Lennar Reviews

Great response and the service always delivers

Moving from out of state, we looked at Lennar homes., while visiting family in South Carolina. We went back home to Florida and received a call about a great deal. Our mistake was we didn’t realize going from one development to another also meant lower quality construction, amenities and finishes. The salesman stated the home price dropped, but to make up for it Lennar gave us unfinished garage, no garage door opener, and lower grade materials then what they had in the other areas and was shown on the app they asked us to download. Various items on the app were incorrect and not available with our purchase. Now when I try to get things fixed, under the warranty, I get the attitude, “You got what to paid for” . I was never told they had different grades of homes, only told to load up the Lennar App and review your home and the construction progress. My advice, don’t by until you see it with your own eyes, Also, if it sounds to good to be true, it’s not true. ... More

The Sales Agent could not answer any questions regarding dues and other pertinent issues. The quality service agent rushed through walk through and was only concerned with me signing documents rather than understanding how all appliances and systems worked. After move in, I found out that Builders inadvertently "forgot" to pre wire house for alarm services. Lennar refused to reimburse me for my costs associated with their negligence. The home itself is cheaply made, the finishes are low quality and the employees are below average. Lennar makes little to no concessions for buyers as far as scheduling. The only peson in this process that attempted to make things right concerning the home and getting appliances covered under warranty was the construction manager, Manny, who has gone above and beyond for me. Everyone else involved in the process from sales to quality assurance to concierge was subpar. ... More

My name is DeMarco Washington. I was kept being pushed and rushed to complete documents towards the middle and end of the home buying process. There was a handful of resends on Lennar's end as well with most of those documents. Also, I was promised and confirmed that I would get a fridge, washer and dryer on move in day and that wasn't there. I didn't have these items until a week and a half AFTER I moved in. I had food spoiled and laundry built up dirty.

I Am gladly I picked you as my home builder , this was quite an experience since all signing documents were done online. I still think your customers need some more info on every step of the way of the process, there is a lot I didn’t know and I encounter surprises every step of the way which I didn’t like it at all. I think there is more that can be done make things easier and smoother process.

We had an awesome from the first day we looked at the model until the day we moved in. GREAT!

Make sure you look the house over.

Make sure you fully understand the online process for your documents. It can be difficult if you are not computer literate. When Lennar says do not rely on verbal info that is an understatement. Verify everything you are told. Make sure you clarify everything on your walkthrough. Some Lennar people have been very helpful and others have not. On the positive side everyone has been friendly. We really like the Webbs Reserve development and our condo is great! There are a few minor suggestions I have for Lennar. Better lighting in the bathrooms and a couple of towel holders. Offer a reasonably priced reliable handyman service to help buyers complete after purchace decorative upgrades. ... More

Lennar staff are professional, caring and a pleasure to work with, however, the amount of paperwork and signatures are a lot. The buying experience is overwhelming for my age.

It was great to work with Brian. The process was very smooth. Everyone with Lennar title were very helpful during the closing. Highly recommend.

Great experience ever thing was smooth.

A very frustrating experience as many communication issues and disorganization were present from the beginning until closing. especially for a first-time home buyer.

Everyone has been amazing. Danielle, Char, Scott... it has been a wonderful and easy experience. The home is stunning and filled with light, beauty, and quality craftsmanship!

Buying a new home with Lennar was pretty straightforward. We went in to see a model home, we liked it and continued to sign a purchase agreement. We put an earnest money deposit and in a month we closed the deal. Our salesperson was transparent and helpful along with all Mortgage team. The house looks great, very spacious and bright. We would like to buy more homes with Lennar in the near future.

I’m very happy with my house and where we are in the neighborhood, however, the HOA is non existent and something needs to be done about it.

I would not trust anything they say. They promise things in a home and then when it is built those promises were “oopsies” or “I stuck my foot in my mouth”. If you purchase a Lennar home I highly recommend getting a third party inspection. There are gas leaks in a lot of homes in the neighborhood and Lennar refuses to take accountability. My oven still wreaks of gas after a while of being here and having multiple people come and “fix” the problem. Customer service is non existent. Area managers and sales will refuse to speak with you once you bring up an issue. My mistake was signing for this home. ... More

We had a great buying process, from start to finish it was very easy. Jenn sold us from the first meeting, she was fantastic and answered every question we had. The mortgage team was efficient and helped us with any questions that popped up. Overall extremely pleased with our experience.

Lennar reps for construction are horrible to respond to issues. I moved in and the final walk through (the same day as closing), 2 hours before, there is issues in the house that was not fixed that I was promised would be fixed. The paint and touch ups on the wall were not fixed, I have a broken cabinet that I was told someone would be out to “temporarily fix” which was to Caulk it and I’d be placed in the system as a potential cabinet replacement if it’s not up to standard and that we would be in touch.. This was on 3/16 the day I closed. And I have yet to hear back no matter how many times I call or text the managers cell phone. There is flooring that is chipped underneath the rug by the entrance door. I notified the same guy at the same time about the flooring. Same thing, we would have that scheduled for it to be fixed. The front door seal is already falling apart. Overall, I do not think I will buy another house from Lennar. I use to love the houses that were made, but it’s clear that it’s simply cheap and well over priced for the sq footage especially the quality of work done. Not to mention, I’m not allowed to put a fence in the easement but Lennars landscape company is allowed to plant a tree over it. Overall, Kelly who works in the office and shows houses to people was nothing short of amazing! She was so awesome, and very helpful! ... More

Lennar is great to work with and is priced right! My only complaint is that it is almost impossible to get ceiling fans in these new homes. We live in Texas and it gets very hot here. WE NEED CEILING FANS

Very simple process. The lender even had a down payment incentive. Everything went as scheduled.

They moved the day to close so we had to pay for another night of keeping our stuff on the truck and had to pay another $300 for a hotel. The floors are very uneven and one of our trees in the back is not straight. Phil was great!

We had a very positive experience throughout the home buying process. The team was professional, responsive, and made everything feel smooth from start to finish. They answered our questions quickly and kept us informed every step of the way. The quality of the home itself has also been impressive. The craftsmanship, layout, and finishes really stood out, and you can tell care was put into the construction. There were a few minor issues after move-in, which is why I’m giving four stars instead of five, but overall we are very happy with our purchase and would recommend them to others looking for a new home. ... More

Thank you Lamar very much. My wife and I are very happy about our new home.

The process of buying our home was relativity quick and easy. The house is overall a good price, but definitely some things that were cheaply done/ built. As well as things that we asked to fix during our final walk through were not fixed fully. You can just tell it was done quickly, but that’s kind of what you expect in a new build. Overall, a positive experience.

All the on site and construction managers have been excellent-very pleasant and responsive