Lennar Reviews

Home buying process was a breeze for us. Very happy with the house and location. We were looking to downsize but this is such a spacious home. Doesn't feel like a downsize at all. My kitchen has an awesome huge island with plenty of cabinets. Space is definitely not a factor here. Love the way the fence surround the whole house ensuring privacy.

There's a lot of little issues with the house, mostly cosmetic. The dishwasher door doesn't close it's scraping the top of the counter. There's a lot of shotty work. The door frames are about an inch from the floor so they just filled it in with caulk. The grout is like sand and it just dusts away when you clean, it it just comes out from in between the tiles.. several broke in half quarter round pieces that they just fixed it with caulk, one door frame is even made with two separate pieces of wood that they just poorly patched but my biggest problem is the fact that this house has laminate plank flooring. I was told that it was lvp flooring, luxury VINYL plank flooring. On the listing and on the website for these homes it says hardwood which I knew it wasn't hardwood. On the appraisal for the house it says Hardwood but it's laminate garbage and I know it is because my dog threw up in the middle of the night and now the floor is warped and vinyl doesn't do that. The warranty guy I think his name was Joe even said it was vinyl flooring when he was doing the new home orientation. I wouldn't even have considered this house I wouldn't have even looked at these homes if I knew it was laminate flooring because my previous home had laminate flooring. ... More

We were told we had to close, did not have Certificate of Occupancy. At final walk through only 80% of the work was completed. 3 months later we are still waiting on ‘blue tape’ items to be finished.

Lennar stayed on top of all the process. I was emailed and called when the agent had a question and explained the process thoroughly. The online closing was easy and fast.

Buying a home from Lennar is like buying and RV. Once you buy it your salesperson drops you like a bad habit. Arthur our salesperson won't call or email you back and then when asked about he states he tried but I wouldn't return his call. which is a bold face lie. Chris the construction person was supposed to get back with me in a couple of day about an issue. It has been over two weeks. So in conclusion , If Lennar folks can't honor their word what good are they? I mean after all how much effort does it take to respond to a buyers Issue? It speaks to the culture at Lennar where lack of professionalism is tolerated. ... More

I was very impressed by the quality of workmanship, the layout of house was great. Thank you

Absolutely horrible experience all the way from the looking at the home to closing. Zero communication within the company, everything is compartmentalized. Straight up will lie to your face. Use FOMO tactics to get anything done. God forbid you call them out on the workmanship and they have to make repairs. Just easier to pay someone else after the process to get your home to where you want to be.

Our purchase experience with Nate was very good. He was very attentive, personable and responsive. The lack of choice in materials selection was an issue. We found multiple metals used for fixtures rather than just one, i.e. mixture of brushed nickel and chrome versus just one. Examples of poor workmanship are everywhere. They used caulk to keep pavers in place on front stoop versus using cement. Painters are sloppy. Light fixtures weren’t reinstalled after painting. Numerous holes exist in installed sod lawn. Our punch list of items requiring attention exceeds 20 so far and we’ve only been in the house for 2 weeks. The Company needs major improvement in quality control practices. Those are some of the negatives. On the positive side, in addition to an excellent sales representative, the community is well designed, the style of home is very pleasing, company staff is responsive when called upon to get things fixed. Conclusion, for the priced paid, Lennar needs to step up it’s game on the quality control front.. It seems the company prefers taking shortcuts to get homes done so they can get paid and they’ll deal with the quality issues latter. Not a good strategy. ... More

This has been tiresome and disappointing all the way around from beginning to end. The salesperson misled us on when amenities would be completed, the unit wasn't finished even though we traveled a great distance for our closing & to move in, no one ever reached out to say it was delayed. Even after we moved in the work wasn't completed and was shoddy. In just 2 months we've had to constantly get into touch with them for issues (referred to warranty) and schedule workers to come. Yesterday 2 guys came to fix one thing and we discovered after they left they made a gash in the Sheetrock in the process .... it's always like 1 step forward 2 steps back. I cannot wait to sell and find another better quality built place. ... More

Entire process was easy and technologically to date (remote closing). Staff was extremely helpful and kept me informed and up to date on all aspects

Awful experience! At final walkthrough the house had terrible detailing and the customer service agent didn’t resolve. It’s one thing before you close and another after closing! Lennar practically abandons you after closing and you have to resolve through warranty, which is an impersonal online unfriendly and confusing process! I will never again buy from Lennar! You shouldn’t either!

Our salesperson was outstanding. He was very thorough and responsive to questions during and after buying phase.

Make sure the house key is properly rekeyed before they hand over, they don’t care much once the closing is done. They focus on selling new homes only all the time.

A 1500-unit development with no onsite sales manager. Sales department was not organized on what is going on with the development. Construction personal are drive by superintendents, that let the subcontractors do what they want without supervision or direction. Lennar's in field creed is to pass all mistakes onto the service department. Building wasn't finished during walk through or closing. Hats off to Maria Vasquaz of the service department to finish off the buildings and do it efficiently and make many homeowners happy.

My experience with purchasing a home from Lennar was mixed, marked by both disappointment and satisfaction across two attempts. Initially, our enthusiasm was dampened when, due to an oversight in lot size calculations, we learned that our chosen design could not be constructed on our selected lot. Despite this setback, we decided to give Lennar another chance, drawn by their desirable locations. The second attempt was notably smoother, with the construction process concluding on schedule. However, the closing process was cumbersome, requiring constant vigilance on my part to ensure deadlines were met and essential inspections and walk-throughs were arranged. This experience underscored that prospective buyers should not expect a guided, hands-on approach from Lennar throughout the buying process. Post-move-in, several craftsmanship issues became apparent. These ranged from minor annoyances, like upside-down electrical outlets and inconsistent paint coverage, to more significant concerns. Notably, the conduit for internet cabling was obstructed, necessitating an unsightly workaround by our internet provider, and initial plumbing issues were discovered, including clogged shower drains and reduced water pressure on the second floor. Investigations revealed construction debris within the plumbing, suggesting a careless attitude toward construction best practices and environmental considerations. Additionally, the response from the plumbing contractor to our concerns was dismissively humorous, rather than professional or constructive. These experiences indicate a prioritization of speed over quality and attention to detail in Lennar's construction process. While I recognize the efficiency of their operations and the appeal of their locations, I advise potential buyers, particularly those without prior homebuying experience or a knowledgeable advisor, to proceed with caution. Engaging an independent inspector during the buying process could mitigate some risks and ensure a more satisfactory outcome. In conclusion, while Lennar successfully delivers on its promises of prime locations and timely construction, the post-purchase experience may fall short for those expecting thoroughness and quality craftsmanship. My recommendation is for seasoned homebuyers or those with expert guidance to navigate the purchase process with Lennar more effectively. ... More

Experience start to end was Good

We got sucked into using Lennar's lender for money towards closing. If the housing market wasn't so tight right now we would have backed out after dealing with the lender Jennifer. She was unresponsive, unprofessional & lacked knowledge required to do her job. It was a terrible first time homebuying experience. If you can avoid this, go with Lennar, if not stay clear.

If I need to be asked then Lennar is out of touch

The process went fairly well until closing. Gutters were suppose to be included as an option and we emphatically told the sales person doing the final contract we wanted them. We had even had a specific discussion about that when we were first looking at Lennar homes. We were assured by the sales person we could get them as an option on homes in Brunswick Plantation. He accidentally forgot to mark them off on the final options list. We were buying out of state so could not come down to see it until closing. No gutters and because it wasn't on the final option list (not our fault because the omission was done by Lennar sales person). So we have no gutters only occupied house on street without gutters plus 3 other connecting streets). Lennar will do nothing about it since it is after closing. Their error not ours and they will not reimburse or give us something to assist us with getting gutters. We assumed the gutter option was always included in the final price. AGAIN Lennar's staff's error not ours. Upper/supervisor staff did not respond to our initial inquiries until 7 weeks after closing and sending her 4 emails. She only replied with a very short and curt "not on final option list, so no gutters. Sorry for the omission." Still no resolution from Lennar upper management. Very poor customer service from "sales representatives". The building supervisor in Brunswick Plantation Ronnie once he was told about it only last week was very responsive and took it up to his upper management as he noted we are the only house without gutters on the street. He got a similar response "gutters were not checked off on the options sheet". Again, we would not be so upset BUT we specifically discussed it at our first meeting looking at Lennar Homes in Brunswick Plantation and also during the final purchase session. The sales person knew we wanted the gutter option and it is not our fault he forgot to check if off when doing the final purchase agreement. Again, we assumed it was included due to the specific previous discussions we had with the sales rep and felt it was important to have gutters on a home. We assumed it was part of the final price of the home!!!!! We have no complaints with the building/construction staff members. They have been very responsive to all issues. It is the sales staff that is not responsive, nor helpful, nor CORRECTING THEIR error!! ... More

The most important thing I would suggest to perspective buyers is to be at the home site weekly, address the concerns as you seem them and make sure you do not close on your home until all punch items are resolved. Also make sure you get your own home inspector.

Great home design and comfortable.

Excellent service I think Lennar is the best.

Nice spec home with great design/layout and able to further personalize to meet my needs. Yard needs work-lots of mounds and low areas and turf not growing as it should on this property but not all properties. Lennar very responsive to address issues & answer questions so overall, good experience continues to evolve over time

It was a smooth transition and they seem to come out and fix things pretty quickly. My repairs have been minimal except for the Ring door bell.

We absolutely love our new home. From start to finish, Lennar made it very comfortable and convenient. Our sale person Merry was very professional and willing to help, Dan our lender was awesome, Scott (i think thats his name( head of construction was very helpful, the loan officer ers, then Chris, he is an asset to your company. They all are.