Lennar Reviews

Barbra made the home buying process so easy. I appreciate her kindness and professionalism. Whiteny is very kind. She takes care of business. I do appreciate her. I had issues with the construction team. They forced their way into my home without my permission. They told my carpenter they had an emergency and needed to go in. With was completely untrue. They took pictures inside my home without my permission. I reached out to head of construction via email. I got no response. I contacted Whitney and she arranged a meeting with head of construction and myself. I am not happy with them. I wanted to have theses individuals arrested. I contacted lennar costumer service. They never responded to me. ... More

My builder was always courteous and prompt whenever I had questions. Many things went wrong that were out of his control. One thing Lennar needs to change is offering a way to get prompt service for appliance issues since they are providing the appliance package with the home. I have been waiting over 3 weeks for a repairman to come look at my ice maker and I had to call him myself through GE.

The house was mostly complete when we moved in but they never came in to provide the finishing touches despite requests to finish the job. The sales agents were wonderful, the loan process was okay, but the finishing touches just weren't done.

Being a first time home buyer i was worried about the whole process and Lennar team specially Lennar Mortagage made it very easy for me and were available each step to guide through the process. One thing i feel Lennar could do better is to give minimal customization option to buyers. I get it these customization add time to home delivery but smaller customization should be encouraged.

Houses are being delayed up to 3 months. They are closing with pages of items that need to be addressed on punch list. It’s 6 weeks and still tons of items that need to be addressed. I am confident that they will fix everything eventually.

Great experience with Terrance keeping me up to date on the completion date. Construction Manager useless everything he said he would fix before closing was not even touched (walk through was 5 days before closing). Place was not clean construction post and permit box left on front lawn, 5 gallon bucket of joint compound left in garage pieces of concrete left all over the place. It was not a great first look when pulling up to a new home. The reason I only gave trust worthiness a 1 is Actions or lack of action by your construction manager.

We were buying site unseen and Cody and Rick were absolutely wonderful! The whole process went very smooth. We would give them both a 10!!!! The thing that did disappoint us is some of the workmanship in our new home and also with the cleanliness of the home. I do understand some of it was because we moved in during the winter but still very disappointed.

Lennar home are good but they use some cheap material like a home stove , microwave and dishwasher they look like an Apartment, garage no paint kitchen no access to open the window no vent for a microwave, you need little work after you buy the house overall the house is Good

Good experience.....up to completion....not enough step by step info after move in. Ex. when do sprinklers go on. still waiting for 3 screens.

Everything went wonderful until walk thru many issues needed addressed. Went the following week for New Home celebration and nothing was fixed but a few items. Was told everything will be addressed immediately, I’ve lived here for almost 2 months and only one item was fixed. Men show up and have the wrong tools or the wrong house and can’t fox my item, very frustrating

Very slow to get customer care response.

Pricewise is good but respinsiveness to issues take longer than we expected

Be sure to follow up with issues of concerns.

Lennar did what they did WHEN they said they would do it - and during CoViD. We are disappointed in the quality of drainage and landscape. All looks well on the surface, but rain water does not drain well, plants don't grow well, construction debris is covered by landscaping bark. I cannot fully blame this on the shoddy landscaping work, but on a rush to finish on schedule.

I bout a house in Saratoga spring Utah at Clover Leaf way about one and half month ago. Now on the roof on the side of the house it already got ripped of and it hanging one of the piece. It is just above the gutter. I called yesterday to waranty claim and no body get back to me till now. Poor work can damage entire house. Also painting is not professioanl , lot of place has touch up which can be visiable on the walls.

Some parts of the house were built with exquisite quality and worksmanship. Other parts were just...not The sales department agents were extremely helpful, friendly and professional. At no time did we ever felt lack of honesty or transparency. More importantly Lennar's agents response to remedy the issues have been above and beyond, It changed our perspective of the whole experience.

There were a few open issues when we were closing the house. However the construction manager Edward was very lousy and didn't take care of all these open issues once the closing was completed.

Our lennar agen Nate Davis was extremely helpful

Building manager unable to resolve all issues and claimed things were not fixable. I.e. framing issues around windows that had to be fixed post move in and re dry walled. Other areas such as chip in counter and damaged kitchen cabinet not fixed to owner satisfaction when pointed out in pre walkthrough. Other areas it was clear that blue tape was removed without addressing such as paint next to kitchen door. Tape was removed but not painted until closing day when homeowner pointed out it was missed again.

Overall great customs service. Workmanship can improve.

Overall very easy and straightforward buying process. One big downside is that we were not well informed before we bought this house that there would be more houses being built at the back of our house and the green space with tall trees will all be cut, which is a huge deal for us because that was the most important reason why we bought this house in the first place. We were given a chance to back out the deal at the day before closing and we had been waiting for the house to be built for 4months. Are you kidding me? we wasted all this time to go out and find a dream house and we could easily have gotten a much lower mortgage rate. Now you tell me this???? I felt cheated out of this deal and had no way out and to close on time..... No compensation??? I wish I had been informed about this before I made the decision. ... More

Builder is professional and care about the customer. Their customer service does follow through with you and your concerns.

The home buying experience and the quality of the construction itself are amazing. We have a bitter taste in our mouths because a slew of items weren’t done properly or just are still incomplete. I am thankful for Cory and Brooklyn coming today on a warranty issue (missing door pin) so that I could address and have some items fixed on the spot. Ready to be done with all of this so that we can enjoy our lives again and not have to keep meeting with contractors to fix bits and pieces.

Representatives are very responsive for the most part. Easy for us to drop by and check on house during process. Stuff does get hidden or rushed during build. Pieces of 2x4 split or broken thatbgot covered or up or just tossed away in the attic. Vinyl flooring lifting and glue left everywhere. Glue left on walls. Caulking is very poor on countertops. Exterior has many small issues as well. Dinged siding, bent trim. Paint on shingles. Door ways have air gaps. The worst so far is the yard work. The grading was not dont correctly. My fromt yard sunk by over 1 foot and split after rain. Yard is pulling away from the home foundation. The people of lennar are very nice. The contractors on the other hand are not putting quality onto their work. They rush everything they do. ... More

Excellent buying experience with Lennar and the closing agency.