Lennar Reviews

My experience with buying and the sales office was incredible, specifically Austen from Westview crossing was amazing!!! Once we moved in, we struggled a bit getting a hold of contacts and understanding process. Overall I would do it all over again, but extra stars to Austin and Rick!!

We are very happy with our new home. The price is lower than other homes slightly and we believe it is due to the basic home builder grade and removal of what is usually a basic part of home such as some cabinets (above fridge, trim on cabinets, no medicine chest in bathrooms, no linen closet. We watched them build a new home across the street after moving in and it was amazing how it is pre built and put together so fast. Considering this the craftsmanship is pretty nice. We have upgraded many things and love our home.

We’ve moved in since 2/15, roof inspection for inverter done on 3/19, I called and emailed many times to get Docusign for interconnect, there’s response, the number we called are super busy and chatbot told us to be patient. This is ridiculous since we paid for solar panels, I never experienced such bad customer service. I would not recommend my friends to buy Lennar due to Sunnova experience.

Overall purchase experience was quick and easy. Staff were all great. However, once moved in there were some issues that needed to be addressed (heater was wired wrong and didn’t work properly, a gas leak and material issues used between the brick and the interior wall) which took time and effort due to the fact that everything has to go through the warranty office after closing. In addition, it seems that no supervisor actually walked thru and did a final quality/control inspection? Things you only discover after living in the house a while. (Poor workmanship on the interior finish, trash hidden under the water heater space and in the attic, no emergency work contact number stickers where the sales office said they were, dirt in all the door jams, window jams, closets, insulation being blown out the vents, missing hardware for kitchen shelves, paint drips on the carpet etc). Lots of little things that were left unfinished that should have been addressed before owner occupancy. I should have been more attentive and personally checked every square inch. I have not experienced same issues with other builders previously. But, the actual purchase experience was quick and effortless. ... More

The home purchase process was straightforward and the team was helpful with the entire process. I live out of state and purchased the home for my mother to live in. We had a little bit of a hiccup in regards to the sod placement in the backyard that we're hoping to get resolved. There is no real response from the builder yet to make that right.

Our sales person was excellent through the offer and contract process. The mortgage process was smooth and efficient. The build quality was about an 8 out of 10. There were minor finish quality issues. Made a request to the construction manager to fix an issue on 4 separate occasions. It was never resolved so I ended up taking care of it myself after we moved in. Warranty repair group was very responsive and attentive.

Lennar home purchase experience was good. However, the quality of material and the workmanship is sub par. There is clear evidence that Lennar has tried to cut cost to sell homes for cheap and new homeowners would have to bear that cost. For example, in our home in the backyard the there is a big dirt pile incline by the fence that reduces the RV park space and furthermore I will have to pay thousands of dollars to build retaining wall there. Similarly the quality of paint in the house seems low quality,

Currently amenities are not available and yet we’re paying for them. My husband is a trim carpenter n noticed lots of caulk used at the base. A lot paint flaws on drywall. We enjoyed working with our Salesman Ole.

They are outstanding builders, but they need to correct some issues, insulation on the walls

We love our floor plan. Many items are low quality. Appliances, cabinets. The inability to make any changes is frustrating. Love the neighborhood design Lennar has done.

While the home buying experience was good with great support from lennar mortgage, we have issues with the quality and some of the basic stuffs.

Excellent sales experience with Agnes and very quick closing

Lennar made the home buying process a breeze. Along with the incentives provided by Lennar there’s no better option of buying a house in the current market. The only thing I recommend is scheduling a very thorough 3rd party home inspector. These houses are built extremely fast and because of that, issues do arise. We were lucky with our house and haven’t had many issues but a quality home inspection will bring any serious issues to light. The construction manager for the neighborhood, we bought in, was very responsive to the report and has the majority of issues, highlighted in the report, fixed before our closing date. ... More

The highlight of my purchase experience was the help and guidance provided by Julie Hodges, the salesperson at Luna Park. Julie Hodges was really helpful.

. Great Services Builder and lender.

Was a great experience working with them I’m always going to look for them whenever I’m get a chance to buy another home

Good benefits and fast process

I had a great experience from start to closing. One negative comment, after closing when repairs was needed a response.

i would like more ethernet plugs in the rooms some have none for items that react better than wifi connection also the back yards could have some attention rather than just dirt or at lease tamp and compact it add better quality appliances and thermostats ecobee or nest

Overall great experience. The consultants were awesome. But as far as workmanship, fast and sloppy not quality materials used. They don’t even come with ceiling fans anymore.

The buying process was very quick and smooth. The quality of materials and workmanship can be better. Nail marks are already beginning to pop through the sheet rock and the home is only 2 months old. The walls seem paper thin. It’s been difficult getting in touch with anyone from Lennar.

This home feels like a dream for us. I always wanted to buy a home in Spancer hill once it was launched. I am happy with this home but I believe this home has been super rushed. Finishing is poor. Every appliance has some issue or the other. The most concerning is the insulation in my kids room and the master bath where temperature goes down at 61F with a thermostat of 70F. I have raised it to customer service team. Hope it’s resolved to my satisfaction and I can come back and review again.

I have a running list of isues to have repaired. Broken Kitchen cabinets, intendtation on floor, no heat in Master bath and closet. Having to use a portable heater. Windows are icing up inside of house. I have a sink hold along side the house. The ground is pulling away from house. We have 1-2 inch beside the lawn.

Kathy, the realtor is very nice. Denise in customer support is great. Very helpful. Ryan, Joe and Justin very nice. On walkthrough before closing, we placed blue tape in areas that needed to be fixed. When I went in a week later to get some measurements, a lot of the blue tape was lying on the floor. Some areas had been fixed and others not. I picked it up and put it back on the places that needed to be taken care of. On the final walk-through found several more things that were basically just shoddy workmanship. There was one place that was really bad on the island and I was told there was nothing they would do about it. Was not happy about it but did not let it stop me from buying the house since I wanted one in this area. I was really shocked to find out that none of the windows come with any screens, and none of the cabinets (kitchen or bath) come with any handles or knobs. There is no lighting over the island or where the dining room table would sit., only around one side of the dining and living rooms. None of these things are options you can get. You have to have them done/added at your own expense. There is no caulking between the quarter round and the floors in the bathrooms leaving a gap and this area open for water to get underneath when you get in and out of the tub. As I said, not the best workmanship for sure. Downspout runs into flowerbed at edge of sidewalk where it washes the mulch out onto the sidewalk causing a walk hazard and leaves a hole where the mulch washes out. Sidewalk has to be swept and cleaned each time it rains. ... More

The Home we purchased is a Lovely Home. There are a few problems we encountered, like there is no separate switch to for the Porch Light and The Outside Light over the Garage are on the same switch, and there is not switch in the garage for the outside light over the garage. I replaced the Light outside over the garage with our Ring Camera Spot Light, and our Porch Light has to stay on 24 hours in order for our Ring Camera to work. I asked and they are supposed to check and see if it was in the plans for a separate switch to be installed. The Front Door is not measuring 3'0 or 36" wide because my Screen Door is not mounting correctly. I Love my Home and Wish they would fix these minor problems. ... More