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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21144 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21144 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Milos

  • Daniel T.
  • Verified HomeBuyer
  • April 10, 2024
  • Frankford, DE

We couldn’t have been less pressured, more valued, and more accommodated than with the team at Milos Haven.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Rebecca

  • Rebecca L.
  • Verified HomeBuyer
  • April 10, 2024
  • Princeton, TX

Great experience and great neighborhood

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Homeowner

  • Crystal T.
  • Verified HomeBuyer
  • April 10, 2024
  • Crandall, TX

If I could give a 0 I would. I have barely been in my home a month and the paint is already chipping on this cheap siding y’all used. Some of the door knobs are loose. I called to get help with the thermostat you wanted to do a virtual call and couldn’t help with something so simple. I referred 2 friends which I’m sorry I did because y’all gave and is still giving 1 a bad experience. My sales person the one who sold me the house asked me who was my sales person when I went in the office to tell them that the fridge they promised me was not in my home. I was in total disbelief I said YOU ...

Lennar responded:
Hi Crystal, we are truly saddened by this experience you went through. We apologize that these things have come up in your home and we are going to communicate this to our leaders to address. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Happy and Pleased!

  • Nora S.
  • Verified HomeBuyer
  • April 09, 2024
  • Cypress, TX

My experience purchasing a home with Lennar was smooth and pleasant. Thuy, my sales counselor, was delightful to work with, and her optimism and diligence throughout the process were remarkable. I love the modern accents and functional design. Thank you, Thuy and Lennar Homes!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My Lennar experience

  • Anonymous
  • Verified HomeBuyer
  • April 08, 2024
  • San Antonio, FL

Where should I start, the construction manager promised to complete several jobs and did not. They forgot to turn on the water to the fridge and had to wait for service. The person that installed the dishwasher, left the cap in the tubing and caused water to flood and backup in the dishwasher. Had to wait to have that serviced. Had to replace the carpeting due to have a sinus reaction, to find out the flooring underneath was un-level and had to pay to have concrete lay down. Now, the AC breaker keeps tripping and I come home to a muggy hot house.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Buying with Lennar

  • Anonymous
  • Verified HomeBuyer
  • April 07, 2024
  • Lakeland, FL

We bought a Lennar home recently. We had a excellent sales rep and mortgage closing team. We were also blessed to have a great group who we worked with for the walk through and final inspections.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Tom

  • Anonymous
  • Verified HomeBuyer
  • April 05, 2024
  • Sparks, NV

The sales person was the rudest person I ever had to deal with. She’s been fired from Norm. A lot of other housing developments. She is very rude and condescending.

Lennar responded:
Hi, we want to apologize because you experienced this. -Lennar Customer Care

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 2

Happy Home

  • Kimberly S.
  • Verified HomeBuyer
  • April 05, 2024
  • Lugoff, SC

I had been looking to purchase a home for the last three years with my Agent. We had an appointment with another builder. I was not impressed with their home, but we saw that Lennar was also building in the area. We met with Marnie and she showed me a new Townhome at Village of Bouleware. I fell in love with the new construction home and Marnie was great with descriptions of the amenities. I told my Agent that day that, this was what I had been wanting for years now. I brought the Townhome. I had been waiting for my Happy Home. Lennar made that possible for me. Thank you!!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Great experience with Lennar!

  • Yang Y.
  • Verified HomeBuyer
  • April 04, 2024
  • Chino, CA

The over all quality built by the Superintendent Oscar shows that he cares about building homes and does not just go through the motions of the building process. Sophie, our sales person is great! She kept us posted along the process and she was knowledgeable and kind. She went above and beyond, sometimes I asked her questions after hours she would still get back me. The walk through orientation with Carlos was excellent. He was very caring and informative; taking his time answering our questions and explaining in detail how everything in the home works. We had some questions after ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I love the great service from Lennar!

  • Yu Z.
  • Verified HomeBuyer
  • April 04, 2024
  • Albany, OR

I had a great experience of buying a brand new house with Lennar in Albany OR. The service was great!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Would not recommend

  • Anonymous
  • Verified HomeBuyer
  • April 04, 2024
  • Bastrop, TX

We purchased our home a few months back and the process seemed like it was never going to end. Our sales agent Devonte did nothing besides open up the house for us to view and collect his commission, the process of getting approved was so murky that we never felt confident during any point in the process that we were going to end up with the home. The grading on our backyard was terrible, planks in our fence are already falling down, and 2 months in I have already had to have the irrigation company, flooring company, plumbing and a contractor come out to fix various issues that should have be ...

Lennar responded:
Hi we are truly sorry that the sales process was not a good experience for you. We also want to apologize for the quality issues that you have faced in your first two months. We are going to make our division leaders aware of this. -Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 2

Bonnie

  • Cheryl M.
  • Verified HomeBuyer
  • April 04, 2024
  • Lafayette, CO

Lack of communication after you buy. Some things not well done Need attention to detail

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Poor quality build and extreme compromise in home privacy

  • Anonymous
  • Verified HomeBuyer
  • April 04, 2024
  • Bothell, WA

Never going with Lennar and would recommend others to do the same. I bought Lennar's property Canyon Creek at Bothell WA and they constructed homes right behind my backyard. My home's privacy is compromised, obviously they did this after selling houses in the row and then building behind. Untrustworthy.

Lennar responded:
Hi, we thank you for your feedback and review. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Westfield

  • Pamela H.
  • Verified HomeBuyer
  • April 04, 2024
  • Westfield, IN

Our overall experience was seamless. Each individual Lenar team member provided superior support. Our only one issue was after putting down earnest money for our home, they wanted to keep it open to the public for open houses. However, we eventually worked it out.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fair

  • Anonymous
  • Verified HomeBuyer
  • April 03, 2024
  • Inver Grove Heights, MN

Not good quality of materials

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Not an exciting experience

  • Marilyn S.
  • Verified HomeBuyer
  • April 03, 2024
  • Land O' Lakes, FL

Buying this home started exciting but at the end there were no sparks. Closing process was rushed, lender required documents right at the time it was requested. It felt like I had to drop everything I was doing to provide them with what they needed. During the last walk through; day of closing things that were found incomplete/needing fixing/touch up by hired and Kenner inspector were not completed. Vendors were still coming through the house trying to fix things so that closing could take place. Just very rushed. Then had to drive to the appointment to sign closing paperwork. Many things ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Kylie and Richard

  • Anonymous
  • Verified HomeBuyer
  • April 03, 2024
  • Zephyrhills, FL

Buying a brand new home was so exciting! Watching the different phases get completed was fun. I do wish they cleaned the house better with all the dust left over the windows, counters, drawers, etc. The flat paint is unnecessary. Especially in a 5 and 6 bedroom home. And with stairs. You should really think bigger family picture and spend a little extra money on the semi gloss paint that will last longer for the customer. The yard being on a little slope didn't help the sod stay so there's an empty patch. I felt it was too much greenery in the garden area. I have noticed so many ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Satisfied Customer

  • Anonymous
  • Verified HomeBuyer
  • April 03, 2024
  • Fort Mill, SC

Lennar is a well-established homebuilder known for its quality construction and customer satisfaction. Overall our home buying process was smooth with excellent customer service, and close attention to detail. There were a wide range of home designs and options that met our needs and the home looks amazing! Thank you and we will refer others looking to purchase a home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

QUALITY GOOD SERVICE FRIENDLY NICE MODEL HOUSE

  • Sonny L.
  • Verified HomeBuyer
  • April 03, 2024
  • Pensacola, FL

OVERALL QUALITY GOOD I WHICH THAT LENNAR PERMIT MODIFICATION TO INTERIOR , LIKE COLOR , EXTRA HOLES ON SINK OR FLOOR OPTION AND SHOWER HEAD IS TO HIGHT UP OTHER THEN THAT EVERYTHING IS GOOD

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Kim is the best!!

  • Nathalee J.
  • Verified HomeBuyer
  • April 03, 2024
  • Fort Pierce, FL

Our GC, Kim was very attentive to details, was very responsive to calls, email, text, and ensured that all our concerns were addressed. He and the Lennar care team made our experience great!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Jeandy C.
  • Verified HomeBuyer
  • April 03, 2024
  • Rosenberg, TX

We are superhappy with the purchase of our new house, excellent decision. Highly recommend this company, but even more so with the sales agent Mr Larry, excellent attention and guidance in every step of the process. Thank you very much for your cooperation.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Throughout the entire process of buying our home site unscene Lennar was there for us!r us

  • Robert T.
  • Verified HomeBuyer
  • April 03, 2024
  • Wimauma, FL

First off I'd like to say when we moved into our home it was 99.9% perfect any little odds and ends were taken care of within days. We hired a an inspector and along with the inspector and the building manager I was able to trust the entire building process. I was very pleased with the whole process we bought the home with cash so that was a little bit different and we were really not given anything we had to look for everything keys etc etc but that was the only negative. I especially want to thank Sonia our Lennar sales representative along with Richard our building manager he was amazing. ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Hard to believe almost $600k looks and feels like first time home buyer quality now a days

  • Eric H.
  • Verified HomeBuyer
  • April 03, 2024
  • Blaine, MN

We had limited involvement with the sales team, as visited once and made an offer the next day. Cons Mgr promised to address several items pre-close, about 1/2 were taken care of

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Great communications throughout the whole process!

  • Joseph C.
  • Verified HomeBuyer
  • April 03, 2024
  • Tega Cay, SC

From the relator to the builder to the inspection everyone was professional. Fantastic experience for my wife and I.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality builder

  • Hai N.
  • Verified HomeBuyer
  • April 03, 2024
  • Conroe, TX

Bought 4 homes from Lennar over the years. Good value, great customer service!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

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