Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 17722 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Good but not GREAT!
- Ronald M.
- Verified HomeBuyer
- September 05, 2023
- Sparks, NV
Overall a good experience. The house was suppose to be clean upon delivery. While it looked clean there were several issues. The tile floors had numerous splotches of grout and silicone in every room. The bath tubs had rough surfaces and scratches from not being covered during the construction process. Apparently the cleaning crew did not do a complete and professional job. I am sure Lennar will make this right, but, if they are doing their job, you shouldn’t have to deal with it in the first place. There are also some paint issues and weather stripping problems. Eleven of the cabinet ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Overall really good experience
- Norman N.
- Verified HomeBuyer
- September 05, 2023
- Westfield, IN
Our sales person, Dominique, was absolutely incredible. If I had an issue, I could call or text her on her day off, on a holiday, or whenever and she took care of things right away. She was the highlight of our buying experience. There were several things on our punch list and Lennar took care of most of them in a timely manner. Some things I had to wait a little longer, but I am happy with their responsiveness overall. I would buy a Lennar home again.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Overall experience has been good
- Juan M.
- Verified HomeBuyer
- August 29, 2023
- Morris Plains, NJ
The sales team was awesome, very kind and there for everything that we needed. Lennar accomplished the closing date the committed to. After we gave the initial deposit we were concerned about the negative review we saw online, but our experience has been good overall. Quality of the house is ok (but it is not top luxury). There was 0 flexibility to any type of personalization, which basically gives Lennar full control to put whatever they want in the home. Some this were pending at the moment of closing and it has taken some time for them to be fixed, the priority is to continue to build ...
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 4
Horizons Summers Corner is beautiful
- Anonymous
- Verified HomeBuyer
- August 29, 2023
- Summerville, SC
Quick, helpful, clean, organized, spacious
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
We’ll built home!
- Stephen C.
- Verified HomeBuyer
- August 29, 2023
- Charles Town, WV
The sales, pre-construction portion, and final walk through went as planned. I thought that the mortgage lending office for Lennar was a bit pushy! Also, the fact that cable and internet services are still not available should not have been our concern and should have been coordinated by Lennar! It is simply unacceptable given the sales pitch we received!
Total Score 4
Quality 5
Trustworthiness 4
Value 5
Responsiveness 4
Love My New Home
- Anne I.
- Verified HomeBuyer
- August 29, 2023
- Eastampton, NJ
My new home is wonderful-it’s the perfect size and has an open floor plan, garage, fireplace, bright white kitchen and wood floors -the non-negotiables in my search for a new home. My only disappointment was that items received by owners who purchased just months before me were removed from my “package”. Most of those were present in the model home, but I was aware of the take backs prior to my purchase. There are no options available which raised my cost (after closing) such as hardwood throughout, closet organizers, upgraded appliances, and rear patio. Altogether those improvements added ...
Total Score 4
Quality 3
Trustworthiness 4
Value 5
Responsiveness 4
Very organized and helpful. Great weekly updates
- Donna M.
- Verified HomeBuyer
- August 24, 2023
- Ridgefield, WA
The team was helpful , weekly updates were appreciated. Work progressed as promised. Follow up on fixing things after closing was great. Quality of cupboards and drawers is questionable.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Nick
- Dennis M.
- Verified HomeBuyer
- August 23, 2023
- Cedar Lake, IN
Nick our Construction Manager ( not sure correct title) worked with us and assisted with a smooth transition. He is a great Lennar representative.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Great town home as promised
- Aswin G.
- Verified HomeBuyer
- August 23, 2023
- Westfield, IN
Townhome had all the features as promised, but the promised amenities in the community is nowhere to be seen. No communication on that from the developer or lennar
Total Score 4
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Philip has been exceptional in addressing our issues.
- Thomas S.
- Verified HomeBuyer
- August 22, 2023
- Myrtle Beach, SC
Overall a good experience
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Good Home Buying Experience
- Anonymous
- Verified HomeBuyer
- August 22, 2023
- Calabash, NC
Our experience with the Lennar team has been very good from the beginning. House was reasonably priced, done on time and has the expected minor issues so far. Steve the site manager was excellent in response to our questions and concerns throughout the entire process. Ronnie and his warranty folks have been great reacting and scheduling any issues we have had. The entire home buying experience has been smooth going from start to finish.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
First time home buyer
- Anonymous
- Verified HomeBuyer
- August 22, 2023
- Lockhart, TX
Home buying went good but after one week in new home we had a plumbing backup. Found out it was due to a test ball left in the line from builders. Took a month to get repairs done. My advice to builders is to make sure you are using your check list.
Total Score 4
Quality 5
Trustworthiness 4
Value 5
Responsiveness 4
home review and issues of construction
- Richard N.
- Verified HomeBuyer
- August 22, 2023
- Hockley, TX
Ac outside unit to close to fence no room to get around to mow. Low water pressure Electrical outlet in garage covered by sheetrock. I didnt like need for prework on line visit
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
It was basically a stress free experience.
- Laura M.
- Verified HomeBuyer
- August 19, 2023
- Bowie, MD
It was great working with all of people I came in contact with.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Windows leaking/small garages
- Veronica C.
- Verified HomeBuyer
- August 17, 2023
- Hampshire, IL
4 windows have leaked so far. Not happy with this. But they have come out in timely manner to seal them. Measure garage depth before buying. Your car might not fit in space
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Overall good solid company, attractive home, fair price, given the market. More needs to be done about the warranty process in place if and when problems arise.
- Jennifer P.
- Verified HomeBuyer
- August 16, 2023
- Statesville, NC
I had an overall good experience purchasing a Lennar home. Lennar has great people serving the company, including the sales agent, my loan officer, the construction manager and customer service rep., who were all excellent in their roles to support my purchase. However, I was personally challenged with a number of problems that showed right after signing the contract and moving in, which can happen. There is a warranty process in place meant to aid the new home buyer, which I did not find smooth and reponds with greatly reduced urgency. While some things were taken care of promptly, ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
brett from lennar customer care he's the only one that he came and hear me and try to fix my problems,,I sent 2 e-mails for claims and you guys never response me,,,,
- Martin L.
- Verified HomeBuyer
- August 16, 2023
- Bulverde, TX
well a lot of people we are waiting to you guys the problems we found in the house and you guys are very,,,very behind!!!!
Total Score 4
Quality 4
Trustworthiness 3
Value 5
Responsiveness 4
Quick and painless process.
- Rachel H.
- Verified HomeBuyer
- August 15, 2023
- Bryans Road, MD
I had a great experience.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Satisfied
- Ruth K.
- Verified HomeBuyer
- August 15, 2023
- Punta Gorda, FL
From start to finish I was kept updated on details and always knew what to expect. Mark was great. Roberto our realtor was also great working in conjunction with Mark at Lennar. The punch list items are completed, some issues I had to keep reminding them about but overall they took care of me.
Total Score 4
Quality 3
Trustworthiness 4
Value 5
Responsiveness 4
Woodlore in Crytal lake is a beautiful master-planned community.
- Gavin M.
- Verified HomeBuyer
- August 15, 2023
- Crystal Lake, IL
Consider the all inclusive Designer Select package. If those options were to be added later, the cost would be considerably higher.
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 3
Great job
- David P.
- Verified HomeBuyer
- August 15, 2023
- Woodburn, OR
Good follow up with all issues related to house and concerns regarding minor repairs!
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
N/A
- Aretha J.
- Verified HomeBuyer
- August 15, 2023
- Jarrell, TX
My home is beautiful. Minor issues but they have come right out after a virtual visit. The process for me went very fast, I would have like input & requested on carpet in the bedrooms.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Overall experience was good
- Sanjeev P.
- Verified HomeBuyer
- August 15, 2023
- Plainfield, IL
Make sure to take photos during the Orientation, since there are many spots which they might not fix before Closing Paint job is not up to the mark
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Easy Process
- Mary H.
- Verified HomeBuyer
- August 15, 2023
- Summerville, SC
Purchasing a home was easy and on time. Sales staff were very nice. Construction Manager was very knowledgeable and answered questions quickly
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Receptive to claims
- Jeffrey W.
- Verified HomeBuyer
- August 15, 2023
- New Caney, TX
There is a genuine concern by Lennar to fix anything which needs it.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
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