyer
  • May 25, 2024
  • King, NC

My advice? Check EVERYTHING! more than twice! We had so many issue! and although they are quick to respond, they need to have a someone who goes thru the properties with a fine tooth comb before the buying process begins! Also, if you don’t get your mortgage through Lennar, be prepared to be treated differently, you don’t get anything “extra” from them like fridge freezer/washer/dryer etc! It’s open to favoritism (I’m sure there’s a law suit in the making ) Kevin & Lizzi

Lennar responded:
Good afternoon Kevin & ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

Unfortunate

  • Emily A.
  • Verified HomeBuyer
  • May 25, 2024
  • Lancaster, SC

Within a week my house has nail pop, cracks in the walls and don’t get me on the easy to stain flat paint they use. You fall in love with the model they show you and then they decide to tweek little things like 4 led lights in the dining room instead of the one so I can put a chandelier like I thought I could. I thought I was getting a decent size laundry room and the darn room can barely fit my washer and dryer. Not mulch for decor, just cheep pine needles. The house probably costs a little over 100,000 to build and we paid 445,000 for it. Worse thing is, is that they make is so after 30 ...

Lennar responded:
Good afternoon ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Home is great never use Lennar Finance again

  • Jill F.
  • Verified HomeBuyer
  • May 25, 2024
  • Myrtle Beach, SC

Rather than review the loan package and request all needed items at once the person handling the loan kept asking for one thing at a time so I would submit the one document they asked, and then the next day they want another and then another I ended up having to stay in a hotel because I sold my prior home and had nowhere to go. I’ve purchased many homes through the years and this was the absolute worst experience I’ve ever had!!

Lennar responded:
Good afternoon ...

Total Score 1


Quality 3

Trustworthiness 4

Responsiveness 4

All that was involved in this process were knowable.

  • Ernest B.
  • Verified HomeBuyer
  • May 25, 2024
  • Summerville, SC

All that was involved in this process were knowable.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 3

Loved our sales rep Etta

  • Daniel N.
  • Verified HomeBuyer
  • May 25, 2024
  • Zephyrhills, FL

Etta was amazing helped us get pre-approved so quick and was there sending pic of the process the best.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Owner

  • Rolando B.
  • Verified HomeBuyer
  • May 24, 2024
  • Jarrell, TX

Wonderful experience everyone was amazing and professional and took care of our every needs

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very dissapointing. Would not recommend.

  • Olivia F.
  • Verified HomeBuyer
  • May 24, 2024
  • Rosenberg, TX

My 2nd Lennar home. What a huge (bad) difference in build quality and materials compared to first home. No gutters. No sprinkler system. Side boards are very soft, dry wall very soft. Paint is very bright white. Counter top is nice but very cheap because it stains quickly. Bathroom faucets are the cheapest on the market, same goes for the sink. Had electrical issue first week, service request put me on a viral call (the construction manager assisted with the issue, it was a wiring issue). Had a mouse get in the garage the first week because they left a open space under the water heater. ...

Lennar responded:
Good afternoon ...

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

Veto

  • Humberto V.
  • Verified HomeBuyer
  • May 24, 2024
  • Nampa, ID

Mala malisima y mas mala

Lennar responded:
Buenas tardes, nos da mucha pena que su experiencia haya sido tan mala. Esperamos poder tener oportunidad de ofrecerle una mejor experiencia post venta. Si tuviera alguna duda o solicitud de garantia, por favor envíenos una solicitud de garantía utilizando su Lennar Account. De esta manera aseguramos quede su solicitud documentada y podemos darle el seguimiento adecuado.

Saludos.

Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Some issues getting the title resoved. Mainly involved entering passcodes into system

  • The L.
  • Verified HomeBuyer
  • May 24, 2024
  • Oakdale, MN

Homebuying experience was good. No major issues.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Build quality and great response from sales team

  • Rakesh B.
  • Verified HomeBuyer
  • May 24, 2024
  • Timnath, CO

We are enjoying our new home, the sale process was smooth, the home design and build quality js great so far.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

My new home

  • Sonia T.
  • Verified HomeBuyer
  • May 24, 2024
  • Saint Cloud, FL

The realtor was spectacular, the area and architecture beautiful. good after-sales service, the only problem was with the electricity outlets that we had to complain about for the tower washer and dryer.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Great relationship

  • Caroline P.
  • Verified HomeBuyer
  • May 24, 2024
  • Winter Haven, FL

I had a very good experience with Lennar specifically Mariangel.. she helps me with everything I need. Thank you. The house is amazing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent home buying experience with Lennar

  • Lilibeth P.
  • Verified HomeBuyer
  • May 24, 2024
  • Rosenberg, TX

Our home buying experience with Lennar was great. Did not have to wait long, was approved almost right away. Only small downside is that we were not able to choose our closing date (moving fr a diff state while still in the process of transitioning to new job) but all is well and kudos to Lennar for the wonderful job and we love our new home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Not very professional

  • Manish K.
  • Verified HomeBuyer
  • May 24, 2024
  • Converse, TX

Lennar professional does not seems very helpful and responsive.

Lennar responded:
Good afternoon ...

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Terrible closing experience!

  • Maria G.
  • Verified HomeBuyer
  • May 24, 2024
  • Ave Maria, FL

I was pushed to close when the house was not finished and ready for closing just because Lennars only priority is to meet their monthly sales numbers, not client satisfaction, service and quality. There were multiple unfinished things in the house … the punch list at walkthrough had over fifty items that needed to be done or fixed. Then as soon as we closed and Lennar got paid in full there were no responses or support to get things fixed. Multiple emails and visits to the sales center to try to get any attention. It has been 2 months from closing and not all things are done or fixed to ...

Lennar responded:
Good afternoon ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Lennar is great!

  • Brucke L.
  • Verified HomeBuyer
  • May 24, 2024
  • Rosemount, MN

Great orientation and move-in experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great new home. Great sales rep.

  • Deborah B.
  • Verified HomeBuyer
  • May 24, 2024
  • Statesville, NC

We love our new home. We love the floorplan and the covered deck. The construction supervisor was extremely knowledgeable and made sure the issues found by our home inspector were taken care of before closing. After the closing we found a crack in the tub surround and they promptly had it repaired by a very experienced vendor. The one negative - they should paint the baseboards with semi-gloss instead of flat paint.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

1st home

  • Madeline D.
  • Verified HomeBuyer
  • May 24, 2024
  • Princeton, TX

I m so excited and happy they have made my experience very enjoyable and helpful. I couldn’t have asked for anything more. I love just because I purchased they make sure it wasn’t about just a purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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