Lennar Reviews

I bought a home through Lennar- start to finish. I knew what to expect with this builder, so I am very happy with my home. Kristi R @ Lennar Mortgage was the highlight of the whole experience.

We’ve had numerous issues, please keep your eyes peeled for lackluster workmanship. We have over 100 lose, broken, chipped tiles and have a damaged cabinets, doors & door frames. Do not allow the CRM rush you through the walk thru.

I feel like cheated by the front agent with the bidding process. They have made not go with the realtor stating that we would have an advantage. Later we found that it is an absolute lie. They have lied us at corporate level.

They offered great interest rate but be aware of hidden charges and surprises during the buying process. The craftsmanship is below average. You might encounter rudeness from the sales rep too. I do not recommend this builder.

Good experience great area great neighborhood

Lennar had this home on the books and wanted it sold immediately. I signed off on the offer because my slaesperson needed it to make his month and was in a sales meeting. My agent and others at Lennar said not to worry about the closing date in 3 weeks, that we could adjust it afterwards. Und=fortunately that was not the case. In order to make this sale happen, I dealt with over 400 emails in the 3 weeks to follow, often with differing advise from different parties. I think that the new rep to help usher sales through the many Lennar parties will help, unfortunately she was new and no one contacted her at any time during the sale process. The final paperwork for closing arrived via email at 2 am the day of the closing. I basically had to sign it blind or not close on the house. This is absolutely unexcusable. The lawyers could not answer many of the questions that I had and were basically useless. All in all, it is the sales, mortgage nad closing process that were unccordinated, late or ill advised by Lennar personnel or associates. ... More

Lennar mortgage offered a better % rate on an APR mortgage than offered by other lenders. However, the process for completing all of the paperwork involved was long and sometimes very frustrating. We had to deal with many different people in different departments & at times they seemed to lack communicating with one another. At the same time they were professional and courteous and eventually we were able to provide the information they needed, although at times it was necessary for us to provide it several times. It was definitely the most difficult experience we've had when financing the purchase of a home, especially since our down payment was substantially higher than normal. However, once we were moved in Monserrat provided excellent service in responding to and arranging to have items in our new home fixed. Maria, who assisted us in selecting our upgrades did an excellent job too. However, as we paid for the solar and upgrades upfront we do not understand why the expense of those items were included in the total purchase price was listed on our final documents which will result in a higher tax bill for us. That did not, and still does not make sense to us. After having leased a unit in this area we found that the maintenance of the outside landscaping was inadequate for the cost of the HOA fee we are paying. There are many weeds around and the plants in the unit that died in the unit we were leasing were never replaced despite many requests to do so. As far as the price is concerned, the price of the units increased substantially each time a new phase was completed. Consequently we ended up paying quite a bit more than we would have if we had purchased our unit earlier. In spite of that, the purchase appears to be a good investment, because it is located in Irvine, as well as in an excellent school district. We expect the value of the homes being built in this area will continue to increase. Other than the negative experiences listed here we are happy to be living in this community. It is safe, quiet, clean family friendly, and provides many activities for all ages. ... More

Trying to get the punch list items addressed was a constant battle to get people to even show up. Many, many, many times I was told that someone would be there on a certain day and nobody would;d show up. Many of my interior doors are still sticking when trying to open and close them. At this point I've given up trying to contact the only person I was ever given for these issues as it became too much trying to get him to show up. The top coat of pavement was put down almost 3 weeks ago, they had to pave around a car that was left on the street (707 Harrison Mill St.), partially due to NOBODY telling the residents when they were going to pave. The paving company has been back in the neighborhood 3 different days and the gap in pavement still hasn't been filled in, even though the foreman of the paving crew told me it would be done by today. No it appears the paving crew is done and won't be back here until the townhouses are complete months in the future. ... More

Good overall experience. Happy with the purchase.

I am happy with my new home. They are beautiful and well-designed.

Horrible experience. Noone ever answers the phone and when they do they pass the issue to another person. There's problem every step of the way. Had to postpone receiving the keys because lennar mortgage did not release the loan on time. Many issues with the house, weak construction, water leaks, power not wired properly. Overall horrible experience

I love the floor plan. Lot is a little less desirable. Some material defects, they are addressing so far. A lot of concrete defects in the short-time in this neighborhood. A review in 6 months would be better served. Being in home 2 months is really not a lot of time to see what issues pop up and how they respond.

This is my second Lennar home purchase and I am impressed yet again with the performance of this team and company. They build great houses, always respond quickly, and deliver the best customer experience. Kudos to you all and thank you for making it easy to purchase another home!

Lennar was a pleasure to work with that provided numerous floor plans. Questions that had about the process were answered within a business day if not shorter. The incentives received saved tons of money on appliances.

Employees were polite, but communication was subpar. In addition, workmanship quality was not top notch.

We bought our home before visiting Our Realtor did an awesome job locating this property for us. We are extremely pleased with the overall process and how easy it was. it took 23 days to go from zero to close... and that was without any rush! Overall quality is good. Lennar service has been outstanding ao far. All issue have been solved rapidly and to our satisfaction!

The home buying process was amazing. It went very smooth with very few problems. After we moved in we started to see many problems with craftsmanship. Walls that are not straight. Carpet tacks that we step on in bare feet. (Fixed these by tapping them down) when internet was installed the company any was told we had multiple outlets, only one was available. The plans clearly showed others. The internet people said at least we had one. Other townhouses next to mine they actually wall boarded them over. This is why I have given the company a lower score. I really hope that we do not find more problems with the construction. ... More

It is useless to have a preclosing walk thru no Lennar rep cares.

EVERYONE has been wonderful and responsive. Nick goes out of his way to help when I have a question or can't figure something out!

Lennar made my first time home buying experience a breeze. It started with Kristiina who was a wonderful sales agent and made us feel comfortable and welcome. She was patient with all of my first time home buying questions I had. Next was Brian with Lennar mortgage. He also took the time to answer all of the questions I had and helped me get a great interest rate. Lennar Title got all of my paperwork completed on time and made everything a breeze having the mortgage and title company in one. Finally, Ryan and Ozh, the construction managers, and Michelle with customer care spent hours with me going through the home during my New Home Orientation and taking note (and fixing) every item I brought up. I moved in almost two months ago and so far everything is great. ... More

Buying process a little rush, but now that I’m living in the house lots of things going wrong, they forgot to put a pin on the door now it came off, waiting a month to be fixed, doors not put correctly, walls painted with one layer of paint easy scratch,

Too early to tell but everything looks great.

Everything was quick they help us alot and explain us everything about our new home

Very bad can't get anyone who cares to fix major problems

Sales consultants- Some sales consultants are not truthful. Make sure all conversations are documented. Underwriter- Documentation of all conversations regarding rates and fees is very important. Title / Escrow- again, document everything. Make sure to review everything. We found our names spelled wrong during final review before closing. Closing- make sure all docs are accurate. Ask questions when you don’t understand stated documents. The above information is based on facts and actual experience. Note: Do not sign or agree on anything until repairs and work order on your new home is completed. ... More