Lennar Reviews

The salesperson and the project manager were great / Lennar was terrible - communication. legal closing were all terrible experiences

Excellent and professional Sales and Finance Teams.

The sales process was great, and the person helping me handle the paperwork was responsive. The Lennar insurance team is terrible in that you have to chase them down for them to do their job, and even then, they don't do a good job at following through the whole process and ensuring your policy is in effect. They blame their system and customers for emails not being sent. The workmanship is terrible, and the place is filthy. Construction workers have no respect for the property, and you need to spend hours and close to a thousand dollars cleaning the place and shampooing the carpet. The walls are not aligned correctly, and the doors don't provide a seal. The floors are also not leveled, and the problem is hidden by laying over carpet. I'm lucky to get 20 years out of a Lennar home when they are supposed to last 100 years. ... More

I am so beyond pleased with my new home! As a first time home buyer, I had lots of questions, and my Lennar agent had all the answers. I never felt like he was withholding information, or trying to upsell me. Mike listened to everything I had to say, and got me in a great home at a fantastic price.

The exterior finish is good.The interior finishing was poorly. Items like paint, trim, interior door finish, flooring, concrete work and a host of other smaller items as a builder I didn't appreciate having had to take care of myself.

Be sure to measure every room. Lennar did not provide measurements of any rooms on the floor plan and no measurements of the yard.

We have been in our home for a short time. We are loving our new home. There have only been a few issues and most were taken care of quickly by Lennar. We are having an issues with the landscaping and the grading of our yard. The builder wants to wait to do further corrections until yards are put in to see if the water drainage is fixed. Unfortunately, we cannot wait for everyone to do their yard as we have dogs. We are having to hire a different company to get our backyard graded so we won't flood.

Great home buying experience. Only issue no street light on our block

Everything breaking down within 3 days of moving in. No resolve and no answer from anyone!!

The entire process was very smooth and easy!

Overall I've had a decent experience. There were a few miscommunications at the design center, however, it was worked out in the end. When paying over a 1/2 million dollars for a house, I do expect the craftmanship to be better. Uneven drywall, corners, scratches on surfaces like your countertops and flooring were all minor but noticeable after living in the home for a period of time. There were a few issues that resulted in warranty repair and I have to say the lightening speed response is what makes the overall process much better. Although you never want to have a warranty issue right out of the gate, it's good to know Lennar took care of it quickly. I cannot say enough about our sales person John. He was able to reach out to his internal contacts at Lennar to keep things moving along during the building process. ... More

very regular route and very regular arrangements. very basic materials

I love my new home. Everything is great

Jeremy was great to work with. He always responded quickly to my text and emails. Christie was very helpful and did her best to take care of our concerns.

My only issues were the landscaping in the back wasn’t completed. Also all the wiring for a garage door opener was there. Not sure why they just didn’t install it. These two things I don’t understand just adds a few thousand more home owners have to pay out of pocket.

What initially caught my attention with Lennar is the extra details they put into the design of the home. I also enjoyed working with the staff who were very helpful and quick to respond. What I did not like is the quality of the builders work. After closing I walked into a home with dirty windows and dirty floors and paint splatters in multiple places. The outlets on some of our walls were spaced out at different heights. Also, the paint touch-ups were very visible and thankfully Lennar was quick to fix that. Another aspect I did not like is the quality of the grass they planted. Everyone in our neighborhood has a bunch of weeds growing but the grass they planted is still brown in most places and only starting to become green in some places. They planted better grass near the mail box, a common space area, which was green from the beginning. ... More

House construction and layout are perfect, the experience with Lennar answering questions or concerns is beyond expectations. Great service! The seller walked us through all the steps.

House design is great and very practical. It's worth. Also, i am grad that compammy offers 1year warranty.

Tommy, Nancy, and John made our purchase smooth and easy. Thanks for all the help!!!!

We moved into our house in March and overall it is great but we immediately had issues with our dishwasher. We also realized that the line from the Lennar sales rep of “we’ll always be there for you” was a bunch of bull. Immediately after signing they essentially wash their hands of any issues or responsibilities

We did not receive any updates until dec 2023 after we signed the property in jul 2023. A proper communication with updates would have helped us understand whats going on.. Also, the biggest blow was when some of the properties in the same community with same sqft were sold for way less price in dec 2023, while our house was not even handed over.. we felt shattered and questioned our decision of booking the house in Jul 2023.. We have also reached out with couple of questions to the agent at the lennar and never received any response after signing the property. Not customer friendly.. We were told that the property would be ready by Feb 2024 and got delayed Mar 2024. During the final walk through not many details were provided by the building manager..When we had showed him couple of areas where rework needs to be done, they were not properly taken care of.. After the tenants moved in they noticed a number of issues- HVAC issue,, bathroom exhaust issue.. and others. It was embarrassing to hear complaints from the tenant as it is a new property. The issues were fixed right away, but it would have been nice if they never existed.. ... More

Lennar team was excellent, from the beginning to the end, it was amazing experience.

My loan officer and real estate agent were knowledgeable and very kind and patient.They were there to answer any questions we’ve had.

The home purchase was the builder closeout of remaining homes for sale, so everything was already picked out and the remaining homes were more like spec home with minimal options added. The process with the builders mortgage dept. was not a smooth process by far. After initial contact with loan officer all seemed to start well, but short lived. There were numerous times from just 2days in to the process & regularly thru-out the process many delays waiting for a call back, unknown where we were in the process, misinformation being sent and then only after attempting to fulfill and prepare documentation for submission being notified to ignore as task to do were incorrectly sent for my submission. This theme of not keeping us up to date & informed lacked good communications with us the buyer. At one point nothing heard for a week and then getting bombarded thru the lender portal used ( IMO the portal lender used is not well planned nor informative ) with documents needed under stress and time restraints the buyer was often left unsure what was accepted or not. The only reason the builders mortgage dept used .. was necessary to get their special finance rate. I could have used my own lender but at higher rate & no match. The bulk of the entire qualifying period & how call backs and communicating if you got a call back returned quickly with the builders mortgage dept was at best bumpy. The overall impression given from the mortgage lender dept, underwriting, processing, loan officer is a dept. not well teamed / geared up working together, & too much redundant request of documentation or more documentation not necessary and /or already submitted. Getting approval for the same VA loan with a different lender would have knowingly been a smoother process Not the best customer relations experience with the builder mortgage dept. ... More

The purchasing process was very easy and went smoothly. All questions were answered and issues were addressed quickly. The home is well constructed. We have a few minor things that need to be addressed which is common with any new builds. The only major issue we have had is our side yard is erroding. We have a slope and wet lands beside us. The water from our gutters washed away the soil and the sand underneath. We now have huge craters in our lawn! We have addressed it through the portal and have had conversations with Lennar as to how to correct the situation. We have put extenders on our drain pipes. They will address it within 30 days. The building crew is very responsive. All in all we are very happy and satisfied with our purchase. ... More