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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21144 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21144 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Heriberto

  • Heriberto Z.
  • Verified HomeBuyer
  • February 13, 2024
  • Indianapolis, IN

quick and very easy to get your house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Average

  • Jennifer L.
  • Verified HomeBuyer
  • February 13, 2024
  • New Caney, TX

It was difficult getting anyone when you needed answers to immediate questions, always had to leave messages and wait for responses. It was nerve wrecking to wait as needed answers to make informed decisions.

Lennar responded:
Hi Jennifer, we are both sorry to hear about your poor communication experience with us. We are going to bring this issue up to our leaders to drive improvement. -Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Lillian did an excellent job.

  • Bryan S.
  • Verified HomeBuyer
  • February 13, 2024
  • Danville, IN

They have always responded quickly when I had a question and helped make this a very smooth process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mrs

  • Pauline B.
  • Verified HomeBuyer
  • February 13, 2024
  • Parrish, FL

Jessica was awesome, she provided an excellent customer experience. I would highly recommend Lennar properties to my family and friends.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Service lacking

  • Robert B.
  • Verified HomeBuyer
  • February 13, 2024
  • Princeton, TX

The worst new home buying experience I've ever had. The service level is the lowest I've ever seen. It's like buying a double-wide at Walmart.

Lennar responded:
Hi Robert, we apologize for your negative service experience with Lennar. We are going to share this feedback with leadership to make experiences better.

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 2

Home buying Experience

  • Anonymous
  • Verified HomeBuyer
  • February 13, 2024
  • Wake Forest, NC

I’m extremely happy with Lennar. The whole home buying process was very smooth. Excellent communication and they were always on top of the things and proactive in sharing information. I would definitely recommend Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer Service +

  • James L.
  • Verified HomeBuyer
  • February 13, 2024
  • Ocala, FL

Well-trained, customer-focused people. Attentive to needs AND desires.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Thanks Lennar

  • Isidro P.
  • Verified HomeBuyer
  • February 13, 2024
  • Woodburn, OR

Try to contac Lennar mortgage they were so respectful and humild sincere and trustworthy. When another places mortgages said not , they said yess” . I had dream house , make real just the rest is work hard and work hard. Thank you Lennar to trust me and I trust you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New construction

  • Michelle G.
  • Verified HomeBuyer
  • February 13, 2024
  • Saint Cloud, FL

New construction, exciting but very stressful, from the Finance to the Home building experience. Lennar really works with you to try get you into a home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Na

  • Anonymous
  • Verified HomeBuyer
  • February 13, 2024
  • Fontana, CA

Sales agent was not helpful

Lennar responded:
Hi, thank you for sharing your experience with us. We apologize for any issues you experienced during the purchase of your home. We will share this feedback with the team. Thank you, again.

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Lennar is a builder who delivers!

  • Shawna P.
  • Verified HomeBuyer
  • February 13, 2024
  • Winchester, VA

This is my second home that I have built with Lennar. The houses they build are built well and to code. This house will last me the rest of my life and will be past down to my children. The experience of being able to see my house being built from the ground up was an amazing experience and the crews who built it know their jobs and do it well. I would highly recommend Lennar to anyone and everyone. Every contact that I had through the process from Lennar rep, to the job foreman to the crew were wonderful to work with. They were responsive and professional and always looked after my ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent experience

  • Robert W.
  • Verified HomeBuyer
  • February 13, 2024
  • Fort Myers, FL

From the showing of the home to the completion of the buying experience, everything was smooth. We were in a crunch for time and we were able to agree on a great price and close in 2 weeks. Afterward, some minor items have arisen and been addressed quickly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Southshore Bay Villa

  • Marek M.
  • Verified HomeBuyer
  • February 13, 2024
  • Wimauma, FL

Very pleased with the entire experience. Dina was always very helpful. Impressed with the overall quality of the unit and the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My home buying with Lennar

  • Akkina M.
  • Verified HomeBuyer
  • February 13, 2024
  • Raleigh, NC

Good experience overall! The team has been great…

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Will not recommend lennar

  • Saira A.
  • Verified HomeBuyer
  • February 13, 2024
  • Davenport, FL

Have had the worst experience buying a home from Lennar. They do not live up to their expencacy. Its all about.meeting the nubers for them. They dont care or are concern with pleasing their clients.

Lennar responded:
Hi Saira, we are sorry to hear that you had a negative experience with purchasing your home with us. We are going to share this feedback with the leadership team to help improve. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Terrible follow through on whole process

  • Anonymous
  • Verified HomeBuyer
  • February 13, 2024
  • Seguin, TX

Zero communication. Lack of care in blue tape walkthroughs, unprofessional staff (ESPECIALLY at the Lennar regional level), shoddy craftsmanship. I can especially observe this watching all of the other houses get built around me in Guadalupe Heights in Seguin. Trash getting blown all around, builders trying to steal packages off my front porch, dirt and debris in the road. I will always tell people to avoid Lennar at all costs. Cutting corners should be Lennar’s slogan.

Lennar responded:
Hi, thank you for taking the time to write this review. We are sorry to hear about the issues you have experienced with your own home, as well as the ongoing construction in Guadalupe Heights. The Customer Care team will follow-up with the local leadership to make them aware of these concerns.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Construction manager was awesome

  • Anonymous
  • Verified HomeBuyer
  • February 13, 2024
  • Wake Forest, NC

Not happy with all the investors that bought here and turned them into rentals. Did not buy a place to live in a rental community, would have bought somewhere else.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Experience was really bad

  • Anonymous
  • Verified HomeBuyer
  • February 13, 2024
  • Winter Haven, FL

Lennar tried to close our home when house wasn't ready. We did Walk through 2 times but items didn't fix. Lennar pushed us to close the house and said they will charge us for each day if we push the closing date later. Finance team wasn't knowledgeble enough and they made a mistake on cash to close amount.

Lennar responded:
We apologize about the mistakes that you experienced during your homebuying experience with us. We are going to share this feedback with our team to help improve experiences going forward. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great homebuying experience!

  • Daniel W.
  • Verified HomeBuyer
  • February 13, 2024
  • Azle, TX

The process from first look to final move-in was seamless. The salesperson, was very attentive to our needs and made reasonable recommendations. The quality of our new is outstanding, what was optional features in most of the other homes we looked at were standard features for Lennar. The builders team from sales, financial to final inspection was over and beyond out expectations. Heather was very attentive to what we were looking for and even helped us get more value for our money. Chesera was very efficient, and quick to respond to all of our questions and concerns through during the ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent experience with the purchase process. Highly recommended.

  • Francisco C.
  • Verified HomeBuyer
  • February 13, 2024
  • Wimauma, FL

Excellent experience with the purchase process. The process was smooth and the representatives were knowledgeable and involved during the entire process to a successful purchase.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Easy Purchasing Process

  • Jeffery J.
  • Verified HomeBuyer
  • February 13, 2024
  • Caldwell, ID

Purchasing our new Lennar home went smooth and the communication between Nate@Idahorooted.com and the Lennar sales representative was fantastic. Cristina (our Lennar Home rep.) has also been great when following up on a couple punch list items.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Just okay

  • Kenneth J.
  • Verified HomeBuyer
  • February 13, 2024
  • California, MD

The house is beautiful, no complaints on the looks. My negative is the lennar title company, the representative was in a poor mood and was trying to rush me out from buying my biggest purchase in my life. It’s unfortunate that you have to use their title company or you lose the incentive, so the company knows there is no competition or any incentive of hiring nice people to work there, just left a bad taste in my mouth since that is essentially the last person you interact with.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

I love my house

  • John H.
  • Verified HomeBuyer
  • February 13, 2024
  • Williston, FL

My first home buying experience. While everything mostly went smoothly, I would have appreciated a little more flexibility. I had told the salesperson from day one I would be out of state by the time the closing date came, and absolutely intractable for 3 days difference - over the holidays at that. That being said, they have been responsive to any issues that have cropped up from internet, to occasional plumbing things. Overall, I am still very happy with my house. :)

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Mrs

  • Anonymous
  • Verified HomeBuyer
  • February 13, 2024
  • Land O' Lakes, FL

Several things still need to be rectified..mortgage sold to fly by night company that screwed up my checking acct

Lennar responded:
Hi there, we appreciate your feedback on how we can do better. If there is anything else you need, please feel free to reach out to us. -Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 1

average to below average construction

  • Anonymous
  • Verified HomeBuyer
  • February 13, 2024
  • Apex, NC

As a previous lennar home owner we know lenanr is very average in construction quality and materials. Finishing doesn’t look great, we can clearly see rifts in the baseboard, squeaky noises from the floors. Just that the location of this site is good and that’s the only reason we bought this property.otherwise nothing to be proud about. Lot size is a joke just 0.13 acres. The pace at which the house was built gave us a hint that the construction quality is questionable and true to that our doubts were proven correct.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 3

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