Lennar Reviews

Townhome had all the features as promised, but the promised amenities in the community is nowhere to be seen. No communication on that from the developer or lennar

Overall a good experience

Our experience with the Lennar team has been very good from the beginning. House was reasonably priced, done on time and has the expected minor issues so far. Steve the site manager was excellent in response to our questions and concerns throughout the entire process. Ronnie and his warranty folks have been great reacting and scheduling any issues we have had. The entire home buying experience has been smooth going from start to finish.

Home buying went good but after one week in new home we had a plumbing backup. Found out it was due to a test ball left in the line from builders. Took a month to get repairs done. My advice to builders is to make sure you are using your check list.

Ac outside unit to close to fence no room to get around to mow. Low water pressure Electrical outlet in garage covered by sheetrock. I didnt like need for prework on line visit

It was great working with all of people I came in contact with.

4 windows have leaked so far. Not happy with this. But they have come out in timely manner to seal them. Measure garage depth before buying. Your car might not fit in space

I had an overall good experience purchasing a Lennar home. Lennar has great people serving the company, including the sales agent, my loan officer, the construction manager and customer service rep., who were all excellent in their roles to support my purchase. However, I was personally challenged with a number of problems that showed right after signing the contract and moving in, which can happen. There is a warranty process in place meant to aid the new home buyer, which I did not find smooth and reponds with greatly reduced urgency. While some things were taken care of promptly, others were not, particularly when it came to appliances. I inherited a bad dishwasher. There were considerable delays to get that in working order and, frankly, when you purchase a new home, one expects new appliances in good working order. Lennar is a good company, offering offering attractive and decently made homes. The company has excellent staff and can do even better by improving the support and warranty process if and when problems arise, especially within the first weeks and months of home ownership. ... More

well a lot of people we are waiting to you guys the problems we found in the house and you guys are very,,,very behind!!!!

I had a great experience.

From start to finish I was kept updated on details and always knew what to expect. Mark was great. Roberto our realtor was also great working in conjunction with Mark at Lennar. The punch list items are completed, some issues I had to keep reminding them about but overall they took care of me.

Consider the all inclusive Designer Select package. If those options were to be added later, the cost would be considerably higher.

Good follow up with all issues related to house and concerns regarding minor repairs!

My home is beautiful. Minor issues but they have come right out after a virtual visit. The process for me went very fast, I would have like input & requested on carpet in the bedrooms.

Make sure to take photos during the Orientation, since there are many spots which they might not fix before Closing Paint job is not up to the mark

Purchasing a home was easy and on time. Sales staff were very nice. Construction Manager was very knowledgeable and answered questions quickly

There is a genuine concern by Lennar to fix anything which needs it.

Our salesperson Viet was awesome to work with! He made the buying process easy. Lennar Mortgage was not so easy to work with. The incentives that came along with buying and financing through Lennar Mortgage were questionably worth it. I basically had to hold their hands through getting our closing disclosures setup correctly. When we did the walkthrough, we felt a little rushed and weren’t able to be as picky as I wanted to be. They also missed fixing some things we identified with blue tape. I also noticed some spots where the tape was clearly just removed and the drywall or trim defects weren’t resolved. There is a 1 time in the first year drywall repair they offer, so I intend to be very picky during that, since I couldn’t be during the pre-closing walkthrough. As far as post sale stuff goes, they have resolved all of our warranty claims up to this point in a timely manner. ... More

Working with the sales team was phenomenal. They were very informed, always accessible, and true professionals. When I moved in, the customer care point person was also fantastic -- professional, responsive, etc. However, I had a water lead, the HVAC wasn't working properly, and the network hub wasn't complete. All of this was fixed (thanks to the prompt action and consistent follow-up of the customer care person), but a new build shouldn't have had these issues.

Very professional in their approach and they respond to queries faster than others.

Love the area clean and open and quiet

There are always some items which are less than perfect that arise with a new build. Lennar fixed everything we identified during the walkthrough. The only major complaint I have is that the toilets are garbage. We’ve had an issue with all four of them and we’ve only lived here for 6 weeks. Already paid $900 for a plumber to install a new one and he indicated the plumbing vents may be capped which could cause issues with the pressure and reduce the effectiveness of each flush. Lennar’s plumber said that couldn’t be the cause and that was the end of it. Everything I’ve found online indicates that could indeed be the issue but no one was willing to come check it out. ... More

Lennar has an amazing process setup for each and every aspect of home buying. Service request process is also very good, immediately things gets handled and gets resolved also. All needed and important things are well thought and placed to make life easier like Ring security, connected home Few thing which I would have liked is Some predefined interior layout options should be there like if someone needs a bigger patio or some different color kitchen cabinets. Right now its all fixed. HOA process is bad, nobody guides on that, I still don’t know for sure how to access Amenities or Pool Initial EMI payment process is also not clear, Loan servicer has not yet contacted and not clear where it make loan emi payments ... More

everything was great, just the paperwork was the only thing that was a bit frustrating, especially paying for the mortgage, i would be better if there was a secure website to pay instead of wiring money.

While the process of paperwork is fast and not confusing. The workmanship the houses are mixed. Please check everything when going for a preview of the house as something can be missing. This can be small parts that are not too significant for rejecting, but sometime a whole piece can be missing. Example: Garage Door Strut Bar.