Lennar Reviews

As a Customer, I was totally reliant on Lennar and ***** which I'm very grateful for. Because I was in NY trying to get my home and that time go on the Market. The timelines was extremely important on both sides. And in the end it worked out.

Flood maps are from 2014, prior to construction of community. Was told by salesperson that home no longer in flood zone but lender requires flood insurance based on old maps. Builder should address this by submitting LOMA's.

After moving in, all the gutters were clogged and when I asked about them, they said that I was on my own after settlement , which I understand, but most people don't have large ladders to service their gutters.

My home is beautiful and good quality. There's been a couple of very minor issues. I'm very happy.

Builder was fair with looking over things before we wer showed before final closing. When office was called we got taken care of in decent time.

After the walk through a lot things wasn't addressed and the final inspection not so good.

I'm

The loan officer Geeta *****’s support was beyond exemplary and I’m sure she went above and beyond what was expected from her. I can’t thank her enough for.

I've had a hard time getting a clear response from Lennar about the community mailboxes at Pecan Meadows. The local post office is adamant that Lennar has the community's mailbox keys, but when I called multiple people at Lennar including the head of *****, I'm being told that the post office has them. I even spoke with a regional superior from the post office who advised that someone at Lennar had misplaced the keys and now they're having to rekey all of the community boxes. This is not much of a surprise, as my house key was misplaced on my closing date and I was left without access for 3 hours until someone from Lennar was finally able to locate them. Bottom line is, I bought the home from Lennar and Lennar should get me my mailbox key. I don't care who owns the box. I'm 4 months from closing and still have no access to my box with no clear answer as to how I will be able to gain access once the boxes are rekeyed. Before this the Lennar process and actually getting into the house was easy. I didn't expect to move into a house so expeditiously and for the rate I received. I will say some of the workmanship wasn't the best. I did have to have doorstops redone and the threshold had a wide gap at the bottom of the entryway door. I also still had bright neon markings leftover from the builders, as well as paint specks on the floors and in the sinks. Thankfully, I was able to get in contact with the head builder who was able to address my issues quickly. ... More

I purchased a 3-story townhome in this community, and I am very happy with the home itself. The layout is excellent, making great use of the space with thoughtful details, like placement of the closets, dimmer light switches, and beautiful countertops. I was worried that the materials and workmanship would be cheap, but according to my home inspector, the unit was actually built quite well. I had an issue with the blinds I had installed, that the detached from the wall, and while my blinds guy blames it on cheap materials used in the house, it could also be his own fault that he didn't drill into the strongest part of the wall. During the home-buying process, Lennar was very responsive and involved. Various Lennar reps told me that what set Lennar apart is that they would continue to be available even after we closed. During the first 30 days after closing, my construction manager did continue to be available, and she was able to quickly address an issue with the HVAC. But everyone else from Lennar has ghosted and not responded to any communications. Our sales associate was not present at our closing but told us she had a gift for us. We tried to follow up with her to get the gift, and she has not responded. It's been a couple months now. The homes are nice, but Lennar is lying to you when they say they will continue to be available. That shouldn't dissuade people from buying these homes, but I think buyers should be aware and prepared for this. ... More

They should request documents 120 days out from closing, so that you do not have to go through process twice . Also the walls are not insulated and I can hear everything In the ***** model.

There were too many different Lennar people involved in my purchase experience, so I was a bit confused as to whom to send my questions. Apparently I asked the wrong person because I didn't get a response on a few of my texts. It would have been nice if whomever got my questions either told me I reached the wrong person, or they forwarded it to the correct employee..

I overall loved my sales person Danielle but the team over at the closing in Orlando can do a way better job. Again please knoow what their penanlty charges for not closing on a date they set. I'm still upset about that over 3k charge.

I wasn't impressed with sales knowledge.

After moving here, it is sad to see how the community is NOT kept up by Lennar. We pay HOA to not have an actual ***** until the buildout is complete? That should be disclosed at the purchase of the home. Concierge is non-responsive when you email her.

Our realtor, Marla, told us all kinds of false information just to make the sale. We called her out on a majority of it and she would try to back track. One example is that the ***** fees would be taken out of our mortgage to make things easier and that's been proven to be wrong. When doing the walk through, excuses were made for every building mistake made and some were not fixed because "it's a new house". For example, there were cracks around every window sill and door frame and we were told it was bound to happen because the house was settling (even though the house was built less than a month prior). Some of the flooring with the carpet is uneven and barely fixed or documented. Definitely shows that Lennar produces fast homes and charges more than they should for the product. ... More

I was ***** by the showing of the model unit.

When we were reaching an agreement on the purchase price of home Earl shook my husband's hand and said deal on a price as well as giving us some money towards closing cost for a fridge that was stated it would be provided but then told no then Earl went to back of his office and came back out to change the price he shook my husband's hand on. We then had to make phone calls to get our folder that was suppose to be provided to us at closing but wasn't. We loved the home; however, it sure is not ***** and even the company who came to hang our blinds even stated that the house was not ***** on the walls. We love the lay out of our home and the land we have however we notice beer cans in our house while being built and then we had our stove stolen from our home while in the final stages of the home being built with no one letting us know til we came to ***** the process on the house. I am truly amazed at the issues we encountered in the whole process. ... More

The lady that did the walk through with me was not very nice. I was advised to point out things I noticed that needed to be fixed so as pointing things out she said "well not everything is going to be perfect", she also couldn't answer a warranty question for me when I noticed the HVAC wasn't listed on the warranty document and was just like "well I don't know" instead of "I'm not sure but I can get that answer for you" or something of that nature. The landscaping was horrible. I was informed it would be laid 3-5 days after closing and I would be called to schedule an appointment. None of that happened. They left the sod sitting in front of my house the day I closed, I happened to see it as I was leaving after picking up the keys and thought it was the neighbor's as I hadn't been contacted for it and just closed that day. I come back a couple days later and the sod is laid and brown. I've been struggling to bring it back to life for months and some of it is dead now. I also moved in to a home that hadn't been cleaned like I was told it would be. Dirt on the floors and walls, paint on the floors, there was a crazy amount of trash in the side and back yards when I first walked into my house after getting my keys, it felt like no one cared I had just bought the home. At least try to make it look presentable for the new homeowner. ... More

We have purchase several homes from Lennar and each time it gets worse. The quality and craftmanship is horrible but along with that is the lousy supervision that is to be watching that things are done well and complete. Last home for sure we purchase from Lennar. Their leadership is not very good. They have zero interest in making sure the home is ready for their "blue tape" walks. On all of our homes we have had to have painting redone nearly everywhere, some places you could still see the sheetrock after the so called 2 coats of paint. Carpets dirty, caulking missing or poorly installed. Lighting openings too large so you see gaps....and so on..... ... More

A new house with many unresolved issues. We were told many problems would be fixed after the closet was installed; we finished the closet and submitted service requests with photos, but for the most part, they just ignore us. The quality of the materials used is terrible: a bedroom door fell on my 5-year-old child because the screw used was tiny; the mirrors aren't properly glued down and shift around; the refrigerator and dishwasher doors are ***** and misaligned, yet no one fixes them; the oven and kitchen outlets don't work, and no one fixes them. We've had four plumbing issues in just one month—not to mention the lawn, which they removed but never restored. The paint is peeling off the walls, the bathroom sink sealant comes off in our hands, the flooring has several defects, the closet issues remain unfixed, and the blinds are *****... ... More

First thing was over a $5 dollar part, as not both cat 6 are operational, only need a small extension which I found on amazon for a pack of 3 for $5. Second was when I left closing the person gave me a nice and neat folder and went over the utilities that I have 3 days to take over, one of which was the trash. I called and setup which was a listed on the sheet that was provided by during closing. Come to find out that it was the wrong company, which I had to inquire about, and now I have to pay, and everyone at Lennar and Butler are pointing the fingers at each other, I am caught up in the middle, with the last contact information I got was "Talk to our ***** dept., you can find the information yourself". ... More

My issues.

The staff at Lennar share 1 brain cell and it varies day to day who uses it

Quite a jarring and eye-opening experience. I could have spent my time better eating yards like a goat for the way we were treated once put into the "system" it's completely a **** show. You do what they ask but you're not really in the neighborhood they want you in and they are not going to tell you that your kind should be across town for the "system" to approve you. The originators and humans in the company have no power to stop the "system" #argawityamammy