Lennar Reviews

The whole team with Lennar made the homebuying process very easy and enjoyable. From the initial sales group, to the personal Concierge and the contractor, they were all amazing to talk to and work with through the entire process. We are so happy to be part of the new Maple Ridge Community and look forward to many years here!

Our first thought is, there was no attention to detail. Very poor quality and workmanship. It seemed to us that the general contractor did not do any walkthroughs. Prior to closing we did our own inspection, there was missing insulation (completely missing from the front of the house) and the electrical box was not grounded, two major issues, which we wouldn’t have known if it wasn’t because of our inspection. We noticed a lot of imperfections on our walls, floors, paint, dry wall and ceilings. They are putting these homes up “fast” and not ensuring quality at all. With that said, our closing was delayed almost three months. After closing we have had leak issues and grading issues, to name a few. Customer service is spotty at best and can be unresponsive at times. Closing was a complete chaos (we used the builders company) and a total disappointment, worse part of the whole process. Overall it has been a below fair experience, not sure I would buy from Lennar again. ... More

Great service and help to make the home buying experience very easy.

Seriously! If you're looking to buy a house at the same price point, why not consider a new house. You don't have to worry about fixing or updating a house, just move in and get to know your new neighbors.

The actual buying experience was easy. Our realtor , Rebecca was available every step of the way. She has still been trying to help with the issues that have been unresolved. We have had several people reach out with these problems but have yet to have one resolved. Unfortunately during walk through these were not identified because they were not obvious. Scratches on the floor that the workers did moving the appliances, piece of the tub missing in the lowest corner that was installed that way, nicks in the countertop, & now a dishwasher that is not working!! I was so impressed with the responsiveness of the GM but now he won’t answer my texts. We have missing molding that is now allowing ants so we had to get a treatment. I really love the home & location but not getting these things taken care of in a timely manner is unacceptable. Everyone promises they will get resolved but not one has!! The only thing that was attempted to be fixed is the countertop which they tried to “patch” & paint over. Really?? I’m just praying that nothing major shows up as time goes by. ... More

Warranty is difficult to get action on

Love the home. We have run into a few small quality issues but Lennar customer care has been great and they have been responsive to address the issues we have encountered.

I like very much! Moved from out of state so need to be home and also at that time lennar promotion slightly out of perid. I,m lucky and also seller,s lucky! Thanks.

Very responsive builders at the Rosedale subdivision.

I really love my home...but there are a few issues I need to have addressed. I have so much paperwork I can't even begin to find phone numbers to reach out to the proper channels. I love the fact that I have a warranty on my home and that I can reach out to fix some issues I'm having.

Good response and nice work

When we first met RJ, the sales rep, in November, he told us that the prices had been reduced considerably because Lennar needed to sell all of their inventory by the end of December 2023, in order to be able to build new homes in Franklinton. He lead me to believe that the prices would go back up in the new year and that these prices were almost “too good to be true.” This caused “the fear of missing out” within me, so I was compelled to sell my home on Opendoor (the only way Lennar accepts contingencies), for a $30-40K loss. That would have been fine if the Lennar homes truly had been cut as RJ mentioned, but now in 2024 all the new homes in this community are being listed for roughly the same prices they were being sold for in November – December, causing me to question the trustworthiness of RJ’s information. Had I known that, I would not have sold my house on Opendoor, but would have sold it on the market and waited to buy one of the new homes in this community in 2024. I feel that this was a shady sales tactic, and your sales reps should not give misleading information to induce the fear of missing out. We like our home, but don’t love Lennar because of this experience and would probably not recommend you to our friends and family. ... More

We are happy with our new home. You definitely will get awesome customer service here in Low Country with Lennar Homes. Come check them out in Summers Corner In Summerville SC

It was a great experience they made it so easy throughout the whole process. Even the builder was very detailed, I would recommend my whole family and friends to Lennar

Major delays from the start, then rushing to closing. Home was NOT ready during final walk through. Was promised at closing issues would be resolved before closing was over, but 6 hours after closing we still had workers in our home. Concrete was cracked upon move in, lights hanging out of ceiling, walls not painted, appliance parts missing, bowed walls, etc. Over all the structure/bones of the home are great; however the finishes are extremely poor quality. Getting a hold of people about issues has been nearly impossible. The build/buying process was a disaster, at least coming from a first time home buyer. They rushed the process to make up for delays, and cutting corners is definitely noticeable in the finishes of the home. ... More

Most of this rating is related to with after the blue tape walk through, Cody and Brian were very responsive but very little was corrected by the fixing team, especially final cleaning. We had to send a detailed list to Cody of issues after we had closed. Including not being able to lock the front door. Hopefully this rating will cause some one to contact us in order to lay everything out. We are still waiting confirmation, since 22 Decembers closing, that all had been corrected. Since we are still overseas, Our realtor has graciously been our agent there working with your team.

Id recommend them to a friend, in fact I have already and they are in the process of buying as well.

This is the strangest homebuying experience I’ve ever had. Admittedly, I’ve never purchased a brand new home before, but I’ve never had so much miscommunication/misrepresentation(?) in a business deal before. While every person that I have worked with at Lennar has been nice and (seemingly) helpful, I constantly got incorrect information and made decisions based on that incorrect information. The right hand doesn’t know what the left hand is doing - as they say. Particularly problematic were the people in the mortgage department but the issue is across-the-board. I don’t plan on ever moving and really love where I’m at but if for some reason I had to purchase another new home, I would never buy from Lennar again. ... More

We just closed on our condo , we have so many issues from the poor general contractors hired they don’t care and it shows! I worked for a large builder and we would never deliver products like this to our client’s! I would have never purchased a Lennar property knowing this now! So sad we are still waiting on issues to be resolved

Would recommend lennar to my friends

We purchase at The Venue at Smithville in Eastampton, NJ. Lennar offers 3 models of single-family houses and has display models for touring. It was easy to determine the model we were most interested in, and the sales rep was very helpful. We knew exactly what we were getting and just had to choose a lot and a couple of options. The whole experience through closing was very easy, transparent and on schedule. The house is obviously in move in condition, but if you want to customize it plan to spend some more money.

Rebecca replied promptly to all questions or concerns. The closing was done long distance using docusign. There were a few issues with the finished product. Most were fixed, but not all. Rebecca must have been reassigned, because we have not seen her since we moved in.

Lennar tricks you by telling you that certain things are included, items are installed to code, floor plans, etc. Then you find problems with everything. Lennar - Actual experience Window coverings (shades) included - not on all windows. Electrical installed to code - so far lights and outlets were found that did not meet code Painting will be complete right after walkthrough - it’s been 2 months and still is not complete Standard windows - that don’t open (imagine your smoke detector going off every time you cook) We will leave the spare tile for you - did not leave spare tile. Home is wired for internet. - there is no power in the entire room that has the wires run to it. Can’t power the router. There is also no USPS service in this neighbourhood. Trash service has not dropped off cans (it’s been two months). Almost all of the breakers are labelled wrong. The garage door has huge gaps in it. No additional power in the garage. No light in the laundry room. No doorbell (they said this was standard), not even pre wired. There’s a clubhouse but we are not allowed to access it. Homestead tax exemption is not applicable. So many problems. It’s a shame that they take advantage of first time buyers. ... More

Lisa our realtor was great! She answered all our questions in timely manner and made sure we got everything promised to us by the builder. The tile company was easy to work with. The customer service rep. Dave also very responsive. He cares about making sure we are satisfied with all repair issues.

Great staff and easy to work with kept us informed on each phase from the beginning to the end.