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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21144 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21144 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Terrible experience!!

  • Nicholas L.
  • Verified HomeBuyer
  • May 06, 2024
  • Lakewood Ranch, FL

This house should have never been handed over in the shape that its in. Terrible workmanship and everything seemed rushed. Zero quality control done for the price we paid. If someone spends close to a million dollars on a house you expect everything to be near perfect. Extremely disappointed and disgusted with the laundry list of punchlist items that need to be addressed.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Horrible experience

  • Anonymous
  • Verified HomeBuyer
  • May 06, 2024
  • Portland, TX

Horrible experience, would not recommend

Lennar responded:
We are sorry to hear you have had a horrible experience. If you would like to share details, please send an email to CorporateCustomerCare@lennar.com for us to follow up with you.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great Job

  • Angel C.
  • Verified HomeBuyer
  • May 06, 2024
  • Rancho Mission Viejo, CA

Everyone very helpful and responsive

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience with Lennar

  • John B.
  • Verified HomeBuyer
  • May 06, 2024
  • Spokane, WA

Our buying experience was great dealing with Lennar Homes .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great company

  • James B.
  • Verified HomeBuyer
  • May 06, 2024
  • Port Charlotte, FL

Great home builder great home

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Eh.

  • Jason H.
  • Verified HomeBuyer
  • May 06, 2024
  • Littleton, CO

Lennar's motto is "Everything's Included" yes... but... Things that are NOT included: Washer/Dryer, Door/drawer pulls for cabinets, fence, back yard, more than one bare thin coat of paint. During initial conversations we were told that there were closeout specials and that we could make an offer and things would be accepted, this was far from true. During the loan processes we were told that 4% was available, this was also far from true. There were a lot of places where it felt like Lennar made promises that they had no intention of keeping and it very much soured me to the experience. ...

Lennar responded:
Thank you Jason for your review and feedback. We apologize that the features of our homes fell short of your expectations. We value your feedback and have shared your comments with upper management in your division for their review.

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 4

new product in a good location

  • Robert M.
  • Verified HomeBuyer
  • May 05, 2024
  • Lacey, WA

Lennar was immediately responsive both before and after purchase to all questions and requests.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Promises not kept

  • Cheryl D.
  • Verified HomeBuyer
  • May 05, 2024
  • Raleigh, NC

The overall buying experience was good, however there was an issue that was shared during my decision process that was short of accurate. The lack of parking has been less than desirable. I was told that I had two parking spaces in front of my townhome. However, when I double-checked after purchasing my home, I was told something different. There is not enough parking, nor is there adequate street lights for safety.

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 3

Great home at Babcock National

  • Steven L.
  • Verified HomeBuyer
  • May 05, 2024
  • Punta Gorda, FL

We quickly decided once we viewed the community. Like any project, there are small issues that occur. However, the responsiveness and speed at fixing issues have been more than impressive. We love the home, and even if we find an in warranty issue, we don’t have any anxiety. We know Lennar stands behind their product. This is the second time we’ve had the experience to buy new from Lennar. And we definitely will do it again if the opportunity comes along.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Would only proceed with caution

  • Michael D.
  • Verified HomeBuyer
  • May 05, 2024
  • Summerville, SC

Experience with sales was great. Our construction manager below average. Home wasn’t ready for our New Home Orientation with 4 painters working and sanding dust everywhere made finding issues next to impossible. Our experience with Customer Care so far has been poor.

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 1

Have cut cost on so many fronts.

  • Vijayakumar K.
  • Verified HomeBuyer
  • May 03, 2024
  • Meridian, ID

Lennar has cut costs on so many fronts, as cheap as failing to give garage door opener keypad. Windows Sil, cap/trim for half wall, opener for third car garage, window in the stair area, cover for patio, retaining wall for slopy backyard, soft close for the kitchen cabinet doors & drawers are all missing. The quality of workmanship & materials is very poor. Response to issues takes months!

Lennar responded:
Good morning Mr. Vijayakumar,

We appreciate you taking the time to write this review. We understand your disappointment that the home's specifications didn't meet your expectations. I have shared this review with your Division's Customer Care Team, They will be in touch with you directly to discuss next steps and ensure a timely resolution.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Answered all our questions and made us aware of everything we needed to know about the home we were buying.

  • Anonymous
  • Verified HomeBuyer
  • May 03, 2024
  • Summerville, SC

Our only "large concern" we had with the builder was for the Granite countertops as the stone that was selected for our house had some spots in it that "did not" feel part of the granite at all. In fact every time we look at those 2 spots, it feels like its dirty or a stain, looks very unnatural in comparison to the rest of the granite.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

overall great experience

  • Margaretha D.
  • Verified HomeBuyer
  • May 02, 2024
  • Summerville, SC

good people to work with!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First Time Homebuyer

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2024
  • Richmond, TX

My Lender expereince sucked. Barely was able to get in contact with Rich W. Would have liked to have more interaction with him being that I was a first time homebuyer! Other than that, the construction team was helpful and friendly. I will probably not use Lennar as a Lender in the future.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

Great home buying experience

  • Denise a.
  • Verified HomeBuyer
  • May 02, 2024
  • Rancho Mission Viejo, CA

From first meeting with Joel and looking at homes, Lennar was professional and made the experience less stressful. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home ownership

  • Ulysees J.
  • Verified HomeBuyer
  • May 02, 2024
  • Katy, TX

Our experience with buying a new home was awesome. Lennar company is a top notch company. I would recommend anyone looking to purchase a home, to consider Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The process

  • Hugh P.
  • Verified HomeBuyer
  • May 01, 2024
  • Henderson, NV

Haven't gone through the process on a property I changed my mind on because I didn't feel comfortable with the process the property I did buy the crew was great and worked with me to answer most questions. All except one but that's okay.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

good

  • Vesta A.
  • Verified HomeBuyer
  • May 01, 2024
  • Apopka, FL

It was a good experience

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Muy buena construcción y tamaño de lote.

  • Mitchell C.
  • Verified HomeBuyer
  • May 01, 2024
  • Katy, TX

Muy buen diseño y tamaño de lote apropiado. Algunos materiales podrían ser mejores para lograr mejores acabados. Excelente la tasa de interés que dieron con relación a otros Builders. La única queja fue el proceso del préstamo!, muy ineficientes y poca comunicación.

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 5

Horrible experience, terrible quality

  • Nan L.
  • Verified HomeBuyer
  • May 01, 2024
  • Irvine, CA

The lights are out after 1 of moving in. Submitted request online and no one handled it.

Lennar responded:
We appreciate you taking the time to share this review. We sincerely apologize for the inconvenience this electrical issue caused you and your family. I've brought this directly to the attention of your division's Customer Care leadership team to address.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Buyer Beware! Read Your Closing Disclosure Carefully!!

  • Francisco V.
  • Verified HomeBuyer
  • May 01, 2024
  • Davenport, FL

Our experience with Lennar's new construction home purchase was disappointing and frustrating. Despite their promise of $35,000 in closing costs, we were blindsided by last-minute demands from their preferred lender, who conveniently required us to pay off additional credit card debts the day before the closing. This unexpected financial burden and the discovery that Lennar intended to use my wife's realtor commission to offset their promised contribution left us feeling deceived and cheated. Moreover, the title company's lack of communication only compounded our dissatisfaction. Despite our ...

Total Score 3


Quality 5

Trustworthiness 3

Responsiveness 3

Pretty smooth

  • Anonymous
  • Verified HomeBuyer
  • May 01, 2024
  • Raleigh, NC

Have all documentation up to date. That will make the process easier. Ralph and the engineer in the community were always attentive to resolve our concerns.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

a pleasant home buying process

  • Mitchell S.
  • Verified HomeBuyer
  • May 01, 2024
  • Dunnellon, FL

Lennar delivered as promised, it was an overall very good experience buying a home from them.At this point its been a great experience working and dealing with them.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Millwood Home - Ocala

  • Donna G.
  • Verified HomeBuyer
  • May 01, 2024
  • Ocala, FL

Great experience so far. In my home about 6 weeks and love it.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

New Homebuyer

  • Teresa L.
  • Verified HomeBuyer
  • May 01, 2024
  • Bulverde, TX

The home purchase process was very straightforward and my questions were answered quickly and completely. From beginning to end I felt validated as a homebuyer and was amazed at how easy the process was. I would recommend purchasing a Lennar home. Happy homeownership.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

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