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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 17722 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

17722 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

Very good

  • Benlin L.
  • Verified HomeBuyer
  • January 16, 2025
  • Westfield, IN

It is 1st time to buy from LENNAR, very good experience. Look forward for the future opportunities

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

lawn plumbing leakage

  • Muralikrishna B.
  • Verified HomeBuyer
  • January 16, 2025
  • San Antonio, FL

I got a quick response for my ticket. I also got some one to check and report the issue. how ever it was not fixed because those lawn water was coming from neighbor's lawn.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

It as a good experience, very minor issues that were cleared with urgency.

  • Jairo S.
  • Verified HomeBuyer
  • January 16, 2025
  • Homestead, FL

Extremely pleased, would do it again without a doubt. Great Team!

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

overall satisfied with the process

  • Paul J.
  • Verified HomeBuyer
  • January 16, 2025
  • Summerville, SC

There were delays in finishing the home, tied to the local government and permits being issued. What was troubling was that Lennar communicated a time frame that was not reliable. What was originally a late September closing turned out to be a late November. My recommendation to Lennar is to provide a time range for closing/completion, not a tentative date.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Audrey

  • Audrey E.
  • Verified HomeBuyer
  • January 12, 2025
  • Palm Bay, FL

The process was easy. I had a.small.issue but they sent a technician out in a timely manner to address it.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Overall experience was good. Issues with communication from the Lennar Concierge team.

  • Russell K.
  • Verified HomeBuyer
  • January 11, 2025
  • Santa Paula, CA

Overall experience was good. Our new home consultant Hyatt was amazing. He answered and addressed all questions and concerns we had about the homebuying process and the home itself. Our rep Jorge at our new home orientation walkthrough was also great. He took our punch list seriously and got issues fixed before closing. He has also been responsive to fix things we noticed after closing. Lennar falls short with their Concierge team. Diana sent me multiple DocuSigns with errors or missing documents, and she often did not respond to emails without multiple follow-ups.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Timely construction

  • Susan P.
  • Verified HomeBuyer
  • January 11, 2025
  • Apex, NC

Lennar delivered right on time as promised. It was disappointing that even the smallest request ( leave the wire clothing rods off and I’ll do my own) was not even considered. Mackenzie (sales representative) was snarky and hard to deal with. I also wanted a small name change from the contract to the closing documents and wouldn’t even consider ( cost me an additional $82 to add a quit claim deed to make name change after closing) and I paid cash for the home. I am very satisfied with the overall construction and appliances; though w/d could be more sturdy.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

Overall great experience except for the Customer Care Sale Representative Cedric Abello

  • Anonymous
  • Verified HomeBuyer
  • January 11, 2025
  • Lathrop, CA

Overall great experience. However I am disappointed about their Sale Representative Cedric because he ignored my calls or messages several times and would only get a response after I follow up again a few days later. Sometimes I leave him voicemail too and would not get a response. And this is after I paid my deposit and also after moving to the property. But Kudos to their Customer Care Rep Alex who is on the other hand very responsive and quick on issues/problem solving with the new property I just purchased.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Great sales person and mortgage agent

  • Robert G.
  • Verified HomeBuyer
  • January 10, 2025
  • Princeton, TX

Make sure you have a final walk thru to verify any defects were fixed. Take pictures and write down everything that needs fixed and also keep track of all things you need to do before closing and after closing. Make sure HOA is fully explained to you so not caught off guard with first mail for payment. Expect deposits needed for utilities. But most of all enjoy your new home.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

The Vila is a very nice package; tile throughout, quartz countertops, etc. Te orchid model is very spacious, and is a bright and welcoming space to live in.

  • Vincent C.
  • Verified HomeBuyer
  • January 10, 2025
  • Naples, FL

The sales agent who we worked with did a great job getting us through the purchase process, and was at all times available and helpful. The mortgage manager went above and beyond helping us with some unique issues relating to the purchase, and was instrumental in completing the deal. The pre-move supervisor was also very helpful in insuring that everything was clean and complete before move-in. The negatives had to do with the disorganized manner with which info was presented; there were half a dozen entities reaching out to us, and it wasn't always clear what each represented, and how they ...

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

New home- Merlot plan

  • Sivasankari G.
  • Verified HomeBuyer
  • January 09, 2025
  • Spokane, WA

Love my new home… specifically I like the floor plan and the fenced backyard.

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

Finishing work

  • Hoon C.
  • Verified HomeBuyer
  • January 09, 2025
  • Marriottsville, MD

Overall, I am satisfied with everything. The only thing I am a little disappointed about is the finishing work on the interior.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Hickory Bluffs , Canton Georgia

  • Anonymous
  • Verified HomeBuyer
  • January 09, 2025
  • Canton, GA

Good value for the price - beautiful clubhouse & facility.

Total Score 4


Quality 4

Trustworthiness 3

Value 5

Responsiveness 4

Great house

  • Nickolas Z.
  • Verified HomeBuyer
  • January 09, 2025
  • Taylors, SC

Great house for the price. Small details were overlooked but it’s the things that you only notice living there for a month. Love the townhome that I got! The welcome packet could be a lot more helpful and informative. Had to figure things out on my own which is the only reason for the 4 stars. Overall I love it!

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Good experience but can be better

  • Jorge G.
  • Verified HomeBuyer
  • January 09, 2025
  • Homestead, FL

a lot of extra effort in the details will be better, details are where the money is.

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

The timely manner in which the home was finished.

  • Sherry M.
  • Verified HomeBuyer
  • January 09, 2025
  • Maiden, NC

We enjoyed working with Suzanne and Andrea of Lennar Homes. Also, Travis and Marshall were very good during our walk-thru. I did feel like there were so many people doing all different type of jobs within Lennar that it was hard to keep everyone straight.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Overall, good experience

  • Jose B.
  • Verified HomeBuyer
  • January 09, 2025
  • Kissimmee, FL

However, I had a terrible experience with Lennar tille company. It was very frustrating and disappointing experience. The day of the closing, my wife and I end up on the street with no place to live because, Lennar tittle didn’t do their job. They realized the down payment money was not was not there, when they were about to give the key if my house. And the worst part is, that they didn’t take responsibility for their mistake.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Sonoma

  • Caryn W.
  • Verified HomeBuyer
  • January 03, 2025
  • Winfield, IN

Second home purchased from Lennar, so you know we enjoy their homes! I feel this house was “rushed” compared to first home. Some of workmanship in this home not up to par— hoping with 60 day review items will be taken care of! Love our home and would buy another from Lennar- BUT WE ARE NEVER MOVING!!! :-)

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

It Was Worth It!

  • Demetra L.
  • Verified HomeBuyer
  • January 03, 2025
  • Princeton, TX

Lennar Bridgewater is a great community and I'm so glad and thankful for God's blessings. The home buying process was great overall but the underwriter MJ needs serious customer service training. She was rude, zero personality, and made it less desirable. Thankfully the Loan Officer was amazing by being God-fearing and a listening ear.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

New home buying experince

  • Jeff K.
  • Verified HomeBuyer
  • January 03, 2025
  • St Augustine, FL

The overall home buying experience with Lennar was very positive. Everyone we worked with from our initial contact through closing was knowledgeable, professional and courteous. Being kept informed of the status of each step of the home buying process is important to me and the Lennar team did a good job of doing that. They responded back quickly with any questions they couldn’t immediately answer and didn’t make me continue to call them for that information.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

interior painting

  • Kathleen V.
  • Verified HomeBuyer
  • December 28, 2024
  • Osseo, MN

There were some painting issues that were somewhat small but quite visible. Baseboards that were painted but when the nail holes were filled they were done poorly and are quite visible in some areas and the color doesn’t match. Overall, I do love my new home except for that.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Nice house for the money

  • Gordon G.
  • Verified HomeBuyer
  • December 27, 2024
  • Longview, WA

Good house buying experience. Not happy with the ARC/property management. With a ARC this restrictive they need 3 car garages as an option for their homes!

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Chandra K.
  • Verified HomeBuyer
  • December 26, 2024
  • California, MD

We had some of the repairs still . Waiting for them to be fixed.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Better than expected for a production build

  • Steven K.
  • Verified HomeBuyer
  • December 26, 2024
  • Parrish, FL

This is our second production home purchase in the past four years. The other was from Taylor Morrison. Lennar provided a better overall experience than did Taylor Morrison. The home purchase process was relatively uneventful. All promises from the builder were kept. The home was not ready to close on the estimated date. That required an additional move on our part the cost of which was willingly borne by Lennar. We are satisfied with the home construction with the understanding that this was a production build. For the most part, builder grade materials and workmanship was expected and ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Jorge

  • Jorge C.
  • Verified HomeBuyer
  • December 26, 2024
  • Miami, FL

I was kept informed in every aspect of how far along the house build was going and when was the home closing happening.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

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