Lennar Reviews

Make sure you understand once you move in, their attitude changes and not for the good!

We loved Ashley (the Lennar rep who sold us our home), but their customer service department is not very responsive. We had several things that were not completed or in bad shape upon moving in and we still have not had those things repaired. We have been in our home since February of this year.

The villa that we had some issues with workmanship! When they contracted a lot of work out and rush in doing the work it come out sloppy. So a lot of my issues is with the paint.

Buying experience was great.

Overall great experience. But the quality of the material can be improved. Especially around the sound isolation and steardy ness.

The builder did a good job in making these homes very attractive, although there are some quality issues concerning safety that are disturbing, I am enjoying my new home while waiting for these issues to be resolved.

Great house. Painting is not the best. So far customer service has been awesome!

Our home buying experience was great. Ty was a pleasure to work with! Everything seemed great and was going as planned. A few unexpected things occured and fast forward to our home being finished - we feel that our home was rushed and the quality of the workmanship was out the door. We felt rushed upon our walk through "tape walk" a lot of things were pointed out but poorly fixed. As of today, we are still finding things that could've been caught and fixed upon their initial "QA" walk through which I believe never happened. But overall we are happy with our home despite the issues... Even if it's a new house I'd advise a personal inspection and make sure to keep a keen eye on any issues upon your walkthrough. ... More

Customer service bad after closing

I have been waiting on repairs for over two months.

Overall process was great for the exception of the loan process in which we experienced poor communication with our loan officer

They stay in contact with us

Very reliable and nice people.

My bathtub and shower floors are both stained and even after trying to clean them they remain stained. There were paint splatters all over my floors. Oven had a warped fan and the refrigerator doors are not aligned. I’ve had service people out for various repairs and none of them have been done properly.

they use the Cheapest interior paint and a lot of the drywall in the garage is Chipped on the bottom

The home is beautiful we love it. Great value for the price. Good customer service. I don’t regret my decision to buy this home. I did experience some concerning issues that could’ve been tragic - tankless water heater gas line nuts were hand tightened and cleared inspection. Gas was leaking in garage when I first walked in, at first it was a faint, vague smell, but on day two I called the gas company. They immediately identified the issue and fixed. Good thing I’m not a smoker or none of my movers smoked or we’d be gone. GFI in garage kept tripping, turning off water heater daily. Electrician was called and discovered the breaker wire in the panel was loose, he tightened it and replaced GFI switch just in case. Carpet edges had nails sticking up in various places. I was stuck by one in the foot that thankfully didn’t pierce. I then inspected the rest of the house and found several others, I fixed those myself with a hammer. Other items we’re minute compared to those two. Called customer care for other items. The vinyl fence was blown off by the winds on day two. Lennar came and reassembled it but still waiting on a missing fence post cap. It seems the fence is assembled like legos, and does not have permanent installation materials like screws or glue. Being this region is known for high winds, I would think construction would have figured out to use stronger materials to withstand. The final observation was the drywall material inside the home is very cheap. It has crumbled very easily when I install curtain rods and shelves. You have to be extremely careful working with it. ... More

The home is beautiful, the process of purchasing the house was seamless! They took care of our requests within the first couple of months. The problem came after the 3 months, we have 3 ticked open and no response or whatsoever, I am worried now about the 12 months final inspection, not sure if they just want us to wait until then or if that’s how it will be moving forward.

For being our first time, we are very satisfied with our decision. Lennar has very nice house designs and customer service support is top notch. However, there are some details that can improve, like quality of the materials- some are cheap -, finishing touches, like sockets bad positioned, corners from our garage in cement were not finished, carpeting nails could be a little less prominent, etc. my recommendation is to check these small details at your house orientation.

Make sure when you take your final walk thru that all work was performed to standards. The quality of my home was not to the standards that a Lennar home is known for and I feel that it is because they are rushing to build the homes to get more built quickly.

Patio cover would have been nice. Finish carpentry is less than stellar. Paint runs all over the trim work. Texturing on walls is bad. Super cheap carpet pad. Other than these things we love the house we love Dave, Brittany. They are great

I don't like this kind of surveys because at the end for a few bad apples the whole team is rated.

Workmanship is lacking and also is the response to issues

Miles and Greta have been amazing, but we have had a less than amazing experience with the after-move-in manager. We hope to soon have the same amazing experience as we had in purchasing and building our home.

I love the house but I keep finding little things wrong with the house. Dina Cooley is a god send but apparently she’s frustrated with my calls and texts.

Don't expect a Top Notch home for reasonable price. Great value for those who expect receiving what you pay for. Experience was very good thru-out the build and finance process. Always knew what to expect. Read some reviews where people expect highest end product at the average affordable price. my comment to them is "Reality people, Reality"