Lennar Reviews

Roger and his team were very helpful and quick to respond.

The Sales and Customer Care team have been great to work with. They explained everything and helped with anything I needed in regards to my home fixes after moving in. The title company was my worst headache and very frustrating to work with.

Wonderful experience! Have met so many neighbors that have said the same. Definitely recommending to friends and family!

10 points for the sales department and for the people in charge of handling complaints about things in the house that must be repaired or improved. A big difference with the closing department. Communication with the client in this part of the process is scarce, stressful, and leaves the client in a vacuum over the progress of the process.

Outstanding service and quality from the builders and team at Lennar Mira Mesa. We visited the home weekly and often they would repair the smallest things before we even had a chance to say anything. Oscar and Jose are absolutely fantastic and by far and large were the best part of our first home buying purchase!!!

Overall a great experience, the only hiccup we had was not related to Lennar, but everything has been great so far.

The builder had amazing communication and the process was truly easy and enjoyable. One of the best experience for a first time home buyer

Materials and quality of build are great.

This was my first home buying experience and it was awesome! Everyone was very patient with me, informative and responded quickly. Chip, in my book was the most amazing! He went above and beyond on many occasions to make sure I was good and happy. He made me feel very valued by choosing lennar.

He does good work, could pick up items that have come from others working on new homes. I have 2 tire that are flat. No one takes responsive for them You could find out.

Front office at the arboretum in Fontana, ca was awesome however, eagle home mortgage was unorganized, poor communication, just terrible.

Townhouse came out beautiful. Very happy with the construction.

Lennar's quality of workmanship and value for price can't be beat. The limited options available for upgrades is great as it eliminates the nickel and dime mentality that most home builders partake in. However buying a home is a large investment and there should be a limited opportunity to customize where it doesn't impact cost or timelines. Being told no for every little thing is very off putting.

As a first time buyer, I was disappointed with the lack of options I had regarding building a brand new house. I didn't want dual sinks and I didn't want all the "smart house" tech, but there was no other option. Speaking of no options, I couldn't get tile or hardwood floors and I wasn't able to choose what was planted in my own front yard! Aside from those issues, the process itself was fantastic. My construction manager Jeff was extremely trustworthy and on top of everything. When we first met to go over things, he wrote down a date the house would be done by. When all was said and done, the house ended up being finished two days earlier than projected! On the walkthrough, Jeff pointed out issues we didn't even see. His honesty and integrity really put me at ease during a stressful time. The Lennar warranty is a real thing. I followed up with them about some issues with the house and the new construction manager, Brian, was on it very quickly. He also kept in constant touch with me throughout. Felicia my sales associate was very nice and would always be checking in via email and phone. Aside from frustrations on options for the house, everything else has been wonderful. I would recommend building with Lennar. ... More

I feel I purchased my first home for builders who were out for my best interest!

The staff is friendly and responsive, the quality is good, only gripe is the inability to add some customizations (like having rooms painted ahead of time, or different fixtures).

We love our new home. Everything is great!

While the sales team and quality team were excellent, the mortgage “process” (not the people) was very stressful. Lennar pushes to close quickly on inventory homes, and mortgages require many steps to complete, which means they do not give the buyer much time to produce documents, or information. They set the close date quickly and threaten to “lose your great rate”, if you do not meet the time demands for disclosure. They would not schedule my closing on a date I preferred, but on a date they wanted. I believe my situation would have been much more pleasant if these demands were more relaxed or if they had worked with my preferred dates. In the long run, the rates actually have come down so I was pushed for nothing and could have closed on a better date for all involved. Even the mortgage team was stressed to meet the deadlines. This was too bad and left a bad taste for Lennar’s process. ... More

I love my new home. I wish I was able to upgrade the appliances and bathroom fixtures.

Happy that we got the house we wanted to meet our dream with big yard…I bought the house and then left out of town, I haven’t been in the house yet to live. Once I started living in my house then I can honestly provide my survey

It was very quick and everyone involved was very responsive to all my questions.

This was one of the most stressful experiences. This isn’t our first new home we have purchased. We honestly were extremely stressed out during the purchase.

I was given incorrect information when I first looked at the house and decided to purchase! Upon my final walkthrough I found out a refrigerator wasn't included in the price. I was told all you would need to buy is a washer and dryer. I was also told there tile would continue from the master bath into the walk-in closet when I asked if there would be tile or carpet in the master bedroom walk-in closet. I had planned to have tile installed in both bedrooms so that was an unexpected expense! I also wasn't told that there's not in ground sprinklers in the backyard. I had questioned what they meant by irrigation wasn't included and was told it was just the electricity to run the sprinkler system not that there wasn't any sprinkler system in the backyard and I would have to use city water and a sprinkler to water my backyard! ... More

Roy should run the company

Everything but the experience with this salesperson Zenaida was awful.