Lennar Reviews

Houses are ok but the buying process with the builder and their relator is terrible. At a minimum if you want one of their homes get your own relatpr don't use theirs.

The communication with Lenar and especially with the saleswoman was terribly bad, no one gave us an answer to our questions, the communication was a disaster, in addition to the delivery many novelties and low quality products.

Poor subcontractors choice Lack of supervision of work done by subcontractors Quality of materials poor Mass produced homes to maximize progits

We had a great experience with our salesperson. He was always there for us through the process. Not a great experience with Lennar Mortgage. Lennar has been great with taking care of post move in issues. We have a great home at a great price. I recommend Lennar.

Everything was great price, house exempt when it came to financing they guy that was helping me out never answer the phone only when he needed something, long process and for him to just say you are not approved. I try to call him back never respond back.

I was extremely disappointed with my whole Lennar home buying experience. My NHC Steven was horrible. I would constantly reach out for updates/status of my home multiple times before I would receive a response. It was always the same answer no change this is post COVID times and it takes a lot longer to get things done. My previous property manager from a rental I was living at told me to get a new NHC because Steven was horrible, and I should have listened to them. Lennar title. Same exact thing. Constant requests ignored and I was 2 days out from closing and still did not have a closing time. Additionally on closing day I signed all my paperwork by 3:15 pm and they left me in a "closing room" until 5:15 pm and they finally came back in and said we can’t print checks. Seriously I had sat there for 2 hours, and no one came back in to tell me anything. Complete disregard and lack of respect for anyone’s time. Lennar Construction Manager Jeff. Anytime questions would be asked you would get a blank stare and he would walk away from me without response. On closing day when I asked about the hits on my personal inspection, he could not give an answer. Just said I went up there and there was no mold. I pulled out the report and showed him what I was talking about, and he literally turned around and walked out. I paid a lot of money to get a private inspection. None of the major hits were addressed. Along with the fact that I went and did a new home orientation and my CRM and I walked the home and she had a ton of tape all along the home and nothing was complete when we hit closing day. All they did was remove the tape Alexis put up and missed a few spots. Waste of Alexis' & my time. Additionally on closing day the home wasn’t even cleaned. I was told during new home orientation that professional cleaners will come and clean and my floors will be buffed and paint that is all over my floor will be removed. The best part was after I closed, I was cleaning, and I found the "Lennar Final Cleaning Completed" door hang in a drawer. That in itself proves the home was not cleaned. I am 48 days past closing and still have hit list of items not completed. Lennar rushed me for a closing date in December with complete disregard that it was the holidays, and they would have issues with getting workers to complete the discrepancies. I kept being told they are having issues getting people to come in because its the holidays. So instead of Lennar doing the right thing and closing in January so they could turn over a beautiful home they rushed and turned over section 8 housing. I do want to say that Denise and Alexis were amazing. Response was always immediate, and their professionalism was incredible. I regret buying this home and kick myself in the butt everyday for not walking away when I wanted to. The threat of losing my deposit is what made me stay. Not the fact that I received a beautiful home because 100% I did not get a beautiful home. I will forever give my opinion of Lennar as a horrible builder that doesn’t care about anything except making a sale. ... More

Everything was fast and perfect new home in almost 3 months

Great experience in buying a home from this builder

I love my new house great neighborhood.

Have not gotten a respose from John the "customer care" rep after 3 business days. We own a concrete company and know how far communication can go.

Home buying process felt rushed, our realtor also stated we would receive 2 ceiling fans which were never given. Was told we needed to sign a contract that very same day or else the interest rate and pricing of the home would increase the following day. We asked our agent to go through the contract with us prior to signing and he refused due to him being busy. We ended up having to visit the model home to have another agent explain the contract to us. We believed this was very unprofessional. The loan process required too many personal documents and there were too many contacts to keep updated. We had to re-upload many forms/paperwork into the portal and were quoted 24/48 hour deadlines with the threat of our loan not being approved. We were also not told that our closing day was done in person as we were initially told it was remote. Did not receive the address of the location of closing until 2-4 hours before the building closed. We love our home but the process of buying from Lennar was overly dreadful. ... More

The application process was easy and stress free. I love my new house!

Everything about our recent home buying experience with Lennar was wonderful. From the sales experience through financing, we could not have asked for more.

Good value for the money. Utilities are a little higher here and propane is not something I like as much as natural gas but all the new homes at Saddle Ridge have propane tanks. Builder has been responsive to issues and they have a rep to work with for unresolved problems.

The helpfulness of everyone was very nice.

From the beginning, the sales consultant did not explain the process--especially that with Lennar there was really no choice in anything. The consultant did not explain that a buyer basically takes the next house that is scheduled, and the limited choices, interior and lot, are already determined by Lennar. No literature was available and explanations posted at the model (and even on the Lennar website) were outdated. I felt, all along, there was a concerted effort to keep the customer away from the build (yes, of course there are liability issues) and in-person interaction with the consultant. A different consultant, thank goodness, was assigned at the time of sale and she was definitely more responsive and tried to help, and was moderately communicative about the closing delays. Lennar is also transitioning to an online communication system which is supposed to keep customers informed of build status and warranty claims. Much of the purchasing process was also done online and warranty-claim interviews are most often handled remotely. Much of it is time-consuming for the customer and difficult to navigate. In general, I feel I am "bothering" Lennar with questions and warranty issues--and that their poor representatives are charged with following protocol which is pretty much to refuse anything that will cost Lennar $$. Two larger examples: two weeks before closing, I noticed the shower door was not installed in the master bath--and was informed they were no longer including them in the houses. Secondly, I am living with a front yard which dead sod was slated to be replaced during Lennar's own inspection and now Lennar is saying it can be resurrected with a combination of watering and fertilizing; so far only weeds have taken over and the professional I hired for regular care immediately informed me I had a dead front lawn. Lennar is definitely a production builder and is really all about the bottom line. ... More

John was an excellent salesperson who worked with our realtor to secure the right lot and home for us.

Not response, dismissive, poor communication, hiding issues

We had a great experience in purchasing our new home. Due to certain circumstances we have not moved in yet and were unable to do the final walkthrough but did get an inspector and things that needed to be fixed were done so and in a timely fashion!! Would highly recommend Lannar builders!!

As a first time home buyer, my experience with LENNAR was undoubtedly a great one. Smooth communication all around! All questions were answered from sales to close of escrow. I would recommend LENNAR to others looking to purchase

Overall I'm pretty satisfied with my purchase. I was very hesitant buying a new construction build as I have read many reviews stating numerous problems. I've only been in my new home for a little over a month, I've had some issues that the builder addressed quickly. Quality of some construction materials are poor, no doubt to keep build costs at a minimum. That being said, the purchase price would have been higher if better materials were used. Despite the stated issues, I'm still satisfied with my purchase.

We are paying a monthly fee. I would like to have a gym, pool, clubhouse, in my lifetime!

I was disappointed no glass doors in the front no bathroom light fixtures all the other Coach Homes have all the extras.

Although my experience buying my house was not the best, I must mention that I thank Mathew B for being patient with me due to my lack of experience in the new technology. An example, I was able to scam some documents using my iphone, thanks to Matt.

My recent purchase of a Thompson collection worked out great in terms of purchasing process, documentation and financing. The moving in process was quick and efficient with about 2 months of delivery time after my signature. However, I feel like I was a bit rushed with the homeowners orientation and closing. There were some of the interior details that needs fixes and touch ups that I quickly ignored because I didn't want to take too much time to prolong the process. However, I'm only noticing the team is very slow to the responsiveness of the issues and trying hard not to perform any fixes on the issues that I complained. It's a brand new home and I'm already noticing some cracks and imperfections with the painting of the interiors and outdoor concrete areas. I feel like they could have a done a better job especially with the painting. i.e. selecting better quality material and not leaving any visible cracks and imperfections. Some of the trims near the stairs need also some fixing and touch ups. I'm quite happy with my housing purchase but I feel like it could have been better and there is definitely some room for improvement. ... More